Acura TL Complaints (2004)

551 consumer complaints on file.

#10215629January 22, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DRIVING TO WORK IN THE RAIN THIS MORNING AND WINDSHIELD WIPERS STOPPED WORKING. I HAD ZERO VISIBILITY AND WAS IN THE FLOW OF TRAFFIC ON A FOUR LANE ROAD. I HAVE SEEN SEVERAL OF THESE COMPLAINTS ON THE INTERNET AND THINK THAT THIS TYPE OF SAFETY FAILURE SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211368December 10, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
BOTH MINE AND MY FRIENDS POWER STREEING PUMPS HAVE GONE BAD RIGHT AROUND THE SAME TIME IN OUR 2004 ACURA TL. RIGHT AROUND THE 60K MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206327October 19, 2007
SUSPENSION
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT EVERY TIME HE DRIVES HIS VEHICLE AT 50 MPH, THE VEHICLE VIBRATES AND THEN STOPS. ONCE THE SPEED REACHES 75 MPH, THE VIBRATION BECOMES WORSE. HE TOOK THE VEHICLE TO THE DEALER TWICE, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 500. UPDATED 02-19-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202752September 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 ACURA 3.2TL. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE FAILED TO MOVE. THE DEALER PERFORMED AN OIL CHANGE ON THE VEHICLE THE DAY PRIOR TO THE FAILURE AND THEY STATED THAT EVERYTHING LOOKED FINE. WHEN A TOW TRUCK WAS CALLED, THE VEHICLE WOULD SHIFT INTO DRIVE, BUT NOT INTO REVERSE. THE VEHICLE WOULD THEN ONLY DRIVE IN REVERSE REGARDLESS OF THE GEAR. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 01/07/08. *LJ ACURA AGREED TO COVER A PORTION OF THE CONSUMERS RENTAL EXPENSES. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200554August 23, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I STARTED MY CAR, BACKED OUT OF MY DRIVEWAY, STARTED TO GO DOWN THE ROAD AND SMELLED A STRONG WHIFF OF GASOLINE. SO I BACKED UP AND PULLED BACK IN MY DRIVEWAY TO FIND GAS POURING DOWN THE FRONT OF MY GAS TANK, ALL OVER THE EXHAUST SYSTEM. IN A FEW SECONDS OF HAVING THE CAR RUNNING I HAD A 5 FOOT POOL OF GAS UNDER THE CAR. IF MY WIFE HAD TAKEN THE CAR, SHE WOULDN'T HAVE NOTICED AND KEPT GOING. THIS COULD HAVE BEEN REALLY BAD. THE CAR IS A 2004 ACURA TL WITH ABOUT 50,000 MILES ON IT, BUT I HAVE THE EXTENDED WARRANTY. THE CAR IS CURRENTLY AT THE DEALER AND THEY JUST CALLED ME AND SAID THAT THEY FOUND A FUEL LINE HAS SPLIT AND THEY ORDERED THE PART. THEY HAVE NOT YET FIGURED OUT WHAT MAY HAVE CAUSED THE FUEL LINE TO SPLIT. MY WIFE CAN NOT SMELL AND ALSO IS A SMOKER, SO LUCKILY I HAPPENED TO TAKE THE CAR WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199277August 10, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WIPER MOTOR FAILED DURING A HEAVY RAINSTORM ON THE INTERSTATE. THERE ARE OTHER REPORTS OF SIMILAR FAILURES REPORTED ON THE ACURA TL OWNERS SITE HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?=160666&HIGHLIGHT=WIPER+MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198008July 31, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 ACURA TL 3.2. HE STATED THAT WHILE IDLED, HE SMELLED SMOKE BUT DID NOT REALIZE IT WAS COMING FROM HIS VEHICLE. HE NOTICED FLAMES COMING FROM THE ENGINE WHEN HE OPENED THE HOOD. THE FLAMES CEASED WHEN HE TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS WITH THE POWER STEERING WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 54,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10189026April 24, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 ACURA TL CUSTOMER STATES THAT HE WAS NOT HAPPY WITH THE SERVICE RECEIVED AND THE WORK WAS NOT DONE CORRECTLY**CC THE CONSUMER TOOK HIS VEHICLE TO HAVE THE RECALL PERFORMED REGARDING THE TRANSMISSION, HOWEVER WHEN HE RECEIVED HIS VEHICLE BACK, IT WAS IN WORSE SHAPE THAN WHEN HE BROUGHT IN. THE SEATS WERE COVERED WITH FOOTPRINTS AND DIRT, THE WINDSHIELD HAD A LAYER OF GREASY SMOKE FILM ON THE INSIDE, THE WIRING WAS DANGLING BENEATH THE GLOVE COMPARTMENT AND THE BRAKE LIGHT WOULDN'T TURN OFF FOR SEVERAL MINUTES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187443April 10, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR LIGHT ILLUMINATED WHICH INDICATED THAT THE KNOCK SENSOR FAILED. THE VEHICLE HESITATED WHILE ACCELERATING AND THE EXHAUST FUMES HAD A STRONG AROMA. THE CONTACT STATED THAT THE VEHICLE HAS A DECREASED IN GAS MILEAGE. THE CONTACT WILL BRING THE VEHICLE TO A DEALER FOR A DIAGNOSIS. THE CURRENT MILEAGE WAS 56,829, AND FAILURE MILEAGE WAS 56,200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186466March 29, 2007
TIRES:TREAD/BELT
THE MICHELIN TIRES FAILED ON REAR OF FRONT WHEEL AFTER 2500 MILE ROAD TRIP. TIRES WERE INFLATED TO 38 PSI AS RECOMMENDED BY CAR MANUFACTURING WHEELS WERE E IN ALIGNMENT. BELTS APPEARED TO HAVE FAILED AS EVIDENCED BY WEAR PATTERN. MICHELIN AND THEIR DEALERS INDICATED THERE WAS NO WARRANTY OF ANY SORT ON THEIR XGTZ TIRES. THEREFORE, THEY WILL NOT WARRANTY ANYTHING ABOUT THE TIRES. THE TIRES WERE AVAILABLE FOR INSPECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180612January 24, 2007
TIRES, SUSPENSION
TL*- THE CONTACT STATED THAT WHEN THE 2004 ACURA TL, WAS AT THE DEALERSHIP ON 01/18/07 FOR REGULAR MAINTENANCE SHE WAS INFORMED BY THE SERVICE MECHANIC THAT THE 2 REAR TIRESPREMATURELY WEAR WORE OUT. THE CONTACT STATED THAT NHTSA HAS A SERVICE BULLETIN #05076. THE CONTACT STATED THAT THE MECHANIC INFORMED HER THAT IT WAS BEST TO PURCHASE 4 NEW TIRES INSTEAD OF REPLACING THE 2 BACK TIRES. THE CONTACT STATED THAT THESE TIRES CAME WITH THE VEHICLE WITH DOT# 0B6NTU22404 AND SIZE P235/45R17 RADIAL. THE CONTACT FELT THAT THIS WAS MANUFACTURING ISSUE AND THE MANUFACTURER SHOULD RECALL THESE TIRES. THE DEALERSHIP INFORMED HER THAT SHE HAS TO PAY 75% OF TIRE REPLACEMENT AS PER THE DEALERSHIP TIRE CHART, HONDA WILL PAY REMAINING 25%. THE CONTACT STATED THAT THIS IS A PUBLIC SAFETY ISSUE AND THE TIRES COULD EXPLODE ANYTIME AND IT IS NOT THE FAULT OF THE OWNER. *AK UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177212December 28, 2006
TIRES
COMPLETE FAILURE OF RIGHT REAR TIRE PURCHASED NEW IN A SET OF FOUR APPROXIMATELY ONE MONTH BEFORE (NOVEMBER 16, 2006). TIRE FAILURE OCCURRED WHILE DRIVING AT APPROXIMATELY 70 MPH. FAILED TIRE FLEW OFF RIM (WHEEL) CAUSING CAR TO BE NEARLY UNCONTROLLABLE AND CAUSING DAMAGE TO THE FRONT RIM (WHEEL) AND TIRE ON THE RIGHT SIDE OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173759November 17, 2006
STEERING, TIRES
I HAVE OWNED THIS 2004 ACURA TL SINCE JAN. 2004. IT HAS BEEN AT THE DEALERSHIP ON AT LEAST 4 OCCASIONS DUE TO A SIGNIFICANT VIBRATION. THE VIBRATION IS MOST NOTICEABLE AT ABOUT 60 MPH. ONE CAN FEEL AND SEE THE STEERING WHEEL VIBRATE. THE DEALERSHIP REPLACED THE TIRES (AT NO CHARGE) WITH LESS THAN 20,000 MILES DUE TO PREMATURE WEAR. HOWEVER, THE VIBRATION PROBLEM HAS NEVER BEEN CORRECTED. IN REVIEWING WEB SITES IT APPEARS THE VIBRATION PROBLEM I AM HAVING IS NOT AN ISOLATED INCIDENT, BUT ONE COMMON TO MANY ACURA TL OWNERS. IT SEEMS THAT HONDA HAS AN OBLIGATION TO IDENTIFY AND CORRECT THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174312November 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WHEELS:RIM
2004 ACURA TL RIGHT FRONT BALL JOINT BROKE IN HALF. *TS THE CONSUMER BELIEVED THE INCIDENT HAPPENED BECAUSE OF A MANUFACTURING DEFECT. THE DEALER BLAMED THE FAILURE ON AFTER MARKET RIMS THAT THE CONSUMER PURCHASED, THE BUSINESS WHERE THE RIMS WERE PURCHASED STATED THEY WERE A PROPER FIT FOR THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172421November 1, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2004 ACURA TL MOON ROOF JUST FLEW OFF WHILE DRIVING ON THE HIGHWAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166065August 20, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DRIVING ALONG ON I-10 IN MOBILE, AL ON SATURDAY EVENING. STARTED RAINING, TURNED ON THE WIPERS AND THEY WORKED FOR ABOUT 5 MINUTES, THEN RETURNED TO THE OFF POSITION AND STOPPED WORKING IN MIDDLE OF A RAIN STORM. I ALMOST HAD AN ACCIDENT TRYING TO GET OFF THE HIGHWAY TO THE SHOULDER. WASHER STILL WORKS. CHANGED THE FUSE, STILL NOT WORKING. GOING TO DEALERSHIP TOMORROW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163364July 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS DRIVING MY 2004 ACURA TL ON A RECENTLY REPAVED HIGHWAY WHEN THE WHEEL FELL OFF THE AXLE WITHOUT WARNING. THERE WERE NO PRECEDING NOISES OR CHANGES IN HANDLING. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD QUICKLY AND AVOID INJURY. THE CAR IS STILL UNDER WARRANTY, SO I CONTACTED ACURA TLC SERVICE AND WAS TOWED TO THE NEAREST DEALER'S REFERRING AUTO BODY SHOP. ACURA EVALUATED THE CAR, AND THE SERVICE MANAGER TOLD ME THAT IT WOULD NOT BE COVERED UNDER WARRANTY, AND TO FILE A CLAIM WITH MY INSURANCE. THE AUTO BODY MECHANICS AND MY INSURANCE ADJUSTER BOTH FELT THAT IT SHOULD BE COVERED UNDER WARRANTY. ACURA DEALERSHIP WAS CONTACTED BY THE AUTO BODY SHOP AND ASKED TO TAKE A SECOND LOOK; THEY DECLINED. I CONTACTED ACURA CLIENT SERVICES AND REQUESTED A REGIONAL SERVICE MANAGER TO EVALUATE THE CAR. THEY DECLINED. ONE WEEK AFTER THE INCIDENT, ACURA CLIENT SERVICES MADE THEIR FINAL DETERMINATION NOT TO COVER THIS INCIDENT. ULTIMATELY, THE LOWER BALL JOINT WAS FOUND TO HAVE SNAPPED WITHOUT EVIDENCE OF IMPACT OR WEAR AND TEAR. IT WAS REPAIRED WITH A NEW LOWER BALL JOINT, CONTROL ARM, AXLE, TIRE, WHEEL, AND FRONT QUARTER PANEL AT THE EXPENSE OF MY AUTO INSURANCE PROVIDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162501July 16, 2006
TIRES:SIDEWALL
FOUR NEW P235/45ZR17 PIRELLI PZERO NERO M&S TIRES PURCHASED DECEMBER 6, 2005 FROM TIRE RACK. HAVE HAD 3 [SO FAR] OF THOSE TIRES BLOW OUT: MARCH 9, 2006 AFTER 3,295 MILES; MAY 30, 2006 AFTER 5,536 MILES; JUNE 30, 2006 AFTER 6,184 MILES. (1) WERE TOLD BY TIRE RACK AND THEIR INSTALLER THAT IT WAS JUST BAD LUCK. (2) TIRE RACK SAID IT COULD BE AN INSTALLATION PROBLEM. AUTHORIZED PIRELLI DEALER INSTALLERS (NOT THE ONES WHO ORIGINALLY INSTALLED THE TIRES) SAY IT IS IMPOSSIBLE TO INSTALL INCORRECTLY AND CONCLUDE IT IS BAD LUCK. (3) AUTHORIZED PIRELLI DEALER SAYS IT COULD BE THAT THE VALVE STEM HAS A TEAR AT ITS BASE BUT DENIES ANY MANUFACTURERS DEFECT. WE ARE CONVINCED WE BOUGHT A BAD RUN OF THESE TIRES OUT OF THE ITALY PLANT BEFORE THEY STOPPED MAKING THEM THERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162079July 11, 2006
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING THE CAR ON HIGHWAY, RIGHT FRONT BALL-JOINT BROKE IN HALF WITH NO WARNING OR REASON. RIGHT FRONT TIRE BECAME PERPENDICULAR TO THE VEHICLE. WIFE AND CHILD WERE IN VEHICLE WITH COMPLETE LOSS OF CONTROL OF VEHICLE. THE BALL JOINT WAS ABSOLUTELY DEFECTIVE AND ACURA REFUSED TO ASSIST IN REPAIR, CLAIMING NO RESPONSIBILITY. I OWN 2 ACURA AND WILL NEVER BUY HONDA AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161095June 29, 2006
AIR BAGS, STRUCTURE
THIS IS A NEAR MISS PROBLEM. WE OWN AN ACURA TL 2004. IT HAS TERRIBLE BLIND SPOTS. I THINK THAT THE PROBLEM ARISES BECAUSE THE BARS WITH THE AIR BAGS IN THEM ARE SO WIDE THAT THEY CAN HIDE AN ENTIRE CAR. WE HAVE HAD TO ADD DEVELOP EXTRA MECHANISMS TO ANTICIPATE POSSIBLE VEHICLES, AND I FEEL MUCH LESS SAFE DRIVING THIS CAR THAN ANY OTHER CAR I HAVE EVER DRIVEN. ALSO, THE HVAC SYSTEM IS SO COMPLEX THAT IT IS VIRTUALLY IMPOSSIBLE TO MANAGE IT WHILE DRIVING. I HOPE YOU WILL START TO LOOK TO SEE IF YOU SEE A HIGHER INCIDENCE OF PROBLEMS WITH THE ACURA'S OR OTHER VEHICLES WITH BROAD AIR BAG HOLDERS AND COMPLICATED HEATING AND AC SYSTEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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