Acura TL Complaints (2004)

551 consumer complaints on file.

#10446130February 1, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT A LARGE FRACTURE, THE SIZE OF AN AIRBAG, WAS PRESENT ON THE DASHBOARD ON THE PASSENGER'S SIDE. IN ADDITION, THERE WAS A LONG FRACTURE UP THE MIDDLE OF THE DASHBOARD ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THE CONTACT THAT THE DASHBOARD AND AIRBAG MAY POSSIBLY NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444681January 20, 2012
UNKNOWN OR OTHER
DASHBOARD STARTS TO CRACK IN THE AREA AROUND THE PASSENGER SIDE AIR BAG. YOU CAN SEE THE SHAPE OF THE AIR BAG UNDERNEATH THE DASHBOARD ONCE THE CRACKS START. THE CRACKS CONTINUE TO APPEAR ALL OVER THE DASHBOARD OUT OF NO WHERE. THIS VEHICLE HAS HAD NO CHEMICALS ON THE DASHBOARD TO CLEAN IT. THE VEHICLE HAS BEEN KEPT IN A GARAGE FOR A TIME AWAY FROM DIRECT SUNLIGHT. IT HAS EVEN HAPPENED ON MY 2005 ACURA TL THAT I ALSO OWN. SO THIS SEEMS TO BE A PROBLEM WITH THE 2004 AND 2005 ACURA TL'S. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443871January 15, 2012
AIR BAGS
REAR ENDED A VEHICLE GOING 50MPH, DRIVER AIRBAG DID NOT DEPLOY. PASSENGER AIRBAG DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10441914December 30, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ABOUT 18 MONTHS AGO THE HEADLIGHTS ON MY 2004 TL BEGAN FLICKERING ON AND OFF WHILE I WAS DRIVING. I TOOK THE CAR TO ACURA BUT THEY COULDN'T FIND THE PROBLEM AND THEY TOLD ME IT WOULD COST $1000 TO DO AN "APPROPRIATE DIAGNOSTIC TEST". THE PROBLEM WITH THE HEADLAMPS STOPPED AFTER A FEW MONTHS, BUT THEN OTHER LIGHTS BEGAN GOING OUT (INTERIOR CENTER CONSOLE WHERE THE AC AND RADIO ARE, AND THE INTERIOR CONSOLE TO THE LEFT OF THE STEERING WHEEL, AND THE INTERIOR DOOR CONSOLE) AND FLICKERING (EXTERIOR SIDE PANEL LIGHTS WHEN I ALARM OR DIS-ALARM THE CAR). I TOOK THE CAR TO ACURA AGAIN IN NOV 2011, AND THEY TOLD ME THE PROBLEM WAS WAS FIXED AFTER THEY REPLACED MY BATTERY, BUT THEY MISTAKENLY ONLY LOOKED AT THE DRIVER'S DASHBOARD LIGHTS WHERE THE SPEEDOMETER/ODOMETER ARE LOCATED (AND WHERE THERE IS NO PROBLEM) AND THE TECHS DIDN'T UNDERSTAND WHAT I WAS TALKING ABOUT. THIS LIGHTING PROBLEM IS GETTING UNSAFE, AS I CAN NO LONGER SEE THE BUTTONS FOR THE AC/DEFROST, ETC. AT NIGHT AND I HAVE TO FUMBLE AROUND TO PRESS THE CORRECT BUTTONS. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE. THE BATTERY WAS SO DRAINED THAT I HAD TO REPLACE IT, I BELIEVE BECAUSE OF THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441467December 28, 2011
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
ON HONDA ACCORDS/ACURA TL'S 2004-2008 THE NAVIGATION SYSTEMS ARE FAILURE AND CAUSING REBOOTS NEARLY EVERY 30 SECONDS. AT NIGHT DRIVING, THIS CAUSES THE NAVIGATION SCREEN LIGHT TO BRIGHTLY FLASH EVERY 30 SECONDS AND THE SYSTEM WILL NOT FUNCTION AND ALLOW YOU TO TURN THE SCREEN OFF OR MINIMIZE BRIGHTNESS. ON A RECENT TRIP FROM ATLANTA, GEORGIA TO BALTIMORE, MARYLAND AT NIGHT I HAD TO PLACE AN OBSTACLE ON THE SCREEN TO AVOID THE FLASHING. I CONTACTED ACURA AND THEY ARE AWARE THAT THIS IS HAPPENING AND THAT THE FIX IS TO PURCHASE A NEW SYSTEM AT $3,500 OR SENT THE SYSTEM TO ALPINE (THE MAKER OF THE NAVIGATION SYSTEM) AND HAVE THEM ATTEMPT TO REPAIR IT FOR $158.00 FEE. AFTER REVIEWING NUMEROUS FORUM SITES ON HONDA/ACURA I HAVE FOUND THIS TO BE A VERY COMMON EVENT. I FEEL THAT THIS IS VERY DANGEROUS WHILE DRIVING AT NIGHT. MY SON ATTEMPTED TO DRIVE THIS VEHICLE ON 12/24/2011 DURING THE DAY AND BROUGHT THE CAR BACK HOME BECAUSE OF THE FLASHING AND ANNOYANCE WHILE DRIVING. THIS WAS COMING FROM A 22 YEAR OLD. I'VE ASKED MY CHILDREN TO NOT DRIVE THE VEHICLE AT NIGHT SO TO AVOID ANY ISSUES. HAS THERE BEEN ANY REPORTS? ACURA TOLD ME THAT THEY REPORT TO THIS AGENCY MONTHLY AND THAT MY REPORT/CALL TO THEM TODAY WOULD BE SUBMITTED THIS MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441525December 28, 2011
STRUCTURE, AIR BAGS
I HAVE A 2004 ACURA TL DASH THAT HAS VERY LARGE CRACKS OVER THE PASSENGER AIRBAG AND IS CRACKED IN 3 MORE PLACES OVER THE DRIVERS STEERING COLUMN. THIS SEEMS TO BE A VERY COMMON PROBLEM THAT MANY 2004 ACURA OWNERS ARE FACING. ACURA CUSTOMER RELATIONS SAYS TO SEE THE DEALER FOR A RESOLUTION AND FROM WHAT I'M READING ONLINE IT SEEMS THAT THE DEALER WANTS NO PART IN FIXING OR WARRANTING THIS PART. I WILL INVESTIGATE THIS ISSUE AND REPORT BACK TO ACURA TO SEE IF THEY WILL COVER THIS 2000 DOLLAR PART THAT SHOULD BE RECALLED ON THAT MODEL YEAR. ACURA SHOULD DO SOMETHING ABOUT THIS. ACCEPTING RESPONSIBILITY FOR THIS KNOWN ISSUE WOULD BE A GOOD PLACE TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439394December 12, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT NOTICED THAT THERE WAS A LONG CRACK ON THE DASHBOARD WHERE THE PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438965December 8, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD FAILED AND SPLIT IN HALF NEAR THE PASSENGER SIDE AIR BAG HOUSING. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE DASHBOARD FAILURE WAS CAUSED BY WEAR AND TEAR AND WAS NOT CONSIDERED A SAFETY DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439088December 8, 2011
VISIBILITY:REARVIEW MIRRORS/DEVICES
THERE IS A DEFECT IN THE MAGNA DONNELLY REAR VIEW MIRRORS IN MOST ACURA CARS. I HAD A 2001 CL AND THE REAR VIEW MIRROR EXPLODED AND MELTED THE CONSOLE. THANK GOD I WAS NOT IN THE CAR AT THE TIME. NOW I HAVE JUST BOUGHT A 2004 ACURA TL AND THE MIRROR HAD ALREADY EXPLODED AND MADE MELT MARKS ON THE CONSOLE. THESE MIRRORS ARE DEFECTIVE AND DANGEROUS. HOW COME ACURA CAN STILL PUT THEM IN THEIR CARS? HOW COME MAGNA DONNELLY IS STILL MAKING THEM AND NOONE HAS SUED THEM? WE NEED A CLASS ACTION SUIT FOR THIS ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438038December 2, 2011
STRUCTURE:BODY
SEVERAL LARGE CRACKS HAVE APPEARED ACROSS THE DASHBOARD. IT APPEARS TO BE A HUGE COMPLAINT AMONG ACURA OWNERS. THE LARGEST CRACK RUNS OVER THE PASSENGER AIRBAG RAISING THE QUESTION OF AIRBAG INTEGRITY AND FUNCTION. SUCH A WIDESPREAD PROBLEM SHOULD BE CONSIDERED A MANUFACTURER'S DEFECT AND THEREFORE BE RECALLED AND REPAIRED BY ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434170November 3, 2011
STRUCTURE:BODY, AIR BAGS
I RECENTLY DISCOVERED A HUGE GASH ON MY 04 ACURA TL'S DASHBOARD. I AM WORRIED THAT THIS CRACK WILL CAUSE AN AIRBAG FAILURE OR EVEN RESULT IN DEPLOYING PREMATURELY. IT IS LOCATED ALL THE WAY FROM THE STEERING WHEEL TO THE WINDSHIELD WITH AN ADDITIONAL CRACK TOWARDS THE MIDDLE. AS THE CRACK HAS EXPANDED WITHIN THE PAST WEEK, I HAVE FOUND THAT JUST ABOVE THE CENTER CONSOLE, THE AIRBAG HAS BEEN PUSHED TO THE SIDE, CAUSING THE AIRBAG TO BUBBLE UP IN THE CENTER. I CALLED ACURA AND WAS TOLD THAT THEY GIVE DISCOUNTS ON THE PRODUCT BECAUSE IT SHOULD NEVER HAPPEN AND BECAUSE IT WASN'T MY FAULT, JUST A FAULTY PRODUCT THAT HAS BEEN DISCOVERED IN SEVERAL OTHER STATES. I TALKED TO THE DISTRICT MANAGER OF GUNN ACURA IN SA,TX ABOUT THE ISSUE AND WAS TOLD THAT SINCE I HAVEN'T USED ACURA'S SERVICE DEPARTMENT AS MUCH AS THEY LIKE (PRETTY MUCH SAYING THAT I HAVEN'T GIVEN THEM ENOUGH MONEY), THEY WOULD GIVE ME ONLY A 15% DISCOUNT WHEN I WAS TOLD TO EXPECT AROUND 75%. MY CAR IS OUT OF WARRANTY BUT I DON'T SEE HOW THAT WOULD MATTER IF IT WAS BOUND TO HAPPEN ANYWAY. I DON'T UNDERSTAND WHY THIS DEFECT ISN'T A RECALL. THE DISTRICT MANAGER TOLD ME THAT IF ANYTHING, THE AIRBAG WOULD COME OUT FASTER IF NEEDED SINCE THERE IS ALREADY A CRACK TO OPEN IT UP. BUT THAT MIGHT NOT BE A GOOD THING, ESPECIALLY WHEN IT IS PUSHED OUT OF THE WAY AND HOW THE AIRBAG DOESN'T COME OUT OF THE DASHBOARD. WHEN I SPOKE TO THE DISTRICT MANAGER, THE FIRST THING I WAS TOLD WAS THAT THE OFFER IS STAYING THE SAME, NO MATTER WHAT. HE CHECKED HIS NOTES AND DECIDED A PRICE BEFORE EVEN CONSULTING ME OR ASKING QUESTIONS. HE WAS SET ON A RATE BEFORE HE EVEN SPOKE WITH ME. THE PRICE HASN'T CHANGED AND I AM EXPECTED TO PAY FOR A $2000 DASHBOARD WITH A 15% DISCOUNT. MY MAIN CONCERN IS THAT THE AIRBAG WILL DEPLOY ANY DAY NOW FOR NO REASON. IT IS GETTING TO THE POINT WHERE I AM ACTUALLY SCARED TO DRIVE MY CAR BECAUSE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432569October 24, 2011
AIR BAGS
I HAVE A ACURA TL 2004 WHICH THE DASH BOARD HAS CRACK IN TOP OF THE AIR BAGS, THE DEAL SAID THAT THE WARRANTY DOES NOT COVER THAT, AND I HAVE SEVERAL FRIEND THAT HAVE A ACURA THAT HAVE THAT SAME ISSUE, SO I WELL LIKE TO KNOW IF THE DEAL IS RESPONSIBLE FOR THIS . WHICH I HAVE AN EXTENDED WARRANTY. THANK' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429416October 11, 2011
AIR BAGS, STRUCTURE
I PURCHASED MY 2004 ACURA TL IN OCTOBER OF 2008. RECENTLY, I'VE NOTICED THE DASHBOARD CRACKING. AFTER BRINGING IT TO THE ATTENTION OF THE DEALERSHIP, THEY TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. AS I SEARCH FOR INFORMATION ONLINE, IT SEEMS TO BE A COMMON PROBLEM WITH OTHER 2004 MODELS. I HAVE ASKED IF THE AIR BAGS ARE SAFE AND THE PERSON AT THE DEALERSHIP GAVE ME A CHUCKLE AND SAID "...OF COURSE". *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427166September 26, 2011
AIR BAGS, STRUCTURE:BODY
12-15" CRACKS HAVE DEVELOPED OVER THE ENTIRE DASHBOARD CAUSING THE AIR BAG MALFUNCTION LIGHT ON THE DASH TO ILLUMINATE--THEREBY INDICATING A PROBLEM WITH THE AIR BAG. THIS IS CLEARLY DUE TO THE PROBLEMATIC CRACKS OVER THE ENTIRE SURFACE OF THE DASHBOARD, INCLUDING BOTH THE DRIVER SIDE AND PASSENGER SIDE. GOING OVER A POT HOLE OR SEVERE BUMP COULD CAUSE THE AIR BAG TO INFLATE AND POSSIBLY CAUSE AN ACCIDENT OR INJURY TO THE FRONT PASSENGER. THE 2004 ACURA DASHBOARD OBVIOUSLY IS DEFECTIVE AND SHOULD BE REPLACED BY ACURA AND FURTHER, INVESTIGATED FOR POTENTIAL ACCIDENTAL DISCHARGE OF THE PASSENGER AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427168September 26, 2011
STRUCTURE:BODY
DASHBOARD CRACKS ON RIGHT SIDE AREA OF AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427039September 24, 2011
POWER TRAIN
VEHICLE SPUTTERING/JUDDERS DURING ACCELERATION AT LOW SPEEDS (AROUND 25-35MPH). THIS PROBLEM STARTED SOMETIME AFTER (MAY BE IN 2009) I BOUGHT A PRE-OWNED VEHICLE IN 2007. WHEN I FIRST COMPLAINED IT TO A DEALER IN 2009, THEY SAID IT MIGHT BE DUE TO COLD WEATHER. BUT NOW I MOVED TO A PLACE WHICH IS WARMER ALL YEAR AROUND, BUT STILL THE PROBLEM PERSISTS. RECENTLY TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE TRANSMISSION MIGHT NEED A REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426014September 19, 2011
STRUCTURE, AIR BAGS:FRONTAL
I RECENTLY NOTICED A SMALL CRACK ON MY DASH THAT WITHIN TWO DAYS TIME SPREAD TO BE APPROXIMATELY THE WIDTH OF MY DASH. THE SCARY THING IS THE FIRST CRACK APPEARS TO BE THE OUTLINE OF MY PASSENGER SEAT AIRBAG. I'M SCARED IF IT CONTINUES TO GET WORSE, THE AIRBAG MY DEPLOY UNEXPECTED IF I HAVE TO SLAM ON BRAKES FOR ANY REASON. NOW I HAVE CRACKS ALL OF THE FRONT OF MY DRIVER SIDE DASH AS WELL. THEY APPEAR TO CONTINUALLY GET WORSE. I USE A SUN SHADE AND HAVE BEEN APPLYING A LOT OF INTERIOR CAR CARE CONDITIONER BUT NONE OF IT HAS DELAYED THE CRACKS AT ALL. I AM REALLY SCARED THIS MAY CAUSE AN ISSUE WITH MY AIR BAG. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426317September 19, 2011
STRUCTURE, AIR BAGS
MY 2004 ACURA TL HAD DEVELOPED A MAJOR CRACK ON PASSENGER SIDE OF DASHBOARD ALONG THE PASSENGER AIR BAG. I HAVE FOUND THAT THIS IS A COMMON PROBLEM ON ACURA TL'S, AND IS NOT BEING ADDRESSED AS A RECALL OR SAFETY CONCERN BY ACURA/HONDA. THE COST OF REPAIR IS HUGE AND I DON'T THINK CUSTOMER SHOULD PAY FOR THE MATERIAL DEFECT BY THE MANUFACTURER. THE CRACK IS RIGHT ALONG THE PASSENGER AIR BAG AND THIS IS A SAFETY CONCERN FOR ME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426371September 19, 2011
STRUCTURE, AIR BAGS
THE DASHBOARD HAS STARTED TO CRACK ON THE PASSENGER SIDE OF THE AIR BAG AND IS GETTING WORSE. I BELIEVE IS A SAFETY ISSUE. THE AIR BAGS DIDN'T FAIL YET BUT CONCERNED WITH THE CRACK. I BELIEVE ACURA SHOULD PAY TO REPLACE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425880September 17, 2011
UNKNOWN OR OTHER, AIR BAGS
DASH PAD CRACKING AROUND PASSENGER SIDE AIR BAG. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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