Acura RLX Complaints (2014)

85 consumer complaints on file.

• #10566282February 27, 2014
  TIRES, TIRES:SIDEWALL

  TL* THE CONTACT OWNS A 2014 ACURA RLX EQUIPPED WITH MICHELIN RADIAL X TUBELESS TIRES, SIZE 245/40R19, AND DOT NUMBER HN1C00LX4312. THE CONTACT STATED THAT THE TIRES WERE DEFECTIVE AND EXHIBITED BUBBLING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD REPLACE THE TIRES. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE OF THE TIRES WAS 6,376. THE VEHICLE FAILURE MILEAGE WAS 9,601. UPDATED 3/21/14*CN *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10555825December 12, 2013
  EXTERIOR LIGHTING

  DEER WERE CROSSING THE ROAD IN FRONT OF MY VEHICLE. IT IS IMPOSSIBLE ON THIS VEHICLE TO TURN OFF OR DIM HEADLIGHTS UNLESS VEHICLE IS IN PARK OR PARKING BRAKE IS ON (HENCE A COMPLETE STOP). DEER FROZE IN THE HEADLIGHTS AND I HAD TO COMPLETELY STOP IN THE MIDDLE OF THE ROAD IN ORDER TO HAVE THE DEER SAFELY MOVE ON (ONCE LIGHTS WERE OUT). THIS IS A HAZARD TO ME, ANYONE BEHIND ME AND OTHER DRIVERS TRAVELING IN THE OPPOSITE DIRECTION. TURNING OFF THE HEADLIGHTS WHILE MOVING WILL KEEP THE DEER MOVING MOST OF THE TIME. ACURA CLIENT RELATIONS HAS CONFIRMED THIS FEATURE AS BEING "AS DESIGNED" AND HAVE NO SOLUTION TO OFFER. I TRAVEL EVERY EVENING ON THIS ROAD (SPEED LIMIT 55) AND DEER ARE A DAILY OCCURRENCE. I FEEL ACURA SHOULD BE REQUIRED TO DELIVER A FIX TO A CLEAR SAFETY OVERSIGHT. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10551628November 9, 2013
  ENGINE, POWER TRAIN, ELECTRICAL SYSTEM

  VEHICLE WILL NOT SHIFT INTO 3RD GEAR AT RANDOM TIMES - THIS CAN BE WHEN UNDER MODERATE LOAD TO LIGHT LOAD. THIS WILL LIMIT THE CAR TO A SPEED TO APPROX. 50MPH, THE TRANSMISSION WILL NOT SHIFT UNTIL THE VEHICLE HAS SLOWED DOWN 10+MPH AND SOMETIMES WILL REQUIRE YOU TO COME TO A DEAD STOP TO FUNCTION CORRECTLY. THIS HAS CAUSED A HANDFUL OF SAFETY RISK AS YOU CANNOT FORCE THE VEHICLE TO COME TO A COMPLETE STOP IN SOME INSTANCES - LIKE MERGING ON A HIGHWAY OR A HIGHWAY WITHOUT A SHOULDER. THIS HAS HAPPENED TO 4 OTHER RLX THAT HAVE BEEN DOCUMENTED - ACURA'S RESPONSE WAS WE DON'T SEE IT BEING A PROBLEM AND WILL NOT AUTHORIZE REPAIRS AT THIS TIME. - NO MATTER MY SAFETY CONCERNS. THIS HAS BEEN VERY HARD FOR THE DEALER TO REPRODUCE - IT CAN BE FORCIBLY REPRODUCED WITH HEAVY LOAD - BUT THE RANDOM LIGHTER LOAD EXAMPLES CAN TAKE 1-2 WEEK TO HAPPEN. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10547849October 14, 2013
  STEERING, SUSPENSION

  I WAS DRIVING DOWN THE FREEWAY WHEN THE BACK-END OF THE CAR BECAME VERY LOOSE AND OUT OF CONTROL. THE CAR WAS SWERVING BACK AND FORTH VIOLENTLY. I WAS ABLE TO GAIN CONTROL AVOIDING THE CARS TO THE LEFT OF ME AND THE DITCH TO THE RIGHT. I WAS ABLE TO GET THE CAR UNDER CONTROL AND I SLOWED THE SPEED WAY DOWN. I PULLED OFF THE HIGHWAY AND INTO A DRIVEWAY TO INSPECT. I FOUND THE PASSENGER REAR TIRE TILTED INWARDS TOWARDS THE CAR AT ABOUT A 20 DEGREE ANGLE AND FOUND THE TIE ROD THAT CONNECTS THE CAR TO THE NEW ALL WHEEL STEERING DEVICE DISCONNECTED AND LAYING ON THE GROUND. THE BOLT EITHER CAME OUT OR SHEERED OFF. THE CAR WAS TOWED TO THE DEALER AND INSPECTED. THEY TOLD ME IT WAS A DEFECT AND REPAIRED IT UNDER WARRANTY. ACURA CLIENT CARE RECEIVED THE PHOTOS AND A DESCRIPTION FROM THE DEALER. I WAS INFORMED THE BOLT PROBABLY VIBRATED LOOSE. UPDATED 10/22/13*LJ UPDATED 10/23/2013 *JS *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10523378July 5, 2013
  VISIBILITY/WIPER

  WINDSHIELD WASHER PUMP WAS DEFECTIVE FROM THE FACTORY. VEHICLE HAD NO ABILITY TO WASH WINDSHIELD. PART REPLACED UNDER WARRANTY BUT WITH CALIFORNIA SUN, THIS BECAME A SERIOUS ISSUE. I HAD TO DRIVE AROUND WITH A SQUIRT BOTTLE IN THE CAR IN ORDER TO KEEP WINDSHIELD CLEAR DUE TO DUST. PART TOOK SOME TIME TO ARRIVE TO LOCAL DEALER. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0