Acura RDX Complaints (2015)

416 consumer complaints on file.

#11566638January 20, 2024
EXTERIOR LIGHTING
Low beam headlights are extremely dim and dangerous. Cannot see the lines on the road at night especially if it’s raining there seems to be a common complaint based on an Internet search.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566728January 20, 2024
EXTERIOR LIGHTING
My 2015 Acura RDX headlights are so dim it is dangerous to drive at night, especially with rain on the road. This affects my ability to drive safely at all times, on any roads, at night. I've tried replacing the bulbs, but the problem is inside the headlight assembly on the reflector and the lens. In order to be safe, I must perform a complete replacement of the headlight assembly, which costs over $1000 for each side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565275January 13, 2024
EXTERIOR LIGHTING
The headlights are so dim that we can no longer drive it safely at night. The only apparent fix is to replace the entire headlight assemblies for about$2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565070January 12, 2024
EXTERIOR LIGHTING
My headlights are EXTREMELY DIM. I contacted the dealership 4 days after I purchased my Acura RDX to only be told my warranty doesn't cover the headlights and I would have to pay out of pocket to get them fixed. My headlights are so dim it looks like I'm driving with my running lights on. I have to drive with my high beams at night because I have almost hit a pedestrian and run into a ditch not being able to see 2 feet in front of me. I have video of how bad they are. Acura needs to take responsibility and fix this issue ASAP! I will not stop until they do. I don't want anyone to get hit or even killed because Acura wants to turn a blind eye regarding this major issue we are ALL having!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564850January 11, 2024
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The contact owns a 2015 Acura RDX. The contact stated that the headlights failed to produce adequate lighting while driving at night. There was no warning light illuminated. The contact drove the vehicle to the local dealer, who replaced the bulbs however, the failure persisted. The dealer stated that the headlight assemblies needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562987January 2, 2024
EXTERIOR LIGHTING
The 2015 Acura RDX has a problem with the exterior headlamps making it a safety hazard when driving at night. Over time, the auto or all electric light options have not been fully functioning. The standard lighting on the headlights is very dim, whether using Auto or "turn on all" electric light options. Poor visibility from the regular lights is so low that the high beams need to be used regularly, even on local streets with lampposts. I tried cleaning the exterior of the lights with an at-home cleaner (oxidizer) and it helped the exterior but not the lighting. I recently took the RDX into the dealership; they replaced the bulbs but this did not resolve the issue. The service department said there was no recall for the headlights on the 2015 RDX. A similar headlight issue was addressed on a 2014-15 Acura RLX vehicles (based on Consumer Affairs online report). My option is now to replace both headlamps. The cost to replace the headlamps - with halogen lights only - is approximately $3,100. That is a huge expense to address a manufacturer standard safety function for a vehicle. My car has been serviced by Acura dealerships (and primarily the one where I bought my car) so the manufacturer knows that there certified technicians have handled all maintenance associated with this vehicle. I request that NHTSA investigate this issue with the Acura 2015 RDX headlights. This safety violation should result in Acura providing a recall option for all Acura 2015 RDX with known headlamp issues. Having proper working, standard lighting in a vehicle is a basic safety requirement and it is not clear why Acura has not addressed this issue with this model. NOTE: I tried to upload a picture of my car and a statement from the dealership on the cost of headlight replacement and the upload function is not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563020January 2, 2024
EXTERIOR LIGHTING
Low beams are so dim that you cannot tell if the vehicle has its lights on at all. This forces me to use my high beams when driving at night blinding other drivers. Acura has stated that the whole headlight assembly must be replaced. There are no warnings or light bulbs out on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563167January 2, 2024
EXTERIOR LIGHTING
Ballast/Reflector in headlightz started dimming at 80,000 miles, now unable to produce light at all. This is a known factory defect that acura has been too cheap to recall. I can only see with my highbeams at night and even they barely produce light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562679December 29, 2023
EXTERIOR LIGHTING
Low beam headlamps are very dim and unsafe to drive with at night. Changing bulbs does not help as the interior of the unit is defective. This is very unsafe to drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560842December 19, 2023
EXTERIOR LIGHTING
The headlights on this vehicle have deteriorated over time to the point where it is 100% a safety issue. I have had all of the bulbs replaced, but it is not the bulbs and this is a known issue with this model of vehicle. I am baffled that there hasn't been a recall for this vehicle for this KNOWN issue. It would be pretty easy to look across multiple forums and find numerous people with the same issue. The biggest challenge with this issue is that it doesn't occur all at once. It's kind of a slow burn over time, which makes it somewhat difficult to notice. There have been a number of times where there is something in the road and I've had to swerve at the last second to avoid it because the headlights were not projecting as they should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560542December 17, 2023
EXTERIOR LIGHTING
My headlights provide no useable light to drive at night I have to use my high beams. So I avoid using this car at night when possible. It is my understanding that there was a recall on a similar problem of the Acura. 2014-2015 Acura RLX 11, 2014 – Acura will voluntarily recall approximately 9,700 model-year 2014-2015 RLX vehicles in the United States to replace the both headlight assemblies, free of charge. I would like my car headlights fixed so I can drive at night. This is not a maintenance problem but a Acura headlight product problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560475December 16, 2023
EXTERIOR LIGHTING
The low beam headlight of my 2015 Acura RDX FWD became so dim and made driving at night impossible, unless putting the high beam on. I went to the local ACURA dealership and replaced the lightbulbs but it made not difference at all. I saw many same complaints on-line for ACURA RDX manufactured between 2013-2015, this is a serious safety issue and Honda needs to do something to fix this issue before people get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559860December 13, 2023
EXTERIOR LIGHTING
Headlights are very dim. Originally they were bright. Over time they have dimmed to the point of not being able to see at night. There are many discussions and threads on this defect. This is a significant safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559496December 11, 2023
EXTERIOR LIGHTING
My 2015 Acura RDX headlights have progressively been getting more and more dim over the past 5+ years. I am now at the point that I can no longer safely drive my car at night. I am unable to see very far in from of me, making it impossible to see lines in the road, or gauge where my vehicle is in the road. I have to use my high beams if I want to see anything. This blinds oncoming traffic. While looking this problem up online, I see that many others have complained about this, but there has been no resolution. Acura told me to pay the dealership to do diagnostics on my car and send them the report. I do not have the money to pay for diagnostics, and do not feel I should do so when there is a lot of evidence of a problem already. Acura recalled headlights of another model that had the same issue, the Acura RLX. "Delamination of the aluminum film may diminish output of the headlight, increasing the risk of a vehicle crash"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559570December 11, 2023
ELECTRICAL SYSTEM
The Keyless Entry TPMS controller in the car, part #38320-TX4-Ao1 malfunctions, and the care does not turn itself off. The engine normally stops, but electrical systems continue operating and the car will drain its battery with a few hours. This is not an isolated occurance, while dealership personnel have not given firm #s, I beleive this may be effecting as high as 20% of the vehicles with this part. We have had a replacement part on back order since August 30th of 2023, today the dealship told me we are elevated to Urgent Backorder with not estimated fulfillment. On service tech told me the issue is that Acura suspended manufacture of the part as they try to solve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559311December 9, 2023
EXTERIOR LIGHTING
The headlights on the 2015 Acura RDX are so dim I cannot drive at night without leaving my high beams on. This has been going on for 3 years and the Acura dealer has generically said it is a known problem and there is no easy fix. There are many reports of this issue and it is a serious safety issue that neither Acura or NHTSA have addressed. It is dangerous for my family and me as we cannot see turns or obstacles well and it is dangerous for approaching drivers when I have to leave my high beams on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557886December 1, 2023
EXTERIOR LIGHTING
Not related to any specific event, but the headlight housing on my Acura RDX has degraded such that the lights are nearly too dim to be usable at night. The dealer has advised me of a $3k cost to fix, but this is apparently a known, recurring issue related to this model, and perhaps other Acura models. Apparently, the reflective housing degrades around the headlight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557450November 29, 2023
EXTERIOR LIGHTING
Over the past several months I have observed my headlights becoming dimmer when driving at night. It has gotten to the point where I now feel unsafe driving the vehicle as I can barely see the road. It appears the reflective surface inside the headlights has oxidized and no longer reflects at a safe brightness level. I spoke to my local dealership and the service department advised that he has seen the same issue on 2013-2015 RDX models but Acura has yet to issue any type of recall. My only option presented was to replace the headlight assemblies with an estimated cost of $2,200 for parts and labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556542November 23, 2023
EXTERIOR LIGHTING
Recently purchased a used 2015 RDX, headlights were foggy and the dealer cleaned the outer lens but the inner lens is not possible to restore. They are so dull that you must drive with the high beams on in order to see clearly. The Acura RLX had a recall for the exact same problem, this recall should have been extended to the RDX as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556373November 21, 2023
EXTERIOR LIGHTING
Low Beam Headlights degraded over the time to the point that driving at night became unsafe. Border line between lighted and dark road surface non exist. Replacing halogen bulbs has not solved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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