Acura RDX Complaints (2015)

416 consumer complaints on file.

#11600227July 8, 2024
EXTERIOR LIGHTING
The headlights on this vehicle are completely inadequate for driving at night. I believe this is a manufacturing defect, as the only solution is to replace the entire headlamp assemblies. The vehicle is equipped with HID headlamps. The bulbs work, but no light is projected from the lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595904June 22, 2024
EXTERIOR LIGHTING, VISIBILITY/WIPER
I have been noticing over the past few months that my visibility is diminished at night and have to turn my bright lights on even when there are overhead lights. While stopped at light, I noticed the headlights of the car next to me projected out substantially farther than mine. Yesterday I took my car to the dealer to presumably replace the headlight bulbs. But I learned that the bulbs are fine, and the wiring is fine. The problem is that the lens covering the light bulbs has darkened so badly that very little light can escape to project out onto the street in front of me. I was told that the whole lens assembly is a sealed unit and must be replaced on the right and left side. They showed me the darkened lens cover that blocks the light. I regard this as a safety hazard. I could miss a kid riding a bicycle at night. I was not aware that this is a common problem with 2015 Acura RDXs. This is absolutely dangerous to me, my passengers and the public. I have an estimate from the dealer of $2,537.85 to replace the headlight assemblies. I feel this is a significant safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595047June 18, 2024
EXTERIOR LIGHTING
Headlights are extremely dim and concerning to drive at night. I have seen several reports about this being an issue on RDX models (2015) but no recall. I am requesting Acura to recall this defect, or at least consider reimbursing me for the repair, which has been quoted at $1800. Please advise. Thank you, [XXX] [XXX]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595080June 18, 2024
ELECTRICAL SYSTEM
An electrical keyless part in the vehicle drains the battery causing it to stall wherever or whenever you are on the road. It has been confirmed by the dealer(Courtesy Acura) that the vehicle needs a new part that they are unable to manufacture in a timely manner. It has been almost a year since the incident, and Honda is still not supporting a product that was faulty the day the car rolled off the assembly line. I was told by a representative of Honda that my car, 2015 Acura RDX, is the only vehicle with that VIN number to have this problem, and I know that not to be true.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594809June 17, 2024
EXTERIOR LIGHTING
The headlights on my car have dimmed substantially in the last couple of years, to the point I don't feel comfortable driving at night or in unclear conditions. When I do drive at night I am forced to put my hi-beams on to see in front of me. Oncoming cars will flash their lights at me trying to tell me I don't have my headlights on when I do. I have asked Acura about but they say there is nothing that can be done. This is very disappointing and will make me question ever buying another Acura in the future. I can't, in good conscience, pass this car on to my child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593318June 9, 2024
EXTERIOR LIGHTING
Headlight low beams have gradually became so dim that the car is unsafe to drive at night or in adverse weather conditions. The bulbs were replaced at an Honda dealership despite the dealership technicians stating there was nothing wrong with the existing bulbs' lumination. The new bulbs did not improve visibility and the headlights are getting worse. The last time the car was driven at night, the lights were so dim that I had to use the light from passing cars on the highway to make it home. This is extremely dangerous for the driver and passengers and other people on the road. It seems the headlight housings will need to be fully replaced to make the car drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593229June 8, 2024
EXTERIOR LIGHTING
Headlights a very dim when on. This was not an issue at first but has become noticeable as I’ve driven it more. It is almost impossible to drive at night on a non-city road unless it is empty enough that I can use my brights instead. Very dangerous. If you look online, many people have had this same issue and it’s a known problem with this car. Acura should replace these headlights for these cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592964June 7, 2024
EXTERIOR LIGHTING
The headlights were getting dimmer and dimmer after a few years and they are so dim now it’s not even safe to drive at night in low beam. I tried to clean the glass many times but the cause in fact is the reflector. I was advised to change the housing which could cost up to $1k for parts and labor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592634June 5, 2024
EXTERIOR LIGHTING
Low beam headlights on my 2015 Acura RDX are extremely dim, despite the bulbs being replaced within the past few years. It is absolutely dangerous to be driving at night with the low beams on; I'm fearful that others may not see me coming or I may not see obstacles ahead, potentially leading to major injury or death to me and others. It is ridiculous that they hasn't been a recall yet for these.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590817May 26, 2024
EXTERIOR LIGHTING
This vehicle was purchased used on 5-25-24 from Carvana. The vehicle was delivered during the daytime. The vehicle was also inspected by the dealer prior to purchase. After purchase the vehicle was driven at night. However, after driving in the dark, at night, it was also discovered that the headlights did not provide adequate light to see whether on the highway or side streets. On dimly lit roads it appeared as if the headlights weren't even turned on. Upon further research, we learned that there is a problem with Acura RDX 2015 models in which the headlamps become dimmer over time due to the reflector malfunction and eventually emit no light and as a result cannot be driven at night. Since this is a 9 year old car, the headlamps are very dim because the reflector is failing and will either need to be replaced due to the defect or the car cannot be driven at night unless the high beams are used, which is also unsafe to other drivers. The bottom line is that driving the car at night with very dim headlights is a serious safety issue that must be addressed by Acura to ensure no one gets in an accident or is injured as the result of not being able to see properly while driving at night. 2015 Acura RDX Headlights have dramatically dimmed over time, to the point of jeopardizing safety of self, passengers and others: it's not discernible they're on unless there's no external lighting/street lamps. Problem potentially confirmed via excess reporting online for a range of RDX years inclusive of 2015. Also seeing a relevant, potentially related headlight recall from late 2014. After further research into this issue I learned that the low-beam reflector itself oxidizes, is not reflective at all, and no amount of brighter bulbs or clean outside lenses will help with a reflector that doesn’t reflect. This has be corrected immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588906May 15, 2024
EXTERIOR LIGHTING, VISIBILITY/WIPER, AIR BAGS
Low beams do not work, they are deficient, cannot see in the dark, dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588663May 14, 2024
EXTERIOR LIGHTING
The headlights of my 2015 Acura RDX have degraded to the point where driving at night is near impossible, but definitely dangerous. The bulbs are relatively new, but the light output only extends a few feet in front of the car. This deterioration has been identified by the dealer as a known issue, but is requiring a substantial replacement cost. The issue is not due to driver negligence. One can find many similar instances of this issue when searching the internet. There are no indicators, warning messages, etc., as the lights are still functional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587219May 6, 2024
EXTERIOR LIGHTING
Acura RDX vehicles’ headlights anre extremely dim, to the point where we cannot see the road and where drivers have even described the vehicles as “undrivable” at nighttime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586942May 4, 2024
EXTERIOR LIGHTING
Headlights are incredibly dim and unsafe. I’ve now almost been in two accidents at night. My passengers always comment turn on your lights and I have to say they are already on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586276May 1, 2024
EXTERIOR LIGHTING
Headlights are very dim. Seems like a well known problem, with recalls to other models. Very expensive to fix correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584967April 24, 2024
EXTERIOR LIGHTING
Low-beam headlights are dangerously dim, almost unusable at night. Replaced bulbs, no difference in light output. Dealer has confirmed issue. Obviously a safety issue, if the road can't be lighted, potential for crashes. No signal/notification in cab, as the headlights work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584549April 22, 2024
EXTERIOR LIGHTING
RECALL ON MANY 201-2015 RDX BECAUSE THE HEADLIGHTS BECAME DANGEROUSLY DIM AND NEEDED TO BE REPLACED. SAME THING HAPPENED TO MINE, HAD IT CHECKED BY THE DEALER TODAY WHO CONFIRMED. HOWEVER, THERE IS NOT A RECALL ON MINE BUT I ASSUME MANY OTHERS ARE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583946April 18, 2024
EXTERIOR LIGHTING
My 2015 RDX lowbeam headlight getting dimmer gradually. It is too dim to the level of undrivable at night. I replaced the light bulb, but it doesn't help. It almost cause a collison that the opponent car from side of road can not see the light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583772April 18, 2024
EXTERIOR LIGHTING
The contact owns a 2015 Acura RDX. The contact stated while driving at an undisclosed speed during the evening hours, the contact noticed that the front headlights were not functioning properly. The contact replaced the headlight bulbs, but the failure occurred. No warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage is unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582241April 10, 2024
EXTERIOR LIGHTING
This vehicle was purchased used on [XXX]. The vehicle was test driven during the day time. The vehicle was also inspected by the dealer prior to purchase and a state inspection sticker was issued. After purchase the vehicle was driven at night, in the dark, upon which it was discovered a headlight was out. It was subsequently replaced by the dealer. However, after continued driving in the dark, at night, it was also discovered that the headlights did not provide adequate light to see whether on the highway or side streets. On dimly lit roads it appeared as if the headlights weren't even turned on. Upon further research, we learned that there is a problem with Acura RDX 2015 models in which the headlamps become dimmer over time due to the reflector malfunction and eventually emit no light and as a result cannot be driven at night. Since this is a 9 year old car, the headlamps are very dim because the reflector is failing and will either need to be replaced due to the defect or the car cannot be driven at night unless the high beams are used, which is also unsafe to other drivers. The bottom line is that driving the car at night with very dim headlights is a serious safety issue that must be addressed by Acura to ensure no one gets in an accident or is injured as the result of not being able to see properly while driving at night. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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