Acura RDX Complaints (2015)

416 consumer complaints on file.

#11623490November 4, 2024
EXTERIOR LIGHTING
The Low Beam Lights are extremely Dim, Had to drive with Hight Beam ON all the time, which would make it dangerous for the on comers, During rain or fog, high beam should not be used and Low beam is of no help at all, its a prevalent with 2015 RDX base model at least, Apparently Honda does not want to care about that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623117November 1, 2024
EXTERIOR LIGHTING
I’ve owned this car since it was new-have had almost all service work performed by local Acura dealership (Gary Force Acura). Some weeks ago, I noticed I was having difficulty seeing in front of my car when driving at night. I replaced a headlight bulb but it did not help at all. The only way I could see to drive at night was with my bright lights on. I contacted a local Acura repair shop and they indicated there is a manufacturing problem with the 2015 Acura RDX-the reflective material in the low beam headlights delaminates and reflect la minimal light forward, meaning there is very little light to illuminate what is in front of me at night. This meant my only two options to operate my car at night were to risk being unable to see what was in front of me since there was minimal lights going forward on low beams, or to drive with my high beams on at night blinding oncoming traffic. Neither option is acceptable. This known manufacturing defect is not being corrected if the vehicle is outside of its warranty. I contacted my Acura dealer and spoke with Casey in the service department who told me they weren’t offering any assistance and that it would cost me approximately $3,000 to fix this known manufacturing defect. I instead went to the local Acura repair shop where I had to spend slightly more than $1,800 so my car would be operable at night-there were no other alternatives. This is a known problem with Acura headlights-there is a recall for this issue with a similar model in this model year. See: [XXX] There are also numerous posts on various car sites and Reddit with this known problem. I should not have had to pay to fix this-Acura should have made these repairs because they know it’s a manufacturing defect they’re failing to correct. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621852October 24, 2024
EXTERIOR LIGHTING
The headlights have gone very dim do to the reflective coating degrading in the headlight housing. This makes the vehicle unsafe to drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619120October 10, 2024
EXTERIOR LIGHTING
The headlights on my 2015 Acura RDX have degraded so much that it is difficult to get proper visibility at night, and therefore, dangerous to drive at dark. The safety of myself and my passengers, as well as other drivers on the road, is at risk. New bulbs were installed within the last year, so it certainly isn't a bulb issue. The dealer has confirmed the issue of the housing/reflection degrading, but there is no safety recall for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618121October 4, 2024
EXTERIOR LIGHTING
The low beam headlights are so dim and weak it is unsafe to drive. I have read where Acura rdx years 2012-2015 have a lot of reports of this problem. I understand Honda has recalled another style of Acura in same time years but not acknowledged this. I have used brand name headlight restoration kit and paid to replace the headlight bulbs(low beam) but there is no improvment This is very unsafe and Honda needs to replace/repair the headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617671October 2, 2024
EXTERIOR LIGHTING
I purchased my 2015 Acura RDX in October of 202o. At about 90K miles, two years later, the Low-Beam headlights started getting dimmer and it is now 4 years into owning the vehicle and literally impossible to see at night. It is not the lens clouding over, nor is it the bulbs which have been replaced a couple times now. Looking online I see that there is a problem with the reflective coating on the inside of the headlight assembly, as it deteriorates it makes the headlights dim at night. This needs to be recalled by ACURA and is definitely a safety hazard! I've already almost been in two accidents because of this. Leaving high beams on at night is the only option which poses another hazard to oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617200September 30, 2024
EXTERIOR LIGHTING
Headlights are dim making driving unsafe after sunset. Even after replacing the bulb with OEM bulbs the headlight housing the fixture remains very dim forcing the driver to use high beams at after sunset.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615754September 21, 2024
EXTERIOR LIGHTING
We purchased the vehicle used showing 102,445 Miles on 5/24/24 and did not drive it at night until a few days ago. At that time we noticed the low bean projector headlights were bearly visible. Upon further research we found that this is a common safety defect on virtually all RDX models from 2006 on using Halogen Projector lighting & relates to bad reflector design. Upon contacting Acura / Honda by phone, they said at first there was no recall & the defective reflector did not exist on my vehicle. Two thing amaze me. One he obviously lied and two, this defect is well know, broadly exists on not just Honda products but other manufacturers as well and the NHTSA has not addressed it. I ordered new light assemblies that I will install myself, but there are countless retrofit methods highlighted on You Tube for something that should have created a massive recall campaign by the NHTSA BTW ! If an owner has the lights relaced by a dealer, the cost runs about $2300 ! I have owned and maintained over 60 vehicles, foreign & domestic in my 80 years. The last time I had some this this aggregious was structural suspension corrosion on a 1970 Fiat that could have killed me. I was part of the campaign that lead to a buyback.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615297September 18, 2024
EXTERIOR LIGHTING
In 2020 my RDX headlights seemed to be losing it's ability to illuminate the roadway. It continued to become worse until today, it has become so dim that it does not provide the illumination required to be street legal. No matter what I did, replacing the headlamp bulbs to polishing the oxidation from the lens, the illumination become better. I finally was told by a Acura dealership that the problem is with the silver reflective surface behind the bulb becoming oxidized and pealing off. The only way to solve the problem is to replace both headlamps. The cost is close to $1000. This failure in safety equipment less than 5 years after manufacture should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614605September 14, 2024
EXTERIOR LIGHTING
My 2015 Acura RDX headlights are so dim that I can barely see the road ahead of me. Also, when using the low beams only, cars are flashing at me thinking I don't have my headlights on. I always use the "auto" setting on the headlight control pendant. Then I'm forced to drive with my brights on which causes other cars to flash their brights at me and may be presenting a safety issue for them to see with my brights glaring. I called the dealer and they quoted >$2000 to replace them. I understand there was a recall for faulty headlight reflective film for select vehicles made in 2014-2015 but for some reason my VIN does not qualify for the recall. I believe they were mistaken when they indicated they resolved the problem as my vehicle has the same problem the recall intended to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613824September 10, 2024
VISIBILITY/WIPER
My regular headlights are so dim. When driving at night I have to use my high beams or I cannot see the road. Acura has admitted that there is a problem for the 2015 RDX but has not issued a recall. The original halogen headlight bulbs have damaged the reflective casing that the bulb reflects from. I have tried to improve the beam by replacing the bulbs but nothing works. It is a HUGE safety concern and a flaw in the Acura 2015 RDX headlight assemblies over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613228September 7, 2024
EXTERIOR LIGHTING
While overall pleased with vehicle, the low beams simply seem not visible enough to light the road properly. I believe this is a safety hazard and hearing how many other owners of the same make and model report this I believe the government to investigate this problem. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609985August 21, 2024
EXTERIOR LIGHTING
The low beams on my 2015 Acura RDX are very dim and have gotten progressively worse over the last two years. Visibility at night is extremely poor and dangerous. I do not drive much at night, except locally. I did not think there was an issue with my car since the LED lights on newer cars are so very bright in comparison. I realized it was major issue very recently (August 2024) when I could not see more than one car length in front of me on a major highway with construction zones. I could not tell if my low beams were on or not. My high beams functioned properly and that was the safest way for me to continue driving. There have been no previous warning messages. On June 19, 2024, I had other repair work performed at an Acura dealership and received a multi-point inspection report of which I received a green light status for my headlights. I am currently at over 103,000 miles. I estimate the issue began at around 90,000 miles. I have not reported this to the Acura dealer. However, my local mechanic confirmed the issue exists. After some investigation, I found that this is a common problem with this model car and year. The quoted cost to repair this issue from two different Acura dealerships is quite expensive, ranging from $2300 to $2500, to replace both headlight assemblies. This should not be my issue to pay for; it should be a recall at Acura's expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608980August 16, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
The sunroof spontaneously shattered while driving the car. No other vehicles were around and no debris caused the sunroof to shatter. Glass blew in to oncoming traffic and into the car while it was being operated, which posed a risk to myself and other drivers. Upon further investigation, this is a know issue by Honda/Acura and a class action lawsuit has been file, yet the company is unwilling to make repairs to effected cars. There were no warnings etc prior to the sunroof shattering. The car was taken directly to the dealership for repairs and photos are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607407August 8, 2024
EXTERIOR LIGHTING
My 21 year old daughter is driving a 2015 RDX we just purchased a few months ago. The headlights are terrible! They are so dim and it’s extremely dangerous. Acura should have a recall on this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606136August 2, 2024
EXTERIOR LIGHTING
The low beam headlights have gotten very dim over the 6 years I have owned the car, to the point that it is hazardous to drive at night due to very poor visibility. The Honda dealership found no issues and only replaced the bulbs, which did not fix the problem. There are numerous online reports of exactly the same issue with the same model year of this vehicle. I don't understand why Acura does not acknowledge this issue with a recall, or why NHTSA does not consider this a well-documented and dangerous defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605273July 29, 2024
EXTERIOR LIGHTING
The headlight assembly oxidizes after about 8 years of use. Dealer solution is to replace both headlights for about $2,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602008July 14, 2024
EXTERIOR LIGHTING
The dim lights prevent clear visibility when driving. I inquired with my local Acura dealership about a solution. I was told that dim headlights on this model are a known issue. They stated that it relates back to the reflectivity inside the the light assembly and the only solution would be to replace the entire assembly on both sides. The only effective remedy I have found to see at night is to keep the bright lights on, which is a safety issue for other drivers. Replacement bulbs will not correct the visibility due to the issue with the reflectivity. This has caused multiple safety concerns at night, nearly causing multiple accidents due to not being able to see clearly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601564July 12, 2024
EXTERIOR LIGHTING
Low beam headlights have become so dim that they are unsafe at night and provide insufficient lighting. Bulbs have been replaced but am now told by the dealership this is a potential defect with this model where the reflective housing deteriorates and requires a full replacement of the headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600509July 9, 2024
ELECTRICAL SYSTEM
Drove vehicle home during daylight. At nite the low-beam lights are useless high-beam needed to be able to see. Carfax was unaware of a "safety recall" for this problem. I found numerous complaints about this on the web. There needs to be a "recall" to get this corrected. Should be addressed by mfg and not consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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