Acura RDX Complaints (2019)

441 consumer complaints on file.

#11710634January 13, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the driver’s side door, there was a loud popping sound coming from the rear of the vehicle. Upon inspecting the rear of the vehicle, the contact noticed that the rear glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Glass Shattering); however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure and opened a case. The contact was informed that there was no warranty or recall for the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710586January 13, 2026
UNKNOWN OR OTHER
We have now have 2 incidents where the rear hatch glass has imploded without warning or any previous cracks. The first incident was on 12/08/2023. My wife was getting into the car and the rear hatch glass imploded. We had to replaced by our insurance and Safelite. On January 8th 2025 my wife was leaving work and came out to the car. She got in and heard a crack from the back. She went out to the back of the car and notice the glass has cracked all over. Open opening the hatch the entire glass imploded in. Upon filing the second claim the Safelite tech stated this was a common theme in this make and model. Both incidents occurred while the car was warming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710402January 12, 2026
UNKNOWN OR OTHER
My vehicle was parked inside my garage and turned off when the rear back window (rear windshield) suddenly shattered without warning. There was no impact, accident, or object involved. The glass was factory-installed with no prior damage. This spontaneous failure is a safety concern and may indicate a manufacturing or design defect because I looked it up and there are other cases of the same situation on videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710085January 10, 2026
ELECTRICAL SYSTEM
Vehicle was stolen within 15 minutes due to a weak door lock cylinder on the driver's door. Once the robber was inside they used a scanner yo bypass the weak security system and erased all key fobs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709787January 8, 2026
UNKNOWN OR OTHER
Rear window shattered when driver door was closed. There is a class action lawsuit for this. 2022-024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709099January 6, 2026
UNKNOWN OR OTHER
Vehicle is an Acura RDX (model year 2019), with approximately 94000 miles at the time of incident. There was no impact, no vandalism, no accident, and no extreme weather conditions at the time. The glass shattered on its own. This appears to be a known defect affecting Acura RDX vehicles from model years 2019–2023, as documented by multiple consumer reports of spontaneous rear windshield failure. I brought the vehicle to the selling dealership (Pohanka Acura, Chantilly, VA), where I was informed Acura would not cover the repair solely because the vehicle exceeded 50,000 miles. No inspection for defect or goodwill repair was offered, despite the nature of the failure. This defect presents a significant safety concern, as spontaneous glass shattering can cause injury from flying glass shards and poses a risk to occupants and bystanders. Acura has not issued a recall or corrective action for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708755January 5, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear window for 2019 Acura RDX shattered while sitting in driveway. There was no impact and the car was stationary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708811January 5, 2026
UNKNOWN OR OTHER
Rear window shattered spontaneously without impact. This is a know issue with Acuras and they refuse to issue a recall or support for cars out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708330January 2, 2026
VISIBILITY/WIPER
I walked outside after work and the rear windshield was shattered. I work at a high school so I assumed it was an accident and after administration checked cameras from the entire day, nothing was founded. I googled the make and model of my car and saw it’s common to occur as a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708414January 2, 2026
VISIBILITY/WIPER
Got in my car to leave work, heard a strange rattle noise from the back of the car when I shut the driver door. I looked back and see a hole in the rear windshield. I got out to take a closer look, and also to take a picture. When I got back in the car and shut the door, a large chunk of glass fell into the back of the vehicle. My car was parked at work for 8.5 hours, and I had to drive 40 miles home with a shattered back windshield. This is the 2nd time the back windshield has randomly shattered. The first time was in March 2025, in my driveway at home, during the overnight hours. Before leaving for work, I found glass had exploded on the inside and outside of the vehicle, and also on the driveway under the area of the back windshield. Both times it has spontaneously shattered has been in a different location. Also, there has not been any previous known damage, such as chips or cracks. No suggestion of foreign objects coming into contact with the glass, or any obvious signs of vandalism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707824December 30, 2025
STRUCTURE:BODY
Windshield spontaneously shattered without impact due to the defrost grid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707056December 26, 2025
UNKNOWN OR OTHER
Rear window shattered with no impact marking first time. Second time was shattered in two separate areas with glass shards outside of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706307December 20, 2025
UNKNOWN OR OTHER
Rear back window shattered without any impact from debris or objects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706030December 19, 2025
UNKNOWN OR OTHER
This is the 2nd time the back window shattered, Lucky my insurance covers it.. but say this it still happen would it be a third time next? 1st time it shattered was on January 18, 2023. 2nd time it shattered it was on December 18 2025. Imagine driving on the highway and you here your back window pop and the glass come flying in? sounds dangerous! lucky it was parked when that happen as i got into my car. I did reported the 1st time to a dealership but not help at all. No one have inspected the vehicle only my insurance knows about the broken back window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705496December 17, 2025
UNKNOWN OR OTHER
Rear hatch glass just shattered on its own while parked in garage overnight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704969December 14, 2025
STRUCTURE:BODY
Rear window spontaneously shattered. The weather was very cold and snowing. I used the rear defroster to melt off the snow. I went inside a retail store for about a hour and when I returned to my suv I found my rear window shattered. There was no damage to the rear hatch or signs of trying to break in the SUV. I turned this in on my insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704083December 9, 2025
VISIBILITY/WIPER
Was stationary in the drive thru line at McDonald's located at 1030 Largo Center Drive, Largo, MD, on Saturday December 6, 2025 around 10:30 pm. I heard a loud noise from the rear of the vehicle that sounded like a gunshot. I turned around, no gunshot, but the entire rear windshield had spontaneously shattered. The noise startled me, but because I was stationary, no issues, but if it had happened while driving, could have been an issue. There was no warning, messages, etc., just the loud noise when it shattered. Again, vehicle was sitting still, no contact with any other vehicles, or objects. Once I got home, parked in garage. Went online, and found out that this was not uncommon. Many incidents have been reported of windshields shattering spontaneously in 2019-2023 Acura RDX vehicles. There has not been a recall, but there is a technical service bulletin 22-014. My wife purchased this vehicle 5/31/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703813December 8, 2025
UNKNOWN OR OTHER
My rear windshield shattered in January 2025 while I was setting in the parking lot of a store. It was replaced in 1\6\2025. Today 12\8\25 my rear windshield shattered again while I was coming out of a store to my vehicle. I talked to the dealership as soon as it happened and they said that Acura knows about it but does not have a recall. So, I looked up about 2019 rear windshield shattering and there are more complaints about this issue, but nothing is being done, and this is dangerous issue because what would happen if I was driving and it shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703387December 6, 2025
VISIBILITY/WIPER
I am reporting a second back windshield replacement. Acura has said they are aware of this but no recall has been issued. Windshield breaks suddenly for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702469December 2, 2025
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that after parking in the driveway, the following day, it was discovered that the rear hatchback glass had shattered. The contact stated that there was no impact on glass to cause the glass to shatter. The vehicle was taken to the local auto body shop, and the glass was replaced. The cause of the failure was not yet determined. The contact stated that approximately one year later, the failure reoccurred to the rear hatchback glass. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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