Acura RDX Complaints (2020)

351 consumer complaints on file.

#11713688January 27, 2026
UNKNOWN OR OTHER
Rear windshield shattered spontaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713505January 26, 2026
STRUCTURE:BODY
My rear glass mirror shattered. This occurred after I closed the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713214January 25, 2026
UNKNOWN OR OTHER
Rear Windshield spontaneously exploded, Acura has a service bulletin regarding the issue(Service Bulletin 22-014) No recalls, Acura refuses to address issue thousands of other drivers have experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713069January 24, 2026
VISIBILITY/WIPER
Rear windshield shattered on its own, without impact from any object
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712938January 23, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
The rear windshield shattered out of nowhere while parked outdoors on a cold day (<20 degree weather). There was no impact involved in the shattering. Dealer stated that I must go through insurance in order to get rear windshield repaired. Upon further searching this is a problem that is common with the Acura RDX model from years 2019-2023 there was even a Technical Service Bulletin (TSB) on May 20th, 2023 involving 'Rear Windshield Glass Shattering' caused by 'Incorrect specification for the rear defroster grid' showing that the company is aware of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712552January 21, 2026
UNKNOWN OR OTHER
Rear glass windshield shattered while parked in my garage. No impact involved. Car was not driven for almost 24 hours
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711918January 19, 2026
UNKNOWN OR OTHER
Rear windshield shattered while parked. It was not vandalism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711374January 16, 2026
UNKNOWN OR OTHER
Got in my car, closed driver side door and my rear window spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711443January 16, 2026
AIR BAGS
Since we bought the vehicle in 2019, the passenger-side seat sensor didn't always go off when occupied. We asked the dealership to check it out in 2020 or 2021, however, due to the problem being inconsistent it couldn't be fixed. The inconsistency of the seat sensor has continued though the years, but lately, it has become more frequent. I am the usual occupant on the passenger side and I weigh 113 lbs. I recently spoke with the dealer service department after I saw the recall; however, the recall does not apply to our VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710899January 14, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
Sometime between 9pm on January 13th and 8:45am on January 14th, the rear glass of my 2020 Acura RDX shattered inside our closed, insulated garage. No cause could be found inside or around the garage and I googled and found out the rear defroster grid causes stress on the class and is actually quite common. I also have a video but it’s too large to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710241January 11, 2026
UNKNOWN OR OTHER
Vehicle was parked overnight and woke up and the rear glass shattered. This is highly dangerous. There are tons of glass shards everywhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709752January 8, 2026
VISIBILITY/WIPER
I am the owner of a 2020 Acura RDX. Approximately 64,000 miles. Car was parked in my driveway. My wife heard a loud bang. Back windshield shattered. Pieces of glass inside and outside the vehicle. The window had no prior dents or cracks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709083January 6, 2026
UNKNOWN OR OTHER
I was driving at 60 MPH on the Highway and the Service AWD light came on. The vehicle immediately lost all power and jerked and came to a sudden stop. And then when i tried to re apply power it was sluggish for about 30 seconds before i was able to get full power. I then pulled over to the side of the road and turned the vehicle on and off the error code disappeared. This happens at random times while driving the car and is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709164January 6, 2026
VISIBILITY/WIPER
On January 6, 2026, as I left my house and was driving to work, I heard a loud gunshot/explosion sound. The trunk window had a whole and it started to shatter. The window completely shattered and fell. No evidence of a rock hitting the window was present. The temperature was 45 degrees. The coldness was not an issue, as this car has been in below 0 degree weather. I called Acura dealership. They told me they had never heard of this issue and didn’t offer to inspect the vehicle. I had to find a fix outside of Acura. No warning lights or prior failure issues with windows. The defroster was not on either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708968January 5, 2026
STRUCTURE:BODY
The rear hatch glass exploded when the driver door was shut. Was parked outside out house in our driveway. Not driven all day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707816December 30, 2025
VISIBILITY/WIPER
The whole rear glass unexpectantly shattered. My Car was parked in the driveway and I found it this way later in the day. The whole rear hatchback glass was shattered everywhere. Glass pieces were starting to fall inside. I called the my local Acura dealer Bobby Rahal and they said this was problem with the RDX but Acura was not covering them. He said there is a TSB tech. service bulletin. This is a very dangerous defect that needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707620December 29, 2025
VISIBILITY:WINDSHIELD
The contact owns a 2020 Acura RDX. The contact stated upon closing the driver's side door, the rear windshield shattered suddenly. The contact stated that there were shattered pieces of glass in the rear seats of the vehicle and his daughter car seat. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact related the failure to TSB Number: 22-014(Rear Windshield Glass Shattering); however, the vehicle was not covered. The manufacturer was notified but no assistance was provided. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707130December 26, 2025
VISIBILITY/WIPER
My rear windshield spontaneously shattered with me sitting in my driver's seat in a parking lot. I just started my car, put on my seat belt when I heard this loud noise and saw the rear windshield shattered. I found no object in my car that could have caused the problem like a rock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707035December 25, 2025
UNKNOWN OR OTHER
I have a 2020 Acura RDX. In December 2022 I came out to my car and when I opened the door the entire back windshield was shattered like a piece of ice. The glass broke off into little shards all over the back of the car. Also, leaving me to drive my young daughter in the freezing cold. I had it repaired which they were able to fox the glass but not get all the shards out of the car. Yesterday, December 25l4, 2025 I went to my car which had been sitting in the garage for two days and the same thing occurred. There is glass all over my car and my garage. I have a young child and dog who could step on or touch the shards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706618December 22, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
One day last December it rained very hard for a couple of days. It about 6:30pm I got in my car to go to an appointment. There was water inside the cab, on the seats, inside of the windshield, in the dashboard and controls... and about 4 inches of water on the floor on both passenger and driver side. When I tried to start the car, all the electrical systems went haywire. Everything was blinking at me in the dashboard many different warnings and hazard lights. I took the car to the dealership for service. I was by service department told that drainage lines on the top where the sun visor is were clogged up and the water had backed up into the vehicle. This was no fault of my own. I have maintained this automobile with Acura only for 6 years, since I purchased it. This is serious, even though it was resolved by clearing the lines but the damage to the electrical system were extensive. Now that the lines are cleared who's to say this will not happen again? Will my car flood again someday? I believe this to be a design flaw and should be corrected by Acura as a possible. I believe it should be a recall, it could affect the safety of the driver and passengers. Thanks for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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