Acura RDX Complaints (2019)

441 consumer complaints on file.

#11729860April 8, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the front driver's side door, the rear windshield shattered unexpectedly. The contact took the vehicle to Safelight Repair to replace the windshield. The failure reoccurred approximately 2 years and 3 months later. The dealer was not informed of the failure. The manufacturer was informed about the failures and confirmed that there was no recall related to the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729974April 8, 2026
UNKNOWN OR OTHER
Rear Window of 2019 Acura RDX shattered while car was parked at my home after using remote start. No other damage to vehicle, there is currently a TSB 22-014 for this exact issue by Acura where they acknowledged that this happens to RDX models from 2019-2022 but there is no recall to fix this potentially dangerous issue. I luckily was not driving when this happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729740April 7, 2026
UNKNOWN OR OTHER
My car is AWD. Occasionally when I am driving my car will feel like its stalling and an error message appears on the dash saying there’s an error with the AWD system and only front wheel driving is working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728433April 1, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stalled. Multiple warning lights illuminated on the dashboard (“Christmas tree” effect), and the steering became very stiff, making it difficult to safely maneuver the vehicle out of traffic. I was able to restart the vehicle, but warning lights remained on. The next day, while driving on the highway under normal conditions, the same issue occurred again. While accelerating, the vehicle suddenly lost power and stalled in traffic, creating a dangerous situation. In response, the fuel pump inside the gas tank was replaced; however, the problem persists. The vehicle continues to display warning lights and still loses power when accelerating. I contacted an Acura dealership after seeing reports of a fuel pump recall for similar vehicles, but I was told my VIN was not included. Despite this, the symptoms match known fuel pump-related issues. This defect poses a serious safety risk, especially when driving at highway speeds or in traffic, as sudden loss of power and steering assist can lead to a crash. No injuries have occurred yet, but the issue is ongoing and unresolved. I am requesting investigation into this issue as a potential safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726869March 24, 2026
UNKNOWN OR OTHER
REAR WINDOW OF 2019 ACURA RDX SHATTERED SPONTANEOUSLY WITHOUT MANIPULATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726239March 23, 2026
UNKNOWN OR OTHER
Rear window shattered without cause. First incident occurred on March 26, 2024 for which I replaced the rear window. The second incident occurred on February 18, 2026. The defect occurred in exactly the same pattern and place (near the windshield wiper) and shattered the entire rear window both times. During both instances there was cold weather and rain. I do not think that this is a coincidence and luckily did not occur while I was driving or had my child in the car. I have found evidence online that I am not the only one with this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726237March 22, 2026
VISIBILITY/WIPER
Rear windshield shattered while driving, with no impact. That is a dangerous risk that could go terribly wrong with other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725295March 18, 2026
UNKNOWN OR OTHER
I own a 2019 Acura RDX Advance with a head-up display (HUD). The HUD projection surface suddenly became warped and cracked after sun exposure. This was not gradual deterioration or normal wear and tear—it happened abruptly. The resulting distortion directly affects the clarity of the HUD and creates visual interference in my forward line of sight. This impacts my ability to clearly see the road and can be distracting while driving, creating a potential safety hazard. This appears to be a known issue reported by other owners of the same vehicle model, suggesting a defect in materials or design that cannot withstand normal environmental conditions like sunlight. Despite this, the manufacturer has denied goodwill assistance for repair. I am submitting this complaint because this defect affects driver visibility and may increase the risk of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724839March 17, 2026
UNKNOWN OR OTHER
The hatch window of the car broke spontaneously while parked. There were no debris or damage made to it. The glass broke right above the window shield wiper and the rest of the window was intact with spider web like shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724251March 14, 2026
UNKNOWN OR OTHER
The back windshield has cracked on two occasions in the span of six months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723390March 10, 2026
POWER TRAIN
Three weeks ago when New York had the two big snow storm and the road condition was really bad, my Acura RDX unexpectedly pop up warning message that says disabling of AWD (switching to FWD). This happened every time when it snow and will disappear when the weather is good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722484March 6, 2026
STRUCTURE:BODY, VISIBILITY/WIPER
On March 5, 2026 my son and I were sitting parked in my 2019 RDX A-Spec SUV when we heard a loud cracking sound and my rear windshield shattered. We got out of the car and did not see anyone or anything nearby that could have impacted the windshield. There were no objects on the ground or inside of the car that could have caused the break. I called 911 to get emergency assistance because at the time we weren't sure whether it was possible that someone had thrown or shot something at our car. I also called my insurance company while onsite to file a claim. The police arrived and could not find any sign of foul play but noted a comment report to document the incident. We had to drive the car home with shattered glass falling into our car as we drove very slowly home. We were shaken and very confused as to why and how this could have happened. When I got home I Googled, "RDX" and before I could type in anything else, HUNDREDS of customer complaints including news coverage of the very same incident I experienced showed up. Acura/Honda KNEW about this and had issued Service Bulletin (22-014) on 10/28/2022 but never directly informed customers that this could happen. There is no recall, no light indicators, no warning. I was in the car with my son. We could have been on the highway or anywhere when our windshield shattered. I contacted an Acura Dealership and they indicated that I was responsible as the customer. Now, I am having to pay $500 out of pocket in order for my insurance to cover the damages. This may also cause my insurance rate to increase. This is a terrible safety issue and Honda/Acura failed to inform customers and take responsibility for a known, well-documented safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722214March 5, 2026
VISIBILITY/WIPER
The rear window on the hatch shattered without any trauma to the glass. It was completely unexpected and there was immediately a hole in my rear window. There were no obvious defects in the glass and again, no trauma to the window prior to it shattering. The car was parked in the garage when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722255March 5, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Component Failure & Inspection: The rear windshield glass spontaneously imploded/shattered. This is a documented manufacturing defect involving the rear defroster grid, as detailed in Acura Technical Service Bulletin (TSB) 22-014. The vehicle and the shattered glass are currently available for inspection. Safety Risk: The glass shattered while the vehicle was occupied, spraying shards of tempered glass into the cabin. This posed an immediate risk of laceration and eye injury to the occupants, as well as a significant distraction/startle hazard that could have resulted in a collision if the vehicle were in motion. Confirmation: The failure was inspected and confirmed by McGrath Acura of Westmont on February 27, 2026. The dealership acknowledged the existence of TSB 22-014 and the defect in the defroster grid but has not yet provided a full remedy. Manufacturer Inspection: The vehicle is an Acura Precision Certified unit. A formal case has been opened with Acura Client Relations (Case #16209033), and photos of the failure have been provided to them. Warning Symptoms: There were no warning lamps or symptoms prior to the failure. The glass imploded suddenly and without external impact while the vehicle was stationary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721361March 2, 2026
VISIBILITY/WIPER
Car was parked in parking lot and was not moved. When I returned to my car after working I got in and looked out my rearview mirror as I was about to put car in reverse to notice that my rear window did not look right. After getting out of the car to investigate, it was found that my rear window had been completely shattered. The window had no obvious area of impact, as if something had accidentally hit it or as if someone were trying to break in. It appeared to have self-shattered. This was also confirmed with police report filing. I was also told that the only reason my window still remained in place (even shattered) was because I had a tint film over it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721557March 2, 2026
UNKNOWN OR OTHER, SEAT BELTS
Shattered back windshield is common but not recalled. Also another issue I am having is a Jammed seatbelt. Acura currently told me my windshield is not covered because it’s a Canadian car. Wondering if my seatbelt issue will be resolved or not too because it’s also a Canadian car..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719317February 20, 2026
UNKNOWN OR OTHER
The rear windshield shattered on my 2019 acura rdx while parked in the garage, not sure how it happened or if its a defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719000February 19, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE BACK TAILGATE GLASS SHATTERED. IT WAS PARKED, I HAD JUST TURNED IT ON. AND AS I WAS STARTING TO SHIFT IT TO REVERSE IT SHATTERED. A POP THE SOUNDOF GLASS FALLING. I SLAMMED ON BREAKS GOT OUT THE WINDOW WAS BROKEN, MISSING. ALL ALONG THE WINDSHEILD WIPER. I HAD TO GET IT FIXED AFTER 5 DAYS WAITING FOR THE GLASS TO COME IN BY SAFELITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718639February 17, 2026
UNKNOWN OR OTHER
the back window shattered by itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717824February 13, 2026
VISIBILITY/WIPER
Rear back glass exploded right after parking the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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