Acura RDX Complaints (2015)

416 consumer complaints on file.

#11398679March 2, 2021
EXTERIOR LIGHTING
HEADLAMPS DETERIORATE IN THE HOUSING CAUSING THE LIGHT OUTPUT TO DANGEROUSLY DROP FOR NIGHTTIME DRIVING. HARD TO GET PICTURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396649February 17, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
THE LOW BEAM HEADLIGHT ARE EXTREMELY DIM OFFERING NO NIGHT TIME VISIBILITY WITHOUT USING THE HIGH BEAM HEADLIGHTS. THE DEALER HAS REPLACED THE BULBS AND ADJUSTED THE LIGHTING AND THERE IS NO IMPROVEMENT. THE CAR HAS 80,000 MILES AND UPON FURTHER RESEARCH THIS IS A VERY COMMON PROBLEM WITH THESE 2015 RDX VEHICLES. THE CAR IS NOT SAFE TO DRIVE AT NIGHT. MY ACURA SERVICE DEPARTMENT ACTUALLY TOLD ME THAT THESE CARS ARE KNOWN FOR HAVING POOR VISIBILITY. THE ISSUE IS ONLY WHEN USING THE LOW BEAM HEADLIGHTS. THIS IS A SAFETY HAZARD AND NEEDS TO E REPAIRED BY ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396441February 16, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLAMP HOUSING HAD DETERIORATED RESULTING IN POOR VISIBILITY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609, (855) 856-9562) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMP HOUSING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396188February 14, 2021
EXTERIOR LIGHTING
THE HEADLIGHT LOW BEAMS ARE NOT BRIGHT ENOUGH. NIGHT TIME DRIVING ON THE ROAD WITHOUT STREET LIGHTS, THE VISIBILITY CAN ONLY REACH ABOUT ONE VEHICLE AHEAD. FOR INSTANCE, WE WERE DRIVING 60MILES/HOUR ON I-94 WITHOUT ANY STREET LIGHTS NOR LANE MARK REFLECTORS, WE WERE UNABLE TO SEE 50FT IN FRONT OF US. THIS CREATES A VERY DANGEROUS SITUATION. PHOTO WERE UNABLE TO PROVIDE SINCE WE WERE JUST TRYING TO STAY ALIVE DRIVING IN THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396087February 13, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
MY 2015 RDX HEADLIGHTS ARE SO DIM THAT DRIVING IT AT NIGHT IS A MAJOR SAFETY HAZARD. I HAVE REPLACE MY BULBS 3 TIMES AND EVEN UPGRADED THEM TO LED'S AND THE PROBLEM DTILL EXIST. I TOOK IT TO MY LOCAL ACURA DEALERSHIP AND THEY REPLACED THE BULBS AND SUGGESTED I NEEDED A NEW HOUSING. THEY INSTALLED THE NEW HOUSING AND IT STILL ISN'T ANY BETTER. I'VE SPENT OVER $1000 TRYING TO REMEDY THE ISSUE. THE DEALERSHIP WANTS $2200 TO REPLACE THE HEADLAMP ASSEMBLIES. WHEN I PURCHASED THIS VEHICLE I THOUGHT I WAS PURCHASING A LUXURY VEHICLE AND NOT SOMETHING THAT SUCH A MAJOR ISSUE IN WORKMANSHIP WOULD GO UNNOTICED AND UNSPOKEN FOR BY THE COMPANY. I WORRY ABOUT THE SAFETY OF ME AND MY SON DUE TO THE POOR VISIBILITY THAT I AM LOOKING TO TRADE THIS CAR AS IT IS UNSAFE TO OPERATE AFTER DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394602February 4, 2021
EXTERIOR LIGHTING
I HAVE PUT THREE SETS OF HEADLIGHTS OVER THE LAST 3 YEARS IN MY VEHICLE TO NO AVAIL. IT IS SO DARK WHEN I DRIVE NOW I CAN ONLY DRIVE WHILE USING HIGH BEAMS. I AM TOLD BY THE DEALER THE REFLECTOR HAS MALFUNCTIONED AND I MUST REPLACE THE HEADLIGHTS REFLECTORS. THE DEALER EVEN REPLACED MY HEADLIGHTS 9 MONTHS AGO AND NEVER MENTIONED THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394742February 4, 2021
EXTERIOR LIGHTING
HEADLIGHTS ARE ON AND THE PLASTIC LENS COVER IS CLEAR (NOT FOGGED OVER), HOWEVER THE HEADLIGHTS DO NOT LIGHT UP THE ROAD AT NIGHT. SIMILAR TO OTHER POSTS, PASSENGERS HAVE ASKED IF MY HEADLIGHTS ARE ON WHEN IN FACT THEY WERE ON. THE TURN SIGNALS LIGHT UP THE ROAD MORE THAN THE HEADLIGHTS. THE HIGH BEAMS WORK FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390617January 29, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM WHILE DRIVING AT NIGHT OR IN LOW LIGHT CONDITIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT MENTIONED THAT SHE HAD REPLACED THE LIGHT BULBS SEVERAL TIMES WHICH FAILED TO FIX THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389712January 25, 2021
EXTERIOR LIGHTING
THE LOW BEAM PROJECTOR LIGHT IS SO LOW THAT IT BECOMES A SAFETY HAZARD WHILE DRIVING AT NIGHT. ITS DUE TO LOW QUALITY REFLECTOR AT THE BACK OF PROJECTOR. DEALER QUOTED $2200 TO REPLACE BOTH HEADLAMPS. ITS AN ACURA FAULT TO PASS THE QUALITY CHECK ON SUCH KIND OF DEFECTIVE MATERIALS AND COST CUSTOMER LIFE. THE ALREADY RECALLED 2014 RDX AND ILX BUT NO NEWS FOR 2015 RDX. SUCH A SHAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387537January 11, 2021
EXTERIOR LIGHTING
THE REFLECTIVE COATING ON THE HEADLIGHT HOUSING HAS DISINTEGRATED RESULTING IN VIRTUALLY NO LOW-BEAM HEADLIGHT ILLUMINATION ON THE ROADWAY, THIS DEFECT HAS BEEN GRADUAL BUT THE END RESULT IS AN EXTREMELY UNSAFE DRIVING CONDITION. TO DRIVE WITH THIS CONDITION REQUIRES THE HIGH-BEAM TO BE USED, WHICH IS IMPRACTICAL IN MOST DRIVING SITUATIONS. WE HAVE SPENT OVER $1600 TO HAVE NEW LAMP HOUSINGS INSTALLED; ACURA/HONDA REFUSES TO ADMIT THE PROBLEM IS A SAFETY ISSUE, BUT THERE ARE MANY MANY COMPLAINTS LOGGED IN ON-LINE CAR CHAT SITES. THIS CAR SHOULD HAVE BEEN RECALLED AND THIS VERY SERIOUS SAFETY ISSUE RECTIFIED. I HAVE THE FAILED HOUSING S IF THEY WANT TO BE EXAMINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385983January 1, 2021
EXTERIOR LIGHTING
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 125K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. BULB CHANGE DOES NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383860December 17, 2020
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ON THIS CAR ARE DANGEROUSLY DIM. I REPLACED THE HALOGEN BULBS TWICE AND EVEN DID A THIRD REPLACEMENT USING LED BULBS. NOTHING HELPS. I SEE MANY, MANY SIMILAR COMPLAINTS HERE. THIS WILL CAUSE AN ACCIDENT IF SOMETHING ISN'T DONE. IT'S CLEARLY A PROBLEM WITH THE VEHICLE. ACURA HAS ALREADY RECALLED SIMILAR MODELS. THE NEED TO DO A RECALL ON THE 2015 RDX TOO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383885December 17, 2020
POWER TRAIN
ON 12/4/2020 DURING THE LAST SERVICE ON MY 2015 ACURA RDX, THE MECHANIC NOTICED BADLY RUSTED FRONT DRIVE AXLE SHAFTS AND WARNED ME OF THE POSSIBILITY OF THEIR BREAKING ON THE ROAD. I JUST NOTICED THAT HONDA IS IN THE PROCESS OF ISSUING A RECALL FOR THE EXACT SAME PROBLEM. HOWEVER, 2015 RDX IS NOT A PART OF THAT RECALL. 20V769 AND 20V770 ARE THE RECALL NUMBERS FOR THE RELATED ISSUE. I BELIEVE THAT HONDA SHOULD ALSO RECALL 2015 RDX SINCE THE THEIR DRIVE SHAFT AXLES ARE ALSO RUSTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382725December 9, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE PROPER ILLUMINATION FOR SAFE DRIVING. THE CONTACT STATED THAT WHEN THE FAILURE FIRST OCCURRED, THE VEHICLE WAS TAKEN TO ACURA OF FREMONT (5700 CUSHING PKWY, FREMONT, CA 94538, WHERE THE HEADLIGHTS BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT SHE ALMOST RAN OFF OF THE ROAD SEVERAL TIMES DUE TO THE DIMNESS OF THE HEADLIGHTS. THE CONTACT CALLED ACURA OF MODESTO (4325 MCHENRY AVE, MODESTO, CA 95356), AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO ABOUT THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT PART OF A RECALL AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATED 96,217.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377909December 4, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE VERY DIM ON MY ACURA RDX. IT'S VERY HARD TO SEE THE ROAD AT NIGHT AND AS SUCH IT IS UNSAFE FOR DRIVING AT NIGHT. I HAVE HAD THE BULBS REPLACED TWICE AND THE LENSES PROFESSIONALLY BUFFED. THE ACURA DEALERSHIP SAID THAT THEY CANNOT REPAIR AND WOULD NEED TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A RIDICULOUS COST. NO PROBLEMS WITH HIGH BEAMS, ONLY LOW BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377396December 1, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT SUFFICIENTLY BRIGHT TO LIGHT UP THE ROAD OR ROAD SIGNS. THE DEALER IS FAMILIAR WITH THE PROBLEM BUT DOESN'T HAVE A SOLUTION TO OFFER. THE LIGHT COVERS ARE CLEAR WITH NO FOGGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376407November 26, 2020
FUEL/PROPULSION SYSTEM
VEHICLE EXPERIENCED INTERMITTENT STARTING HESITATION, TOOK TO ACURA DEALER, DEALER DIAGNOSED LOW PRESSURE FROM FUEL PUMP (40 PSI VS. 55 PSI SPEC). HAD TO REPLACE FUEL PUMP, AND PAID FULL COST OUT OF POCKET. APPEARS ACURA FUEL PUMP ISSUE IS FOR YEARS PRIOR TO 2019, AND RECALL SHOULD BE EXPANDED IN SCOPE, AS MY ACURA RDX IS A 2015 AND ALSO HAD A FAULTY FUEL PUMP. I AM THE ORIGINAL VEHICLE OWNER AND MAINTAIN MY VEHICLE QUITE WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375563November 20, 2020
EXTERIOR LIGHTING
: THIS IS MY FOURTH ACURA VEHICLE. (98 INTEGRA/2010 RDX/2010 TSX) AND NOW A CPO 2015 RDX. THE VEHICLE IN THE DAYLIGHT, IS EXCELLENT. HOWEVER, THE AMOUNT OF LIGHT THAT THE HEAD LIGHTS ILLUMINATES IS EXTREMELY POOR, ALMOST DANGEROUS. THE DEALER IS VERY GOOD AND THEY HAVE STATED THEY KNOW ITS AN ISSUE, AS THE FOIL IS NOT REFLECTIVE ENOUGH. THE LENS' ARE CRYSTAL CLEAR, SO THAT IS NOT THE ISSUE. I AM CONCERNED FOR MY DAUGHTER, WHO IS A NEW DRIVER, AND TRIED TO DRIVE THE VEHICLE AT NIGHT AND CAME BACK TERRIFIED THAT SHE WAS UNABLE TO SEE WELL AT VS. OUR 2017 OUTBACK. THERE SHOULD BE A RECALL ON THIS AS IT CLEARLY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366447October 26, 2020
VISIBILITY/WIPER, EXTERIOR LIGHTING
MY HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE ON THE ROAD AT NIGHT DUE TO A MANUFACTURING DEFECT (EITHER POOR MATERIALS OR POOR WORKMANSHIP). THERE IS ZERO VISIBILITY AT NIGHT. THIS IS A KNOWN ISSUE WITH A RECALL FOR THE SAME YEAR VEHICLE OF THE RLX, THE RDX HAS NOT BEEN RECALLED FOR UNKNOWN REASONS ALTHOUGH IT HAS THE SAME SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361193September 25, 2020
EXTERIOR LIGHTING
IN JULY 2019 I REALIZED THE LOW BEAM LIGHTS WERE LIT BUT DID NOT EMIT ENOUGH LIGHT TO SEE AT NIGHT. THE HOUSING COVER IS CLEAR. I THOUGHT I HAD AN EYE PROBLEM FOR AT LEAST A YEAR PRIOR BUT MY EYE DOCTOR WAS SAYING I HAD 20/20 VISION WITH MY GLASSES.. TWO ACURA DEALERSHIPS, AN AUTO REPAIR SHOP, AND AN AUTO PARTS STORE COULD NOT DETERMINE THE PROBLEM. ACURA CLIENT RELATIONS SAID THE DAMAGE WAS UV RAYS. THEY ALL SAY BOTH HEADLIGHT ASSEMBLIES HAVE TO BE REPLACED AND CANNOT BE FIXED. THE DEALERSHIP WHERE I BOUGHT IT REPLACED THE BULBS WITH NO IMPROVEMENT. THERE IS NO CLOUDINESS OR LIQUID IN THE ASSEMBLY. I HAVE NOT BEEN ABLE TO SAFELY DRIVE THE CAR AFTER DUSK IN OVER A YEAR.THE STATES ATTRNY OFFICE COULD NOT RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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