Acura RDX Complaints (2015)

416 consumer complaints on file.

#11438164October 26, 2021
EXTERIOR LIGHTING
The projector low beam lighting is NOT providing enough light output to be safely driven at night. I did a search online and it seems this is a well-known issue among RDX owners. It looks like there were enough complaint for the 2014 RDX, but no safety recall done on the 2015 models. It is extremely dangerous to drive this vehicle at night and I hope a recall is enforce before someone gets killed due to this safety issue. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437792October 22, 2021
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The contact owns a 2015 Acura RDX. The contact stated while driving at night the driver’s side and passenger’s side headlights lo-beam was too dim while driving. The contact took the vehicle to a local dealer who inspected the vehicle and attempted to replace the headlight bulbs to fix issue however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437387October 19, 2021
STRUCTURE:BODY
Paint started to peel off at upper side of rear roof (under the upper side of the gate). I have reported this issue el the dealership and as of today they haven’t yet responded. Vehicle sleeps in the garage every day and.only has about 72,000 miles. Same issue happened with my 2012 Honda Odyssey (same white diamond color). Honda fixed the van under extended warranty. So I hope Acura (Honda) does the same for my RDX. I understand same is happening on the MDX of similar years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437180October 18, 2021
EXTERIOR LIGHTING
The visibility of my headlights are so bad that I am unable to drive my car at night. At first, I thought that I was imagining it and maybe my eye sight was going bad, but my husband noticed it too. This has been going on for about 8 months or so. I didn't notice it much at first because I was not driving as much with the pandemic. The only way that I can drive my car at night is if I keep my headlights on bright the entire time which causes two safety hazards: 1. If I don't keep the headlights on high beam, I can barely see the road in front of me. 2. If I continue to shine my high beams on an oncoming car, with today's environment, I may suffer repercussions from the other driver. I did a little research and found out that quite a few owners of the 2015 RDX are experiencing the same problem once their mileage reaches 90K. I contacted the Acura Dealership and they told me that they know about the problem and the only way to fix it is to replace the entire headlight assembly at a cost to the customer of $2200. Not only don't I have this kind of money, it is not fair to me or any other customer. I purchased this car brand new and Acura needs to stand behind there product. I reached out to Acura Clients Relations over a week ago and they never returned my message. Whatever you can do to look into this problem would be greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436765October 14, 2021
EXTERIOR LIGHTING
After owning my car for a few years, the front headlights began to dim. I've replaced them multiple times even with LED lights and now they are dim all the time. For example, the LED lights were installed in June and immediately there was no improvement. The car cannot be driven at night at all. It is extremely dangerous. I was told by the dealership that the 2015 base model is known to have these issues but there is nothing that can be done. How is it possible that headlights don't work on a car (to the point it can't be driven at night) but there is nothing that can be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433673September 20, 2021
STRUCTURE:BODY
Paint peeling inside tailgate frame and rear roof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433499September 19, 2021
EXTERIOR LIGHTING
The headlights are not bright enough to safely drive in the dark. The light is working and on and they are too dim to see safely at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432622September 11, 2021
EXTERIOR LIGHTING
low beam headlights in 2015 Acura RDX, 70,000 miles, have become dim because reflective coating in headlight assembly has failed and the light emitted from the lightbulbs is not reflected forward. The amount of light is reduced to the level that night driving is almost impossible. Must use highbeam lights instead of low beams to see road and road markings, and this is not possible in most situations with oncoming traffic. Dealer and Acura refuse warranty service to replace headlight assembly even though this is a necessary safety component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430189August 23, 2021
EXTERIOR LIGHTING
The headlights on my 2015 RDX have become dimmer the past two years. At this point it is not safe to drive my vehilcle at night due to the lack of visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429862August 20, 2021
EXTERIOR LIGHTING
Low beam headlights have diminished to the point where it is absolutely unsafe to drive while dark. This is a widespread problem which has resulted in many complaints with the NHTSA and other online reporting agencies. Acura has not acknowledged the issue for this make or model while other models have been recalled in the past.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423500July 5, 2021
EXTERIOR LIGHTING
I BOUGHT A USED 2015 ACURA RDX AT AN ACURA DEALERSHIP JUNE 2020 WITH LESS THAN 48K MILES. I BOUGHT IT IN AS IS CONDITION. I THOUGHT SINCE IT WAS FROM A DEALERSHIP, I THOUGHT EVERYTHING THAT NEEDED REPAIR WOULD HAVE BEEN FIXED. IT WAS DURING THE DAY WHEN I BOUGHT AND DIDN'T HAVE TO DRIVE AT NIGHT SEVERAL DAYS. WHEN I DROVE IT AT NIGHT I COULD BARELY SEE THE STREET, THE PASSENGER SIDE, I THOUGHT WAS NOT LIT AT ALL. THE LOW BEAM VISIBILITY WAS HORRRIBLE. I FELT I WAS IN A VERY DANGEROUS SITUATION AND HAD TO DRIVE WITH HIGH BEAM ON. I TOOK IT TO A SHOP A FEW DAYS LATER AND WAS TOLD THE WHOLE HEADLIGHT UNIT HAD TO BE REPLACED. I DIDN'T BELIEVE THEM THINKING THAT THEY ONLY WANT TO MAKE MONEY FROM ME. SEVERAL DAYS LATER, I TOOK IT TO ANOTHER SHOP AND HAD BOTH LOW BEAM LIGHT BULBS REPLACED. AFTER THE WORK WAS DONE THE SHOP MANAGER TOLD ME THE PASSENGER LOW BEAM HEADLIGHT WAS NOT BURNED OUT AND IT WAS NOT THE BULB THAT WAS MY OROBLEM. I NEEDED TO REPLACE MY HEADLIGHT HOUSING ASSEMBLIES THE COST OF WHICH IS $800 A PIECE FOR JUST THE PARTS ALONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414388April 29, 2021
EXTERIOR LIGHTING
THE HEADLIGHTS ARE SO DIM NIGHT DRIVING IS IMPOSSIBLE. NEW BULBS AND LENS CLEANING HAD NO EFFECT. THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ONLINE ABOUT THE PROJECTOR HEADLAMPS GROWING DANGEROUSLY DIM ON ACURA'S IN THIS MODEL YEAR RANGE. THE CAR IS NOT SAFE TO DRIVE AT NIGHT AND POSES AN IMMINENT THREAT TO PUBLIC SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414443April 29, 2021
EXTERIOR LIGHTING
STARTING AROUND 100,000 MILES I NOTICED THE LOW BEAMS WERE TOO DIM. I REPLACED THE BULBS TWICE WHICH HAD NO EFFECT. I DIDN'T HAVE THE MONEY FOR NEW HEADLIGHT ASSEMBLIES SO I TRIED TO LIMIT MY DRIVING TO DAYTIME, OTHERWISE I HAD TO USE MY HIGH BEAMS TO SEE SAFELY. NOW MY VEHICLE HAS 135,000 MILES AND THE LIGHTS GOT WORSE TO THE POINT THAT IT WAS A SIGNIFICANT DANGER TO DRIVE AT NIGHT AND I NARROWLY AVOIDED AN ACCIDENT. I SEARCHED ONLINE TO SEE IF ANYONE ELSE WAS HAVING THIS ISSUE AND THE INTERNET IS FULL OF ACURA OWNERS WITH COMPLAINTS ABOUT THIS VERY THING. ACURA KNOWS ABOUT THIS AND ACTUALLY RECALLED THE 2014 RDX BECAUSE OF IT, BUT NOT THE 2015. I APPEALED TO ACURA TO ASK THEM TO PAY FOR THE REPLACEMENT OF THE HEADLIGHT ASSEMBLY AND THEY SAID NO, CITING 1) TOO MANY MILES ON THE CAR (HEADLIGHTS ARE NOT A PART THAT SHOULD BE SUSCEPTIBLE TO WEAR AND TEAR .....I HAD A TOYOTA WITH 300,000 MILES THAT NEVER NEEDED A HEADLIGHT ASSEMBLY REPLACED. THIS ANSWER HOLDS NO MERIT 2) I DIDN'T HAVE MY CAR SERVICED BY ACURA DEALERSHIP. I HAVE MAINTAINED MY VEHICLE TO PERFECTION THROUGH MY OWN MECHANIC AND WOULD NEVER PAY THE RIDICULOUS EXORBITANT FEES THE DEALERS CHARGE. JUST BECAUSE I DIDN'T HAVE MY CAR SERVICED WITH THE DEALER DOESN'T MEAN I DIDN'T TAKE CARE OF MY CAR. 3) THEY DON'T RECOGNIZE THIS AS A SAFETY CONCERN. I'M INCREDIBLY DISAPPOINTED AT ACURAS RESPONSE TO THIS. THIS IS MY FIRST ACURA AND WILL CERTAINLY BE MY LAST. THEY HAVE A KNOWN SAFETY ISSUE AND THEY TURN A BLIND EYE TO IT. WOULD THEY ONLY TAKE ACTION WHEN SOMEONE IS KILLED IN AN ACCIDENT? ACURA NEEDS TO BE RESPONSIBLE AND RECALL THIS MAKE AND MODEL. AND THEN THEY NEED TO GO BACK TO SCHOOL TO LEARN HOW TO MAKE HEADLIGHT ASSEMBLIES BECAUSE OTHER CAR MANUFACTURERS SEEM TO HAVE FIGURED IT OUT. MAYBE THEY SHOULD CONSULT WITH TOYOTA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413456April 22, 2021
EXTERIOR LIGHTING
PURCHASED VEHICLE USED AT 107,000 MILES. THE LOW BEAM HEADLIGHTS ARE DIMMER THAN THE DAYTIME RUNNING LIGHTS AND TURN SIGNAL LIGHTS. THE VEHICLE IS NOT SAFE TO DRIVE IN THE DARK. THE FIRST TIME I DROVE IT BEFORE SUN UP I PULLED OVER AN WALKED TO THE FRONT TO SEE IF THEY WERE ON. THE ILLUMINATION IS INADEQUATE WHEN THE CAR IS STOPPED OR IN MOTION. APPARENTLY THE REFLECTOR MATERIAL HAS DETERIORATED IN THE HEADLIGHT HOUSING SO REPLACING THE BULBS WON'T RESOLVE THE ISSUE. THESE HEADLIGHT ASSEMBLIES SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407416April 10, 2021
EXTERIOR LIGHTING
PLEASE REFER TO PREVIOUS ACURA HEADLIGHT RECALLS, 14V323000 & 15V301000. I HAVE THE EXACT SAME PROBLEM WITH MY 2015 ACURA RDX. NIGHT TIME DRIVING IS DANGEROUS. SINCE HEADLIGHT LOW BEAM OUTPUT IS SO LOW, HAVE TO DRIVE AROUND WITH HIGH BEAMS ON. I HAVE READ A LOT OF THE SAME COMPLAINTS ON ACURA FORUMS. ACURA DEALER OFFERS TO REPLACE THEM BUT THEY CAN'T. HEADLIGHTS ARE ON NATIONAL BACKORDER. THAT TELLS ME IT IS A MUCH BIGGER PROBLEM THEN THEY WILL ADMIT. PLEASE INVESTIGATE THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405722March 31, 2021
STRUCTURE:BODY
DISCOVERING MULTIPLE LOCATIONS WHERE PAINT IS PEELING. IDENTICAL LOCATIONS TO THE ACURA MDX WHITE PEARL PAINT. REAR ROOF NEAR REAR DOOR, REAR DOOR BELOW GLASS, LEFT REAR PANEL, FRONT PANEL NEAR HOOD, REAR BUMPER AND FRONT WINDOW PASSENGER SIDE WINDOW FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405408March 29, 2021
STRUCTURE:BODY
SIMILAR TO THE 2015 MDX, THE RDX WHITE PAINT IS ALSO PEELING IDENTICAL TO THOSE AREAS OF THE LISTED ON THE PAINT WARRANTY EXTENSION OF MDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403727March 18, 2021
EXTERIOR LIGHTING
LOW BEAMS ON VEHICLE OFFER NO VISIBILITY WHILE DRIVING AT NIGHT. I WAS HAVING A HARD TIME WHILE DRIVING AT NIGHT. I HAD TO USE THE HIGH BEAMS WHILE CITY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402579March 12, 2021
EXTERIOR LIGHTING
IN MOTION OR PARKED, THE VEHICLE'S HEADLIGHTS ON LOW BEAM ARE NOT BRIGHT ENOUGH TO DRIVE SAFELY. AT HIGH SPEEDS ESPECIALLY. THE HEADLIGHTS ARE DIM ENOUGH THAT NOTHING IS VISIBLE AT ALL PAST 15 FEET IN FRONT OF THE CAR. ABSOLUTELY SHOCKED THAT ACURA IS ALLOWING THIS SAFETY HAZARD TO REMAIN ON THEIR REPUTATION. THE LIGHT THAT DOES SHOW IS YELLOWISH AND NOT BRIGHT AT ALL. OTHER CARS HAVE STOPPED ME THREE TIMES TO ASK IF I ACTUALLY HAD LIGHTS TURNED ON. I AM AT 115,000 MILES NOW, AND BEGAN NOTICING IT AT 90K. IF PUBLIC NOTICES ARE NEEDED TO WAKE ACURA UP TO THEIR RESPONSIBILITY TO RECALL TO FIX THIS PROBLEM, I WILL BE HAPPY TO SPREAD THE NEWS FURTHER. AGAIN, SHOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398860March 3, 2021
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND BECAME VERY DIM REDUCING VISIBILITY OF THE ROADWAY WHILE DRIVING. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOW ACURA (4952 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 218-7070) WHERE THE TECHNICIAN INSPECTED THE HEADLIGHTS AND CLEANED THE HEADLAMP BULBS. THE VISIBILITY WAS MINIMALLY IMPROVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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