Acura RDX Complaints (2019)

441 consumer complaints on file.

#11456917March 16, 2022
ENGINE, ELECTRICAL SYSTEM
Was driving on the interstate with slight rain and trying to accelerate but then the check engine light started flashing and the car would not accelerate. Speed on the interstate is 70mph, but the car immediately dropped down to 35mph. Traffic behind me had to slow down to avoid an accident as I had to move the car to the side of the road. Restarted the car and the check engine light disappeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456431March 12, 2022
UNKNOWN OR OTHER
Rear glass shattered right after I got into my car and closed my door, 100% sure I’m not the only one having this issue. Acura RDX 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456108March 10, 2022
VISIBILITY/WIPER
While I was reversing my car on my driveway, I heard the loud pop sound and back window was shattered. My car did not hit any thing. It just happened without any impact. I have been told that this is an ongoing problem with this vehicle and manufacturer has back order for the windows and no time frame when it can be replaced. This is very bad as I will not be able to drive the car until the back windows is replaced. There is a huge safety issue as it happens without any impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455920March 9, 2022
VISIBILITY/WIPER
Rear lift gate window shattered while parked. Nothing came into contact with the vehicle or the glass before it shattered. Reached out to insurance company and was referred to Safelite. Safelite inspected the glass and crash wrapped the window. Other 2019-2021 RDX’s are experiencing the same issue hence the glass to fix it, is backordered. If I had been driving the vehicle it would have been a safety hazard. There were no warning lights or indications that the window was going to shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451142February 9, 2022
VISIBILITY/WIPER
While my vehicle was parked, indoors, my rear window shattered without any signs of impact marks that suggest damage. It happened when I closed the driver's door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450807February 7, 2022
VISIBILITY/WIPER
For some unknown reason while car was in garage the rear window blew out. I have been told that this is an ongoing problem with this vehicle and manufacturer has no replacement windows available and no time frame when it can be replaced. According to glass replacement company my insurance contacted to replace our window there are hundreds of blown out windows of same vehicle also waiting on replacement glass. I think Acura should put out recall on item. Thank God our vehicle was parked and being driven at the time of occurrence. Any and all help with this matter would be greatly appreciated. I also reached out to Acura and awaiting response since now I have to probably pay months of payments and have no car to drive. Thank you again [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450726February 7, 2022
UNKNOWN OR OTHER
I happened to be driving and out the nowhere my rear back trunk window shattered, mind that this is the second time this happens one last year my truck was sitting in the garage and I close my door and just hear a loud bang and my back glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450504February 4, 2022
UNKNOWN OR OTHER
I would like to filed a safety issue dues shatter rear window on my 2019 Acura RDX. Around 1:47 pm on 2/2/2022 I got in my car and start it up and I hear a pop I look back to see what was going on then noticed my rear window was shatter I then got out off the car to inspect what was going on I didn’t not see any Visual impact and item that could damage or shatter my rear window. The temperature at that time was mid 51 degrees and the rear defrost was not active. I have recording and pictures to proved as evidence if need. I believe my car is not the only one with this happening there lots in this particular make and model are having the same issue. This happened at my work parking lot C19 at Boeing Algona Washington
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450298February 3, 2022
VISIBILITY/WIPER
The rear window shattered car was just sitting there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449891February 2, 2022
UNKNOWN OR OTHER
The rear windshield shattered unexpectedly while the car was parked. Seem that others might be having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449822February 1, 2022
UNKNOWN OR OTHER
The rear hatch window unexpectedly blows out and shattered glass, without warning. No impact involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448754January 25, 2022
VISIBILITY/WIPER
Back Glass just randomly shattered after car was started. Car was stationary and not moving. Others have shown similar things happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447498January 14, 2022
VISIBILITY/WIPER
Common problem with this generation RDX. My back glass shattered once I turned on the rear defroster. Now I have glass in my rear tailgate as well. This problem is being fixed under warranty in Canada but not in the US. Acura/ Honda are aware of this defect and still not doing anything to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446462January 6, 2022
STRUCTURE:BODY
My rear windshield popped while my car was parked in my workplace without hitting any thing on it . i read on line lots of owner for Acura had a same problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445962January 3, 2022
UNKNOWN OR OTHER
Driving on highway when sunroof exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446082January 3, 2022
UNKNOWN OR OTHER
Car went into “limp mode” in a raining day while accelerating - suddenly loses power while check engine light blinks. Nearly hit by following cars on the highway trying to pass other cars. Luckily was able to pull over to the emergency lane. Turned off the engine and turned it back on, the problem went away. A service bulletin related to this well known issue already exists - 20-053. Please act before any serious accident or death happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445863January 2, 2022
ENGINE, POWER TRAIN
I was driving for approx. 3 hours on the interstate and exited to return home. After stopping at the red light my car would not excel. The rpm where moving up to 4 plus but the car wouldn’t go over 20 miles an hour when pressing the excelerator. No warning lights came on but I pulled over and turned the car off trying to decide what to do. I couldn’t get back on the road driving 20 miles an hour because it wouldn’t be safe. I decided to restarted the car then I drove 2 miles home without incident. I will take the car to the dealer after the holidays because I’m scared to drive it. I bought the car with 25,000 miles and it now has 32,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445712December 31, 2021
FUEL/PROPULSION SYSTEM
The fuel pump was replaced in July 2020 due to a safety recall. That new pump failed on October 2021. No fuel pump fails so quickly unless the pump has same situation. Dealer replaced pump but charged me for part and labor of their own bad job form July 2020. I was lucky that it failed while I was moving at a slow speed in a safe place
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444568December 21, 2021
VISIBILITY/WIPER
12/20/21 Clear, 41 degree day, I got in my Acura RDX, closed the door and heard a very loud pop( I thought I had been shot at it was so loud). When I looked out my review window, I noticed the hole in the back windshield. The car was not on. I just closed the door. The whole back hatch windshield was shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442059November 30, 2021
ENGINE
2019 RDX with 20k miles. Was accelerating to go over a rise from low speed to passing speed and power cut out and had to pull to shoulder. Was slightly raining when occurred and 44 degrees out. Check engine light came on. Had to stop vehicle on side of road as power was lost. If wasn’t 0600 in the morn and during busier hours it could’ve caused an accident since I was accelerating to merge. Dealer couldn’t find any codes since vehicle goes into essentially protection mode from just accelerating. Going from 15-55mph. Told me to bring it in again if it happens. I may be injured the next time it happens. Is extremely unsafe where all power is cut when you need it the most. Had vehicle for 1000 miles and has happened once already. Very scary feeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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