Acura RDX Complaints (2015)

416 consumer complaints on file.

#11504530January 30, 2023
EXTERIOR LIGHTING
My headlamps have become dimmer and dimmer. I changed the bulbs and the fuses are good as well. I checked online and discovered many online forums where others who own this model year Acura are experiencing the same thing and indicate the only resolution is to buy new headlamps. This is unacceptable that the consumer should have this burden placed on them because the manufacturer chose poor quality parts. This is extremely unsafe to drive with headlights that you can’t see anything at night with. HUGE safety risk that Acura needs to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503711January 25, 2023
EXTERIOR LIGHTING
The silver reflectors on the low beam headlights are very oxidized to the point night driving is very dangerous. I’m not referring to the clear plastic headlamp that often gets cloudy after many miles, but the actual low beam reflectors. Replacing the bulb is ineffective as it’s the reflector at fault. Cost to replace is $1,600. The is a well known reported problem 2013-2015 RDXs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503345January 24, 2023
EXTERIOR LIGHTING
The HID low beam headlights on this car failed. The reflector is defective, per the Acura service manager. The only fix is to replace the entire headlight assembly. $2,300. Acura refuses to issue a recall, even though they have recalled another model in the past for headlight issues. This is a true safety issue that makes driving the car at night treacherous. Someone is going to get hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503435January 24, 2023
EXTERIOR LIGHTING
The contact owns a 2015 Acura RDX. The contact stated that while driving at night, the headlights were failing to illuminate properly. No warning lights were illuminated. The contact stated that he replaced both headlight bulbs; however, the failure recurred, and the driver’s side headlight was unable to illuminate more than 50 feet ahead of the vehicle. The contact stated that the hi-beam headlights were used while driving at night. The vehicle was taken to a local dealer, where it was diagnosed that the front headlight assembly needed to be replaced. The vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 14V792000 (Exterior Lighting); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503018January 22, 2023
EXTERIOR LIGHTING
On our base model 2015 RDX the low-beam headlights go dim after a couple of years. From what I've read this is due to the reflective bulb housing deteriorating in headlight assembly over time. New bulbs do not fix the problem. We have had the headlight assembly replaced once and the problem started all over again after a few years. The car is completely unsafe to drive at night. Acura has issued a similar recall to the RLX in the past but still has not acknowledged this same issue with the RDX and has yet to issue a recall. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502883January 20, 2023
EXTERIOR LIGHTING
The headlights are so dim you can not tell if you have them on at all. I have spent $400 on new bulbs. With all the complaints about the headlights, why hasn’t this been addressed. I almost ran over a pedestrian two nights ago. It is so dangerous that I can not drive my car at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501435January 12, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Acura RDX. The contact stated while driving various speeds, the low-beam headlights were significantly dim. There was no warning light illuminated. The contact stated that the failure had worsened, causing her to drive with the high-beam headlights activated. The vehicle was taken to the dealer where it was diagnosed that the headlights needed to be replaced. The dealer informed the contact that she had to pay out-of-pocket for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500561January 7, 2023
EXTERIOR LIGHTING
Low Beam headlight are very dim at night and very unsafe to drive. I have to drive with high beams so I can see which makes it unsafe for other cars. I replaced bulb with no improvement. I read many cases of this online. Acura needs to have this recalled to replace headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500291January 5, 2023
EXTERIOR LIGHTING
My low beam headlights barely put out any light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499978January 3, 2023
EXTERIOR LIGHTING
Headlights are too dim. This poses a safety risk while driving at night. I contacted the dealer, only requesting a price of replacing the bulb (before I researched it is more than just the bulb). I was informed that this is a known issue. No one inspected it. There are no warning lights. I would like to file a complaint so a recall can be issued and owners do not have to pay out of pocket expenses for a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499834January 2, 2023
EXTERIOR LIGHTING
The headlights on the 2015 Acura RDX are so dangerously dim that it isn't safe to drive at night or in any other low-light condition. The low-beam reflector itself has oxidized and is not reflective at all, and no amount of brighter bulbs or clean outside lenses can solve the issue. The only recourse is to replace the entire housing. A quick online search shows that this is a common complaint and issue for 2013, 2014, and 2015 Acura RDX base models. There was a recall issued for the same issue on the Acura RLX but not the Acura RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499679January 1, 2023
EXTERIOR LIGHTING
The headlights on my vehicle have been very dim, to the point of being unsafe to drive at night, and especially in inclement weather. Driving at night time in low light conditions the road is barley visible, especially during precipitation. I have replaced the bulbs for both headlights multiple with no improvement to visibility. I have also tried having the headlight lenses cover polished, which also yielded no improvement to visibility. The visibility provided from the headlights was sufficient when I first purchased the vehicle. The visibility issue started with the headlamp bulbs failing many times since my ownership of the vehicle. During the period of time of replacing the bulbs, I started notice a significant reduced visibility while driving in low light conditions. I would constantly check my headlights because I thought I had a headlight bulb out. That was not the case. The light projected from the headlights was very dim. I have contacted the Acura dealership, where I purchased the vehicle as a certified pre-owned. They informed me over the phone that it would cost me a diagnostic fee of approximately 175.00 to trouble shoot the problem. I even started consulting aftermarket vehicle shops. All of the aftermarket shops told me that they couldn't guarantee if replacing the whole headlight assembly would fix the problem, ass it could also be an electrical problem for the low light visibility. I have reached the point to wear driving at night time is just unsafe. I am now in the process of having both headlamps replaced at my own expense, not knowing if this will resolve the problem. Since the inception of this problem, there has been no other indication of an electrical or mechanical problem. This evolving safety issue has only gained my attention from my own driving experiences of having to drive in low light conditions, to which I have yet to find a definitive resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499681January 1, 2023
EXTERIOR LIGHTING
Both of head lights are too dim for the 2015 RDX. Not enough lights to safely drive in the night. Commonly known for headlight reflector deterioration; plenty of others have experienced same issue (link below) and it's costly to fix the defect by Comsumer; please ask the car maker to recall and repair the defect https://community.cartalk.com/t/acura-rdx-2015-dim-headlights/180589/15 Similar recall were issued for 2015 Acura RLX: 2014-2015 Acura RLX Recalled To Fix Headlight Flaw https://www.thecarconnection.com/news/1096066_2014-2015-acura-rlx-recalled-to-fix-headlight-flaw
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499685January 1, 2023
EXTERIOR LIGHTING
Low beams gradually got dim and I cannot drive at night with low beams on a huge safety concern as I cannot see driving at night without my high beams on. There must be a recall on these models as there are numerous complaints for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498475December 21, 2022
EXTERIOR LIGHTING
The car's Low Beams do not illuminate the road to a safe degree. I have replaced the low beam lights (done by an auto body shop) with a higher grade bulb but the replacement did not increase the light output. The whole headlight assembly will need to be replaced for it to be safe to drive at night. This seems to be a common problem with the Acura RDX and will be extremely costly to repair in order to make the vehicle safe to drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498306December 20, 2022
EXTERIOR LIGHTING
The low-beams have deteriorated in brightness rapidly over the last 8 months as the vehicle reaches 75,000 miles. The bulbs remain lit, but the reflector inside appears to not be adequately dispersing light, producing a very dim low-beam. The high-beams are not affected, indicating no electrical issues. The lack of a sufficiently bright headlight's risk is self evident: but includes the inability to see obstacles or vehicles until too late, inability of other vehicles and pedestrians to react to an approaching vehicle, etc. A dealer confirms this is a recurrent issue in this generation vehicle, and that since the reflector assembly appears to be at fault, changing bulbs is an inadequate solution. There are no warning lights to be noted, as corroborated online by others dealing with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498081December 19, 2022
EXTERIOR LIGHTING
My headlights are dim to the point of unsafe driving at night. I often cannot tell that my headlights are even on. I cannot see the side of the road, or what is in front of me, especially when other cars are approaching -- I have almost hit a person/pedestrian - it was a frightening experience. The problem has been confirmed only by my mechanic. I have contacted Acura The vehicle has only been inspected by my mechanic so far I received no warnings, and the lights progressively worsened over the last 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497694December 16, 2022
EXTERIOR LIGHTING
The headlights have become very dim to the point of not being safe on this vehicle. I have tried replacing the headlights with the brightest replacement that does not change the architecture of the lighting (OEM was halogen bulb, replaced with halogen bulb) and it does not make the lighting any brighter. There are multiple other websites that talk about the same issue and it seems to be an issue with the assembly and not the bulb itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497547December 15, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
Vehicle low beam headlights have grown dimmer over time. I've polished the headlight lens and replaced the low beam bulbs in an attempt to increase night driving visibility to no avail. I contacted the dealer's service department who offered no solution to the problem. Now driving at night with high beams activated as only means to provide adequate roadway lighting. This is definately a safety issue affecting nightime driving for the driver as well as oncoming vehicles. Online research finds there are numerous complaints regarding this issue among owner/operators of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497551December 15, 2022
EXTERIOR LIGHTING
Degrading headlight housing materials (reflector?) have made the car undrivable at night without use of high beams. It happened gradually over time so that it was not immediately noticeable until a road trip that required several hours of night driving. City driving at night it wasn't really noticeable until I realized how bad it had become when driving on a long rural interstate at night. Now it is obvious that the low beams are so dim that they are truly a hazard at night. I checked and it is a known issue with this model but no recall was ever issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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