Acura RDX Complaints (2014)

244 consumer complaints on file.

• #10568587March 11, 2014
  SERVICE BRAKES, VEHICLE SPEED CONTROL

  THE BRAKES DO NOT STOP THE VEHICLE CONSISTENTLY. THE STORY OF MY INCIDENT GOES AS FOLLOWS: I WAS DRIVING IN DRY CONDITIONS AS I APPROACHED A STOP LIGHT AND BEGAN TO APPLY THE BRAKES. ONCE THE VEHICLE CAME TO A COMPLETE STOP THE CAR THEN BEGAN TO SLIDE INTO A BUSY INTERSECTION. THE ONLY WAY I WAS ABLE TO STOP WAS BY PUTTING THE CAR IN PARK. LUCKILY THE OTHER DRIVERS WERE ABLE TO SEE SOMETHING WAS WRONG AND DID NOT PROCEED TO DRIVE THROUGH ME. THIS HAS HAPPENED TO ME TWICE! THE OTHER TIME I WAS DRIVING UNDER WET CONDITIONS AND THE CAR DID NOT EVEN COME TO A COMPLETE STOP. IT JUST CONTINUED TO SLIDE INTO THE INTERSECTION. I AM VERY CONCERNED FOR MY SAFETY AND LIFE! ACURA DEALERSHIP REFUSES TO ADMIT THAT THERE IS ANYTHING WRONG WITH THE VEHICLE AFTER INSPECTION AND I DON'T KNOW WHAT ELSE TO DO. THE DEALERSHIP HAS CONTINUED TO DISMISS MY CONCERNS. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10567073March 4, 2014
  POWER TRAIN, FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL

  RDX AWD UNDER ICY CONDITIONS CAN KILL TORQUE TO ALL 4 WHEELS. IN MY CASE AS SOON AS ALL TORQUE WAS LOST THE VEHICLE IMMEDIATELY STARTED SLIDING DOWN THE INCLINE. I WAS ABLE TO STEER THE VEHICLE IN A 180 DEG TURN AND SLIDE FORWARD DOWN THE HILL UNTIL TORQUE TO THE WHEELS WAS FINALLY RESTORED. THERE IS NO MENTION OF LOSS OF TORQUE IN ANY ACURA LITERATURE AVAILABLE TO ME AND ACURA REFUSED TO PROVIDE INFORMATION AFTER THE INCIDENT WAS REPORTED. I CONSIDER THIS A SERIOUS DESIGN FLAW. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10563493February 8, 2014
  VISIBILITY/WIPER

  I TOOK MY RELATIVELY NEW ACURA TO THE POHANKA ACURA DEALER IN CHANTILLY VIRGINIA WHERE THE CAR WAS PURCHASED TO HAVE THE PASSENGER - SIDE MIRROR FIXED. IT DOES NOT ROTATE TO THE RIGHT ENOUGH FOR ME TO SEE CARS TO MY RIGHT WELL ENOUGH. THE SERVICE TECHNICIAN ([XXX]) ADMITTED THAT IT WAS A DEFECT, BUT SAID THAT IT COULD NOT BE REPAIRED BECAUSE ALL THE ACURA RDX'S WERE MADE THAT WAY AND COULD NOT BE CHANGED. THIS DEFECT IS A DANGER TO MY DRIVING AND REALLY WARRANTS YOUR INVESTIGATION. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10537816August 28, 2013
  VEHICLE SPEED CONTROL, UNKNOWN OR OTHER

  ACURA RDX TECH PURCHASED 30 DAYS AGO, UP-SHIFTED WHILE PARKING INTO A PARKING SPOT IN A PARKING GARAGE. THE VEHICLE SUDDENLY AND VIOLENTLY ACCELERATED WHEN PUSHING ON THE BRAKE BEFORE A COMPLETE STOP AND RAN INTO THE CHAIN LINKED FENCE. THE DRIVER GOT A SEAT BELT BURN ON THE LEFT UPPER CHEST AND SOFT TISSUE INJURY TO THE NECK. THE FRONT PART OF THE VEHICLE GOT SIGNIFICANT BODY DAMAGE. A COUPLE INCIDENCES OF THE CAR VIOLENTLY UPSHIFTED WHEN MOVING FROM A STOP WERE ALSO NOTED BEFORE THIS ACCIDENT HAPPENED. THE CAR WAS BOUGHT BRAND NEW A MONTH AGO. THIS IS THE EXACT SIMILAR INCIDENCE TO THE COMPLAINT # 10510220. ACURAZINE COMMUNITY FORUM HAS OTHER INCIDENCES SIMILAR TO MY ACCIDENT. THIS IS A MAJOR SAFETY CONCERN. THE VEHICLE WAS BROUGHT TO THE ACURA DEALER FOR INVESTIGATION. *TT

  Crash:

  Yes

  Fire:

  No

  Injuries:

  1

  Deaths:

  0