Acura RDX Complaints (2014)

244 consumer complaints on file.

#10876410June 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875106June 15, 2016
AIR BAGS
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO NO RESPONSE AFTER SEVERAL REQUESTS TO DEALERSHIP TO REPAIR DEFECTIVE AIRBAGS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864813May 13, 2016
AIR BAGS
FOLLOW UP LETTER FROM ACURA ABOUT AIR BAG, GIVEN A CASE# 04667931, AND PROMISED A LOANER CAR THROUGH DEALER; CENTER ACURA IN SHERMAN OAKS, CA. CONTACTED DEALER, REFUSED TO GIVE A LOANER CAR. CALLED ACURA BACK, NEVER HEAR ANYTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864223May 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND THE DEALER STATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID AUGUST OF 2016. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE DEALER WAS CONTACTED FOR MONTHS AND UPON SPEAKING TO THE MANUFACTURER THEY HAD NO ADDITIONAL INFORMATION OTHER THAN THE CONTACT MIGHT HAVE TO WAIT. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863890May 10, 2016
AIR BAGS
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE WITHIN A REASONABLE TIME FRAME TO REPAIR DRIVERS FRONT AIRBAG INFLATOR RECALL. CONSUMER STATES DEALERSHIP USED RECALL TO PRESSURE THEM INTO PURCHASING A NEW VEHICLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862397May 1, 2016
AIR BAGS
I PURCHASED MY 2014 HONDA ACURA RDX FROM VANDERGRIFF ACURA IN 2014. I HAVE RECEIVED A SAFETY RECALL ON IT FOR FAULTY AIRBAGS. MY HUSBAND AND I ARE RETIRED, AND ARE VERY WORRIED ABOUT OUR CAR WE CAN'T DRIVE. WE DID GET A RENT CAR. IN THE RECALL LETTER, IT STATES WE SHOULD GET THE AIRBAG INSTALLED BY THE SUMMER. I HAVE AN EMAIL FROM AN EMPLOYEE OF VANDERGRIFF ACURA, THAT IT MIGHT BE FALL BEFORE WE GET IT INSTALLED. RIGHT NOW, OUR BEAUTIFUL CAR IS SITTING IN THE GARAGE, HAS BEEN FOR 1 MONTH. WE REALLY CAN'T IMAGINE IT THERE UNTIL FALL? IS IT HARD ON A CAR TO LEAVE IT LIKE THIS? WE ARE WORRIED AND JUST DO NOT KNOW WHAT TO DO. WE PAID $32,000.00 FOR THIS CAR IN 2014, AND NOW WE FEEL LIKE VANDERGRIFF ACURA KNEW AT THE TIME THEY SOLD US THIS AUTO, THAT THE AIRBAGS WERE FAULTY, AND THEY PUT OUR LIVES AT DANGER.MY EMAIL ADDRESS IS [XXX] AND MY MAILING ADDRESS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855445April 14, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855229April 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER AND MANUFACTURER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853753April 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852387March 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR AND ONLY INDICATED THAT THE PART MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852159March 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE'S AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852025March 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED AN INTERIM NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER ONLY INDICATED THAT THE PARTS MAY BECOME AVAILABLE BY MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS AND THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825145February 9, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT HEARD AN ABNORMAL NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SHOCK ABSORBERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,253....UPDATED 04/26/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790137November 13, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRICAL ISSUES ON THESE VEHICLES BUT NOTHING WAS PROVEN. WE ARE WAITING ON THE RESULTS FROM THE ELECTRICAL ENGINEERS THAT THE INSURANCE PEOPLE HAVE HIRED TO TRY TO DETERMINE IF THERE IS A PROBLEM WITH IT'S MANUFACTURING OR SOMETHING ELSE THEY ARE ASKING IF ANY THING WAS LEAKING FROM THE VEHICLE AND AS FAR AS WE KNOW IT WASN'T LEAKING SINCE WE KEPT DRIVING IT UNTIL WE TOOK IT TO THE BODY SHOP. MY PROBLEM IS I DON'T WANT TO PARK THE OTHER RDX IN MY GARAGE NOT KNOWING IF THE VEHICLE HAS A MANUFACTURING ELECTRICAL PROBLEM. THE MECHANIC TOLD ME TO DISCONNECT MY BATTERY CABLE IF I WAS WORRIED. I DON'T FINE THAT AS A SOLUTION TO THE PROBLEM. THE OTHER PROBLEM WE HAVE IS THE CAR WAS BEING DRIVEN AND THEY PULL IT INTO THEIR SHOP WHERE THEY HAVE WORKED ON HONDA'S AND ACURA'S FOR A LOT OF YEARS AND THIS MODEL CATCHES ON FIRE. SOMETHING ISN'T RIGHT. MY WIFE TOOK SOME PICTURES ON HER PHONE OF HER RDX.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10717711May 21, 2015
UNKNOWN OR OTHER
SECURITY SYSTEM ENGAGES ITSELF WHEN YOUR IN THE CAR WITH ALL SYSTEMS SHUT DOWN. ALSO ENGAGES ITSELF WHEN THE CAR IS ON AND IN GEAR. ALARM GOES OFF AND SECURITY LIGHT GOES ON AND CANT BE STOPPED BY KEY FOB OR TURNING THE CAR OFF. THEN TURNED THE CAR OFF AND THEN IT WOULD NOT START ALARM STILL SOUNDING THEN IT STARTED WHILE ALARM ON AND ALARM LIGHT ON AND DROVE A DISTANCE WITH ALARM SOUNDING THEN STOPED AND TURNED CAR OFG AND ALARM WENT OFF AND DID NOT RESTART ITSELF AGAIN. MY CONCERNS HAVE BEEN BROUGHT TO THE RALLYE ACURA DESLER IN ROSLYN NY WHERE CAR PURCHASED SINCE MARCH BUT NO RESPONSE. I AM CONCERNED THAT ALARM ENGAGES ITSELF WHEN I AM DRIVING AND MAY TURN THE CAR OFF. MUST BE A SHORT OR DEFECT IN THE SYSTEM. ALSO THE ALARM IS ABLE TO BE TURNED ON WHEN ALL WINDOWS ARE WIDE OPEN. THESE ARE NOT ONLY SAFTEY CONCERNS BUT SECURITY ISSUES AS WELL. THE CAR ALARM IN PROGRESS CAN BE DRIVEN OFF AND SEEMINGLY HALTED WHEN STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661043November 26, 2014
SERVICE BRAKES
THE FRONT BRAKES ON MY 2014 ACURA RDX WORE OUT AFTER ONLY 15,000 MILES. THIS IS TWO TO THREE TIMES FASTER THAN ANY PREVIOUS VEHICLE. THEY WORE OUT SO QUICKLY THAT THE BRAKES WORE ALL THE WAY DOWN TO THE ROTOR CAUSING METAL TO RUB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620953August 8, 2014
ELECTRICAL SYSTEM
MY WIFE AND I PURCHASED A NEW 2014 ACURA RDX WITH NAVIGATION IN EARLY MARCH 2014. IN CONSIDER THE NAVIGATION SYSTEM AND THE BLUETOOTH INTERFACE 'UNSAFE AT ANY SPEED'. ACURA IN ITS INFINITE WISDOM DECIDED NOT TO OFFER A TOUCH SCREEN INTERFACE AND TO DISABLE MANUAL CONTROLS WHILE THE VEHICLE IS IN MOTION. 1 - THIS PREVENTS A PASSENGER FROM ENTERING TRIP DESTINATION. 2 - DETAILS OF A LOCATION MUST BE ENTERED ONE CHARACTER AT A TIME. 3 - THIS CAN ONLY BE DONE BY VOICE COMMAND FROM THE DRIVER'S STEERING WHEEL CONTROLS. 4 - AFTER PRESSING THE TALK BUTTON TWICE AND SPEAKING A LETTER, THE SYSTEMS RESPONDS WITH THREE NUMBERED CHOICES THAT MUST BE SELECTED BY PRESSING THE TALK BUTTON TWICE AND SPEAKING THE NUMBER NEXT TO THE CORRECT LETTER. THIS MUST BE REPEATED FOR EVERY LETTER IN THE PLACE NAME, STREET NAME, STREET NUMBER AND CITY. IT IS SO DISTRACTING TO BE INFINITELY MORE DANGEROUS THAN A TOUCH INTERFACE. TO MAKE MATTERS WORSE, THE PRE-LOADED MAP IS INACCURATE. FOR INSTANCE, CALIFORNIA STATE HIGHWAY 1 IS NOT CATEGORIZED AS A MAJOR ROAD. SO DIRECTIONS FROM NORTHERN CALIFORNIA TO BIG SURE FOR EXAMPLE WILL BE 2.5 HOURS LONGER THAN THEY SHOULD BE BECAUSE THE SYSTEM WANTS TO TAKE THE DRIVER DOWN TO SAN LUIS OBISPO AND THEN BACK NORTH UP THE COAST ON US 101. NEITHER THE SALES DEPARTMENT, THE SERVICE DEPARTMENT, THE MAPPING COMPANY OR ACURA CLIENT RELATIONS SEEM TO BE REAL CONCERNED. THIS WAS A TOTAL WASTE OF APPROXIMATELY $3,000. WE MUST RELY ON A GARMIN IN THE CAR TO GET ACCURATE AND SAFE USAGE FOR NAVIGATION. WE HAVE A CASE NUMBER WITH ACURA CLIENT RELATIONS AND WE WILL PURSUE THIS UNTIL WE RECEIVE A FIX OR RECOMPENSE. I WORK IN THE TECH INDUSTRY IN USER TECHNICAL SUPPORT, SO THIS IS NOT A USER ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619617August 6, 2014
SERVICE BRAKES, HYDRAULIC
ACCORDING TO DEALER AND ACURA FACTORY REPRESENTATIVE, RDX HAS FLOATING BRAKE PADS INSIDE CALIPER CLIPS. THE BRAKE PADS MAKE A VERY LOUD METAL ON METAL SOUND AGAINST CALIPER CLIPS OVER BUMPS, POT HOLES AND LANE DIVIDERS. ACURA CLAIMS THIS IS A CHARACTERISTIC OF THE CAR. PHYSICS TELLS ME THAT METAL ON METAL WILL EVENTUALLY WEAR CAUSING BRAKE PAD FAILURE. DEALER IS CONCERNED AND FEELS EXPLANATION FROM ACURA IS UNSATISFACTORY. ACURA REPRESENTATIVE WILL WRITE A REPORT TO MANUFACTURER. ALL 2014 RDX MODELS HAVE SAME PROBLEM. DEALER CAN NOT SAY THAT THERE IS NOT A SAFETY PROBLEM. DEALER SAYS, "I DON'T THINK THERE IS A SAFETY PROBLEM". THERE NEEDS TO BE AN IMMEDIATE INVESTIGATION INTO THIS ISSUE, BECAUSE IT AFFECTS HUNDREDS OF RDX OWNERS. THE MANUFACTURER TO THIS POINT HAS HAD A VERY CAVALIER ATTITUDE THAT THE METAL ON METAL SITUATION JUST COMES WITH THE CAR. THE DEALER CONFIRMS,"THE NOISE ISSUE IS SUBSTANTIAL". THE DEALER HAS BENT OVER BACKWARDS TO ISOLATE THE ISSUE, BUT HAS NOT RECEIVED ANY BACK-UP OR HELP FROM THE ACURA. DEALER HAS USED RUBBERIZED PAINT AND NEW BRAKE PADS TO QUIET NOISE, BUT HAS TOLD ME THAT IT IS NOT A FIX. IT IS DONE FOR DIAGNOSES PURPOSES. AT THIS TIME THERE IS AN OPPORTUNITY BY THE FEDERAL GOVERNMENT TO PREVENT INJURY OR DEATH BEFORE IT HAPPENS DOWN THE ROAD AS THE CAR AGES AND METAL WEARS. I STRONGLY FEEL THAT FEDERAL GOVERNMENT SHOULD INTERVENE IMMEDIATELY TO CHECK THIS SITUATION OUT FOR ALL 2014 RDX OWNERS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586603May 5, 2014
STEERING
THE POWER STEERING JAMMED UP ABOUT 11 TIMES DURING A 1 MILE STRETCH OF ROAD - THE DRIVING CONDITIONS WERE PERFECTLY NORMAL - TRAFFIC AND I HAD TO RESTART THE VEHICLE 11 TIMES! THEN ON THE HIGHWAY IT AGAIN JAMMED UP AND I ALMOST GOT HIT BY A TRUCK SINCE I WAS TAKING AN EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575365March 28, 2014
SUSPENSION
AT SLOW SPEEDS (< 30 MPH), WHEN THE VEHICLE HITS A UNEVEN ROAD SURFACE, A LOAD DRONE/CLUNK NOISE OCCURS FROM THE READ OF THE VEHICLE. THE VEHICLE WAS SERVICED AT THE DEALER AND HAD THE REAR STRUTS REPLACED. PROBLEM WAS RECTIFIED BUT NOW THE ISSUE IS SLOWLY RETURNING. THIS ISSUE IS BEING SHARED BY MANY AS DISCUSSED ON THE ACURA RDX FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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