Acura RDX Complaints (2014)

244 consumer complaints on file.

#11181146February 19, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING AT UNKNOWN SPEEDS ON UNEVEN PAVEMENT, THERE WAS AN ABNORMAL CLUCKING NOISE EMERGING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACURA OF LIMERICK (77 AUTOPARK BLVD, LIMERICK, PA 19468, (610) 495-5888) WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09313264. THE MANUFACTURER STATED THAT THEY WOULD SPLIT THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174753February 6, 2019
SUSPENSION
ACURA HAS A REAR SUSPENSION ISSUE WITH MANY OF THEIR SUV'S BUT IS TRYING TO AVOID ISSUING A RECALL BECAUSE THEY'RE TOO CHEAP TO DO THE RIGHT THING. THE REAR SHOCKS HAVE A DEFECT WHICH RESULTS IN A CLUNKING NOISE IN THE REAR OF THE CAR. ACURA HAS ACKNOWLEDGED THE PROBLEM BUT WON'T GET OFF THEIR REAR ENDS AND FIX THE ISSUE. MY CAR HAS BEEN SITTING AT ACURA IN DENVER COLORADO FOR OVER THREE MONTHS AND THEIR HANDS ARE TIED BECAUSE ACURA DOESN'T SEEM MOTIVATED TO FIX THE PROBLEM PROMPTLY. THERE ARE THOUSANDS OF THESE CARS WAITING FOR REPLACEMENTS ALL OVER THE USA AND OTHERS ACURA OWNERS THAT DON'T EVEN KNOW THIS SITUATION IS GOING ON BECAUSE THEY ARE BEING MISLED AND ACURA IS INTENTIONALLY TRYING TO KEEP THIS UNDER WRAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154086November 26, 2018
POWER TRAIN
WHEN COLD THE TRANSMISSION APPEARS TO SLIP AND THEN HARD SHIFT FROM 1ST TO 2ND GEAR. CITY STREETS AND STARTING FROM A FULL STOP. THIS HAS HAPPENED FROM PURCHASE DATE IN DECEMBER 2014. THIS PROBLEM OCCURRED AGAIN TODAY 11/26/2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129481September 14, 2018
SEAT BELTS
WHILE PARKED WITH THE ENGINE OFF AT THE GAS STATION MY CHILD ATTEMPTED TO EXIT THE VEHICLE. UPON RELEASING THE DRIVER SIDE BACK SEAT, THE SEAT BELT HAD MY CHILD ENTANGLED TRYING TO GET OUT OF THE CAR. THE SEAT BELT WAS UNBUCKLED/UNLATCHED YET IT SOMEHOW ENTRAPPED MY CHILD . I WAS UNABLE TO LOOSEN THE SEAT BELT AND IT CONTINUED TO RETRACT AND TIGHTEN ON MY CHILD. MY CHILD WAS ALSO UNABLE TO LOOSEN THE SEAT BELT WHICH WAS WRAPPED AROUND BACK AND STOMACH CAUSING PAIN AND DISCOMFORT. MY CHILD WAS UNABLE TO SIT OR STAND UPRIGHT AS I ATTEMPTED TO PULL THE SEAT BELT OVERHEAD OR BELOW STOMACH; CHILD WAS FORCED TO REMAIN IN A SQUAT-LIKE POSITION.I CONTINUED TO PULL AT THE TOP RE-TRACTOR IN THE HOPES OF IT "GIVING" AND LOOSENING BUT THE DEVICE FAILED TO "OVERRIDE." I IMMEDIATELY WENT TO THE LOCAL FIRE DEPARTMENT WHERE THEY TRIED, UNSUCCESSFULLY, TO LOOSE THE HARNESS THAT WAS CREATED BY THE SEAT BELT, NOR WERE THEY ABLE TO REMOVE THE CHILD. THE FINAL DECISION WAS MADE, BY THE CHIEF, TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. I BELIEVE THAT THERE IS A DEVICE MALFUNCTION THAT IS A GRAVE SAFETY RISK OF STRANGULATION IF NOT PROPERLY REVIEWED AND REPLACED. I WAS EXPECTING THE BELT TO LOOSEN AFTER TUGGING AT IT AND THE FACT THAT TRAINED FIREFIGHTERS/PARAMEDICS COULDN'T PULL IT OUT IS QUITE ALARMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110100July 8, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE MOVING, DRIVER SIDE SUN VISOR WAS MOVED TO SIDE WINDOW. THE SUN VISOR BROKE OUT OF IT'S OUT OF SOCKET; BLOCKED DRIVER VISION AND WAS DANGLING ON THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080339March 20, 2018
SUSPENSION
BOTH FRONT WHEEL BEARINGS FAILED CATASTROPHICALLY AT 61,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071846February 8, 2018
ELECTRICAL SYSTEM
BATTERY KEEPS DRAINING REQUIRING A JUMPSTART. EVERYTHING IS POWERED OFF WHEN CAR IS PARKED. WHILE DRIVING AND PARKED I CAN FEEL THE CAR JUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060914January 6, 2018
EXTERIOR LIGHTING
HEADLIGHT FLICKERING - WAS TOLD IT WAS BULB BUT HAVE FOUND COMPLAINTS ON THE BALLAST AND OTHER ACURA MODELS WITH PROBLEMS WITH HEADLIGHTS. ACURA IS MAKING OVER $300-500 PLUS PER SERVICE CALL AND CLAIMS THIS IS A NON EXTENDED WARRANTY PROBLEM. LIGHT FLICKERS WHILE PARKED, IN MOTION AT RANDOM TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041852October 31, 2017
UNKNOWN OR OTHER
I WAS ON MY WAY TO WORK. I WAS COMING DOWN THE HIGHWAY WHEN SUDDENLY WE HEARD WHAT SOUNDED LIKE A ROCK OR AN OTHER OBJECT HIT THE TOP OF MY VEHICLE BUT, WE DIDN'T SEE THE ROCK OR OBJECT. IT WAS A HARD HIT PER THE SOUND. MY SON WAS IN THE VEHICLE WITH ME. HE PULLED BACK THE SUNROOF COVER AND WE SAW THAT THE SUNROOF WAS SHATTERED. AS I DROPPED MY SON OFF AT WORK, WE WERE ABLE TO FURTHER EXAMINE THE DAMAGE. THE SHATTERED PIECES OF GLASS WAS BLOWING OFF THE ROOF AS I CONTINUED TO DRIVE THE VEHICLE MAKING IT A SAFETY CONCERN. THEREFORE, I HAD TO GET THE SUNROOF REPAIRED IMMEDIATELY. I CONTACTED THE ACURA DEALERSHIP FIRST FOR THE REPAIR AND THEY INFORMED ME THAT THEY DIDN'T REPAIR SUNROOFS. AFTER SHOPPING AROUND FOR AN AFFORDABLE PRICE, I TOOK IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED IT. I FOUND MYSELF WITH AN UNEXPECTED OUT-OF- POCKET EXPENSIVE REPAIR COST OF A LITTLE LESS THAN $500. I WAS LATER INFORMED OF AN CURRENT INVESTIGATION ON EXPLODING SUNROOFS. I'M WONDERING IF THAT'S WHAT I EXPERIENCED WITH VEHICLE'S SUNROOF. I DO HAVE PHOTOS BUT NOT ABLE TO UPLOAD AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003896July 9, 2017
UNKNOWN OR OTHER
ON FRIDAY, JULY 7, THE SUNROOF ON MY 2014 ACURA RDX EXPLODED WHILE DRIVING ON A HIGHWAY. I HEARD A SOUND LIKE A BOMB GOING OFF, THEN I SAW GLASS FLY BEHIND MY CAR. FORTUNATELY THERE WERE NO CARS BEHIND ME AT THAT TIME AND THE LINER INSIDE MY CAR WAS CLOSED OR GLASS WOULD HAVE FLOWN INTO THE CAR AND MOST LIKELY HURT MYSELF AND MY CLIENT. I CALLED ACURA DEALER, AND THEY SAID THEY NEVER HEARD OF SUCH A THING. AFTER SEARCHING ON THE INTERNET, I FOUND THAT THIS IS A CHRONIC PROBLEM AND HUNDAI AND AUDI HAVE ISSUED VOLUNTARY RECALLS OF SUN ROOF GLASS AND THAT MANY OTHER CAR MANUFACTURERS HAVE HAD THIS PROBLEM. HERE IS A LINK TO A TV NEWS STORY ON THE ACURA RDX : HTTP://WWW.NBCNEWYORK.COM/NEWS/LOCAL/SHATTERED-GLASS-SUNROOF--293692881.HTML. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND THERE ARE CLASS ACTION SUITS UNDERWAY. I AM IN THE PROCESS OF ASKING ACURA TO PAY FOR THE REPAIR WHICH WILL BE ABOUT $1,200 ($367 FOR THE GLASS AND THE REST LABOR CHARGES). WITH ALL OF THE SUN ROOFS OUT THERE, THIS IS A SAFETY ISSUE FOR PEOPLE IN THE CAR AND OUTSIDE OF THE CAR WHEN THERE IS FLYING GLASS. ACCORDING TO REPORTS, THINNING OF THE SUN ROOF GLASS AFTER 2010 COULD BE PARTLY RESPONSIBLE AS CAR MANUFACTURERS ATTEMPTED TO LIGHT WEIGHT FOR BETTER GAS MILEAGE. ALSO, THE GLASS USED IS NOT THE SAME AS WINDSHIELD GLASS. . I AM HOPING THIS REPORT WILL MAKE OTHERS AWARE OF THIS SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985539May 13, 2017
SERVICE BRAKES, SUSPENSION
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939679January 4, 2017
UNKNOWN OR OTHER
EXTERIOR MIRRORS PRESENT AN EXTREME SAFETY HAZARD SINCE THEY ARE NOT PROPERLY PLACED OR ADJUSTED TO ALLOW A PROPER BLIND-SPOT PICKUP OF VEHICLES. THEY CAN NOT BE ADJUSTED TO A POSITION ANGLED ENOUGH TO SHOW THE BLIND SPOT AREA. EXTREMELY DANGEROUS FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934951December 13, 2016
AIR BAGS
TAKATA RECALL ACURA RDX 2014 WAS NOTIFIED OF DEFECTIVE PART AND RECALL ISSUE BY ACURA DEALER SHIP, THEY STATED IT WOULD BE SIX TO EIGHT WEEKS TILL PARTS WERE AVAILABLE AND THOSE THAT CONTINUE TO DRIVE THEIR CAR INSTEAD OF A RENTAL OR PARKING IT DUE TO RISK WOULD BE FIRST TO GET PARTS. ELECTED TO KEEP DRIVING AT THE TIME. NOW IT HAS BEEN EIGHT MONTHS LATER DEC 2016 I HAVE NOT BEEN CONTACTED FURTHER. WHEN CONTACTING DEALER I ONLY GET ANOTHER OFFER FOR A RENTAL CAR. I STILL HAVE TO PAY FULL PRICE ON MY LEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916234October 15, 2016
AIR BAGS
"TAKATA RECALL". THIS IS IN REFERENCE TO ACURA RDX 2014 THAT I OWN. ACURA ISSUED A RECALL BACK IN MARCH 2016 BUT THEY HAVE SHOWED LITTLE TO NO WILLINGNESS TO SERVICE THE RECALL. EVEN AFTER 8 MONTHS FROM THE NOTICE THEY HAVEN'T SERVICED THE PART. LEAVING ME AND MY FAMILY AT RISK. THIS IS A CALLOUS BEHAVIOR ON THE PART OF THE COMPANY. HONDA IS SHOWING NO RESPECT OR CONCERN FOR PEOPLE WHO ARE DRIVING THE VEHICLE AND PUTTING LIFE OF FAMILIES AT RISK. I WOULD SUGGEST STERN ACTION AGAINST THE FIRM AND THEY SHOULD BE FORCED TO COMPENSATE US FOR OUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902920September 27, 2016
AIR BAGS
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909710September 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 11/03/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905393September 15, 2016
AIR BAGS
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-061. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906411September 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/16*LJ THE CONSUMER STATED THE NEW DRIVER'S SIDE AIR BAG WAS INSTALLED ON SEPTEMBER 25, 2016. UPDATED 11/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904738September 8, 2016
AIR BAGS
TAKATA RECALL. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL (AIRBAG INFLATOR RECALLS). IT WAS PROMISED TO FIX IN SUMMER 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903746September 6, 2016
AIR BAGS
I'M REACHING OUT REGARDING A TAKATA AIR BAG RECALL WHICH HAS BEEN IN EFFECT FOR SOME TIME. I REACHED OUT TO MY DEALER'S SERVICE DEPARTMENT NUMEROUS TIMES TO HAVE THE AIRBAGS REPLACED (OVER THE LAST SEVERAL MONTHS). I WAS TOLD THE FIRST TIME A COUPLE OF WEEKS THEN I CALLED IN TWO WEEKS AND THEY CLAIMED NOT UNTIL THE END OF THE SUMMER AND NOW I HAVEN'T HEARD ANYTHING. I AM CONCERNED AS I HAVE TO USE MY VEHICLE FOR WORK DAILY AND I HAVEN'T HAD ANY RESOLUTION. IS THERE SOMEPLACE ELSE I CAN GET MY RECALL TAKEN CARE OF? MY CURRENT ACURA DEALER IS CLINTON ACURA IN NJ. I AM CONCERNED FOR MY SAFETY. I'VE BEEN REACHING OUT SINCE JULY, 2016 (BY THE WAY) - THEY HAVEN'T HAD THE PARTS..IT'S RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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