Volkswagen Passat Complaints (1999)

664 consumer complaints on file.

#847495September 10, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, TIRES
WHILE DRIVING REAR PASSENGER TIRE BLEW OUT. PIECES FROM THE TIRE HIT THE FUEL TANK AND CAUSED A MAJOR FUEL LEAK WHICH MAY HAVE RESULTED IN A FIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710846September 2, 1999
VISIBILITY:WINDSHIELD
FRONT WINDSHIELD CRACKED WHILE VEHICLE WAS PARKED IN DIRECT SUNLIGHT ON AN EXTREMELY HOT DAY. VEHICLE DESIGN USES A FRAMELESS GLASS WINDSHIELD WHICH I BELIEVE DOES NOT ADEQUATELY SUPPORT GLASS, THEREBY RESULTING IN WINDSHIELD STRESS CRACKS WHICH OBSCURE OUTWARD VISIBILITY AND PRESENT SERIOUS SAFETY ISSUE. REQUEST NHTSA INVESTIGATE VOLKSWAGEN'S USE OF FRAMELESS WINDSHIELD GLASS AND DETERMINE IF THERE IS AN UNUSUALLY HIGH INCIDENCE OF WINDSHIELD FAILURE IN VOLKSWAGEN (AND COMPANION AUDI) VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548238August 30, 1999
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH SYSTEM UTILIZES A HYDRAULIC SYSTEM OF PRESSURE WHICH IS SHARED WITH THE BRAKE SYSTEM RESERVOIR, VEHICLE WAS BUILT WITH A LEAKING SLAVE CYLINDER AND FAULTY PRESSURE LINE RESULTING IN LOSS OF CLUTCH OPERATION AND BRAKE FLUID LOSS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710033August 16, 1999
SUSPENSION:FRONT
WHILE ATTEMPTING TO MAKE A 180-DEGREE TURN, COMING FROM A PARKED POSITION ON THE STREET, THE FRONT LEFT WHEEL DISCONNECTED FROM THE CAR AND HUNG AT A 90-DEGREE ANGLE. THIS CAR IS DANGERSOU WHEN SUPER-EXTENDING THE SUSPENSION SYSTEM BECAUSE A HOLLOW KNUCKLE IS USED IN THE SUSPENSION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709560August 3, 1999
VEHICLE SPEED CONTROL
ACCELERATING, COULD NOT STOP AUTO WITH BRAKES. SHIFTED AUTO TRANSMISSION TO NEUTRAL, ENGINE REVVED, PRESSED ACCELERATOR, ENGINE WENT TO IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843603July 28, 1999
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A 60 MPH FRONTAL COLLISION IN WHICH DRIVER'S SIDE/ PASSENGER'S OR SIDE AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#708775July 18, 1999
TIRES
TIRE BLEW OUT WHILE TRAVELING ON FREEWAY. NO ROAD HAZARDS OBSERVED. WHEN TIRE BLEW OUT IT CUT INTO THE WHEEL WELL LINING AND THEN CUT INTO THE SIDE WALL OF THE FUEL TANK,RUPTURING THE TANK AND CAUSING A FUEL SPILL ONTO THE HOT TIRE AND WHEEL. *AK( DOT NUMBER: M3TA TIRE SIZE: 195/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841884July 8, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 60 MPH, AND AIRBAGS DID NOT DEPLOY, CAUSING MINOR INJURIES. DEALER AND MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#707976June 28, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707876June 24, 1999
VISIBILITY:WINDSHIELD
WINDSHIELD IS OPTICALLY DISTORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840263June 17, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, AIR BAGS:FRONTAL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PASSENGER SIDE AIR BAG COVER IS NOT FITTED CORRECTLY. THE DEALER ATTEMPED TO INSTALL A NEW COVER. ALSO THERE WAS ANTI-FREEZE LEAKAGE ALL OVER THE ENGINE TWO MONTHS AFTER PURCHASE OF VEHICLE. ANTI FREEZE HAD HARDENED. DEALER SAID THAT THE RUBBER HOSE HAD FAILED UNDER NORMAL DRIVING CODITIONS. DEALERSHIP REPLACED THE HOSE ON 6-16-99.*AK CONSUMER STATED THE AIRBAG WAS REPLACED BY DEALER ON JUNE 16, 1999 HOWEVER THE AIRBAG WAS AGAIN NOT FITTED CORRECTLY AND POPPED UP AND THEREFORE IT WAS NOT SECURE, ALSO THE RADIO DOES NOT WORK PROPERLY ON THE AM BAND, THERE IS INTERFERENCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839806June 15, 1999
ELECTRICAL SYSTEM:WIRING
EITHER A DROP OR TWO OR FUMES FROM A CONTAINER OF CONTAINERIZED CHOLORINE CAUSED AN ELECTRICAL FIRE IN THE TRUNK DUE TO MAKING CONTACT WITH AN ELECTRICAL OUTLET. THE FIRE WAS PUT OUT BY THE FIRE DEPARTMENT. VEHICLE IS BEING REPAIRED BY DEALERSHIP. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#839836June 15, 1999
PARKING BRAKE:CONVENTIONAL
WHEN THE EMERGENCY PARKING BRAKE WAS RELEASED VEHICLE ACCELERATED FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707561June 15, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE DRIVERS SIDE SEAT HAS EXCESSIVE MOVEMENT IN THE FORE-AFT DIRECTION AND IN THE VERTICAL. IT IS MOST NOTICEABLE WHEN BRAKING. IT FEELS VERY UNSECURE. I HAVE TAKEN IT TO THE DEALER. THEY CLAIM THIS LEVEL OF PLAY IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706687May 20, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
51 HOURS AFTER PURCHASING MY NEW VW PASSAT GLS V6, THE BRAKE BOOSTER FAILED, CAUSING VIOLENT SHAKING OF THE CAR, STIFFENING OF THE BRAKE PEDAL IMPAIRING MY BRAKING ABILITY AND THICK HEAVY SMOKE FROM UNDER THE HOOD. I WAS INFORMED THE NEXT DAY BY THE DEALE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706210May 3, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
ANY TIME THE HEATER IS USED THERE IS A BURNT CARAMEL ODOR. I SUSPECT THIS IS A COOLANT /HEATER CORE LEAK CAUSING THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705950April 24, 1999
STEERING:RACK AND PINION
THE RACK AND PINION CAP FELL OUT/WAS MISSING, LEAVING NO FLUID IN POWER STEERING ASSEMBLY. THERE WAS A SMALL POP AND SMOKE FROM UNDER THE CAR. MY WIFE HAD A HARD TIME STEERING THE CAR AND MANEUVERING IT OFF THE ROAD. HAD THERE BEEN TRAFFIC SHE MAY WELL HAVE BEEN INVOLVED IN AN ACCIDENT AS SHE SLOWED AND TRIED TO MUSCLE THE CAR OFF THE ROAD. STEERING WAS VERY TIGHT, SO TIGHT SHE COULD BARELY TURN THE WHEEL. CAR HAD JUST BEEN PICKED UP FROM THE DEALER AND HAD ONLY 250 MILES ON IT. CAR IS CURRENTLY AT FIORE VOLKSWAGEN IN HOLLIDAYSBURG, PA BEING REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545069April 19, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, INTERIOR LIGHTING, VISIBILITY:SUN/MOON ROOF ASSEMBLY
ENGINE EXPERIENCES HESITATION, REPAIR ATTEMPT FAILED, CONTINUES TO HESITATE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702886February 2, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE UNDER FULL THROTTLE, ACCELERATOR PEDAL DID NOT "SPRING" BACK AFTER RELEASING PRESSURE AND VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE UNTIL I REACHED DOWN AND PULLED ACCELERATOR PEDAL BACK. FIRST TIME HAPPENED WHEN ACCELERATING FROM STOP LIGHT; SECOND TIME, WHEN MERGING ONTO FREEWAY. BOTH TIMES I WAS ABLE TO FREE PEDAL AND RESUME NORMAL DRIVING. BOTH TIMES I APPLIED THE BRAKES, AND THIS DID NOT HELP MATTERS, AS VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE. CARPET WAS NOT THE CULPRIT AS IT WAS FIRMLY SECURED, USING FACTORY INSTALLED "SNAPS." DEALER HAD CAR ALL DAY MONDAY AND WAS IN CONTACT WITH VW OF AMERICA. UNABLE TO FIND ANYTHING WRONG; EVERYTHING "NORMAL." VW CLAIMED TO NEVER HAVE HEARD OF THIS PROBLEM BEFORE. STILL AWAITING ADDITIONAL ACTION FROM VW. I AM GRAVELY CONCERNED AS DEALER TOLD ME TO DRIVE UNTIL PROBLEM HAPPENS AGAIN. THIS IS NOT AN OPTION!! IF MY WIFE WAS DRIVING SHE WOULD NOT BE ABLE TO REACH DOWN AND RELEASE PEDAL AS I DID. ONLY OPTION WOULD BE TO TURN OFF IGITION AND THEN SHE WOULD LOSE POWER STEERING AND BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700626November 15, 1998
POWER TRAIN:CLUTCH ASSEMBLY, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CLUTCH - THE CLUTCH REMAINED DEPRESSED TO FLOORBOARD EVEN THOUGH THE GEAR REMAINED ENGAGED! THE CAR LURCHED FORWARD INTO INTERSECTION! ELECTRICAL FIRE - THE CAR'S ELECTRICAL SYSTEM UNDER THE HOOD CAUGHT FIRE BURNING THE CAR TO THE GROUND.. THIS CAR IS BRAND NEW AND EXPERIENCED THESE PROBLEMS WITHIN 1 WEEK OF DELIVERY TO CUSTOMER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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