Volkswagen Passat Complaints (2003)

637 consumer complaints on file.

#10139554October 13, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PROBLEM WITH 2003 PASSAT GLX FUEL PUMPS. THERE ARE AN ENORMOUS AMOUNT OF FUEL PUMPS THAT FAIL ON THE PASSAT MODEL. VW HAS HAD A RECALL FOR THE FUEL PUMP, BUT ONLY ON THE GOLF, NEW BETTLE AND JETTA, NOT THE PASSATS. VW HAS AN ADMITTED PROBLEM, BUT IS NOT WILLING TO COVER ALL MODELS AFFECTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139622October 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
DT: 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE VEHICLE WAS SLIPPING OUT OF PARK AND IT WOULD A NOT GO INTO PARK. THE SHIFTER BROKE OFF WHILE THE CONTACT WAS TRYING TO PUT THE VEHICLE IN PARK. THIS STARTED ON OCTOBER 4, 2005. THE DEALERSHIP WAS WILLING TO FIX IT, BUT, A VOLKSWAGEN REPRESENTATIVE AT THE DEALERSHIP SAID IT WOULD NOT BE COVERED UNDER WARRANTY. THE CONTACT THEN CALLED VOLKSWAGEN, AND THEY WERE GOING GOING TO CONDUCT AN INVESTIGATION INTO THE MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138929October 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
DT: 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE VEHICLE STALLED AT HIGHWAY SPEEDS. THERE WAS NO WARNING LIGHTS THAT CAME ON BEFORE THIS OCCURRED. THE VEHICLE WAS PULLED OVER, AND IT STARTED UP IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY HAD IT FOR 77 DAYS. THE VEHICLE WAS RETURNED TO THE CONTACT TWICE. THE DEALERSHIP REPLACED A COIL PACK, SPARK PLUGS, AND FOUR BRAKE LIGHT BULBS. THE DEALERSHIP TOLD THE CONTACT THE VEHICLE WAS READY, HE PICKED IT UP AND DROVE 3 MILES AND THE VEHICLE STALLED. HE IMMEDIATELY TOOK THE VEHICLE BACK TO THE DEALERSHIP. THEY CONTACTED TECHNICAL SUPPORT, WHO TOLD THE DEALERSHIP TO CHECK FOR THE ELECTRICAL GROUNDS. THE DEALERSHIP THEN TOOK THE VEHICLE ON A TEST DRIVE AND IT STALLED AGAIN. THE FACTORY SERVICE ENGINEERS SAID TO PUT EVERY ELECTRICAL WIRE ON THE CAR THROUGH AN OHM TEST. ALL OF THE WIRES CHECKED OUT, AND NO OUT OF TOLERANCE RATINGS WERE FOUND. THEY TOLD THE DEALERSHIP TO CHECK THE IGNITION KEY ADAPTATION, AND THE SECURITY SYSTEM FOR PROPER FUNCTION. NO PROBLEMS WERE FOUND. THEY FOUND NOTHING DEFINITIVE AT THAT POINT. THE TECHNICIAN TOLD THE DEALERSHIP TO REPLACE THE ENGINE WIRE HARNESS THAT WAS REPLACED AUGUST 8, 2005. THE VEHICLE WAS THEN PICKED UP ON AUGUST 10, 2005. THE CONTACT WENT ON VACATION, AND 175 MILES LATER THE VEHICLE STALLED AGAIN ON THE INTERSTATE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP; THEY FOUND 20 FAULT CODES IN THE ENGINE COMPUTER. THEY REPLACED THE VACUUM PUMP ON AUGUST 25, 2005. THEY ROAD TESTED IT AND IT STALLED. THE CONTACT WAS TRYING TO GET VOLKSWAGEN TO TAKE THE VEHICLE BACK. THE VEHICLE IS STILL AT THE DEALERSHIP, AND THEY ARE STILL WORKING ON IT. THE DEALERSHIP IS NOW GOING TO REPLACE CYLINDER HEADS. *AK IT WAS FINALLY DETERMINED THAT THE FUEL PUMP RELAY WAS THE PROBLEM AND THE REASON WHY THE DEALER COULD NOT DETERMINE THE PROBLEM THE FIRST SEVEN TIMES WAS BECAUSE THEY WERE RELYING ON THE COMPUTER TO DISPLAY CODES. UPDATED 01/11/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138134September 29, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOUGHT NEW A VW PASSAT, GLX,V6 IN MAY 2003. IT HAS 18500 MILES ON IT. I HAVE HAD THREE SETS OF REAR ROTORS REPLACED BECAUSE THEY HAVE WARPED. THE LAST SET WERE REPLACED IN MARCH 2005, AND I AM EXPERIENCING THE SAME PROBLEM TODAY, AND HAVE AN APPOINTMENT AT THE DEALER TO HAVE THEM REPLACED AGAIN. THE ROTORS WARP BADLEY, THE CAR, ESPECIALLY AT HIGHWAY SPEEDS SHUDDERS WHEN THE BRAKES ARE APPLIED AND DOES NOT STOP ADEQUATELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133168September 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONSUMER STATED THAT ON THE 2003 VOLKSWAGEN PASSAT THE ENGINE LIGHT CAME ON. THE CONSUMER TOOK THE CAR TO THE DEALER, AND DEALER WANTED THE RECEIPTS FROM THE OIL CHANGES. THE DEALER SAID THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER SAID THAT WAS THE CONSUMERS PROBLEM, AND IT WAS THE CONSUMER THAT COULD NOT PRODUCE THE RECEIPTS, THE CONSUMER HAD TO PAY FOR IT. THE OWNER DID NOT FIXED THE PROBLEM. THE DEALER SAID THAT THE WARRANTY WOULD BE VOID IF THEY DID NOT HAVE THE RECEIPTS SHOWING THAT THE OIL WAS CHANGED EVERY 5,000 MILES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137477September 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VIBRATION FROM STEERING WHEEL WHEN BRAKING AND UNEVEN STOPPING. DEALER FOUND WARPED FRONT ROTORS. I FOUND THIS PROBLEM RATHER UNUSUAL AS WE DRIVE THE CAR TO AND FROM THE STATION DAILY AND WE ONLY HAVE 29,000 MILES. DEALER HAD TO REPLACE PADS AND BOTH FRONT BRAKE ROTORS. VW REFUSED TO COVER UNDER WARRANTY. I FEEL THE CAR IS NOT SAFE DUE TO THESE CONSTANT BRAKE PROBLEMS. I HAVE HAD OTHER BRAKE PROBLEMS WITH THIS CAR, THE DEALER HAS REPLACE THE REAR BRAKE PADS AND THEN REAR PADS AND ROTORS UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137107September 20, 2005
AIR BAGS:FRONTAL
I WAS INVOLVED IN A AUTOMOBILE CRASH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME. I WAS THE ONLY PERSON IN MY CAR AT THE TIME OF THE CRASH. I WAS TRAVELING THE POSTED SPEED LIMIT AND THE OTHER DRIVER RECEIVED A CITATION AND WAS AT FAULT. I WAS DRIVING A 2003 VW PASSAT. THE CAR HAD EXTENSIVE FRONT END DAMAGE MOSTLY TO THE DRIVERS SIDE. THE CAR WAS CONSIDERED A TOTAL INSURANCE LOSS BY THE OTHER DRIVES INSURANCE COMPANY. THE PASSENGER SIDE AIR BAG DEPLOYED BUT THE DRIVERS SIDE AIRBAG DID NOT. SINCE THE DAMAGE TO THE FRONT END OF THE CAR WAS EXTENSIVE BOTH AIR BAGS SHOULD HAVE DEPLOYED. I RECEIVED MINOR INJURIES BECAUSE OF THE CRASH, BUT IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED MY INJURIES MAY HAVE BEEN MUCH WORSE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10136806September 16, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE 2003 VOLKSWAGEN PASSAT GLX V6. WITH 35310 MILES ON THE DASH & DRIVING ON A LOCAL ROAD IN NJ GOING 4O MILES A HOUR MY CAR JUST LOSS POWER & CUT OFF. I WAS ABLE TO TURN MY WHEEL HARD & PULLED OFF ON THE SIDE OF THE ROAD SAFELY. MY FUEL PUMP FAILED & WAS REPLACED UNDER WARRANTY. HOWEVER, IF I WAS ON THE HIGHWAY, I AM NOT SURE WHAT WOULD HAVE HAPPENED. THIS IS A SERIOUS DEFECT & WOULD HATE THIS HAPPEN TO OTHERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136431September 14, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C DOESN'T ALWAYS COME ONE WENT THE ENGINE IS STARTED. IT BLOWS BUT NOT COOL AIR. I CAN PULL BACK OFF THE HIGHWAY, SHUT THE ENGINE OFF AND RESTART AND IT WORKS FINE. I HAVE HAD IT INTO THE DEALERSHIP REPEATEDLY. THE HAVE SEEN THE PROBLEM BUT CAN'T SEEM TO RESOLVE IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136418September 13, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
HAVE OWNED CAR ABOUT 10 MONTHS. BOUGHT WITH WARRANTY INTACT FROM A DEALER. WAS DRIVING, GOING ALONG AT 50 MPH WHEN CAR BEGAN DRAMATICALLY SLOWING DOWN. I HAD NO CONTROL OVER ENGINE SPEED, AND WAS FORCED TO SHIFT DOWN TO AVOID STALLING. CAR EVENTUALLY DIED AND WHEN I TRIED TO RESTART IT, IT WOULD ATTEMPT TO TURN OVER BUT WOULD THEN QUIT SUDDENLY AGAIN AFTER JUST A FEW SECONDS. I ENDED UP BEING TOWED, AND DIDN'T HAVE CAR FOR WEEK PLUS. TURNED OUT TO BE AN FUEL PUMP. UNDER WARRANTY, THIS WAS FREE, BUT HAD WE BEEN JUST A FEW THOUSAND MILES MORE WE WOULD HAVE HAD TO PAY 500 DOLLARS FOR THIS REPAIR. I BELIEVE IT IS TOTALLY UNACCEPTABLE FOR A FUEL PUMP TO GO AT 48,000 MILES, AND I CAN SEE THAT ON THIS WEB SITE ALONE THIS IS CLEARLY AN ISSUE! THIS SAME THING HAPPENED IMMEDIATELY AFTER WE BOUGHT THE CAR TOO BUT THAT TIME IT RESTARTED AFTER A FEW MINUTES. I FEEL VERY, VERY FORTUNATE THAT I WAS NOT IN TRAFFIC AT EITHER TIME!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135617August 30, 2005
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM
2003 VOLKSWAGEN PASSAT CONSUMER REQUEST FOR EARLY TERMINATION OF THE LEASE.***NO ANSWER REQUIRED***. *MR THE CONSUMER MADE THE REQUEST DUE TO THE NUMEROUS MECHANICAL PROBLEMS SUCH AS A DEFECTIVE PURGE VALVE, RIGHT FRONT HEAD LIGHT, THE VEHICLE OVERHEATED AND STARTED T O SMOKE DUE TO A FAULTY WATER PUMP. THE BRAKE LIGHT WOULD NOT SHUT OFF AND THE RIGHT HEAD LIGHT WENT OUT FOR THE SECOND TIME. THE BRAKE LIGHT SWITCH WAS REPLACED. THE CRUISE CONTROL WOULD NOT DISENGAGE. THE VEHICLE WOULD NOT START AT TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135625August 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EXTERIOR LIGHTING:HEADLIGHTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2003 VOLKSWAGEN PASSAT SW DEVELOPED PROBLEMS REAR BRAKE PADS AND ROTORS.***NO ANSWER REQUIRED***.*MR THE CONSUMER STATED 8,493 MILES LATER THE BRAKES BEGAN TO SQUEAK. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP WHERE IT WAS DISCOVERED THE REAR BRAKE PADS AND ROTORS WERE DAMAGED AGAIN. THE HEAD LIGHT BULB WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134625August 29, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
ON A COOL NIGHT ABOUT A WEEK AGO, I TURNED ON THE HEATING ELEMENT IN MY 2003 VOLKSWAGEN PASSAT GLS 1.8T (DRIVER'S SIDE SEAT). AFTER ABOUT 30 SECONDS I FELT A SHARP BURNING SENSATION IN MY LEFT THIGH, AND SMELLED A BURNING SMELL. I STOPPED THE CAR, SHUT OFF THE SEAT HEATER, AND WHEN I GOT OUT OF THE CAR I NOTICED A SMALL BURNED HOLE IN THE LEFT SIDE OF THE DRIVER'S SEAT BASE. THE HEATING ELEMENT BURNED THROUGH, DAMAGING THE SEAT (AND BURNING MY THIGH). THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BY VW BEFORE SOMEONE GETS SERIOUSLY HURT! I AM MAKING ARRANGEMENTS TO HAVE THE PROBLEM FIXED (INCLUDING A FULL SEAT REPLACEMENT TO FIX THE DAMAGED !). *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10134278August 26, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
HAVE HAD NOTHING BUT PROBLEMS WITH THIS LEMON. * 500 MILES CRUISE CONTROL FAILS, HAS TO BE REPLACED. * 16,000 MILES IGNITION COIL FAILS, REPLACED COIL AND MASS AIR FLOW SENSOR. * 28,000 MILES FAN IN DASH DIAGNOSED AS FAULTY AND NEEDING TO BE REPLACED. PARTS ORDERED, NEVER INSTALLED. * 40,000 MILES OIL PUMP AND OIL HOSES ARE REPLACED DUE TO OIL PRESSURE FAILURES. CAR BROKE DOWN ON ROAD. * 44,159 MILES OIL PRESSURE SWITCH REPLACED DUE TO OIL PRESSURE FAILURES. * 46,000 MILES FUEL PUMP FAILURE, REPLACED UNDER WARRANTY. CAR BROKE DOWN ON ROAD. VOLKSWAGEN HAS A PROBLEM WITH THESE CARS AND "OIL SLUDGE". VW REFUSES TO FIX MY CAR UNDER WARRANTY. LAST WORD WAS "WE RESERVE THE RIGHT TO REFUSE ANY WARRANY CLAIM, REGARDLESS OF DOCUMENTATION OF OIL CHANGES." I'VE TALKED TO SEVERAL DEALERSHIPS AND IT'S A #1 PROBLEM WITH THESE CARS COMMING IN FOR RUINED ENGINES AND OIL SLUDGE. VW IS REFUSING TO PAY FOR FIXING THE PROBLEMS IN MOST CASES. I'VE GOT ALL DOCUMENTATION, ORIGINAL PAPERWORK WHEN PURCHASED, ETC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133109August 16, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR STOPPED RUNNING WHILE TRAVELING ON A BUSY HIGHWAY DOING 70 MPH. TOWED TO VW DEALERSHIP AND FUEL PUMP WAS REPLACED. CAR HAD 59000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132323August 11, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE MY HUSBAND WAS DRIVING HIS 2003 VW PASSAT THE ENGINE WITHOUT WARNING STALLED. HE WAS ABLE TO RESTART IT, BUT 3 MILES DOWN THE ROAD IT DIED AGAIN. HE WAS TRAVELING DURING RUSH HOUR ON A BUSY FREEWAY. WE SUSPECT IT IS A FAULTY FUEL PUMP. WE HAVE READ OF SEVERAL OTHERS HAVING THIS PROBLEM AND I BELIEVE THIS IS A HUGE SAFETY ISSUE AS MORE CARS OF THIS YEAR GAIN MORE MILEAGE. THE CAR HAS ABOUT 58,000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132148August 9, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVERS SEAT CAUGHT ON FIRE WITHIN 30 SECONDS OF STARTING VEHICLE, LEFT CIGARETTE SIZE BURN HOLE IN SEAT, DRIVERS PANTS, AND LEFT BURN MARK ON DRIVERS BUTTOCKS. *NM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10131419August 3, 2005
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW GLASS FELL INSIDE THE DOOR WHILE TRAVELING AT 80 MPH, CAUSING MY FAMILY TO GET EXTREMELY ALARMED. I TRIED TO PUT IT BACK UP VIA THE POWER WINDOW SWITCH ON THE DOOR BUT IT WAS INCORPORATIVE. WHEN I TOOK IT TO VOLKSWAGEN, THEY SAID A PIN HOLDING THE WINDOW UP BROKE. THIS IS UNACCEPTABLE AS I HAD AN INFANT NEXT TO THE WINDOW AT THE TIME OF THE INCIDENT. BECAUSE OF THE INFANT'S LOCATION, MY WIFE'S PURSE STRAP HIT HIM IN THE FACE CAUSING MIRROR INJURY. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10131120August 2, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I WAS DRIVING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN MY 2003 VOLKSWAGEN PASSAT ENGINE TURNED OFF. THE FUEL PUMP HAD STOPPED FUNCTIONING, SO THE ENGINE WAS NO LONGER RECEIVING FUEL. MY CAR IS ONLY 2 YEARS AND 3 MONTHS OLD WITH 60,000 MILES. I HAVE TALKED TO NUMEROUS OTHER 2003 PASSAT OWNERS WHO HAVE EXPERIENCED A SIMILAR FUEL PUMP FAILURE. THIS IS A $700 SERVICE JOB. FROM TALKING TO OTHER 2003 PASSAT OWNERS, THIS SEEMS LIKE IT IS A FREQUENT PROBLEM THAT VW SHOULD OFFER TO FIX. THIS PROBLEM IS VERY DANGEROUS SINCE THE CAR JUST STOPS WORKING WHILE YOU ARE DRIVING, THERE IS NO WARNING IT IS GOING TO HAPPEN OR NOTHING YOU CAN DO TO PREVENT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131122August 2, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NO WARNING BEFORE FUEL PUMP FAILURE AT 37,000 MILES. MY WIFE WAS STRANDED AND HAD TO GET A TOW. THE PART WAS REPLACED UNDER WARRANTY AND THE TOWING COST IS SUPPOSED TO BE REIMBURSED BY VW. I HAVE NO COMPLAINT AGAINST THE DEALER BUT A FUEL PUMP FAILURE AT 37,000 MILES IS UNACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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