Volkswagen GTI Complaints (2015)

97 consumer complaints on file.

#11288541December 11, 2019
UNKNOWN OR OTHER
I'VE CUT MY HAND OPEN TWICE IN 18 HOURS ON SOME SHARP EDGED TRIM AROUND THE GEAR SHIFT JUST BY SHIFTING INTO PARK. BOTH TIMES THE CAR WAS STATIONARY. FIRST HAPPENED 12/10 PM THEN AGAIN 12/11 AM. I NEEDED FIRST AID AS I WAS BLEEDING PRETTY BADLY, DID NOT NEED A DOCTOR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11282980November 30, 2019
ELECTRICAL SYSTEM
I WAS SENT A RECALL NOTICE FROM VOLKSWAGEN OF AMERICA STATING THAT A MICRO SWITCH MAY BE FAULTY AND THAT I SHOULD SCHEDULE AN INSPECTION IMMEDIATELY. I SCHEDULED SERVICE AND WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO REMEDY AVAILABLE. MORE RECENTLY, I RECEIVED ANOTHER NOTICE DETAILING THE RECALL AND REMEDY AND WAS TOLD AGAIN BY THE DEALERSHIP THERE WAS NO REMEDY AVAILABLE.THIS SECOND RECALL NOTICE VERY CLEARLY STATES THAT THE REMEDY IS FOR THE DEALER TO INSTALL AN ADDITIONAL SWITCH AND CIRCUIT BOARD AND THAT IT WILL TAKE ABOUT AN HOUR. IT MAKES NO SENSE TO ME THAT I WOULD RECEIVE A NOTICE TELLING ME TO GET MY CAR FIXED ASAP, BUT THERE IS NO REMEDY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278780November 7, 2019
ENGINE, POWER TRAIN
WHILE DRIVING TO WORK, MY VEHICLE WOULD LOSE ACCELERATION AS I PRESS ON THE GAS AND WOULD NOT ACCELERATE RIGHT AWAY. ALSO AS I'M IN PARK OR IDLING IN TRAFFIC, THE CAR WOULD SHUT OFF BUT THE VEHICLE LIGHTS WOULD STILL FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277810November 3, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
TRIM PEELING FROM SHIFTER PRODUCES A RAZOR SHARP EDGE. CUT MY FINGER ON IT, PRETTY DEEP CUT, BLEEDING PROFUSELY. CUT FROM RETRIEVING ITEMS FROM FRONT CUBBY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11265655October 2, 2019
ENGINE
2 YEARS AFTER PURCHASING MY CAR BRAND NEW THE COOLANT LEVEL WAS LOW. AFTER CALLING THE DEALERSHIP THEY INSTRUCTED ME TO TOP OFF THE RESERVOIR WITH DISTILLED WATER. IN FEBRUARY OF 2019 I HAD THE CAR IN FOR GENERAL SERVICE INCLUDING A COOLANT FLUSH AT A PRIVATE, LICENSED, VW MECHANIC. HE DISCOVERED MY WATERPUMP/THERMOSTAT HOUSING WAS LEAKING AND LIKELY HAD BEEN FOR A LONG TIME. HE REPLACED THE ASSEMBLY AND FILLED THE CAR WITH NEW COOLANT. IN AUGUST OF 2019 I DISCOVERED ONCE AGAIN MY COOLANT LEVEL WAS LOW. UPON INSPECTING UNDERNEATH MY CAR I FOUND DRIED COOLANT ON MY OIL PAN. MY MECHANIC IS AGAIN TELLING ME THE WATERPUMP/THERMOSTAT HOUSING IS LEAKING AND WILL NEED TO BE REPLACED. NOTHING HAS BEEN DONE TO THE CARS COOLING SYSTEM AND DRIVING HABITS HAVE NOT CHANGED OVER THE LIFETIME OF THIS CAR. THE MECHANIC POINTED TO A POORLY DESIGNED SEAL ON THE THERMOSTAT HOUSING WHERE THE LEAK OCCURED. THE REPLACEMENT HOUSING APPEARED SIMILAR IN DESIGN. THIS IS A WIDELY REPORTED ISSUE, A SLOW COOLANT LEAK, ON 2015+ VW GOLFS, GTIS, AND RS AND IN EXTREME CASES CAN LEAD TO AN OVERHEATED AND RUINED ENGINE. THE FIRST INCIDENT OCCURRED AT ROUGHLY 60,000 MILES, OUTSIDE OF THE FACTORY WARRANTY. THE 2ND INCIDENT OCCURRED AT ROUGHLY 88,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253334September 5, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
POWER STEERING TURNS STICK RANDOMLY AT ANY SPEED, REQUIRING ME TO TURN OFF THE ENGINE AND RESTART ONLY TO GET THE STEERING BACK TO NORMAL. VERY SCARY AS MORE EFFORT HAS TO BE INPUT I TO THE STEERING FOR IT TO WORK. ENGINE STALLS AND CUTS OUT RANDOMLY ESPECIALLY ON IDLE. HAS CAUSED SEVERAL ISSUES WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231962July 15, 2019
ENGINE
WHILE DRIVING, THE CEL CAME ON. WE HAD THE CAR SCANNED FOR CODES. RESEARCHING THE CODES, WE BELIEVED THE ISSUE TO BE CRANK WALK. WE TOOK THE CAR TO A LOCAL SHOP WHO CONFIRMED THAT THRUST WASHERS HAD DISLODGED AND BEGUN DETERIORATING. THIS IS ESSENTIALLY A CATASTROPHIC FAILURE AS THE CAR CANNOT BE DRIVEN WITHOUT CAUSING SIGNIFICANT FURTHER DAMAGE TO THE ENGINE. MOST COST EFFECTIVE SOLUTION IS TO REPLACE THE ENGINE ($3500 + LABOR). WE HAVE SPOKEN WITH VW AND PRESENTED THEM WITH 17 OTHER CASES OF THE SAME FAILURE SINCE 1/1/2019, BUT THEY ARE UNWILLING TO WORK WITH US SINCE WE DID NOT GO TO A VW DEALERSHIP. THE VW DEALERSHIP LABOR RATE IS ~50% MORE EXPENSIVE THAN OUR SHOP WHICH IS EQUALLY AS QUALIFIED TO IDENTIFY AN ISSUE SUCH AS THIS. VW EXECUTIVE GROUP ADVISED ME THAT IF WE TOOK THE CAR TO A DEALERSHIP SO THEY COULD DIAGNOSE THE ISSUE, THERE WOULD BE POTENTIAL FOR GOOD FAITH ASSISTANCE BUT NOTHING IS GUARANTEED. THAT WOULD REQUIRE US BEING PREPARED TO TAKE ON UPWARDS OF $1000 ADDITIONAL EXPENSE FOR THE SAME REPAIR PROCESS. THIS EXPECTATION IS UNREASONABLE AND THIS TYPE OF FAILURE, WITH THE FREQUENCY WE'VE BEEN ABLE TO SEE INDICATES A SERIOUS ENGINEERING FLAW THAT IS COSTING OWNERS EXCESSIVE AMOUNTS OF MONEY FOR REPAIR ALMOST IMMEDIATELY AFTER THE WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208102May 16, 2019
UNKNOWN OR OTHER
THE TRIM AROUND THE DSG SHIFTER HAS DETERIORATED AND HAS LEFT BEHIND SEVERAL VERY SHARP EDGES. CUTS ON FINGERS AND HANDS HAPPEN FREQUENTLY WHEN USING THE SHIFTER NORMALLY TO CHANGE GEARS. TRIM AT THE BASE OF THE SHIFTER HAS ALSO DETERIORATED, COMMONLY CAUSING CUTS WHEN USING THE STORAGE COMPARTMENT JUST IN FRONT OF THE SHIFTER. THIS VEHICLE HAS LIMITED MILES AND HAS PREDOMINATELY BEEN STORED IN A GARAGE.
Crash:
No
Fire:
No
Injuries:
15
Deaths:
0
#11195660April 11, 2019
UNKNOWN OR OTHER
PEELING TRIM BETWEEN THE CENTER CONSOLE AND SHIFTER IS RAZOR SHARP AND HAS CUT MY SKIN MULTIPLE TIMES. IN THE PICTURE IT IS THE CHROME PART.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11193619April 3, 2019
STRUCTURE:BODY
SHIFT BOOT CENTER TRIM CHROME PLASTIC IS PRONE TO CRACKING, WHICH CAN POTENTIALLY CUT YOUR FINGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181926February 22, 2019
UNKNOWN OR OTHER
THE METALLIC TRIM AROUND THE SHIFTER BOOT GRADUALLY DEGRADES CAUSING SHARP METALLIC EDGES TO FORM. I HAVE BEEN CAUGHT ON THESE EDGES A FEW TIMES WHEN SHIFTING OR REACHING INTO THE CUBBY. A FEW OF THE TIMES BLEEDING FROM THE CUT HAS OCCURRED. THIS SAME METALLIC FINISH SEEMS TO BE ON THE START/STOP BUTTON. THE LETTERS WITH SHARP ANGLES (A, MOSTLY) BEND UP AND STAB THE USER WHEN TRYING TO START/STOP THE ENGINE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11181249February 19, 2019
UNKNOWN OR OTHER
SIMILAR TO OTHER OWNERS WITH THE SAME VEHICLE, THE TRIM SURROUNDING MY SHIFTER HAS CRACKED. THIS TRIM NOT ONLY GOES AROUND A PART MY HANDS TOUCH EVERYDAY WHILE DRIVING BUT SURROUNDS A STORAGE CUBBIE WHERE PEOPLE OFTEN STORE PHONES, WALLETS OR VARIOUS ITEMS. THE SPLITTING TRIM IS RATHER SHARP AND SLICED MY FINGER OPEN WHEN GRAZING IT EARLIER TODAY. ## VIN FAILED ## VOLKSWAGEN GTI 2015 ##
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11175109February 7, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
EVERY TIME I USE THE REAR WINDSHIELD WIPER, A CASCADE OF WASHER FLUID SEEPS ON THE FRONT PASSENGER SIDE ON THE FLOOR MAT. I'VE ONLY HAD THE VEHICLE FOR 1 MONTH. ALSO, I'VE NOTICE EVERY TIME IT RAINS, THE CEILING ON MY GTI GETS VERY WET DUE TO A LEAK POSSIBLY BECAUSE OF THE SUNROOF. I'LL PROVIDE A PICTURE WHEN IT RAINS NEXT TIME. THIS VIDEO SHOWS THE SAME EXACT THING WHAT I'M EXPERIENCING. ON THE PASSENGER SIDE AS WELL. THE VEHICLE IN THE VIDEO IS A 2016, MINE IS A 2015, BUT SAME ISSUE AND SAME LOCATION OF THE LEAK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZLGGYDHFZCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165476January 6, 2019
ENGINE, POWER TRAIN
MY CAR STARTS TO FEEL LIKE IT'S GOING TO DIE OUT. THERE IS A TICKING COMING FROM THE ENGINE THAT COMES AND GOES WHEN IDLED. I'VE INFORMED THE DEALERSHIP BUT THEY CAN'T SEEM TO FIND WHAT THE TICKING NOISE IS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11163590December 26, 2018
ENGINE
I AM WRITING ABOUT MY 2015 VW GTI. I AM THE SECOND OWNER OF THIS CAR. LIKE MOST GTI OWNERS, I THOUGHT THAT IT WAS A GREAT CAR. I AM THE 2ND OWNER OF THIS CAR, AND I PURCHASED THE CAR ABOUT 18 MONTHS AGO WHEN IT HAD ABOUT 25,000 MILES ON IT. OVER THE PAST YEAR, I HAVE HAD NUMEROUS PROBLEMS WITH OIL LEAKAGE FROM THE CAR. THIS PAST WEEK, THE CHECK ENGINE LIGHT WENT ON AGAIN. THE ATTACHED RECORDS SHOW ALL THE ROUTINE CARE AND SPECIAL CARE THAT I HAD TO GIVE THIS CAR DURING THE PAST YEAR. I TOOK THE CAR BACK TO THE SAME DEALERSHIP AND THE DEALERSHIP FOUND PIECES OF PISTONS AND THE PISTON RING IN THE OIL DRIP PAN. THE PAPER WORK IS ATTACHED ALONG WITH A PICTURE. WHO EVER HEARD OF PISTONS FALLING APART IN A CAR THAT WAS WELL TAKEN CARE OF AND WITH ONLY 60,000 MILES? THIS IS PREPOSTEROUS. THE TECHNICIAN AT THE DEALERSHIP INDICATED THAT THIS WAS THE THIRD CAR THIS YEAR ON WHICH HE WORKED WITH THE SAME PROBLEM. THE CAR NEEDS A NEW ENGINE TO A COST OF AT LEAST $10,000. THE CAR IS NOT DRIVABLE ANYMORE AS IT HAS NO ACCELERATION. THE CAR IS WORTHLESS UNLESS SOMEONE WANTS TO PUT IN A NEW ENGINE. I AM SENDING THIS NOTE TO VARIOUS GOVERNMENT AGENCIES TO NOTIFY THEM OF THIS OBVIOUSLY DEFECTIVE CAR. IF I FIND OUT THAT OTHER CARS ARE HAVING THIS PROBLEM SUGGESTING A PATTERN OF DEFECTS COVERED UP BY THE MANUFACTURER, I WILL HIRE A LAWYER AND SEEK LEGAL REDRESS. IN THE MEANTIME, AS AN AVERAGE WORKER WHO WORKS FOR A LIVING, I AM OFF TO BUY A NEW CAR AT A HONDA DEALERSHIP WHICH HOPEFULLY WILL BE MORE RELIABLE. THIS WILL SET ME BACK AN ENORMOUS AMOUNT OF MONEY WHICH I CANNOT AFFORD, ESPECIALLY SINCE I STILL HAVE PAYMENTS TO MAKE ON THE 2015 GTI WHICH RIGHT NOW IS COMPLETELY WORTHLESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138945October 8, 2018
UNKNOWN OR OTHER
IN THE VW GTI THERE ARE VARIOUS INTERIOR TRIM BITS THAT ARE A PLASTIC WITH A CHROME PLATING ON THEM. THE ISSUE WITH THESE ARE, THAT IT EVENTUALLY BEGINS TO DETACH ITSELF FROM THE PLASTIC TRIM PIECES AND IS EXTREMELY SHARP LIKE A RAZOR BLADE. THE REASON FOR REPORTING IT IS THAT THIS HAS HAPPENED ON MULTIPLE OCCASIONS WITH SEVERAL PIECES IN MY OWN PERSONAL VEHICLE BOTH WHILE THE CAR IS PARKED AND IN MOTION. VW HAS A HISTORY OF REPLACING THESE PARTS UNDER WARRANTY ACCORDING TO FELLOW OWNERS, BUT THIS IS A CLEAR SAFETY ISSUE. THE PARTICULAR TRIM PIECE IN QUESTION IS RIGHT BEHIND THE GEAR SHIFTER AND IN FRONT OF THE CUBBY HOLE WHERE ONE WOULD PLUG IN THEIR MEDIA PLAYER OR CELLULAR PHONE ANY OTHER VARIOUS ITEMS USED THROUGH OUT THE DAY. THIS IS A SERIOUS ISSUE AS IT COULD VERY EASILY HAVE SLICED MY WRIST WHILE I REACHED INTO THE CUBBY TO RETRIEVE MY PHONE. THE FRUSTRATING PART IS THIS IS NOT THE FIRST TIME THIS CAR HAS DRAWN BLOOD DURING DAILY USE. THE ENGINE START/STOP BUTTON HAS, THE GEAR SHIFTER HAS AND SO HAS THE STEERING WHEEL. IT WAS ONLY MY THUMB THAT WAS CUT IN THE PROCESS, BUT IT CUT VERY DEEP LIKE A RAZOR BLADE WOULD AND IT WAS A CHALLENGE TO GET IT TO STOP BLEEDING EVEN HOURS AFTER. NOW, THE CAR WAS PARKED WHEN THIS HAPPENED, BUT DRIVING HOME CERTAINLY WAS A CHALLENGE WITH BLOOD GUSHING FROM MY THUMB. THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME VEHICLE ACCORDING TO MANY OF THE ONLINE SITES THAT OWNERS OF THESE CARS FREQUENT. ONE WAS EVEN A CASE WHERE THEIR VERY YOUNG CHILD WAS REACHING IN THE STORAGE CUBBY FOR SOMETHING AND CUT THEMSELVES RATHER BADLY ON THAT PIECE OF TRIM. IF IT CAN CUT DEEPLY LIKE A RAZOR BLADE, IT IS NOT IMPLAUSIBLE THAT IT COULD HAVE POSSIBLY CUT THEIR WRIST AND CAUSED A MUCH MORE SERIOUS INJURY. I HAVE YET TO REPORT TO VW MYSELF, BUT, AS THIS OCCURS TO MANY OWNERS, I FEEL IT IS MY DUTY TO INSURE IT DOES NOT GO UNREPORTED TO NHTSA.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11124400September 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE CONTACT STATED THAT THERE WAS A DRASTIC LOSS OF ENGINE POWER, METAL WAS EXTRACTED FROM THE EXHAUST MANIFOLD, AND THERE WAS EXCESSIVE SMOKE AND OIL. THE DEALER (FOX VOLKSWAGEN OF ROCHESTER HILLS, 773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111628July 16, 2018
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094059May 15, 2018
ENGINE, POWER TRAIN
FIRST ISSUE I HAD WAS ABOUT TWO YEARS AFTER PURCHASING MY VEHICLE WAS WITH MY GEAR BOX. I HAVE AN AUTOMATIC "DSG" TRANSMISSION WHICH BEGAN GIVING AN ERROR LIGHT TELLING ME TO TAKE MY CAR TO SERVICE IMMEDIATELY. I TOOK IT TO MY LOCAL VOLKSWAGEN DEALER WHICH ENDED UP REPLACING THE WHOLE BOX UNIT DO TO AN ELECTRICAL SENSOR NOT READING WHEN I'D ENGAGE INTO DRIVE. I WAS UNDER WARRANTY SO IT WAS COST FREE BUT ANOTHER YEAR LATER THE SAME ERROR IS COMING OUT AND WAS TOLD IT WOULD HAVE TO BE REPLACED AGAIN BUT I'M NO LONGER UNDER WARRANTY SO I'D HAVE TO PAY. I FEEL THAT'S PRETTY UNFAIR AND UNACCEPTABLE KNOWING ITS HAPPEN ONCE AND WAS REPLACED BY PROFESSIONALS YET I'M STUCK WITH THE SAME SITUATION. I FEEL THIS PART SHOULD HAVE CAME WITH SOME SORT OF GUARANTEE AFTER BEING REPLACED. I GOT THIS CAR IN NOVEMBER OF 2015 AND IT'S PRETTY SAD THAT IN UNDER 4 YEARS I'M EXPERIENCING THIS SCENARIO. NOW I FEAR OF DRIVING KNOWING THAT ERROR WILL COME ON AT SOME POINT OR WORSE SOMETHING HAPPEN WITH MY GEARS AND THE CAR BE PUT IN ANOTHER GEAR AT RANDOM. AND NOW I'M BEING PLACED IN ANOTHER SITUATION IN WHICH MY WATERPUMP IS LEAKING COOLANT WHICH I FIND VERY UPSETTING KNOWING VOLKSWAGEN HAD THIS SAME ISSUE WITH THE 201-2014 GTI MK6 AND HAD A RECALL YET IT SEEMS THE PROBLEM CONTINUES WITH THE FOLLOWING GENERATION. AND IT'S SAD TO SAY BUT I'M AT THE POINT OF CALLING CORPORATE AND SEEING WHAT THEY CAN DO BECAUSE I HAVEN'T EVEN HIT 50,000 MILES AND THIS IS HAPPENING. AND BOTH OF THIS PARTS ARE PRETTY PRICEY WHEN IT COMES TO LABOR. AT THIS POINT I CAN ONLY HOLD OFF AND SAVE TO HOPEFULLY GET THE WATER PUMP REPLACED BUT AS FAR AS FOR THE TRANSMISSON ISSUE I'LL WAIT TO SEE WHAT CAN BE DONE BECAUSE I FEEL THAT SHOULD BE RESOLVED BY VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091666May 3, 2018
FUEL/PROPULSION SYSTEM
I HAD MY CAR'S SUCTION PUMP REPLACED WHEN IT WAS RECALLED. AS FAR AS I KNOW, IT COULD DAMAGE THE CHARCOAL CANISTER FILTER DUE TO FUEL ACCUMULATION. SEVERAL MONTHS AFTER SUCTION PUMP WAS REPLACED, I HAD A CHECK ENGINE LIGHT WHICH TURNED OUT TO BE A LEAKING CHARCOAL CANISTER. TRIED ASKING FOR A REFUND FROM VW BUT THEY SAID THEY CAN'T GIVE ME A REFUND AS THE RECALL WAS ALREADY CLOSED. I'M UNDER THE ASSUMPTION THAT THE CHARCOAL CANISTER HAS BEEN DAMAGED BY THE FAULTY SUCTION PUMP BEFORE IT WAS REPLACED AND IT TOOK SEVERAL MONTHS BEFORE IT REALLY BROKE DOWN. THING IS, I NEVER KNEW HOW THE RECALL WILL AFFECT MY CAR UNTIL I READ HOW THE THING WORKS IN CREDIT KARMA APP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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