Volkswagen GTI Complaints (2001)

74 consumer complaints on file.

#10003600January 29, 2003
ELECTRICAL SYSTEM:IGNITION
MULTIPLE COILPACK PROBLEMS. 3 OUT OF 4 FAILED IN LESS THAN ONE YEAR OF OWNERSHIP. ONE COILPACK FELL APART IN MY HAND AS I REPLACED IT WITH AN AFTERMARKET PART. I PURCHASED AFTERMARKET REPLACEMENTS BECAUSE DEALER WAS UNABLE TO GET THE PART DUE TO OVERWHELMING FAILURES. THEY HAD 25 CARS ON THE LOT THAT WERE UNDRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000837January 8, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COILPACK FAILURES IN FOUR CYLINDER 1.8 TURBO ENGINES. MODEL YEAR 01+, ENGINE CODE AWW. VW IS WELL AWARE OF THIS EPIDEMIC CONDITION AND IS NOT ISSUING A RECALL, NOR HAVE THEY COMMUNICATED ANYTHING TO THEIR COUSTOMERS. VW HAS NEW REDESIGNED PARTS BUT ARE IN SHORT SUPPLY SO VW IS ONLY REPLACING PARTS IN CARS THAT HAVE FAILED, AND THEN ONLY TO THE COILPACK THAT HAS FAILED NOT IN ALL FOUR. THIS IS UNNACEPTABLE. THEY ARE BASICALLY WAITING FOR EVERYONE THAT ONES A CAR WITH THAT ENGINE TO BREAK DOWN ON THE ROAD AND THEN ONLY REPLACE 1 OF THE 4 COILPACKS WITH THE NEW DESIGN. SO AFTER 3 MORE BREAKDOWNS AND ENDLESS DAYS WAITING FOR PARTS WILL YOUR CAR BE "TRUSTWORTHY" AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001734December 31, 2002
ELECTRICAL SYSTEM
THE IGNITION COIL FAILED. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770509December 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE COIL PACKS ON THE ENGINE HAVE FAILED ON ME TWICE. WAS GOING 65 DOWN A MAJOR HIGHWAY WHEN MY ENGINE POWER WAS REDUCED TO LESS THEN HALF AND BECOMING REAL ROUGH AND REAL JERKY. VW NEEDS TO REALIZE THAT THIS IS ALSO A SAFETY ISSUE AS WELL. IMAGINE ACCIDENTALLY PULLING OUT IN FRONT OF ONCOMING TRAFFIC AND HAVING MORE THAN ONE COIL PACK FAIL AND NOT BEING ABLE TO GET OUT OF THE WAY. I WOULD HATE TO SEE THAT HAPPEN TO EVEN ONE FAMILY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017575August 29, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING AND WITH NO WARNING ELECTRIC TWO FRONT WINDOWS WILL FALL INTO WINDOW SEAL, AND WILL BE HARD TO GET BACK UP. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016132August 13, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING, POWER WINDOW ON DRIVER'S SIDE FELL DOWN INTO THE WINDOW SEAL WITH NO WARNING. *AK CONSUMER HAS TRIED CONTACTING THE DEALER FOR THE PARTS ON SEVERAL OCCASIONS. AFTER SIX ATTEMPTS, THE DEALER CALLED CONSUMER TO INFORM THAT THE PARTS HAD COME IN. THE DEFECTIVE PARTS WERE REPLACED ON AUGUST 21, 2002. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765154August 3, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762604June 3, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE FUSE CARD CONTAINS 44 PICTURE SYMBOLS WITH NO WORDS, A FEW SYMBOLS BEING OBVIOUS (HORN, SIGNALS), MOST SYMBOLS BEING INDECIPHERABLE (5 IDENTICAL ENGINE BLOCKS WITH A LIGHTENING BOLT; 11 IDENTICAL SYMBOLS WHICH MAY BE SEATBELTS, BOOKS OR TOILET PAPER; AND BRAKE SHOES WITH A TURBINE INSIDE). THE OWNER'S MANUAL ENCOURAGES YOU TO CARRY EXTRA FUSES, USE THE HANDY FUSE REMOVAL TOOL INSTALLED IN THE FUSE BOX COVER, AND REFERS YOU TO THE FUSE CARD FOR IDENTIFICATION OF CIRCUITS. WHEN MY CRUISE CONTROL FAILED, I WAS UNABLE TO DETERMINE IF A FUSE MIGHT BE INVOLVED. HAD A BLOWN FUSE AFFECTED THE ENGINE OR LIGHTS OR OTHER SAFETY SYSTEM, I WOULD HAVE BEEN UNABLE TO CORRECT THE PROBLEM. VOLKSWAGEN'S CUSTOMER SERVICE LINE INFORMED ME THAT NO ADDITIONAL INFORMATION WAS AVAILABLE (IN ANY LANGUAGE) THAT WOULD INTERPRET THE FUSE CARD SYMBOLS. MY DEALER WAS FAMILIAR WITH THE PROBLEM, BUT COULD PROVIDE NO ADDITIONAL INFORMATION. I BELIEVE THIS REPRESENTS A SIGNIFICANT, EASILY CORRECTABLE DEFECT, WHICH COULD PREVENT THE OWNER FROM RESTORING OPERATION OF CRITICAL VEHICLE SYSTEMS IN THE EVENT OF A FAILURE. I WOULD BE HAPPY TO PROVIDE A COPY OF THE FUSE CARD UPON YOUR REQUEST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762607June 3, 2002
AIR BAGS
DUE TO THE "AIRBAG" SYMBOLS DISPLAYED ON THE A- AND B-PILLARS OF MY CAR, I AND MY DEALER ASSUMED THAT CURTAIN AIRBAGS WERE INSTALLED. THE MONRONEY STICKER LISTED ONLY FRONT AND SIDE AIRBAGS. VOLKSWAGEN CUSTOMER SERVICE INFORMED ME THAT CURTAIN AIRBAGS WERE A RUNNING CHANGE DURING THE MODEL YEAR AND THAT MY VEHICLE DID NOT HAVE CURTAIN AIRBAGS BASED ON ITS DATE OF MANUFACTURE, DESPITE THE "AIRBAG" SYMBOLS INDICATING THAT CURTAIN AIRBAGS WERE INSTALLED (CURTAIN AIRBAG INSTALLATION BEGAN IN MARCH, 2001, WHILE MY VEHICLE WAS ASSEMBLED IN FEBRUARY, 2001). THE VW CUSTOMER SERVICE OPERATOR WAS UNCONCERNED AND SUGGESTED THAT I CONTACT MY LOCAL DEALER IF I WAS DISSATISFIED. MY LOCAL DEALER SUBSEQUENTLY "CONFIRMED" THE INSTALLATION OF CURTAIN AIRBAGS THROUGH THE VEHICLE COMPUTER DIAGNOSTIC SYSTEM. WHILE I HAVE CHOSEN TO RELY ON MY LOCAL DEALER'S INFORMATION RATHER THAN INFORMATION PROVIDED BY VOLKSWAGEN'S CORPORATE CUSTOMER SERVICE AND THE MONRONEY STICKER, I AM TROUBLED BY VOLKSWAGEN'S INEPTITUDE AND LACK OF CONCERN IN PROVIDING INFORMATION ON A CRITICAL SAFETY SYSTEM. MOST TROUBLING, VOLKSWAGEN CUSTOMER SERVICE WAS UNCONCERNED THAT THE VEHICLE INTERIOR TRIM BADGING INDICATED INSTALLATION OF CURTAIN AIRBAGS WHERE THEIR RECORDS SHOWED THAT NONE WERE INSTALLED. OF LESSER CONCERN TO ME IS THAT THE MONRONEY STICKER OMITTED AN IMPORTANT SAFETY FEATURE. AT LEAST I THINK IT DID. IF I'M EVER UNFORTUNATE ENOUGH TO RESOLVE THE DEBATE BETWEEN MY LOCAL DEALER AND VOLKSWAGEN EXPERIMENTALLY AND FIND THAT NO CURTAIN AIRBAGS ARE IN FACT INSTALLED IN MY CAR, I OR MY HEIRS WILL BE CONTACTING YOU AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761800May 12, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILED, WINDOW DROPPED IN DOOR PANEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760967April 20, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A MOAN CAME FROM THE FLOOR BEHIND THE PEDALS AND A SMALL VIBRATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002382January 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING IS HAVING PROBLEMS. WHEN TRYING TO CHANGE GEARS ON A TURN, VEHICLE LOCKS UP. HAD NO CONTROL OF VEHICLE AND IT RAN OFF THE ROAD. CONTACTED DEALER.*AK CONSUMER ALSO STATES THAT VEHICLE PULLS SHARPLY. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#754417November 12, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE SECOND TIME THAT MY PASSENGER WINDOW HAS FALLEN INTO THE DOOR. PLEASE COULD YOU PUT PRESSURE TO BEAR ON VOLKSWAGEN TO RECTIFY THIS ANNOYING AND POTENTIALLY DANGEROUS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881168February 22, 2001
AIR BAGS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AIR BAG SENSOR LIGHT STAYED ON. VEHICLE BEEN INTO DEALER ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK THE FOG LIGHT BURN OUT WHILE THE VEHICLE WAS NEW. ALSO, THE INTERIOR LIGHTS WERE DEFECTIVE. CHECK ENGINE LIGHT COMES ON REPEATDLY AND FUSE PANEL REPLACED. FUEL PUMP RELAY REPLACED . *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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