Toyota Tacoma Complaints (2009)

520 consumer complaints on file.

#11485867September 22, 2022
POWER TRAIN:DRIVELINE:HYDRAULIC:HOSES AND FITTINGS
The contact owns a 2009 Toyota Tacoma. The contact stated that while pulling into the driveway, the transmission suddenly disengaged causing the vehicle to stall. The contact turned off the vehicle and noticed that transmission fluid was leaking underneath the vehicle. The contact had the vehicle towed to a certified mechanic who diagnosed that the transmission line had rusted through causing the transmission failure. The transmission line was replaced; however, the forward gears remained inoperable. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall for the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470409June 22, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Toyota Tacoma. The contact stated while driving at an unknown speed, the vehicle started shaking abnormally. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the subframe needed to be replaced. The contact stated that she had received a recall in the past for the subframe however, the vehicle was not repaired. The dealer and manufacturer were notified of the failure but informed the contact that the recall had expired. The vehicle was not repaired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462715April 29, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
Never received notice for XX Warranty Enhancement Program and found out in March 2022 as vehicle cannot pass inspection due to rusty on frame. BRAND ENGAGEMENT ADVOCATE March 09, 2022 at 12:18 PM Dear [XXX], Thank you for contacting Toyota Motor Sales, U.S.A., Inc. regarding your frame concern in your 2009 Tacoma. We are sorry to learn you're experiencing a concern with your vehicle. We were able to further look into your frame concern and have verified your vehicle is beyond the parameters of the Warranty Enhancement Program for this concern. This warranty enhancement program was an extension of the vehicle's Basic Warranty. Primary coverage for this program expired on 01/31/19 and Secondary coverage for your vehicle expired 12 years after the date of first use: 06/30/20. Once the vehicle is outside of the program parameters, the cost of repairs becomes the owner’s responsibility, as the component is now outside of all factory coverage. We have also verified that one letter was sent to you at the mailing address we have on file. The remedy letter for the XX Warranty Enhancement Program was sent on 11/08/2018. We hope this provides clarity to your inquiry. Your comment has been documented at our National Headquarters under your case number. If we can be of further assistance, please feel free to contact us. Sincerely, [XXX] Toyota Brand Engagement Center INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456604March 14, 2022
SUSPENSION, UNKNOWN OR OTHER
The chassis of my truck is rusting through. I took it to the dealership and was told that the recall for the vehicle chassis expired in 2019. I told them I was not aware of the recall. They then told me the recall was extended until 2021. I told them I brought the vehicle in for a recall repair in 2020 and asked that they check for all recalled repairs. They said they couldn't help me and directed me to the manufacturer. I called Toyota and they claimed that I was ineligible for a recall. Every repair shop I've gone to told me that this is a very common defect with Toyota and everyone gets it resolved through recall. Please assist me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453728February 24, 2022
STRUCTURE:BODY
Severe rusting and corrosion of chassis/under body, body and frame of truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450175February 3, 2022
STRUCTURE
The contact owns a 2009 Toyota Tacoma. The contact stated while driving approximately 60 MPH, the tire hit the wheel well and the frame was ripped apart. The dealer sent a technician to the contact’s home to inspect the vehicle. The contact was informed that the sub frame needed to be replaced however, the vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer informed the contact that the vehicle was out of warranty. The failure mileage was approximately 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448980January 26, 2022
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 2009 Toyota Tacoma. The contact stated that while the vehicle was at an independent mechanic for routine maintenance, the mechanic informed him that there was a hole in the sub-frame and that the sub-frame was severely corroded. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. Additionally, the extended warranty had expired. The vehicle had previously been serviced in 2017 when the dealer applied an undercoating to the subframe. The failure mileage was 65,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442864December 6, 2021
UNKNOWN OR OTHER, STRUCTURE
I own a '09 Toyota Tacoma (VIN: [XXX]) that I purchased 5/15/18 from Long Subaru, Webster Ma. On 9/1/21 we noticed a rot hole in the frame. We then learned there was a recall/warranty extension on rotted '09 Tacoma frames. On 9/2/21 we brought the truck to Toyota of Nashua, NH. We were told the warranty extension expired in May and the frame would not be covered. We were sent on our way as if this vehicle is safe to drive. I brought the vehicle to a mechanic to see if he could weld a plate over the hole. He said the frame was so rotted and nothing to weld it to. He also detected movement in the frame due to all the rot. He said it was unsafe to drive. On 9/23 I called Toyota corporate customer service to understand why I was never notified. They said they sent notification to the previous owner, then tried to backtrack and say they also sent it to me. Several days later we learned from a Toyota dealership employee (off the record) that the notification was never sent to us and only sent to the previous owner . Their failure to notify us of a safety recall (which some articles state was masked as a warranty extension) has put us at risk. This rot didn't happen over the summer! They need another recall to save lives before someone gets injured! 10/19/21 I called Toyota customer service again. I tried to get this issue escalated to a supervisor. They put me on hold. After 1 hour I hung up. 10/19/21 I filed a claim with the Massachusetts AG. They pointed me in your direction I am so baffled how this vehicle passed yearly inspections. During Mass inspections we don’t pass vehicles with dark tinted windows, lift kits that are too high, aftermarket headlights/brake light, yet, we pass a vehicle with a rotted frame that had a recall on it and a class action lawsuit. There are so many failure points here. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436858October 14, 2021
SEAT BELTS
I had my mechanic take the passenger door panel off to investigate a rattle in the door. What he found was the seat belt anchor bolt for the front passenger had come loose and was rattling around inside the access door ( a rear door where the front passenger seatbelt is mounted). This is a serious safety problem as the seatbelt would not have worked properly in an accident, not being properly bolted/anchored to the vehicle. My mechanic stated he has never seen a bolt like this come loose before, usually they are so tight they are very difficult to remove. I have never received a recall notice for this problem and have always taken this vehicle in for all recalls. I am really upset as I now see Toyota has an informal recall for this problem, yet I had to pay a mechanic to fix it. The consumer did have the recall repair performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436401October 12, 2021
SUSPENSION
The contact owns a 2009 Toyota Tacoma. The contact stated while the vehicle was at a local dealer they informed the contact that their vehicle frame was rusted and needed to be replaced. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V604000 (SUSPENSION) however the VIN was not included. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429705August 19, 2021
STRUCTURE:BODY
The vehicle has an excessive frame rotten. The car was inspected by Toyota dealer confirming the issue. The issue appeared the first week of August 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419375June 2, 2021
EXTERIOR LIGHTING
The daytime driving lights are too hot causing the plastic housing to melt, crack and, in some cases, break. My research has found that this is a common problem in Toyota Tacoma trucks from 2005-11. In April 2015, Toyota replaced the headlight assemblies with a supposed "redesigned" assembly to address this issue. However, now in April 2021, the "redesigned" assemblies have again melted, cracked and broken due to the daytime driving lights being too hot and too close to the light assembly. Nothing was redesigned in 2015. Whatever safety or fire hazard in the owner or operator that caused Toyota to replace the headlight assemblies in 2015 still exists today. I have contacted Toyota and my dealer and they have offered no assistance or remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397853February 25, 2021
POWER TRAIN
AFTER COMING TO A STOP AT A TRAFFIC LIGHT OR STOP SIGN, IT FEELS LIKE A "THUD" UNDER THE VEHICLE AND/OR GETTING HIT FROM BEHIND. I NOTICED THIS ON A RARE OCCASION STARTING ABOUT A YEAR AGO, BUT IT SEEMS TO NOW HAPPEN MORE OFTEN THAN NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397358February 22, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED AT TOYOTA CITY (1305 E BOSTON POST RD, MAMARONECK, NY 10543, (914) 825-5611) UNDER NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HE BECAME AWARE THAT THE SUBFRAME OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389152January 21, 2021
POWER TRAIN
TRANSMISSION SEEMS TO SLIP OR SLIDE AS ONE COMES TO A STOP, IT FEELS LIKE ONE IS GETTING BUMPED FROM BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389155January 21, 2021
EXTERIOR LIGHTING
THERE IS AN ISSUE ON DRIVING AMBER SIGNAL LIGHTS LOCATED ON FRONT OF VEHICLE. BULBS ARE TOO HOT, AND HAVE MELTED AND CRACKED THE LENSE COVER ON THE INSIDE OF THE HEAD LIGHT ASSEMBLY. IT IS HAMPERING LIGHT OUT PUT, AND COULD FORM A HOLE IN THE FUTURE WHICH WILL PROVIDE A HIGH BEAM OF LIGHT TO ON COMING TRAFFIC. ALSO, IT COULD IGNITE DUE TO HEAT AND PLASTIC MELTING. REPORTS OF THIS OCCURING ON TOYOTA VEHICLES HAVE BEEN NUMEROUS WITH NO RESOLVE. MIND YOU, THIS IS A ENGINEER OR MANUFACTURING MISHAP AND ERROR AS THEY FAILED TO CONSIDER AT THE MOMENT OF DESIGNING /MANUFACTURING, AND NOW THE RESULTS ARE MORE THAN EVIDENT. OTHER TOYOTA VEHICLES ARE NOT HAVING THIS ISSUE WHICH MEANS THAT SOMEONE FIGURED OUT A RESOLVE ON THEIR FUTURE PRODUCTION IN ORDER TO AVOID BAD PUBLICITY. IT IS FAIR TO SAY, THAT TOYOTA SHOULD REPLACE SUCH A DEFECT, OR REIMBURSE ITS CUSTOMERS WHO DECIDE TO REPLACE THEM DUE TO SUCH A DEFECT. THANK YOU FOR CONSIDERING THE VALIDITY OF THIS MANNER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386175January 2, 2021
UNKNOWN OR OTHER
TOOK VEHICLE TO A REPAIR SHOP. THEY INFORMED ME THAT THE FRAME IS SEVERELY RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385631December 30, 2020
SUSPENSION
FRAME HAS BEEN EXCESSIVELY ROTTED LIKE MANY OTHER TACOMAS IN THIS YEAR. THERE IS NO REMEDY BEING GIVEN BY A TOYOTA REP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373751November 9, 2020
ENGINE
TL* THE CONTACT OWNED A 2009 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THEY WERE INFORMED BY ANOTHER DRIVER THAT THE VEHICLE WAS ON FIRE. THE VEHICLE SPONTANEOUSLY CAUGHT FIRE IN THE ENGINE COMPARTMENT. ALL THE INSTRUMENT CLUSTER WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO PULL OVER AND EXIT THE VEHICLE BEFORE THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO REPORTED INJURIES. THE FIRE DEPARTMENT WAS ON THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 97,000. THE CONTACT STATED THE VEHICLE WAS A TOTAL LOSS. *DT *DT *JB*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11364831October 17, 2020
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CRUISE CONTROL BECAME FINICKY SPRING/SUMMER 2019. I FOUND ARTICLES STATING THAT IT COULD BE THE CLOCKSPRING/SPIRAL CABLE. I REPLACED THE CLOCKSPRING AND THAT FIXED THE CRUISE CONTROL ISSUE, BUT IT CAUSED MY AIRBAG LIGHT TO TURN ON. I HAVE BEEN DRIVING AROUND WITH THE AIRBAG LIGHT ON FOR THE LAST YEAR AND A HALF. OVER THAT TIME, THE RADIO CONTROLS ON THE STEERING WHEEL HAVE QUIT WORKING (FIRST THE VOLUME, THEN THE CHANNEL, AND THE MODE BUTTONS). THESE HAVEN'T BEEN WORKING FOR AT LEAST 3 MONTHS NOW. JUST YESTERDAY, THE CRUISE CONTROL WENT OUT COMPLETELY. NO WARNING SIGNS OR ACTING UP. IT JUST QUIT. FROM WHAT RESEARCH I HAVE DONE, THIS ISSUE WAS HANDLED UNDER A RECALL, BUT THE RECALL ONLY APPLIES TO THE TACOMA MODELS WITHOUT AUDIO CONTROLS ON THE STEERING WHEEL. HAS THAT CHANGED AT ALL? WHY WERE NOT ALL VERSIONS/CONFIGURATIONS COVERED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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