Toyota RAV4 Complaints (2024)

171 consumer complaints on file.

#11642561February 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
It was raining and we drove about an hour, parked and shutoff car, went into the store, came back out and car would not turn on. Error message that came up was “Engine Stopped Sterring Power Low” This is a brand new car just bought last year. We kept trying to turn car on and error message kept coming up. Waited for tow truck and car ended up turning on. Looked online and it seems a lot of other people are having the same issue in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642140February 12, 2025
AIR BAGS, SEAT BELTS
Yo me desplazaba en mi vehiculo una FAV4 2024, cuando impacte con una malta de palma, chocando mi vehiculo de frente, lo cual las bolsa de aire no abrieron y choque contra el guía porque el cinturón de seguridad tampoco respondio lo cual me ocasionó lecciones de en la cara y la lengua
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11641665February 10, 2025
ENGINE
Oil leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641028February 6, 2025
ENGINE, STEERING
While parked car engine stopped and got a message that said “ Steering Wheel Power Low”. Windshield wipers had been on for a while. Car will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638992January 28, 2025
UNKNOWN OR OTHER
I am experiencing (along with many other customers) software issues related to navigation. Toyota acknowledges the issue, wherein the head unit on the car gives bad gps data when it communicates with the phone via AirPlay. This causes the any navigation system to think that you’re in the wrong location. Symptoms include having the navigation think you’re not on the highway and it rerouting you every time there is an exit. I almost got into a car accident following erroneous routing. While it’s a software issue, (technically, the head unit is not clearing the memory in the onboard computer properly, there’s a memory leak) it makes the car undrivable and we bought it brand new. The most disappointing part is that Toyota says there’s no fix and we just have to live with it. We have 10.5 monitor that displays completely false and dangerous information. That’s like saying I buy an iPhone but my calling function on the phone doesn’t work and Apple saying your stuck with the faulty phone. Given the sophistication of a modern day car, I believe software problems are just as important as faulty brakes or airbags. In fact this issue is dangerous everytime you get in the car. I experienced this issue occurred when I was on the highway when I had no way to stop and could not rely on my navigation. It is so dangerous. It’s reprehensible that Toyota does not have to be held accountable for this. I don’t know what to do with my car. I don’t feel safe driving it. Just to be clear, my phone works on other Toyotas, so not a phone problem. I’ve also tried other phones on my car and all have the same problem. The master technician said he sees this commonly on cars but he has no fix. Toyota will not replace the head unit. They are unable to do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638439January 24, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
While I'm driving 2024 RAV4 hybrid, driver side door suddenly got opened (it was looselu hanging itself without fully being opened so I immediately grabbed it). As the vehicle was in driving, all doors were locked, and yet the driver side door suddenly got unlocked, and I had to stopped the car. I was lucked I was not on freeway. This could have been a huge accident if it got fully opened. I tried to call Toyota to report this but as this was around 6:05pm, there were closed. Also, Toyota doesn't make it easy to report issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637122January 20, 2025
STRUCTURE:BODY:HOOD
Vehicle hood vibrates under both idle and driving speeds. At highway speeds or bumpy roads the vibration / flexing of the hood metal causes sun and light glare (like a strobe light effect) causing visual disturbances making it hard to stay focused on the road. There is no seal above the headlights which allows additional air under the hood - the faster the speed and / or windy conditions , the more the hood flexes and causes reflection to the drivers eyes. The easiest explanation is if the hood safety latch is engaged and you see the mood moving up and down prompting you to stall and see if the hood is loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634364January 6, 2025
ENGINE, POWER TRAIN
The contact owns a 2024 Toyota Rav4. The contact stated that the vehicle was leaking oil. No warning lights were illuminated. The contact stated that after the first failure, the vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted, and the vehicle was taken back to the dealer and an undisclosed part was cleaned; however, the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632906December 28, 2024
STEERING, ELECTRICAL SYSTEM
My 2024 Rav 4 showed a power steering level low message on my dash then powered off, after I was sitting in a parking lot for 10 mins in park, windshield wipers had been going that day. Tried restarting - vehicle did restart but seemed to have issues, was shaking slightly, let me drive for about a minute more in the parking lot then had a message showing to park in safe place and power steering level low and vehicle shut off again. Started vehicle about 15 mins later and everything was fine, did not experience issue again that day or next day so far. I feel I have an unreliable vehicle - what if this happened on the highway and my car just shut off in traffic, how dangerous this issue is. Several other complaints online also regarding use of windshield wipers and electrical power steering issues happening in correlation with one another. I took my vehicle to smart Toyota after this happened but no techs were left for day. Manager said power steering is all electrical / no actual fluid. I have appt with my Toyota dealership in town for next week but without the issues on my dashboard any longer (no error message on my dashboard now) I was told they don’t know if they’ll be able to find anything wrong. This is extremely upsetting and I worry about my safety and others that this is happening to. It is a serious concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631384December 18, 2024
ENGINE, STEERING, UNKNOWN OR OTHER
While sitting idle in the parking lot at work, I suddenly got a "engine off steering power low" warning on my vehicle. The check engine and power steering warning lights came on. I could no longer operate the vehicle. When trying to restart the vehicle, it started up but the entire vehicle began shaking and the engine shut off again. I have researched this problem on Toyota and Rav4 forums online, and this problem has been happening to a lot of Rav4 owners. I had the vehicle towed. Toyota claims that everything is fine and they cannot find the cause of the problem. Some owners have reported that water is getting into the engine because of a faulty lower area intake tube. One user said that Toyota specifically told them to make a complaint here so that is what I am going to do as well. I no longer feel safe operating the vehicle and I am in a constant state of worry while I am driving. Other owners have reported near misses/accidents because of this problem. There were no symptoms/messages/warnings before this problem suddenly happened all at once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629436December 7, 2024
UNKNOWN OR OTHER
1) Connectivity for hands free electronics usage, including but not limited to cellular communication and/or GPS. Vehicle and devices are available for inspection. 2) Routine disconnection by the vehicle causes inability to safely use directions from GPS and/or handsfree communication as mandated by state laws. The disconnection frequently, but not exclusively, happens while using the GPS function in unfamiliar and/or unknown areas. 3) The problem has not been reproduced, but has been confirmed by the dealership. The dealership has additionally confirmed that the manufacturer knows this is an issue but no fix is on the horizon. 4) The vehicle has only been inspected by the dealership. 5) There are no warnings before happens. It may reset itself after turning the car off and on, it may continue connecting and disconnecting, or it will go days without being able to stay connected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627159November 25, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, ENGINE
Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by fire Dept requiring jaws of life and removing windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11624921November 13, 2024
EXTERIOR LIGHTING
The contact owns a 2024 Toyota Rav4. The contact stated while driving at approximately 10 MPH, the headlights failed to properly illuminate the road above the hood level, nearly causing the vehicle to strike a pedestrian on the passenger's side of the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624321November 9, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, ENGINE
Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by Fire Dept requiring jaws of life and removal of windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11622587October 29, 2024
UNKNOWN OR OTHER
Unknown I was taking a sharp right turn into a parking spot next to another vehicle. My foot on the brake I was just stopped in the spot and the vehicle lunged forward and ran into a brick wall
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622545October 29, 2024
UNKNOWN OR OTHER
I was traveling on the interstate this morning, driving approx 70mph in 55 degree weather when the sunroof exploded and glass shattered everywhere inside my vehicle. The sunroof was closed at the time, and the interior cover was opened, so the glass was all over me and the inside of the car. There were no other vehicles near me and no evidence of a rock or other debris hitting the car. I have filed a claim with my insurance company however I see online that there are several other cases against Toyota RAV4 vehicles who have experienced the same issue. It was an absolutely terrifying situation and thankfully I didn't hit another car or hurt anyone else in the process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622532October 29, 2024
STRUCTURE:BODY:HOOD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2024 Toyota Rav4. The contact stated while starting the vehicle, the hood was shuddering significantly. Additionally, the contact stated while driving at various speeds, the hood shuddered and rose continuously while remaining closed. The contact pulled over to the side of the road each time the failure occurred due to safety concerns. The contact stated that the failure had reduced the ability to pay attention to the road while driving. The dealer was notified of the failure and informed the contact that it was a known issue. The manufacturer was notified of the failure and informed the contact that the failure occurred because the hood was no longer made with metal material but with aluminum material. The manufacturer referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621461October 23, 2024
WHEELS
- Passenger side rear tire failed - Tire is at dealer and available for inspection - Extremely dangerous situation, tire failed on a section of interstate highway under construction. Only 2 lanes available and they were narrower than normal width. Part of the shoulder was converted to driving lane so almost no shoulder to pull off on. The incident happened on a Sunday afternoon and interstate was extremely busy with weekend traffic. My wife was extremely lucky not to be involved in a serious accident. - Tire has not been inspected by anyone other than the car dealer - If the tire pressure warning light came on it wasn't noticed. There were no symptoms or warnings prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621381October 22, 2024
FUEL/PROPULSION SYSTEM
After parking car in driveway, a puddle of fuel is left directly under fuel tank. Girlfriend thought it was ac condensation. I stuck my finger in puddle and smelled the gasoline. Girlfriend is taking car to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619857October 15, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
This incident occurred on the morning of [XXX]. I was driving my new, 2024 Toyota RAV4 hybrid on the highway (it has less than 20,000 miles on it). There were no vehicles or other obstacles or road debris of any kind near me. I suddenly heard an incredibly loud, explosive sound. It was like a gunshot or as if a body had fallen on my roof. I then heard the noise of wind. My sunroof had exploded. Fortunately, I had the sunroof and the interior screen closed, so glass did not fall into my car. Once I was able to pull over, I examined the sunroof to find it had shattered and there was no indication of anything falling on or colliding with it. I took two photos and proceeded slowly to the Toyota dealer (Ourisman Toyota in Richmond, Va.) where I purchased the car brand-new/off-the-truck in February 2024. The dealer stated that they would not cover glass, including a spontaneously exploding sunroof on a new car, and so I am required to pay out of pocket. Although fortunately I was able to keep control of my car and was not injured, this was a serious and dangerous event. (Note, I was unable to upload the photos below, but have them available.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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