Toyota RAV4 Complaints (2014)

207 consumer complaints on file.

#11194319April 6, 2019
ELECTRONIC STABILITY CONTROL (ESC)
AUDIO NOT WORKING REPEAT RELOADING . SOME HOW BACKUP CAMERA IS WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191655March 26, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ALL THE APPS ON THE DASH BOARD, INCLUDING RADIO ARE GONE{WHITED OUT}. I AM AFRAID IF EVERYTHING IS SHUTING DOWN ALL AT ONCE WHILE I DRIVE AS IT DID ON THIS ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183882March 4, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
LEFT REAR TAIL LIGHT - WATER IS ACCUMULATING INSIDE THE TAIL LIGHT LENSE - POTENTIAL FOR ELECTRICAL SHORTAGE AND INABILITY TO WARN VEHICLES BEHIND RAV4 THAT CAR IS TURNING OR BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162919December 21, 2018
VEHICLE SPEED CONTROL, AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE THE CONTACT WAS ATTEMPTING TO PULL INTO A PARKING SPOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BODY REPAIR WOULD COST APPROXIMATELY $4,700. THE MECHANIC SUGGESTED THAT THE ACCELERATION MAY HAVE BEEN CAUSED BY THE TRANSMISSION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000. THE CONSUMER STATED THAT THE FRONT AIRBAG DID NOT DEPLOY. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11163026December 21, 2018
FUEL/PROPULSION SYSTEM
SOMETIMES WHEN I STEP ON THE GAS IT DOES NOT RESPOND AND I HAVE TO LIFT MY FOOT OFF OF THE PEDAL AND PRESS THE GAS PEDAL AGAIN. THIS IS AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162462December 19, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE RADIO/INFOTAINMENT SYSTEM ON THESE VEHICLES ARE FAILING (OURS FAILED LAST WEEK), WITH NUMEROUS EXAMPLES POSTED BY OWNERS ONLINE. A DEALERSHIP EVENTUALLY DETERMINED THAT THE ENTIRE RADIO UNIT NEEDED REPLACEMENT AT QUOTED COST OF $1160 TOYOTA CUSTOMER SUPPORT IS COURTEOUS BUT UNWILLING TO ASSIST WITH REPAIRS. THE RADIO SYSTEM APPEARS TO ENTER A BOOT LOOP WHERE A LOADING TYPE SCREEN APPEARS FOR SEVERAL SECONDS FOLLOWED BY THE SCREEN TURNING OFF FOR A TIME BEFORE RESTARTING THE LOOP. WHILE I WOULDN'T CONSIDER THE RADIO/INFOTAINMENT TO BE A CRITICAL SAFETY COMPONENT, THIS CONSTANT ON/OFF OF THE RADIO SCREEN IS A DISTRACTION FOR THE DRIVER. AT NIGHT ESPECIALLY, THE CHANGE IN BRIGHTNESS FROM SCREEN OFF TO SCREEN ON LIGHTS UP THE ENTIRE CABIN. FURTHERMORE, THE BOOT LOOP CANNOT BE STOPPED- NO BUTTONS WORK AND THE SEQUENCE REPEATS ITSELF FOREVER AS LONG AS THE KEY IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155457December 2, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN I HAD MY CAR IN PARK MY STEREO STOPPED WORKING. NO RADIO, NO SATELLITE, NO NOTHING OTHER THAN BACK UP CAMERA. WHEN I START THE CAR I GET A BLUE PICTURE OF THE STEREO AND A STATUS BAR LOADING LIKE ON COMPUTERS WHEN A PROGRAM IS LOADING. I TOOK THE CAR TO THE TOYOTA DEALER AND HE EXPLAINED THAT THE REPLACEMENT WOULD COST 2,500 DOLLARS TO REPLACE AND HE EXPLAINED THERE WAS NO MEANS TO FIX IT. I WENT TO ANOTHER MECHANIC AND HE TOLD ME THE SAME THING. I HAVE HAD THE CAR FOR ONLY 1 YEAR AND 6 MONTHS WITH 45000 MILES AND IT JUST SUDDENLY STOPPED WORKING. I BELIEVE THERE IS A DEFECT IN THESE RADIOS THAT CAUSE THIS ENDLESS LOOP TO OCCUR. MANY OTHERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THE SAME MODEL OF CAR AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154831November 29, 2018
SERVICE BRAKES
BRAKES HAVE MADE A HARD SCRATCHING SOUND IF VEHICLE HAS NOT BEEN DRIVEN DAILY SINCE ITS PURCHASE. AT 30000 MILE SERVICE, MECHANIC HAS NOTED THAT REAR ROTORS ARE NOT MAKING FULL CONTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150774November 10, 2018
ELECTRICAL SYSTEM
WHILE VEHICLE IS STOPPED AND PARKED THE SMART KEY SYSTEM INDICATOR LIGHT FLASHES IN YELLOW FOR 15+ SECONDS WHEN BOTH ELECTRONIC KEYS ARE IN THE VEHICLE. VEHICLE WILL NOT START. SYSTEM WORKS NORMAL WITH ONLY ONE (EITHER) ELECTRONIC KEY. BOTH KEYS HAVE NEW DURACELL 3.0V CR2032 LITHIUM BATTERY INSTALLED AND ISSUE PERSISTS. USER CHECKED FOR PRESSED BUTTON(S) ON ELECTRONIC KEY. KEY IS NOT ENCLOSED IN CASE, PURSE, OR HOLDER. NO IR OR RF INTERFERENCE. ISSUE HAS ALSO BEEN OBSERVED WHILE VEHICLE IS RUNNING WITH TRANSMISSION IN (P)ARK AND SECOND ELECTRONIC KEY IS INTRODUCED INTO VEHICLE (PICK UP PASSENGER WITH SECOND KEY) AND THE SMART KEY SYSTEM INDICATOR LIGHT FLASHES IN YELLOW FOR 15+ SECONDS. THE ISSUE HAPPENS ON RESIDENTIAL PROPERTY, COMMERCIAL PROPERTY, AND AT ANY ELEVATION (PARKING GARAGE ABOVE OR UNDER GROUND) OR INSIDE A GARAGE. THIS ISSUE BEGAN AFTER 50,000 MILES (4 YEARS OF SERVICE). VEHICLE WAS PURCHASED NEW AND ONLY ONE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132378September 30, 2018
VISIBILITY/WIPER
TOP OF WINDSHIELD IS COMPLETELY BLACK WHEN DRIVING IN THE DARK AT NIGHT. VISIBILITY IS SPECIFICALLY IMPAIRED WHEN TRAVELING DOWN A HILL IN THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130650September 21, 2018
UNKNOWN OR OTHER
RADIO NAVIGATION QUIT WORKING AFTER BATTERY REPLACEMENT. IT IS CONSTANTLY REBOOTING. DEALER SAYS NEED NEW RADIO WHICH WILL COST ABOUT $1200.00. CANNOT USE BLUETOOTH, HANDS-FREE, CD PLAYER, OR RADIO. TOYOTA WILL NOT REPLACE EVEN THOUGH MANY OTHERS HAVE SAME ISSUE BECAUSE IT IS NOT A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124602September 5, 2018
STRUCTURE:BODY
WE EXPERIENCED THE CLASSICALLY DESCRIBED SUNROOF EXPLOSION (A.K.A. SPONTANEOUS SUNROOF BREAKAGE) THAT SOUNDED LIKE A LARGE OBJECT CRASHED INTO OUR 2014 TOYOTA RAV4, OR AN OR AN EXPLOSION OCCURRED RIGHT OVER OUR HEADS. MY GIRLFRIEND IMMEDIATELY ASKED 'WAS IT A BLOW OUT', AND I RESPONDED NO BECAUSE THANKFULLY, I HAD 100% CONTROL OF THE VEHICLE AND DID NOT SWERVE OR BRAKE OR FEEL ANY MECHANICAL ISSUES BUT, APPARENTLY LET OFF THE GAS AND WAS SLOWING DOWN. THEN, THE DRIVER OF A PICK-UP TRUCK OVERPASSING US ON THE RIGHT GAVE US DIRTY LOOKS AND WAVED TO US LIKE WE NEEDED TO PULL OVER. WE EXITED ON THE NEXT EXIT (S. ACADIANA THROUGHWAY). THE SUNROOF VISOR WAS THANKFULLY CLOSED, AND UPON OPENING IT UP WE NOTICED THE CONVEX CRATER-LIKE SHATTERED SUNROOF, AND IMMEDIATELY SHUT IT WHEREUPON WE TOO NOTICED THE EXCESSIVE NOISE DUE TO WIND CONTACTING THE OPENING. THE SUNROOF EXPLODED OUTWARD, WITH A CONVEX, VOLCANO-LIKE CRATER, AND THOUSANDS OF STRESS CRACKS WITH HUNDREDS OF LITTLE GLASS SHARDS EVERYWHERE AROUND THE OPENING. THIS OCCURRED IN THE CENTER, WITH ABOUT OF THE TOTAL SUNROOF SURFACE AREA MISSING (EJECTED). THIS OCCURRED ON SATURDAY, SEPTEMBER 1, 2018 TRAVELLING ROUGHLY 65MPH ALONG I-10 IN BATON ROUGE, LEFT-HAND LANE, WESTBOUND NEAR THE MERGER OF I-12, DURING LIGHT RAIN, NO VEHICLES IMMEDIATELY IN FRONT OF ME, SMOOTH SURFACES, NO CONSTRUCTION IN VICINITY, WITH NO OVERHEAD LAMPS OR OVERPASSES. WIDE OPEN DIVIDED HIGHWAY. TEMPERATURE WAS 76F, PER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119517August 13, 2018
UNKNOWN OR OTHER
RADIO NAVIGATION QUIT WORKING AT 52000 MILES.ITS CONSTANTLY REBOOTING. DEALER SAYS NEED NEW RADIO WHICH WILL COST ABOUT $1200.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119277August 10, 2018
VISIBILITY/WIPER
CONSTRUCTION ON 59/20 BROKEN WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114603July 30, 2018
VISIBILITY/WIPER
WHILE DRIVING TO WORK THIS MORNING IN MY RAV 4, I HEARD AN INCREDIBLY LOUD BOOM THAT STARTLED ME. IT SOUNDED AS THOUGH SOMEONE HAD FIRED A GUN JUST OUTSIDE MY CAR. I THEN FELT SOME GLASS SHOWERING DOWN ON ME. I QUICKLY LOOKED AROUND TO SEE IF SOMEONE HAD THROWN A ROCK THROUGH A WINDOW OR SHOT AT MY CAR, BUT ALL WINDOWS WERE INTACT. I THEN LOOKED UP AND SAW THAT MY SUNROOF WAS SHATTERED AND MOST OF THE GLASS WAS GONE. LOOKING IN FRONT OF MY CAR, THERE WEREN'T ANY TRUCKS FROM WHICH ROCKS MIGHT'VE FALLEN. AND LOOKING BEHIND ME, I HADN'T DRIVEN UNDER ANY BRIDGES FROM WHICH SOMETHING MIGHT'VE FALLEN OR BEEN THROWN. I PULLED OFF AT THE NEXT EXIT TO SEE WHAT MIGHT'VE CAUSED THE SUNROOF TO SHATTER. THERE WAS NOTHING TO BE FOUND IN MY CAR TO EXPLAIN IT (NO ROCKS OR OTHER OBJECTS THAT MIGHT'VE FALLEN INTO THE CAR). I THEN NOTICED SOMETHING STRANGE - THE GLASS THAT REMAINED ON THE SUNROOF WAS BENDING UPWARD (AWAY FROM THE CAR) AS THOUGH SOMETHING INSIDE THE CAR CAUSED THE GLASS TO SHATTER. HERE'S A VIDEO I RECORDED SHOWING THE REMAINING GLASS: HTTPS://YOUTU.BE/NZE6NT829TM IT WAS A SCARY EXPERIENCE. I'M GLAD I WASN'T HURT, AND I THANK G-D THAT MY KIDS WEREN'T IN THE BACK SEAT WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114328July 28, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE TRAVELING WESTBOUND ON INTERSTATE 295 IN JACKSONVILLE FLORIDA, WE HAD JUST GOT ON TO THE BUCKMAN BRIDGE WHEN THE CAR SLOWED, UNCOMMANDED TO 20MPH. I LOOKED AT THE INSTRUMENT CLUSTER AND THE ALTERNATOR AND THE AUTO LSD OR TRACK LIGHTS WERE ILLUMINATED. THE ENGINE OPERATING TEMPERATURE WAS NORMAL. SINCE THE ENGINE TEMPERATURE WAS NORMAL I TOLD MY DAUGHTER TO KEEP DRIVING TO GET OFF THE BRIDGE, I FELT AS THOUGH THE BRIDGE WAS A BAD PLACE TO PULL OVER. AFTER ABOUT A MINUTE WE STARTED TO SMELL SOMETHING BURNING AND AT THIS POINT WE DECIDED TO PULL OVER. WHEN WE CAME TO A COMPLETE STOP WE SAW SMOKE COMING FROM THE DRIVERS SIDE OF THE ENGINE COMPARTMENT. THREE OF US THEN EVACUATED THE VEHICLE AND STARTED WALKING AGAINST TRAFFIC ON THE BRIDGE. AS WE WERE WALKING AWAY THE SMOKE INTENSIFIED AND THEN ERUPTED INTO FLAMES THAT EMANATED FROM THE DRIVERS SIDE JUST BELOW THE WINDSHIELD. I CALLED 911 AND THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. I HAVE ATTACHED PICTURES OF THE DAMAGE. I BELIEVE IT WAS AN ELECTRICAL FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11113647July 25, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH APPROACHING A RED LIGHT, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE BRAKE PADS AND ROTORS WERE CHECKED BY THE CONTACT AND FOUND TO BE IN GOOD WORKING CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER (HIXSON TOYOTA, 11981 LAKE CHARLES, LEESVILLE, LA 71446) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103034June 21, 2018
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE OPERATING THE VEHICLE, THE NAVIGATION/INFORMATION SYSTEM SUDDENLY MALFUNCTIONED. THE SCREEN TURNED A BLUE COLOR AND THE SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PREMIER TOYOTA, 47190 COOPER FOSTER PARK RD, AMHERST, OH) WHERE IT WAS DIAGNOSED THAT THE ENTIRE INFORMATION/NAVIGATION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,194. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101886June 14, 2018
POWER TRAIN
2013-2015 TOYOTA RAV4 TRANSMISSION SHUDDER WARRANTY EXTENSION ZE5. MY CAR IS CURRENTLY BEING REPAIRED UNDER THIS WARRANTY EXTENSIONAT 0 COST TOME. THIS SHOULD BE A L. IT RECALIS A KNOW DEFECT BUT THEY WAIT FOR SOMEONE TO COMPLAIN BEFORE THEY DO THE FIX. I SEARCHED THE INTERNET TO FIND IT BEFORE I TOOK THE CAR IN SO THE ENTIRE PROCESS IS FREE INCLUDING A LOANER CAR. THE SPECIFIC COMPONENT(S) COVERED BY THIS WARRANTY ENHANCEMENT IS/ARE AS FOLLOWS: *TORQUE CONVERTER KIT (INCLUDES TORQUE CONVERTER, GASKETS, ADDITIONAL TRANSMISSION PAN MAGNETS) *UPDATED ENGINE CONTROL SOFTWARE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101950June 14, 2018
SERVICE BRAKES
THE BRAKES ALWAYS MADE HARSH SOUNDS AT LOW SPEEDS. AND THE BREAKS WORE OUT BY 30000. THE DEALERSHIP ALSO ADVISED ME THAT MY ROTORS HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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