Toyota RAV4 Complaints (2013)

262 consumer complaints on file.

#11309649February 17, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM ENTERING A SAFETY COMPLAINT REGARDING THE HEADLIGHTS ON MY TOYOTA 2013 RAV4. TODAY, I WENT TO MY LOCAL CAR REPAIRMAN TO FIX A HEADLIGHT THAT BLEW OUT. THIS IS THE 3RD TIME IN 6 MONTHS. IN SEPTEMBER, WE HAD TO COMPLETELY CHANGE BOTH HEADLIGHTS BECAUSE PARTS IN THE HEADLIGHTS WERE MELTING. YET, LESS THAN 6 MONTHS LATER, MY PASSENGER HEADLIGHT BLEW OUT AND NEEDED TO BE REPLACED. THERE IS SOMETHING SYSTEMATICALLY WRONG WITH MY HEADLIGHTS. ACCORDING TO MY CAR MECHANIC, IT LOOKS LIKE THEY ARE GOING TO CONTINUE TO BURN OUT. THIS CREATES HAZARDOUS DRIVING CONDITIONS FOR ME AND MY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281411November 20, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEAT BELTS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MECHANISM AND PANEL NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279270November 10, 2019
UNKNOWN OR OTHER
THE CAR BURST INTO FLAMES SPONTANEOUSLY IN THE PARKING LOT. NOBODY WAS INSIDE THE CAR AT THAT TIME. IT HAPPENED A FEW MINUTES AFTER THE CAR WAS PARKED.FIREFIGHTERS PUT OUT THE FLAMES LATER. HOWEVER, THE CAR WAS COMPLETELY DESTROYED. FORTUNATELY, NOBODY WAS INJURED OR HURT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11271217October 26, 2019
UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE ON A CITY STREET, ALL THE LIGHTS ON THE DASHBOARD FLASHED ON, THEN OFF. VEHICLE IMMEDIATELY LOST ALL ENGINE AND ELECTRICAL POWER. I WAS ABLE TO DRIVE THE VEHICLE OFF THE ROAD AND ON TO A PARKING LOT. THINKING THAT A BATTERY CABLE POSSIBLY HAD COME LOOSE, I RAISED THE HOOD. THE AREA AT OR NEAR THE BATTERY WAS ON FIRE. I CALLED 9-1-1, BUT BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE ENTIRE FRONT PART OF THE VEHICLE WAS IN FLAMES. THE 2013 TOYOTA RAV4 WAS COMPLETELY DESTROYED. I WAS NOT INJURED, BUT I AM CONCERNED THAT OTHER RAV4 DRIVERS MAY NOT BE AS FORTUNATE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11265718October 2, 2019
ELECTRICAL SYSTEM
2013 RAV4 LIMITED W/ 63,000 MILES. VEHICLE EQUIPMENT WITH SMART KEY PUSH BUTTON START. FOR TWO YEARS THIS VEHICLE HAS HAD A INTERMITTENT IGNITION FAILURE. SCENARIO: CAR IS UNLOCKED, KEY FOB IS RECOGNIZED, FOOT ON BRAKE, PUSH START AND NOTHING HAPPENS. THE ANTI-THEFT COLUMN LOCK WILL NOT RELEASE AND THE CAR WILL NOT RESPOND TO ITS START COMMAND. THEN IT WILL. THERE IS NO CONSISTENT PATTERN TO WHEN IT WILL FAIL OR WHEN IT WILL "FIX" ITSELF. RECENTLY IT HAS REACHED A LEVEL OF FAILURE THAT ITS TOO RISKY TO TAKE ANY PLACE AND EXPECT TO START AND GET HOME SAFELY. THE CAR HAS BEEN IN AND OUT OF DEALER SERVICE 12 PLUS DAYS IN THE LAST 30. DEALER HAS EXPERIENCED THE ISSUE AND HAS DONE EXTENSIVE DIAGNOSIS, CONCLUSION IS, ITS NORMAL. I PURCHASED THE EXTENDED WARRANTY IN 2013 AND WHAT TOYOTA HAS PROVEN IS THEY ARE UNWILLING OR UNABLE TO REPAIR. I NOW RESORT TO DISCONNECTING THE BATTERY BEFORE PUTTING CAR IN PARK OR CLOSING THE DOORS SO THE ANTI THEFT WON'T LOCK. DOORS AND STEERING WHEEL WON'T LOCK SO WHEN I RECONNECT THE BATTERY IT WILL START. IT HOWEVER RUNS REALLY BADLY UNTIL IT RECALIBRATES. A RELATED CONCERN OF MINE IS THIS INTERMITTENT UNLOCK PROBLEM MAY SUDDENLY LOCK WHILE DRIVING. I HAVE REPORTED THIS TO TOYOTA CORPORATE AND HAVE A CLAIM. I HAVE REPORTED TO LOCAL ATTORNEY GENERAL CLAIMING VIOLATION OF SERVICE CONTRACT. I HAVE READ ON LINE OTHER TOYOTA OWNERS HAVE EXPERIENCED THIS BUT I'VE NOT READ OF A SOLUTION. I SERVICE RECORDS, EMAILS AND RELATED CLAIMS DOCUMENTS. THIS FIRST OCCURRED IN 2017 AND HAS GROWN FROM AN ANNOYANCE TO UNACCEPTABLE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258783September 29, 2019
POWER TRAIN
MY CAR IS ONLY 70,000 MILES AND FROM THE PAST I AM EXPERIENCING MISSED MISFIRE OF MY TRANSMISSION FROM 2ND TO 3RD GEAR. THE CAR IS DRIVEN DAILY, BUT BEING FAIRLY LESS NUMBER OF MILES THIS IS A VERY UNEXPECTED BEHAVIOR. I CHECKED WITH A CERTIFIED MECHANIC, WHO ASKED ME TO GET IT REBUILT FOR MORE THAN $3,000. BUT COULD NOT TELL ME THE REASON FOR THIS ISSUE. HE SAID LIKELY TO BE TOYOTA TRANSMISSION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254408September 10, 2019
STEERING
STEERING RACK IS BAD AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244782August 18, 2019
UNKNOWN OR OTHER
SPEEDOMETER IS NOT ACCURATE. WHEN USING AN EXTERNAL GPS UNIT IN OTHER VEHICLES, THE SPEED ON THE SPEEDOMETER IS ACCURATE. WHEN I AM DRIVING IN THIS 2013 TOYOTA RAV 4, THE SPEEDOMETER SAYS 60 MPH BUT THE GPS SAYS 57 MPH. THE FASTER YOU DRIVE , THE LARGER THE DISCREPANCY.THIS IS A LIMITED WITH 18 'WHEELS, MAYBE IT WAS SET FROM THE FACTORY FOR 17' WHEELS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217323June 2, 2019
ELECTRICAL SYSTEM
MECHANISM THAT ALLOWS DOORS TO LOCK AND UNLOCK STARTED FAILING ONE BY ONE. I AM THE FIRST OWNER OF MY CAR AND IT WAS ONLY 3 YEARS OLD WHEN THIS BEGAN. I CAN NO LONGER OPEN SEVERAL DOORS FROM THE INSIDE. I HAVE TAKEN IT TO THE DEALERSHIP AND APPARENTLY THIS IS A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208915May 21, 2019
SERVICE BRAKES
THE BRAKES NEVER APPEARED TO BE RIGHT ON THIS CAR FROM DAY 1. THEY SQUEEK WHEN BRAKING AND THERE'S NOTHING WRONG WITH THE PADS, SHOES OR ROTORS, PER SEVERAL MECHANICS, INCLUDING TOYOTA CERTIFIED MECHANICS. GOT THEM CLEANED BUT THE PROBLEM RECURS. IF I HIT THE BRAKES TOO HARD FOR AN EXTENDED PERIOD OF TIME, THE CAR BEGINS TO SHAKE UNTIL I LET UP ON THE BRAKE. THIS HAPPENS AT ANY TIME, ON ANY ROADWAY, WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208207May 17, 2019
VISIBILITY/WIPER
MY FRONT WINDSHIELD HAS A CRACK FROM ONE END TO THE OTHER. THIS APPEARS TO BE A DEFECT IN THE GLASS SINCE THERE WAS NO IMPACT. IT WAS FIRST NOTICED WHEN THE WINDSHIELD WAS COVERED WITH ICE AND THE DEFOGGER WAS WORKING TO MELT IT. THE VEHICLE WAS NOT MOVING AS IT WAS PARKED IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207041May 11, 2019
STRUCTURE:BODY
ROOF PAINT PEELING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205742May 6, 2019
STRUCTURE:BODY
THE PAINT ON THE HOOD IS BUBBLING AND PEELING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205459May 3, 2019
POWER TRAIN
TRANSMISSION HESITATES 2 TO 3 SECONDS BEFORE CHANGING FROM PARK TO DRIVE OR REVERSE TO DRIVE AND JUMPS WHEN IT GOES TO DRIVE IF YOU DON'T LEAVE YOUR FEET ON THE BRAKE PEDAL UNTIL IT GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197115April 18, 2019
SEAT BELTS
MY SEAT DRIVER SIDE SEAT BELT DID NOT WORK IN A CRASH BUT THE PASSENGER WORKED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11191940March 27, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AND OPENED. THE OWNER WAS ONLY ABLE TO UNLOCK THE DOOR FROM THE FRONT DRIVER'S SIDE MASTER LOCK. THE CONTACT STATED THAT ALL THE DOORS HAD PREVIOUSLY EXPERIENCED THE FAILURE AND THE DOOR ACTUATORS WERE REPLACED. ANDREW TOYOTA (1620 W. SILVER SPRING DR., MILWAUKEE, WI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184705March 6, 2019
POWER TRAIN
MY 2013 TOYOTA RAV4 IS SHOWING TRANSMISSION ISSUES. AFTER STARTING, PUT IN GEAR AND IT WON'T MOVE, JUST REVS LIKE IN NEUTRAL. WHEN I SHUT OFF AND RESTART IT RUNS. THIS HAS HAPPENED TO ME 4 DIFFERENT TIMES IN THE PAST 2 MONTHS, AND ONE TIME I WAS IN A LINE OF CARS AND WHEN IT WAS MY TURN TO GO, IT WAS JUST REVVING. I HAVE BROUGHT IT TO MY LOCAL DEALER 3 TIMES FOR THIS, ONE TIME THEY HAD IT FOR 3 DAYS AND ANOTHER TIME OVERNIGHT SO THEY COULD DO A COLD START AGAIN. THEY TOLD ME THEY COULD NOT FIND ANY PROBLEMS. THERE IS SOMETHING DEFINITELY WRONG WITH IT. THERE ARE ALSO TIMES WHEN GOING DOWN THE ROAD IT LIKE SHIFTS TO A LOWER GEAR, LIKE SOMETHING HOLDING IT BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172318January 26, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
CAR WON'T START. PANEL TURNS ON BUT IT WON'T ENGAGE THE STARTER. CAN HEAR A BUZZ NOISE, LIKE A MAGNETIZED COIL GOING OFF. SHIFTER IS LOCKED. STEERING WHEEL IS LOCKED. BRAKE IMPOSSIBLE TO PUSH DOWN. ONLY WAY I CAN START THE CAR IS WITH THE EMERGENCY PROCEDURE PUSHING THE START BUTTON FOR 15 SECONDS. BUT STILL THE SHIFTER IS BLOCKED IN PARKING AND TO BE ABLE TO DRIVE THE CAR I NEED TO USE THE LITTLE SWITCH UNDER THE BUTTON SIZE COVER NEXT TO THE SHIFTER. TOYOTA HAS NO CLUE WHAT IS GOING ON. VEHICLE HAS 45K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155715December 3, 2018
UNKNOWN OR OTHER
MY HUSBAND AND I WERE CARPOOLING TO WORK. WHILE DRIVING ON THE HIGHWAY WITH MINIMAL TRAFFIC IN A CLEAR STRAIGHT AWAY (NO OVERPASSES) WE HEARD WHAT SOUNDED LIKE A GUN SHOT AND I PANICKED. MY HUSBAND THOUGHT I MAY LOOSE CONTROL OF THE VEHICLE OUT OF FEAR. HE WAS ABLE TO COACH ME TO PULL OFF THE HIGHWAY SO WE COULD INSPECT THE VEHICLE. THE SUNROOF HAD LOOKED LIKE IT EXPLODED FROM THE INSIDE OUT. WE CALLED THE DEALERSHIP WHICH STATED THEY DO NOT COVER ANY GLASS DAMAGE AND REFERRED ME TO SAFELITE WHICH THEN REFERRED ME TO SUNROOF EXPRESS FOR REPAIR. THIS WAS EXTREMELY UPSETTING AS NOTHING STRUCK THE VEHICLE AND WE FEEL THAT WE WERE NOT AT FAULT. WE DID NOTHING TO CAUSE THE BREAKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130308September 20, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4 ELECTRIC VEHICLE. WHILE DRIVING 55 MPH, THE ELECTRIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO DECELERATE WHILE THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO ANDREW TOYOTA (1620 W SILVER SPRING DRIVE, MILWAUKEE, WI 53209, (877) 308-0883), BUT THE DEALER WAS NOT ABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A TOYOTA ENGINEER WOULD BE SENT TO THE DEALER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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