Toyota RAV4 Complaints (2022)

140 consumer complaints on file.

#11588206May 11, 2024
UNKNOWN OR OTHER
The radio screen in this vehicle keeps going black. When it is connected to CarPlay, the GPS will randomly shut off. At times, the radio steering wheel controls and the volume knob on the radio will not adjust the volume creating a safety hazard as I not able to lower or turn off the volume. Freeway Toyota in Hanford California did a software update about a year ago in relation to the same issue but the issue persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587677May 8, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehichle has stranded me twice with multiple error messages when I try to start it. All kinds of lights go on and off on the dash and messages include: Parking Brake Unavailable, Voltage Abnormality Steering Power Low, Hybrid System Not Available, Braking Power Low-Stop in a Safe Place, Antilock Brake System Malfuntion, Rear Cross Traffic Alert Unavailable, Blindspot Monitoring Unavailable, Pre-Collision System Unavailable, Visit Dealer. It makes all kind of weird noises and vibrations in the break peddle also during this. I have been told this is a problem with low battary of the 12V but that battery is charged by the Hybrid battary and does nothing but run electronic features, does not start the vehichle. Have read this has happened to people while actually driving the vehichle, I am scared this will cause an accident. 2 year old vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586195April 30, 2024
STEERING
My vehicle is 2 years old and had 17,000 miles on it when the steering wheel began to peel and chip. Toyota says that it was "caused by the user". There are reports all over the internet about this same problem on this same vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584128April 19, 2024
STEERING
Steering wheel is deteriorating on vehicle. It is low mileage and and has one driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583412April 16, 2024
TIRES:SIDEWALL
Tire split on the inside of the tire wall about 1 inch up. Less than 20,000 miles on them. I do not believe this is normal. 225/60 R18. Car was serviced by Toyota on March 21st.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583407April 16, 2024
STEERING
The contact owned a 2022 Toyota RAV4. The contact stated that while driving at approximately 20 MPH, the steering wheel independently veered in the right direction. As a result, the vehicle crashed into an unoccupied parked vehicle. The contact's vehicle flipped twice and the driver's side of the vehicle was severely damaged. The air bags deployed. The contact and the back seat passenger received medical treatment. The contact sustained a lower back injury and heart issues, and the passenger sustained a bump on the head. A police report was filed. The vehicle was towed to the contact's residence, then the vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11582476April 11, 2024
SUSPENSION
Loud clunk over bumps, suspension sounds loose and dangerous. Vehicle was purchased new and has 24,443 miles, this sound is NOT normal for a new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580902April 3, 2024
UNKNOWN OR OTHER
When driving on the interstate, the sunroof (aka, the moonroof) spontaneously shattered. It was most certainly NOT stuck by any object.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577399March 14, 2024
AIR BAGS, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: WARNINGS
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11575393March 4, 2024
UNKNOWN OR OTHER
Was driving to my daughters in the rain. As was pulling in my rav 4 started jumping and sputtering and cut off with a message of “engine stopped, power steering low”. Tried to crank it and same thing. Let it set over night and cranked fine. Took to dealership and they said could not find anything wrong. Have googled and tons of this same report on there but no solution. Needs to be recalled and fixed. Car just cuts off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571098February 9, 2024
SUSPENSION
6/15/23 @ 18,357 miles the car was given a four wheel alignment at the owners request. Due to loud tire noise and visible cupping on the right rear inside edge, it was clear the car's wheel alignment was wrong. The dealer's before and after alignment is attached. When presented the before and after, I noted RR Camber was.-2.3 vs. a range of -1.8 to -0.3 degrees. The reading was unchanged from initial. They advised me the camber cannot be adjusted and is "fixed" from the Factory. The form also read "One of more value are not within specification. Tire wear, handling and safety problems may result". But they had no remedy. I escalated at Dealer. Dealer opened a ticket with Toyota to look at my car. Of note, my Sister in Law's RAV4car has the same issue. I felt I had made my concerns clear and Toyota Corp would address. 2/1/24 At 30,345 the problem is still unresolved and dealer gave me Toyota Corp number and I opened case 240201000061. 4 calls later I am told to bring my car to dealer 2/20/24. Research shows TSB 0042-14 for earlier RAV4. My safety problem is not new to Toyota, it is just a later model. When I told Toyota Corp their response from 6/15/23 to 2/1/24 is unacceptable, they took no ownership. When I asked if I should drive an unsafe car they said it is my choice. When I advised them of the language from the dealer said the tires were unsafe, they said the Dealer is independent from Toyota. In short, the dealer is "Independent". Toyota has a problem with their design using a static camber strut which causes premature wear which can lead to a blow out as shown by forums. Toyota is only interested in getting the car to 36,000 miles and little focus on safe design. I was surprised not to see this already listed. Perhaps it exists under another year? A company Hard Race has made adjustable rear Toe Arms for the RAV4. The dealer confirmed same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568986January 31, 2024
UNKNOWN OR OTHER
1.Air conditioning - evaporator drain hose is not connected and that’s why it’s pouring water into the passenger side, and there is mold and odor, per Toyota of Montgomery. Available for inspection. 2.Mold is health hazard - increased migraines and respiratory issues. 3.Issue found and confirmed by Toyota of Montgomery, after repeated complaints that AC wasn't working properly during regular service visits. Audio of this information from Service Manager. 4.To my knowledge the problem has existed since purchased (brand new). I happened to discover the water [XXX]. Odor has been there almost the whole time I have owned the car. There have been no warnings, messages, recalls or notification that the problem existed. Contacted Toyota Manufacturing [XXX] , waiting for call back at this time. Note: I have audio recordings of dealerships' employees including GM, Service Manager, Sales Manager, Salesman and service personnel. I don't know how to load them here from my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567965January 26, 2024
UNKNOWN OR OTHER
Sunroof blew out on its own without being hit or touched
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567889January 25, 2024
STEERING, ELECTRICAL SYSTEM, ENGINE
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567672January 24, 2024
FUEL/PROPULSION SYSTEM
On 11/15/23 I went to Byers Toyota Dealership and asked them to check my car due to the gas smell inside of the car when driven and outside of my car when parked for a longer period of time. The smell is coming from the rear. The car also has a very strong gas smell when the tank is open to pump gas. I did not notice any leaks. On the visit on 11/1523, they fixed the leaking evaporator according to your bulletin from May 2023 to alleviate the burning oil smell coming from my car’s HVAC heater. They also checked the fuel pump and told me that I have the correct one and it should function as designed. The service advisor told me that the gas smell is exhaust fumes and it is normal for Toyota type of engine. They did not have any explanation for the fuel smell when my car is parked. Since the smell was still present, I scheduled another appointment at the dealership on 1/3/24, they kept my car overnight but they were not able to duplicate any of my concerns. I did not contact Toyota Customer Care because they can be very unpleasant if the dealership cannot duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565650January 15, 2024
UNKNOWN OR OTHER
The power lift gate sometimes closes all by itself when you're leaning inside. When that happens, I need to push-up on it to make it stop but then it'll start to close again all by itself. It doesn't make any difference whether you're leaning inside or you're just standing there; It sometimes starts Closing. This usually happens when it opens only half way and I have to go back and push it up manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562109December 27, 2023
AIR BAGS
I was in a collision which was a tbone situation on the drivers side and the drivers side or front airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11561028December 20, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11550553October 18, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Lurching transmission when under mild acceleration at low speeds. Infotainment system does not work correctly and causes all infotainment controls to become unresponsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544117September 12, 2023
UNKNOWN OR OTHER
I bought a NEW rav-4 toyota last year, 2022 model. I have about 10,500 miles on it and suddenly my moon roof (back sun roof) shattered. There was nothing around to throw rocks up on top of my car so its nearly impossible for it to be from an "outdoor influence". I decided that I would open up a claim with Toyota, they have not even tried to advocate for my side; in fact no one asked for my side of the story until I said no one had asked me. It is not under warranty because its the moon roof and it is from "ware and tare" but no where does it say glass is not covered, and then they said that it would be covered only if proven from a manufacture/car fault or malfunction. My moon roof has no point of impact, hence the thought it was caused by pressure. Then I looked it up, this has happened to 100s of people on their rav4 2021, some of which got it covered by Toyota. I have been talking to a case manager (after weeks of trying to reach one) and he basically said that even if I send them these reports of it previously happening he won't bother looking at them; and that the specialist team are bias to Toyota so they will also say its outside causes. I have been pushed around, looked down on, and not advocated for. They also won't do ANY repair on my car until Toyota says okay, or I file an insurance claim, so they have had my car for 2 weeks doing nothing on it. Not only that they upsold me on the moon roof, encouraged me to do it, my $500 upgrade is now costing me $5000 dollars to fix. This is a dangerous reoccurring problem, what if my shade wasn't closed and the glass hit myself or passengers, of if cars behind me ran over glass chunks and caused flat tires or window chips etc. In addition the way the situation has been handled makes me and my Toyota loyal family not want to buy a Toyota again!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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