Toyota RAV4 Complaints (2025)

79 consumer complaints on file.

#11737474May 12, 2026
VEHICLE SPEED CONTROL
COMPONENT: Electronic Throttle Control System (ETCS) / accelerator pedal. Vehicle is available for inspection at Autocentro Toyota, San Juan, PR, where it has been retained since 2/28/2026. INCIDENT: On 2/28/2026 at 7:45 AM, while entering a private driveway at under 5 MPH to park, my 2025 Toyota RAV4 Hybrid SE (VIN [XXX] , 3,164 miles) suddenly and involuntarily accelerated without driver input. I categorically affirm I did NOT press the accelerator. The vehicle struck a metal gate, causing frontal damage. Airbags did not deploy. OEM floor mat was properly secured; no aftermarket parts installed. SAFETY RISK: Sudden unintended acceleration at low-speed parking maneuver. Had a pedestrian, child, or another vehicle been in the path, this would have caused serious injury or death. The defect is unpredictable and the driver cannot anticipate or override it. INSPECTION: Vehicle inspected 3/20/2026 by Engineering Analysis Associates (EAA), a firm contracted and paid by Toyota — NOT independent. EAA downloaded electronic data and concluded the accelerator was pressed 1 second before impact. I dispute this finding: I did not press the pedal. No independent inspection has been allowed. Full EAA report was never provided to me. On 4/23/2026, Toyota Motor North America (Ms. Delve L., Legal Claims Administrator) declined assistance based solely on EAA's data. WARNING SIGNS: UNKNOWN. No warning lamps, messages, or prior symptoms appeared before the incident. The vehicle had functioned normally since purchase on 4/25/2025. ADDITIONAL: Vehicle retained by dealer 73+ days without repair or substitute vehicle. Consumer complaint filed with Puerto Rico DACO (Case XXX). Similar unintended acceleration incidents reported in 2024 RAV4 Hybrid and Prime models in NHTSA database. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11736858May 10, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
2025 Toyota RAV4 XLE 4 door utility 2.5L 4 Cyl Gas A AWD unexpected sudden acceleration My safety as well as other vehicles and occupants as could have been at risk. National Transportation Safety Boaed has confirmed 57 cpmplaints of same issue. Vehicle determined total loss by insurance inspector, Va State Police. No warning lamps, messages, or other symptoms proir to the problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11735711May 5, 2026
ELECTRICAL SYSTEM
The Toyota app has stopped updating vehicle data and there’s information missing entirely. The satellite symbol has a line through it on the media screen as well. When I try to opt out on the app, I get an unexpected error and to try again. It seems as though the DCM in my car has stopped communicating with Toyota’s servers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734963April 30, 2026
SERVICE BRAKES
On April 29, 2026 around 10:00 PM, my 2025 Toyota RAV4 experienced sudden brake failure. The pedal became hard and I lost stopping and steering power. At the same time, Check Engine, battery warning, steering warning, and ‘Not Ready to Drive’ all appeared simultaneously with no prior warning. I brought it to a Toyota dealer the next morning and they found no fault. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732637April 21, 2026
ELECTRICAL SYSTEM
There is a parasitic drain on my battery coming from the ECM and electrical system causing it to drain my 12V battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731326April 15, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
The left mirror is a blind site when making a left turn at stop signs. The front hood is too high. In a parking lot you can't see the curbs. Toyota said jack up the seat. That does not help. kids can't be seen in front of the car. This is a safety issue. The number of selections to set the car for driving don't work for older people. The gas and break petal don't work for disabled people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730581April 11, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My car say front camera not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728938April 2, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
SUPPLEMENTAL TO COMPLAINT ID: 11728745. My 2025 RAV4 failed at 39,919 miles. Toyota Corporate is acting in bad faith to deny the 60,000-mile Powertrain Warranty. The Case Manager repeatedly calls only after 6:30 PM when the dealership is closed to avoid resolution. Furthermore, the representative is now using "legal threats"-directing me to their legal department-as a tactic to stop me from pursuing this valid warranty claim. This is a safety hazard and a violation of federal warranty law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728745April 2, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My 2025 Toyota RAV4 (39,919 miles) has a permanent "Check Engine" light. On March 18, 2026, diagnostic codes P24517F and P214502a were found, indicating a failure in the switching valve and fuel tank pressure sensor. Toyota USA and the dealer are refusing to honor the 60,000-mile Powertrain Warranty and Federal Emissions Warranty. I am reporting this as a safety defect because the vehicle may lose power or stall on the highway, creating an immediate crash risk. The manufacturer's refusal to repair a known emission/fuel defect in a new 2025 model has left me with an unsafe vehicle for over 15days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727636March 28, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
On two separate occasions, my car has shaken violently and stopped both times while idling one in my driveway one at a stoplight and then an alert that says engine stopped steering power low came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727535March 27, 2026
UNKNOWN OR OTHER, VISIBILITY/WIPER
There is a stress fracture to the windshield starting at the bottom of the glass where it attaches to the body of the car, below the wipers. It’s not a chip nor was it caused by an object. It’s a semi circle crack. Two employees at the dealer glass department concurred that it’s not damage from a foreign object hitting and that it’s a stress crack. Yet dealer refuses to cover hands warranty. Car has less than 12,000 when this cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727488March 27, 2026
UNKNOWN OR OTHER
info center went real dark in bright sun light--march 26 2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727208March 26, 2026
VISIBILITY
The contact owns a 2025 Toyota Rav4. The contact stated that while driving approximately 60 MPH, the rear driver’s side window suddenly shattered after an abnormally loud bang was heard. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because there were no recalls associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726075March 21, 2026
UNKNOWN OR OTHER
The infotainment display screen frequently goes black while the audio and navigation continues. It requires repeated forced reboots and glitches between the CarPlay and Toyota UI screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725816March 20, 2026
ELECTRICAL SYSTEM
This 2025 RAV4 hybrid XLE Premium is in permanent shape of inoperable due to continues electrical system that drains the 12v battery. Anytime I want to drive the car I have to charge the 12v battery for 3-4 hours before I can attempt to drive the car. This is all the time problems that start about 2 weeks into the purchase of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725432March 19, 2026
UNKNOWN OR OTHER
Nothing happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724494March 15, 2026
STEERING, LANE DEPARTURE: ASSIST
This 2025 RAV4 will randomly move or jerk to the left while driving straight. It does not matter where you are in relation to the center of the lane. Sometime the movement is gentile and other time it is very strong bordering on violent. It will do the same thing with the lane keeping assistance, and pre-collision warning active or disabled. This issue could cause an accident if the jerky movement happened at the wrong time with another car alongside or approaching from the opposite direction. The movement has pushed me across the line a couple of times and it has happened at 15 mph all the way up to 65mph. The dealer did an alignment which did not change the problem. Now they want $425 to recalibrate the forward camara which 'might correct the issue'. This could get very expensive very fast when it should be covered under warranty. There are no warning lamps or messages to indicate the problem. This is a dangerous issue not just an inconvenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721892March 4, 2026
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
We were on a funeral procession when suddenly the car accelerated at a very high speed and hit the end of guard rail head on. My wife on the passenger side and two people at the back were all taken to the emergency room. I got pinned on the steering column and taken out via the roof. I had severe abrasions on both legs, wife has 3 broken ribs,the 2 passengers suffered whiplash and complains of chest pains. Car was purchased 11/3/2025 and I took it for a recall fix about a month ago at Burien Toyota dealership where we bought it. Incident # 2026-55959 Seattle police. At present our car insurance is investigating and our claim # is 082 0356939 Allstate.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11719793February 23, 2026
ELECTRICAL SYSTEM
The contact’s sister owns a 2025 Toyota Rav4. The owner received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The instrument panel intermittently went black. The failure became persistent over time. The dealer was contacted and confirmed that the part was not yet available for the repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer referred the owner to the dealer for assistance. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716028February 5, 2026
TIRES:SIDEWALL
Sidewall randomly cracked while traveling late at night on sparsely populated interstate. No debris on road or potholes encountered to explain why this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4