Toyota Camry Complaints (2009)

1,412 consumer complaints on file.

#11172167January 25, 2019
ENGINE
IT CONSUME TOO MUCH ENGINE OIL. I HAVE TO ADD OIL EVERY OTHER DAY. AFTER 1000 MILES IT BECOMES DRY . I TOOK IT TO THE MECHANIC, HE SAID ALL THE TOYOTA CAMRY 2009 HAVE THIS ISSUE, THE ENGINE NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171815January 24, 2019
ENGINE
BOUGHT A USED 09 CAMRY. EVERYTHING SEEMED FINE UNTIL 2 MONTHS AFTER DRIVING THE CAR WE NOTICED IT WAS BURNING THROUGH OIL, 2.5+ QTS PER 1000 MILES. DID AN OIL CONSUMPTION TEST AND FAILED ONLY TO BE TOLD THAT THEY COULDN'T DO ANYTHING BECAUSE IT'S OUT OF WARRANTY (PAST THE 10 YR MARK). I DON'T UNDERSTAND WHY THEY'D EVEN PERFORM THE OIL CONSUMPTION TEST KNOWING THEY COULDN'T HELP IF IT INDEED FAILED BECAUSE ALTHOUGH IT WAS OUT OF WARRANTY THEY EXPLAINED THAT THE OIL CONSUMPTION TEST IS "WARRANTY PROTOCOL" BEFORE ANY REPAIRS ARE MADE... I CALLED THE HEADQUARTERS OFFICE AND SPOKE TO 2 REPS WHO BOTH DOCUMENTED MY ISSUE AND SAID, "WE'LL FORWARD YOUR COMPLAINT TO OUR MANAGER AND CREATE A CASE... I HONESTLY BELIEVE WE SHOULD TAKE CARE OF THIS", ONLY TO HEAR BACK FROM THE MANAGER WHO LEAD ME ON DURING THE CALL BY SAYING, "IT'S OUR JOB HERE AT TOYOTA TO SERVICE CUSTOMERS IN NEED. I'M FAMILIAR WITH YOUR SITUATION AFTER READING YOUR CASE NOTES. YOU DID NOTHING WRONG AND WEREN'T NEGLIGENT. LET ME SEE WHAT I CAN DO TO HELP YOU". THEN LITERALLY THE NEXT SENTENCE THE GUY SAID, "I'M SORRY, WE CAN'T HELP YOU". I ASKED HIM WHY HE SAID HE WAS GOING TO HELP ME, KNOWING THE DETAILS OF THE CASE WHICH EXPLAINED THAT I WANTED TO HAVE THIS OIL CONSUMPTION ISSUE FIXED. HE LITERALLY SAID, "I WAS FAMILIAR WITH THE RESOLUTION YOU WERE SEARCHING FOR AND I KNEW YOU WERE OUT OF WARRANTY FOR THIS PARTICULAR ISSUE. BUT BECAUSE IT'S A UNIQUE SITUATION AND I CAN MAKE THINGS HAPPEN ON MY END, I DECIDED TO OFFER ASSISTANCE". YET HE DID NOTHING. NOW I'M OUT $5500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171744January 23, 2019
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 153,772.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11171527January 22, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING ON THE INTERSTATE (395N INTO DC) AND THE CAR'S BRAKES FAILED. THE CAR IMMEDIATELY DISPLAYED VEHICLE CONTROL SYSTEM (VCS) FAILURE AND A NUMBER OF OTHER WARNINGS. I WAS FORCED TO SWERVE OUT OF TRAFFIC AND TO UTILIZE THE EMERGENCY BRAKE TO STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166594January 12, 2019
UNKNOWN OR OTHER
MY 2009 TOYOTA CAMRY LE CAUGHT ON FIRE FRIDAY JAN 4 2018. I HAVE NO IDEA HOW IT CAUGHT ON FIRE. THE ONLY VISIBLE WARNING LIGHTS IILLUMINATED WAS THE WINDSHIELD WIPER LIGHT. NO OTHER WARNING LIGHTS ACTIVE PRIOR TO FIRE.THE VEHICLE WAS IN MOTION AT THE TIME OF THE FIRE AND WAS ON A MAJOR HIGHWAY IN PORTLAND OREGON. WHEN THE FIRST STARTED FIRE WE SAW SPARKS FROM UNDER THE HOOD AND SMOKING AND THE VEHICLE STARTED SLOWING DOWN. THEN THE CHECK ENGINE LIGHTS ETC STARTED FLASHING ON AND OFF.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11165226January 4, 2019
SERVICE BRAKES
BRAKE COMES ON, ABS LIGHT COMES ON AND IT BECOMES DIFFICULT TO BRAKE (BRAKES ARE HARD). THEN AFTER AN HOUR OR SO THE LIGHTS GO OFF AND BRAKES RETURN TO NORMAL. I NOTICED THAT WHEN IT RETURNS TO NORMAL THERE IS A HEAVY BUMP, IT ACTUALLY FEELS LIKE SOMEONE BUMPED YOU FROM THE REAR. THIS HAS HAPPENED OFF AND ON FOR ABOUT 3 MONTHS NOW. I TOOK IT TO MY MECHANIC THINKING IT WAS SOMETHING MINOR, PADS ETC. AND IT WAS NOT THAT. ON 11/28/18 I TOOK IT TO THE DEALERSHIP. THEY FOUND NOTHING WRONG. NOT SURE WHAT ELSE CAN BE DONE. THIS IS VERY FRUSTRATING AND POTENTIALLY DANGEROUS. BECAUSE THIS PROBLEM CAN HAPPEN AT ANY TIME WITH NO WARNING, IT HAS HAPPENED WHILE DRIVING AND ALSO STARTING THE VEHICLE. MY PERSONAL MECHANIC DID FIND SOME INFORMATION THAT MAY PERTAIN TO THIS PROBLEM (WARRANTY ENHANCEMENT PROGRAM - ZE1 2007 - 2011 MODEL YEAR CAMRY HYBRID VEHICLES EXTENSION OF WARRANTY COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND SKID CONTROL ECU/BREAK PEDAL SENSOR) SERVICE CAMPAIGN BULLETIN REF# T-CP-ZE1, DATE OF ISSUE JULY 1, 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164523January 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN I DRIVING BACK YESTERDAY JAN 1ST 2019 FROM FRIENDS HOUSE SUDDENLY THE CHECK VSC SYSTEM TURNED ON AND OTHER ICONS TURNED ON IN THE CAR DASHBOARD. I TRIED TO PRESS THE BRAKES AT A STOP SIGN AND THEY DO NOT ENGAGE OR THEY WOULD ENGAGE ON A DELAY, VEHICLE TOOK LONG TIME TO STOP. IT WAS HARD DRIVING BACK AND I WAS SCARED OF AN ACCIDENT HAPPENING EVEN AFTER TURNING ON EMERGENCY BLINKERS ON MY DRIVE BACK HOME. TOYOTA NEEDS TO INVESTIGATE IT AS IT IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162086December 17, 2018
AIR BAGS
TAKATA RECALL - THE KNEE AIRBAG DEPLOYED AFTER A REAR END LOW IMPACT CRASH ON 11/09/18. THE BAG DEPLOYED TOWARD MY ANKLE WHICH WAS ON THE BREAK WITH SUCH FORCE THAT IT CRUSHED MY ANKLE, COMPOUND FRACTURE WITH DISLOCATION AND DESTRUCTION OF LIGAMENTS AND TENDONS OF THE ANKLE JOINT. THE BONE WAS TURNED AT A 90 DEGREE ANGLE. THIS REQUIRED BEING SENT TO THE SHOCK TRAUMA UNIT AT A TRAUMA HOSPITAL IN MEMPHIS, TN. I HAD EXTENSIVE SURGERY ON MY ANKLE AND AN EXTERNAL FIXATOR, WHICH I WILL WEAR UNTIL AROUND MID JANUARY. THEN A WEIGHT BEARING CAST AND EXTENSIVE PHYSICAL THERAPY. THE FIRST DEPUTY ON SITE SAID IT WAS OBVIOUS THE AIRBAG MORE THAN LIKELY CAUSED THE DAMAGE TO MY ANKLE. THERE WAS NO OTHER DAMAGE TO THE INTERIOR OF THE CAR OR FLOOR BOARD AND NO DAMAGE TO THE BREAK OR ACCELERATOR. I HAD NO OTHER INJURIES, OTHER THAT A SLIGHT BUMP ON THE HEAD FROM THE OTHER AIRBAG. I DID HAVE MY SEATBELT ON. I WAS TOLD AT THE HOSPITAL THAT I WAS LUCKY I DIDN'T LOSE MY FOOT, THIS AIRBAG SEEMED TO PROJECT FORCEFULLY DIRECTLY INTO MY ANKLE/FOOT AREA AND I IMMEDIATELY FELT MY ANKLE GO NUMB AND I COULDN'T MOVE IT. THE BONE PROTRUDED OUT OF MY SKIN AND WAS TURNED 90 DEGREES OTHER SURROUNDING BONE WAS FRAGMENTED. SINCE THERE WERE BONE FRAGMENTS THAT WERE TOO SMALL TO REPAIR, THIS WILL COMPLICATE COMPLETE RECOVERY FROM MY INJURY. I HAVE PHOTOS, BUT I WAS UNABLE TO UPLOAD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11161424December 14, 2018
STEERING
AT 150K MILES STEERING WHEEL IS LOCKING UP WHILE IN MOTION. USUALLY OCCURS WHEN TRYING TO TURN RIGHT, LOCKS FOR 2 OR 3 SECONDS THEN JERKS SLIGHTLY BACK TO THE LEFT. HAS DONE THIS 3 TIMES RECENTLY, TWICE LEAVING ME PAUSED MOMENTARILY IN OPPOSITE LANE OF TRAFFIC! FORTUNATELY NO TRAFFIC WAS IN THAT LANE DURING THOSE MOMENTS BEFORE IT UNLOCKED. THE THIRD SITUATION WAS IN MOTION BUT NOT OUR OF PARKING LOT YET. ALSO MAKES A SCREECHING SOUND WHILE THIS IS GOING ON! I SEE WHERE THERE ARE SIMILAR COMPLAINTS ABOUT LATER YEAR MODEL CAMRYS BUT HAVEN'T SEEN ONE ON 2009. ALSO HAVE NOT SEEN SCREECHING SOUND MENTIONED. TRYING TO FIND OUT IF OTHERS HAVE EXPERIENCED WITH 2009?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161441December 14, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATEY 10 MPH AND ATTEMPTING TO STOP, THE VEHICLE WOULD NOT STOP OR SLOW DOWN WHEN DEPRESSING THE BRAKE PEDAL. DURING THE FAILURE, SEVERAL WARNING MESSAGES AND INDICATORS DISPLAYED AND ILLUMINATED INCLUDING "CHECK VSC SYSTEM" (VEHICLE STABILITY CONTROL), ABS, MASTER WARNING, AND BRAKE FAILURE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO PASSPORT TOYOTA (5001 AUTH WAY, SUITLAND, MD) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153490November 24, 2018
SERVICE BRAKES
WHILE DRIVING STRAIGHT AT ABOUT 40 MPH (IN A 50 MPH ZONE ON A BACK ROAD) I STEPPED ON THE BRAKES WHEN APPROACHING A STOP SIGN. THE BRAKES FAILED TO ENGAGE. THE CHECK VBS SYSTEM WARNING CAME ON AS WELL AS ALL OF THE DASH BOARD WARNING LIGHTS. THE CAR WAS CHECKED AND THE BRAKE PADS WERE FINE, THE BRAKE FLUID LEVEL WAS NORMAL, AND NO COMPUTER CODES CAME UP WHEN THAT WAS CHECKED. THE BRAKE LIGHT KEEPS COMING ON AND OFF AND THE BRAKES WORK MOST OF THE TIME, BUT OUT OF NO WHERE THEY WON'T ENGAGE. IT WAS VERY SCARY, ESPECIALLY BECAUSE MY KIDS WERE IN THE CAR. THANK GOODNESS I WASN'T GOING FASTER THAN I WAS BECAUSE I DON'T THINK WE WOULD HAVE STOPPED IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152097November 16, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKE, ABS AND WARNING LIGHTS CAME ON, CHECK VSC MESSAGE CAME ON AND MY BRAKES STOPPED WORKING. I WAS LEAVING MY PARKING LOT AND GOT HALFWAY DOWN THE BLOCK WHEN THIS OCCURRED. I COULD NOT BRAKE SO I LET THE CAR ROLL TO A STOP AND USED THE CURB TO MAKE A COMPLETE STOP. CAR I HAD NOT MOVED SINCE I DROVE IT REALLY SLOW TO HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151683November 15, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE OIL INDICATOR ILLUMINATED AND THE OIL LEVEL WAS VERY LOW AFTER A RECENT OIL CHANGE. THE DEALER (TOYOTA OF LANCASTER, 43301 12TH ST W, LANCASTER, CA 93534, (661) 948-0731) ADVISED THE CONTACT TO WAIT A MONTH AND OBSERVE IF THERE WAS WHITE OR BLACK SMOKE COMING FROM THE EXHAUST PIPE, WHICH COULD SIGNAL A FAILURE WITH THE PISTON SEALS. THE CONTACT TRIED USING THICK SYNTHETIC OIL, BUT THE OIL LEVEL FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150952November 12, 2018
ENGINE
WAS TOLD THAT THE VALVE COVER GASKET WAS LEAKING, WHICH IT WAS , HAD IT REPAIRED. I HAD IT REPLACED RECENTLY AGAIN AS THE FIRST REPAIR SHOP DID IT INCORRECTLY. CAR IS STILL USING ABOUT A HALF A QUART OF OIL EVERY 700 MILES. THERE ARE NO VISIBLE LEAKS. I HAD A MECHANIC CHECK IT ALL OVER FOR LEAKS (RESULTED IN GASKET REPLACEMENT), NO OTHER LEAKS DETECTED. THE CAR NOW HAS OVER 175,000 MILES AND IT IS MY UNDERSTANDING TOYOTA WILL NOT COVER IT AS IT IS OVER THE 150K LIMIT. IT RUNS NORMALLY, NO LOSS OF POWER, DOES NOT KNOCK OR PING. MY CONCERN IS THAT THIS WILL GET WORSE OVER TIME . I ALWAYS THOUGHT I HAD NOTHING TO WORRY ABOUT IN THE WAY OF RELIABILITY AS A TOYOTA OWNER. I HAVE MY DOUBTS AS I HAVE READ SEVERAL COMPLAINT SITES AND SEE SIMILAR ISSUES WITH THIS MODEL YEAR, OF EXCESSIVE OIL USE. TOYOTA WAS AWARE OF THE ISSUE , I NEVER RECEIVED NOTICE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150258November 9, 2018
UNKNOWN OR OTHER
THE FACTORY PROVIDED VEHICLE JACK IS OF POOR QUALITY. IT BENT FROM THE MIDDLE AFTER THE VERY FIRST USE. IF NOT FOR THE TIRE STILL ON THE AXEL, THE CAR WOULD'VE HAD LOTS OF DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143606October 29, 2018
VISIBILITY/WIPER
WHILE I WAS DRIVING AT ABOUT 65 MPH ON A FOUR LANE DIVIDED HIGHWAY, THE DRIVER'S VISOR SUDDENLY AND UNEXPECTEDLY ROTATED COMPLETELY DOWN, BLOCKING MY VIEW OUT OF THE WINDSHIELD SO THAT I COULD NOT SEE AHEAD. IT WAS A DANGEROUS AND FRIGHTENING SITUATION! I HAD TO KEEP CONTROL OF THE CAR WHILE HOLDING THE VISOR UP SO THAT I COULD GET HOME SAFELY AND THEN GET THE CAR TO THE REPAIR FACILITY. TOYOTA KNEW THAT THIS SAFETY HAZARD EXISTED AND WAS SERIOUS BECAUSE IT DID A "WARRANTY ENHANCEMENT NOTICE" FOR 2007 TO 2011 CAMRY HYBRID SUN VISOR BRACKETS, BUT THIS EXPIRED FOR MY CAR IN MAY OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142188October 23, 2018
VISIBILITY/WIPER, STRUCTURE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING IN THE RAIN, THE WINDSHIELD FOGGED UP AND IMPAIRED THE CONTACT'S VISION. THE CONTACT STATED THAT THE DASHBOARD MATERIAL BECAME WORN OVER TIME DUE TO HEAT AND AFFECTED THE WINDSHIELD. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER STATED THAT A SPECIAL WARRANTY HAD JUST EXPIRED; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141052October 17, 2018
STRUCTURE:BODY
GLARE FROM DASHBOARD WHEN SUN SHINES ON IT THERE IS A WARRANTY ENCHANCEMENT PROGRAM WHICH EXPIRES AFTER TIME BUT THIS REMAINS HAZARD IF DASHBOARD IS NOT REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133544October 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ODOR OF BURNING OIL WAS PRESENT BEFORE THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT NOTICED THAT THE OIL DIP STICK WAS LOW. ONCE OIL WAS ADDED, THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE OIL WAS LAST CHANGED ON AUGUST 13, 2018. THE MANUFACTURER AND LOCAL DEALER SUNRISE TOYOTA (3984 SUNRISE HWY, OAKDALE, NY) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131613September 25, 2018
ENGINE
HIGHLY EXCESSIVE OIL CONSUMPTION THAT HAS PROGRESSIVELY GOTTEN WORSE OVER TIME NOW UP TO 2 QUARTS IN 1,200 MILES! TOYOTA DENIES THERE IS ANYTHING WRONG WHICH THEY MUST KNOW IS A LIE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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