Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11694842October 21, 2025
SUSPENSION, WHEELS, POWER TRAIN
The Tesla model Y Performance has a tire wear problem that causes uneven wear and creates cupping that occurs within 7500 miles of tire wear. There is also a weird sound even when you have new tires on the vehicle. The noise grows as your speed goes up it is almost painful at 70mph. It is a known issue and Tesla refuses to address the problem even though they are aware of it. This cupping issue creates a loud noise within the vehicle and reduces the tire mileage to under have of the rated mileage. I have taken my model Y in three times and while they state they are unable to work on the noise unless I replace my tires. I believe there is other problems with the suspension because of the noise the model y make regardless of the cupping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694211October 17, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
On July 22, 2025, at about 6:30 PM in a western suburb of Illinois, on a hot, humid, sunny evening after my car had sat in direct sun all day, my 2022 Tesla Model Y Long Range (Dual Motor AWD) suffered a total electrical failure. As I walked up, the car unlocked automatically with my phone key as usual. I placed my dog in the back seat, closed that door, and immediately tried to open the driver’s/front door—but it would not open. The phone key failed, and the backup key card at the B-pillar also failed to unlock the car. I then tried resetting and reconnecting my phone key through the Tesla app, but nothing worked. There were no 12-V or low-voltage warnings on the display or app. I could not find a phone number or live help in the Tesla app; my son and I searched YouTube for guidance but could not fix it. My dog was trapped inside in dangerous heat, so I called 911. Police first tried a slim-jim tool without success and then broke the driver’s window to reach in and open the front door, but the rear doors and windows remained inoperative. The dog was in the car for 30 to 45 minutes before the window was broken. Once inside, I found that the front seats would not move forward or backward, none of the windows would not roll down, and the rear doors would not open from inside. It took another 30 to clear enough glass to evacuate my 75-lb dog through the front seats; we both sustained cuts, and I sprained my ankle. The event was traumatic and posed a serious heat-injury risk (~85 °F ambient, interior >110 °F within minutes). Police documented the incident. Tesla Service Center (Naperville IL) later confirmed a 12-V failure as the cause, replaced the 12-V battery with an upgraded model under warranty, and repaired the driver’s window and door trim. Tesla Insurance was notified the next morning but closed the claim and covered repairs under warranty. No warnings appeared until the following morning, when a low-voltage alert appeared in my Tesla app when being serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692487October 10, 2025
UNKNOWN OR OTHER
Tesla Dashcam fails to record the accident. I have requested data from Tesla; however, all the related data (call, messages) I obtained on the date is missing.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11691401October 4, 2025
UNKNOWN OR OTHER
Stress crack appeared starting at edge after no apparent exterior damage or external factors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690194September 28, 2025
AIR BAGS
I keep getting alerts that there is a front right safety restraint system issue and service is required. Repair note Nov. 14 2024 stated: Safety Restraint alert has been intermittent over at least the past year. Customer has had previous Service Visits for same alert (RCM2_a136_sideAB1stRowROpen). Issue seems to be somewhere within the harness affecting the passenger side airbag. Replaced the Front Right (passenger) seat harness.Alerts are currently cleared. Feb 15, 2024 Repair Notes: Technician verified customer concern. Tech found the alert was for the 1st row passenger side airbag. Tech checked the connector in the seat and it was softset. Tech plugged it back in and made sure it was secure. Tech test drove and verified no alerts present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689943September 26, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
Vehicle 2022 Tesla Model Y AWD with Long Range Battery (Steel Grey) VIN: [XXX] License Plate: [XXX] State: CA Production Date: 03/2022 Incident Date/Time: September 20, 2025 ~7:30 AM Location: [City, CA] Description: While using Tesla’s Full Self-Driving (FSD), the vehicle approached a construction zone with a red light. The car slowed as if preparing to stop, then suddenly veered toward the side of the road and struck a construction barrier/pole. The maneuver was unexpected and occurred too quickly to prevent impact. This raises concerns about FSD’s ability to handle construction zones, traffic signals, and obstacles. Injury/Property Damage: Vehicle declared a total loss. Driver sustained neck and back injuries. Request: I am reporting this as a potential safety defect and request NHTSA investigate whether Tesla’s FSD has deficiencies in detecting/handling construction zones and signals in these conditions. Complainant contact: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11687884September 17, 2025
SEAT BELTS
Seat belt locked up on my son(8yr old) on the back of passager seat. he can't unbuckle. It got tight. I have to drove to fire department ask for help. We had 3 fire fighters helping him to get out of it. they can't. so the fire fighters have to cut the seat belt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687672September 16, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
on July 19, 2025 my 10-year old daughter entered the back seat and shut the door. When I (her mother) went to get into the drivers door the electricity in the car completely shut down locking my daughter in the vehicle. There were no visible icons or labels showing where the emergency/manual latch was. She was hystercial and heating up quickly. We called Tesla roadside assistance and the agent spent 10-15 minutes explaining how to get out of a Model 3 (we had a model Y). He then proceeded to tell us that he did not know how to advise her how to get out. He told us not to break the window and to search it on Google. when we asked for his name he would not provide it and he displayed hesitation and resistance to connect us with his superior. We explained that he was dealing with a potentially fatal situation and he displayed ZERO sense of urgency or compassion for the situation. We were able get her out of the vehicle after researching it online. But Tesla did not provide any guidance to help. Our car was at 80% charge and we did not get any low voltage notification or warning that the auxiliary battery was dead or low. My daughter was dehydrated and is forever traumatized by this situation and could have been seriously harmed. Tesla does not provide a standard vehicle delivery process when you purchase or lease a vehicle from them. They do not provide any tutorial or notification on what to do in the case you lose electrical power. The manual emergency latch is not labelled at all. You would never know it was there unless you search online. We sent an email to Tesla notifying them of the situation and they never responded. We even shared this with the service manager who replaced the battery and he said it is a common occurrence and brushed it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687532September 16, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
I saw that the US National Highway Traffic Safety Administration is investigating the Tesla Model Y (2021 and over) due to the electronic door handles becoming inoperative. I am happy and relieved to see this is being looked into since this recently happened to my vehicle a couple of months ago. The rear passenger side door unlocked initially for me to put by [XXX] old into the car seat but when I went to open the driver's side door, the handles would not open. I tried all other door handles and all were locked. Luckily, I had not shut the door next to my child's car seat yet, otherwise it would've locked my child inside the vehicle. I opened a ticket with Tesla and they sent a technician out. He said the low voltage battery needed to be replaced and when this happens all electric door handles will be unresponsive and locked. However, the vehicle never showed any warning or notification leading up to this. He said when the 12V battery fails, the only way to unlock the unresponsive doors is to use the manual release inside the car or jump the 12V battery under the frunk (assuming you have the right jumping cables outside of the car). The Tesla technician said it is a flaw in the Model Y design and he said I would've had to break a window to get my child out if they are not old enough to locate and release the manual door release inside the vehicle. This poses a huge safety risk to parents with young children. I really hope Tesla implements another emergency way to release the doors from outside the vehicle to avoid young children from being locked inside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684109August 30, 2025
SEAT BELTS, UNKNOWN OR OTHER
Subject: Complaint – Tesla North Hollywood Service Visit on Aug 30 Date: August 30, 2025 Time: Around 12:25 PM Location: Tesla North Hollywood Service Center Advisor: Anthony I visited the Tesla service center to report issues with my car: Possible seat belt problem in the back seat (my two kids sit there) Front and rear windows sometimes stop working I spoke with Anthony explained the issues and showed him the video i recorded it clearly show seat belt and windows malfunction . tesla Security cameras will confirm this. He smiled and asked if we wore seat belts. I said yes. He asked me to go to the car, but he didn’t inspect anything. I asked him again to check, and he said there’s nothing he can do unless the problem is happening right now. Then he walked away. This was very disappointing, especially because this is a safety concern involving children. No inspection was done, and my concerns were dismissed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683413August 27, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The driver side mirror vibrates causing a blurry image while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683017August 25, 2025
STRUCTURE:BODY, SUSPENSION, WHEELS
I initially brought my car in for a weird clicking noise. This noise went away after the car was towed to the Service Center. During service at Tesla Service Center in LA on August 04, 2025, technicians identified structural deformation of the left-hand rear subframe toe link mounting side wall. This deformation prevents proper alignment of the suspension bolt and makes a 4-wheel alignment impossible. Tesla refused warranty coverage, claiming “impact damage,” citing only cosmetic wheel rim scrape as evidence. However: 1. Torque paint marks remain intact, proving the bolt has not shifted since factory assembly. 2. No collateral suspension damage (control arms, bushings, underbody) was found, which would normally occur if an impact strong enough to bend a subframe ear had happened. 3. This failure mode is nearly identical to Tesla’s prior recall (21V-835 / 23V-235) on the front suspension lateral link bolts, which involved subframe mounting holes deforming and preventing proper alignment. Safety Concern: The subframe is a critical structural component of the suspension system. Deformation at the toe link mounting point risks the following issues: improper suspension geometry, loss of wheel alignment, reduced vehicle stability and tire wear, and potential sudden loss of control in emergency maneuvers. Tesla has declined to repair this under warranty, leaving the defect unresolved. I believe this represents a potential systemic defect in the rear subframe design, similar to the previously acknowledged front subframe defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682599August 23, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using Tesla Autopilot (Adaptive Cruise Control) Tesla Curvature Assist will engage on straight roads during nice weather and great forward visibility. When Tesla Curvature Assist engages, the car brakes and slows dramatically. I have had drivers behind me think I was brake checking them or messing with them. This feature is dangerous and there is not an option to disable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682563August 23, 2025
VEHICLE SPEED CONTROL, STEERING, ELECTRICAL SYSTEM
After installing the most recent Tesla software update, my vehicle immediately displayed multiple alerts: traction control disabled, stability control disabled, and reduced steering assist. Cameras were disabled, navigation was disabled and my vehicle location was wrong. The vehicle lost core safety systems that are critical to safe driving The car functioned normally before the update. Immediately afterward, these safety systems were disabled. Tesla Service has since diagnosed and confirmed, They state “an internal short within the drive assistance module (computer). The internal short is causing excessive current draw, resulting in loss of driver assistance features. The latest software has revealed the underlying root issue within the car computer.” This indicates that the vehicle was operating with a latent defect that Tesla’s diagnostic update exposed. The update did not cause wear-and-tear failure; it surfaced a hidden safety defect inside Tesla’s own hardware. Why This Is a Safety Concern Loss of traction control, stability control, and steering assist creates a significant risk of loss of vehicle control. If this had occurred while driving at speed, the sudden loss of these systems could have led to an accident. Attempting a reboot while driving (Tesla’s standard troubleshooting suggestion) would have created further distraction and risk. luckily when the car catastrophically failed and was unable to turn, I was in my driveway and not on a highway or any other roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681847August 20, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, STEERING
accident involving my Tesla while the Full Self-Driving (FSD) feature was engaged. Vehicle Information: [2022, Model - Y, ] Incident Summary: While driving with FSD engaged, the vehicle hydroplaned and the steering wheel started spinning uncontrollably and despite attempts, couldn't regain control of the car, and it spun while crossing lanes. A truck hit the front of the car and ended up on shoulder.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11680098August 12, 2025
STEERING
[XXX] [XXX] When I entered [XXX] from Los Angeles Airport using the [XXX], I was going about 30 miles per hour when I finished entering and was climbing the left curve to return to the sharing lane, when suddenly the steering wheel turned to the left by itself and I almost hit the wall. If I hadn't turned the steering wheel back hard, I think the car would have crashed into the wall. The dashcam footage is also available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678872August 6, 2025
STEERING
Steering consistently made rattling/clicking noises, coming from under near the steering column. Car was taken to Tesla Service Center, and service center replaced the front lower lateral and compliance link assemblies due to worn bushings. For additional context, this car has only 38,000 miles on the odometer, driven primarily in Southern California.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675101July 21, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On April 18th, 2025, I dropped off my 2022 Tesla Model Y at Tesla Collision Center (Paramus, NJ) after a minor accident. I later revoked consent for any repairs via email. Despite this, Tesla performed major body and paint work without my permission. No signed work order exists. The repairs were unauthorized and proceeded without my knowledge or approval until this day. These changes now risk altering my VIN history and vehicle safety records. I’m concerned this constitutes falsified documentation and could affect resale value, title accuracy, and liability in future accidents. I was never shown a repair summary or given the chance to approve or decline service. Even after I sent a formal cease-and-desist letter on June 6, 2025, Tesla towed my rental vehicle on June 4 (without warning), which I had been using through Tesla Insurance. My personal belongings were inside. The timing suggests retaliation for revoking consent and demanding documentation. There were no mechanical failures or warning lights before this, but my concern is that Tesla falsified records & carried out structural work under my VIN without my legal consent. That poses serious risk to my safety and consumer transparency. The work was done by Tesla’s own collision center. The vehicle is available for inspection. I request NHTSA to review Tesla’s repair authorization practices and investigate whether unauthorized repairs, falsified VIN records, or retaliation have occurred in my case and others. This incident reflects broader safety concerns around Tesla’s internal repair authorization system, which may allow collision centers to proceed without documented customer consent. If vehicle repairs are being logged under owner records without approval, this poses risk to accident liability, insurance disputes, and NHTSA transparency. I request a formal investigation into Tesla’s repair authorization practices and how they affect vehicle safety, ownership rights, and regulatory compliance. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673133July 13, 2025
UNKNOWN OR OTHER
I was driving on the freeway in the fast lane using FSD (full self driving). The car attempted to merge into another Tesla in the lane to my right. I immediately took over control and pressed on the brake to prevent a high speed accident. At that speed the car almost totally lost control. My friend and I could easily have died. We both felt the car just tried to kill us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668663June 23, 2025
POWER TRAIN
Squeaking of lower control arms arms around 70k miles. Upper & lower require replacement, per Tesla Service Center
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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