Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11450551February 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450534February 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450520February 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Car consistently brakes unexpectedly when another large car is passing going the opposite direction. There have also been times they shadows cause the same result. I believe this is referred to as phantom braking and it makes the adaptive cruise control unusable and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450498February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On many occasions the car slams on the brakes when there is no reason. Sometimes there is a car approaching from the other direction but not encroaching in my lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450485February 4, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking when on cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450459February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car does phantom braking and creates dangerous situation on the highway. Happened many times on cruise control and autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450431February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on HWY 101 just north of Santa Barbara California with cruise control on, the car suddenly braked dropping from 70 to 40. I pulled onto the shoulder so no one would rear end me. There was nothing in front of me in either lane. Luckily, there was also nothing behind me. This had happened previously but the slowing was far less abrupt and recovered immediately. I sent an email to the person with whom I dealt at the Tesla showroom saying I wanted to report this to Tesla, but have not heard back. Please advise on how I can report this to Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450378February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450364February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450263February 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450260February 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450240February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While in autopilot (driver assistance feature which keeps the vehicle in the lane and keeps a specified distance from the car in front of you) the car braked multiple times with no obstacle in front of the vehicle. Often referred to as phantom braking, the safety of others and yourself is at risk if there is a car behind you and your vehicle brakes for no apparent reason on the highway. I believe this is a known issue with other similar complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450182February 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on freeway car drastically brakes for no apparent reason, almost getting rear ended by car behind me. This happens while cruise control is on, several times! Very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450123February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving 75mph on a divided highway. I was in the left lane passing a slower vehicle in the right lane. There was nothing in front of me. A pickup truck was a couple of car lengths behind me passing the vehicle on the right too. As we were passing the vehicle attempted to stop for absolutely no reason whatsoever. My Tesla Model Y essentially slammed on the brakes going 75mph with a vehicle behind me. There was zero reason to do this and was dangerous as I could have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450103February 3, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway using Autopilot, and the brakes engaged very suddenly without any warning signal nor was there anything in front of my car. (Aka “phantom braking” event).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450102February 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When on auto pilot or even simple cruise control the car often forcibly brakes for no apparent reason. It will sometimes brake when another vehicle is in the other lane or for no reason at all. I have asked the service center about the issue and they claim they have never heard of the problem. This is a very dangerous problem as it could cause a vehicle behind me to rear end me and cause damage or injury. It is terrifying when it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450035February 2, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking concern with new Tesla model Y. While driving on two lane highway at night between Las Vegas and Phoenix both directions on separate days phantom blacking makes the adaptive cruise control unusable. Almost every time a vehicle is spotted approaching at a distance the car will suddenly hard brake. My concern is being rear ended by someone if they are close behind. This is not with FSD just adaptive cruise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450030February 2, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450020February 2, 2022
STEERING, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450002February 2, 2022
SERVICE BRAKES, VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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