Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11452388February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle experiences "phantom braking" where during use of TACC or "Autopilot" it will suddenly and drastically slow down without warning. This seems to occur when it falsely detects another vehicle is about to enter the same lane either with oncoming or merging traffic. Seems to be more severe with poor lighting conditions (dawn, dusk, nighttime) and on two-lane undivided roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452386February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452373February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When using traffic aware cruise control or Autopilot, the car will slam on the brakes when it sees a large vehicle, like a semi truck or bus, in the oncoming lane. It happens about 50% of the time when there is a truck in the oncoming lane. Recently, on a drive up highway 88 near Jackson, this happened 8 times over a 40 mile stretch. It doesn’t just slow down— it tries to come to a full stop, snapping my head forward. I nearly lost control several times. I no longer feel safe using cruise control at all, under any circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452019February 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using the traffic aware cruise control the vehicle brakes hard suddenly for no reason. I have only had this model Y for 11 days and only have 280 miles on the car and it has braked for no reason over 20 times. I have had to stop using the cruise control and haven’t tried the auto pilot. I am concerned about being rear ended and hope Tesla finds a fix to this quickly. I know there are others having this same issue and wanted to report my experience on a newly purchased Model Y. I have also made Tesla aware of my concern but have not heard anything back from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452004February 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452000February 14, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451964February 14, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a snowy narrow two lane road at 9:45am. There was no one in front of me and no oncoming traffic. The car suddenly applied the brakes, hard (along with an alarm and notice on screen that the emergency breaking system had been applied). It was only for a moment and the car dropped about 10 mph. What made the situation particularly troubling is that the road was very slippery in many areas as it was snowing and I was in a reduced salt area near a reservoir. If this had happened 500 yards earlier or later I would likely have gone off the road. This Tesla has the latest software update 2022.4.5. The dealer will be looking at the car in a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451947February 14, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car breaks hard suddenly when in cruise control- multiple times ands every time it’s in CC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451810February 14, 2022
ENGINE
Car stops in highway with alarm rear motor disabled. Took it to Tesla they say it is a fluke go head and drive. It happend last month and again multiple times on Feb 13th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451798February 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car phantom braked when in a 2 lane highway when there was an approaching car in the opposite lane. No danger of the other car colliding but Tesla braked for no reason. Happened multiple times while using Autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451777February 13, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451719February 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Several times during our first long trip in our new Model Y, it slammed the brakes on for no reason with cruise control enabled. We were traveling on interstate 80, with speed limits typically 75-80mph. In some cases, we slowed from 80mph to 55mph due to these unexplained braking events and were in serious danger of being rear ended more than one time. Conditions were sunny, clear, and there was absolutely no reason the vehicle should have braked when it did. No objects on the road, no other vehicles next to or in front of ours. It was completely unexpected and dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451644February 12, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple Occurrences - I use cruise control only - not Autopilot. Vehicle randomly applies the brakes with no traffic or obstructions. Most times it is momentary where the car drops 1 or 2 mph and then returns to set speed. Yesterday (2/11/2022) it twice initiated a hard brake and dropped the speed 10 mph before I could intercede. This is a very dangerous situation! Last week, another Model Y passed me on the highway and I counted 10 brake flashes in a mile. I then experienced 3 myself. Seems to happen more when the sun is low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451542February 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
driving southbound on hwy 101 coming from Atascadero going to Buellton. section of highway had 2 lanes in each direction. center divider was narrow - no trees. there were no cars in front of me. car suddenly braked. i looked and saw a large truck traveling north bound. that was the only other vehicle on the road. the first time this happened (a couple of weeks ago) I swerved onto the shoulder so i wouldn't get hit. This time, knowing what was happening, i hit the gas and got back to my traveling speed. no collision or damage. but you have to tell Tesla to fix this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451502February 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated while driving 60 MPH with the cruise control feature activated, the vehicle independently decelerated. The contact stated that while on a two-way street with another vehicle approaching, the vehicle abruptly stopped. The contact stated that the Forward Collision-Avoidance Adaptive Cruise Control feature was not operating as designed. The contact stated that the safety scope feature of the vehicle was too close causing the vehicle to erroneously brake whenever another vehicle was nearby. There was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the failure was a common failure. The contact was also informed that the manufacturer was aware of the failure and was in the process of implementing a software update to fix the issue. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451486February 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451179February 9, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450970February 8, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The infotainment/speedometer froze and went black. This caused the loss of the speedometer and turn signal control. The vehicle still accelerated,decelerated, braked and turned correctly but there was no indication of the current speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450805February 7, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450610February 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a single lane road in Bismarck, ND in low light conditions the car did what we call phantom braking anytime a oncoming car would be approaching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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