Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11754034July 31, 2026
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
FSD failed when on FSD to go to local Walmart, in Walmart parking lot while on FSD, vehicle was parking it self by backing up and it hit shopping cart rack. It failed to see physical shopping cart rack and stop and park. It could have hurt someone if someone was there, software and 3 cameras didn’t avoid the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11752664July 24, 2026
STEERING
I was backing out of my residential driveway when I suddenly noticed the steering wheel required much greater effort than normal, indicating a loss of power steering. There were no prior warning messages or symptoms before this event. As I began driving, multiple warnings appeared on the display, including “Steering Assist Reduced,” “Stability Control Disabled,” “Traction Control Disabled,” and “Vehicle Hold Unavailable.” The steering immediately became extremely heavy, making the vehicle difficult to maneuver safely. Because the failure occurred without warning, I did not feel it was safe to continue driving except to move the vehicle as necessary. The vehicle was subsequently inspected by a Tesla Service Center, which confirmed that the steering rack and Front Vehicle Controller required replacement. The repair was performed by Tesla after diagnosis. I am submitting this report because a sudden loss of steering assist without any prior warning presents a significant safety risk. Although this occurred while pulling out of my driveway, the same failure could occur while a driver is traveling at higher speeds or in traffic, where maintaining control of the vehicle could be much more difficult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752539July 23, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
As a 100% T&P Disabled Veteran relying on advanced driver-assistance for mobility, I purchased a 2022 Tesla Model Y Performance with Hardware 3 (HW3), which was actively advertised and sold as possessing all necessary hardware for safe, autonomous operation. In practice, the vehicle suffers from safety-critical driver-assist defects—including unexpected disengagements and erratic system choices—due to fundamental HW3 processing and memory bandwidth limitations. Operating a vehicle marketed as autonomy-ready, but constrained by hardware incapable of handling complex traffic scenarios safely, forces constant manual intervention and creates an unacceptable collision hazard for a disabled driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752329July 23, 2026
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
**Incident Report — Tesla Model Y Safety System Failure** The subject vehicle, a Tesla Model Y equipped with Full Self-Driving (FSD) technology and advanced safety features, was involved in a collision at an estimated impact speed of 40–45 MPH. The vehicle's onboard recording system captured the incident and clearly documents the impact dynamics, vehicle speed at impact, and the contributing actions of the other party involved. **Incident Details:** - **Impact Location:** Left front side of vehicle - **Impact Speed:** 40–45 MPH - **Damage Assessment:** Vehicle declared total loss by insurance - **Recorded Evidence:** Onboard system footage available **Safety System Failures:** Despite the severity of the impact and speed involved, the following safety systems failed to activate: - Emergency braking system did not engage - Forward Collision Warning Failed - Seatbelt pre-tensioning/locking mechanism did not activate - Airbag deployment systems failed (front, side, curtain, and knee airbags) **Concern:** The vehicle's advanced safety features—which are primary design components marketed for collision mitigation—did not function as designed or expected. Given the impact speed and severity, these safety systems should have either mitigated the collision or deployed to protect occupants. The failure of multiple redundant safety systems raises questions regarding the reliability and function of these critical systems at the time of impact. **Available Evidence:** - Onboard system footage (speed, impact angle, timing) - Insurance total loss assessment - Medical records (if applicable) - Vehicle service history
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11750229July 14, 2026
EXTERIOR LIGHTING
The passenger-side (right) headlight assembly suffered an internal mechanical failure and is stuck aimed too high. It cannot be calibrated or lowered to factory specification. This poses a severe safety risk by blinding oncoming traffic at night. The vehicle was inspected by a manufacturer service center on July 13, 2026. The factory technician confirmed in the official service notes that the right-side headlight is 'internally faulty and will not lower the headlight height to specification,' requiring a full assembly replacement. This is the second time this exact OEM component has failed under normal use; the entire assembly was previously replaced for a failure just over two years prior. No external damage, collision, or impact caused this internal mechanism to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749945July 13, 2026
SUSPENSION
The contact owns a 2022 Tesla Model Y. The contact stated that while pulling in and out of a driveway, and while coming to a stop or driving from a stop, the vehicle made an abnormal sound that became louder over time. No warning lights illuminated. The vehicle was taken to the service center, where it was diagnosed and determined that the front driver’s and passenger’s side upper control arms had failed. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749824July 12, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla Y on the freeway, FSD on(Full Self Driving), driving at 70 mph. I saw the cars ahead are slowing but my car was not slowing, so I braked and held the steering wheel firmly. However, my car still hit the car in front at 36 mph. The airbag deployed and luckily I only sprained my thumb in both hands in holding the steering wheel very hard. If I didn't take over my car would have hit the car in front at 70 mph. I downloaded Tesla "Vehicle Data Report" and it shows that the "FSD was active, Cruise Control State was active, Driver Monitoring Detection was detected and I applied the brake. I used FSD for over 3 years and no problem at all, until the accident. The Tesla Data shows that the FSD malfunctioned that caused the accident but my insurance told me that it was my fault and they increased my insurance for $227 a month.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11749156July 8, 2026
STEERING
The vehicle pulls or "snaps/clicks" when wheel is moved at all speeds while driving manually. It is more prevalent at higher highway speeds. Tesla stated steering gear mechanism may need replacement and it is considered normal wear and tear. There are no alignment, nor wheel, problems. The steering issue has become a hazard on the highway due to the sudden "jerk" reaction from steering wheel input. I am concerned the steering wheel input may become completely unresponsive in the near future when vehicle is being driven. Steering components should be a safety problem and not a typical "wear and tear" component. Car has never been in an accident or incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748516July 6, 2026
STEERING, UNKNOWN OR OTHER, WHEELS
"I have a Tesla Model Y that experienced what looks like a steering malfunction, with documented data and repair records already in hand. "While driving our 2024 Tesla Model Y when the steering wheel suddenly turned itself, hard left, and driver couldn't regain control. The car went up a hillside, between a utility/ electricity pole and an electrical box, coming to a stop just inches from the pole. No injury, but real vehicle damage." "I pulled Tesla's own vehicle data log for that exact moment. It shows the steering angle went from +362° to -358° — basically two full wheel rotations — in about 1.5 seconds, while the torque sensor barely registered any force. Then the wheel stayed pinned at full-left lock for about 8 seconds while the car was actively accelerating in Drive." There was a fault code 14 mention in the data file right before the incident. "Tesla told us their review of the data showed 'no malfunction.' But afterward, Tesla's own repair records show they replaced the steering gear assembly and the drive unit — after we complained the steering felt stiff once we got the car back from the first repair."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748286July 4, 2026
UNKNOWN OR OTHER
I had gotten the free trial of FSD (full self driving) from Tesla in 2024. I used it with a friend to take us to the zoo. It drove there perfectly with no issues & even backed itself in the parking spot. When time to leave, my friend suggested using the “summon” mode to have the car come to us- it was in view, maybe 10 or so yards away from the curb where we were. I held down the button to summon, the lights turned on & it began making the noise evs make when reversing to alert others that it was on the move. It started slowly creeping out of the spot, maybe a foot or two when it suddenly turned the wheel all the way to the left and accelerated, crashing into the parked car next to it. We were in a bit of a shock, as it was so slow- but it happened so fast? I didn’t even have time to take my finger off the button that made it move/ stop. It did everything in a split second. I have not used the feature since, and when I brought it up to a Tesla engineer they sort of downplayed it & said it was my fault for not properly supervising the vehicle. However, there was really nothing that could have been done in that situation to prevent that. At no point did my friend or I think the vehicle would randomly accelerate into the car next to it, and I would ask how a human would be able to predict that? The more I see incidents of faulty FSD online, the more I believe this incident should be investigated. Thank you for your time If you reach out regarding this case, I know the date of this incident was April 3, 2024 between window of 4-5pm
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11747908July 2, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
FSD / vision system , no warnings , the vehicle is turning left and right on a straight road sunny conditions. I have a video that it wouldn’t let me attach to the case. I had Tesla service review this and they told me it’s standard behavior, this never occurred before and is dangerous and unusable. Autopilot has an issue that Tesla themself can’t detect and when I get into an accident it’ll Be too late. I’ve been complaining about this for 3 months and Tesla keeps telling me it’s standard behavior, this never happened before the car used to drive straight, brand new tires front and back , blanket and aligned the car drives straight while not in autopilot, issue is directly related to FSD and Tesla autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747051June 28, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On Saturday, [XXX] at around [XXX] going west on [XXX] toward [XXX] stopped at the intersection of [XXX]. While driving my 2022 Tesla Model Y, Performance, I was stopped at a red light. When the light turned green and I began accelerating normally through the intersection, both passenger-side doors unexpectedly unlatched at the same time. The windows on both passenger doors lowered slightly, and the vehicle displayed a warning indicating the doors were open and to drive carefully. This created an immediate safety hazard, as the doors opened while the vehicle was in motion without any intentional action from the occupants(there were 0 occupants there). This is the second time this exact issue has occurred under similar circumstances, with the previous incident also happening as I accelerated from a red light. The vehicle should not allow multiple doors to unlatch while driving. I have reported the issue to Tesla for inspection and request that this incident be documented and investigated as a potential safety defect. I was going less that 10 mph when this occurred. Thankfully, my toddler was not sitting in the back seat and there were no passengers in the car. No injuries. No crash. *Unable to upload any photos/screenshots at the moment, but can email or link a drive when need be. This website doesn't support any uploads at the moment. I'm on a Mac using Google Chrome. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746965June 27, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This week, I was driving my Tesla at approximately 65 mph in the middle lane of a six-lane freeway. Autopilot was engaged. Traffic was moving normally, and I was not aware of any obstacle or hazard that would have required emergency braking. Without any warning, the vehicle suddenly applied the brakes and rapidly decelerated until it came to a complete stop in the middle travel lane of the freeway. I was not pressing the brake pedal. The event occurred unexpectedly and created a potentially life threatening safety hazard. my vehicle came to a stop in a high-speed traffic center lane! After I disengaged Autopilot and pressed the accelerator, the vehicle responded normally. Immediately following the incident, the display showed the message “Autopilot unavailable.” That message later disappeared, and no additional warning messages remained on the screen. I contacted Tesla to report the incident. Tesla reviewed the vehicle’s logs remotely and later discussed the results with me by telephone. During that conversation, I was told that the event was considered an “anomaly.” I was also told that the vehicle logs reflected the event approximately one hour from when it actually occurred and that the logs indicated the vehicle was not operating in Autopilot at the time of the incident. This information was inconsistent with the event, because Autopilot was engaged when the sudden braking occurred. I could not even move to berm. Tesla did not request that I bring the vehicle in for a physical inspection. Instead, I was told there was no reason to have the vehicle examined. During the same conversation, I was encouraged to consider subscribing to Tesla’s Full Self-Driving (Supervised) system, which requires an additional monthly subscription, rather than continuing to use autopilot as a result of a question I asked about two plans. Tesla closed my service ticket without performing an inspection indicating there was no benefit spending $$ to essentially receive no additional
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745984June 23, 2026
POWER TRAIN, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
The contact’s wife owned a 2022 Tesla Y. The contact stated that while the vehicle was parked, his wife shifted the gear shifter into drive(D), and the vehicle independently accelerated. The Autonomous feature was not engaged. The brake pedal was depressed; however, the vehicle failed to respond as needed, and the front center of the vehicle crashed into a pile of cinder blocks, drove through a gate, and crashed into a dumpster, where it came to a stop. As a result of the impact, the front driver's side tire detached, and the dumpster was damaged. The contact stated that another person helped remove the driver from the vehicle due to the front driver door being unable to open. The air bags deployed as intended. No warning lights were illuminated. The vehicle was towed to a tow yard and was deemed a total loss. A police report was filed. The driver had pain in the back and sought medical attention. The contact's wife was informed of a slight fracture of an unstated bone in her back and ribs, and had to return to the doctor several times for medical assistance. The contact was certain there was no user error to have caused the crash The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11745951June 23, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to formally raise a serious concern regarding the functionality of Tesla’s Full Self-Driving (FSD) system. On May 11th, while the vehicle was operating under FSD, I experienced an unexpected disengagement of the system, which then reengaged on its own without any input from me. This erratic behavior caused the vehicle to hit the garage door and resulted in a crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11745645June 22, 2026
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
While in Full Self Driving mode in my Tesla, it was making a right turn into a parking lot when it suddenly violently accelerated. Before I could gain control it crossed the parking lot entrance, climbed the curb, and came to rest on a lawn in front of a business. Luckily no one was hurt. It appears the car will be totaled by the insurance company at the completion of their investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743366June 10, 2026
WHEELS
Model Y (VIN: [XXX]). On XXX, I brought my vehicle to Tesla Service for replacement of the front wheel hub assembly and paid approximately $1,000 for the repair. Shortly after picking up the vehicle, I noticed abnormal knocking and clicking noises while turning the steering wheel. Because I was concerned about the safety of the vehicle, I sought a second opinion from an independent repair facility. On XXX, the independent shop inspected the vehicle and found that two wheel hub mounting bolts had not been properly tightened and that one mounting bolt was completely missing. The repair invoice states that the vehicle was being operated in an unsafe condition and that continued operation could have resulted in wheel hub failure and a serious accident. The shop corrected the condition by replacing the missing bolt and properly tightening the wheel hub assembly. I incurred an additional expense of $284.47, which would not have been necessary had the original repair been completed properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743272June 10, 2026
STRUCTURE:BODY
When exiting the driver seat of the vehicle my left arm gets caught in the hinge of the back door. This has happen before. This time my arm was bruised bad and shoulder painfully wrenched. The pain was so bad I thought my arm was broken.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11743021June 9, 2026
VISIBILITY/WIPER
The heat pump failed after experiencing temperatures below 10 degrees fahrenheit. There was no warning until after the failure, when I received a notification that the climate system needed maintenance. All heating/cooling, including defrosting/defogging the windshield, is inoperable. The service center confirmed that this is a heat pump failure and requires a replacement of the entire system, and a Tesla employee indicated that this is a common issue in the first 6-9 months of this cooling system design. This is well documented across many forums, and there is a class-action lawsuit in Quebec, Canada related to this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742195June 4, 2026
STEERING, SUSPENSION
Bolts for front lower lateral links in suspension backed themselves out over time, eventually causing the suspension to suffer a total collapse and trigger a complete loss of steering authority.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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