Subaru Outback Complaints (2000)

207 consumer complaints on file.

#10209673November 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION IS GOING OUT OF 2000 OUTBACK BEFORE 70,000 MILES. IT IS STATED ON THE INTERNET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS YEAR OF OUTBACK. I BOUGHT THIS CAR BECAUSE IT WAS SUPPOSE TO LAST FORA LONG TIME WITH LOW MAINTENANCE. I DON'T FEEL THAT I OR ANYONE ELSE SHOULD HAVE TO REPLACE A TRANSMISSION IN A CAR THAT HAS LESS THAN 70,000 MILES ON IT. I DON'T EVEN HAVE THE CAR PAID FOR AND IT WILL COST ME $2700.00 TO REPLACE THE TRANSMISSION WITH A REBUILT ONE THAT COULD STILL HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204210September 26, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
EXPERIENCED POOR BRAKE PERFORMANCE INCLUDING INCREASED STOPPING DISTANCE, VIBRATION, AND STEERING WHEEL SHIMMY. INSPECTION OF RIGHT FRONT DISC BRAKES SHOWED INSIDE BRAKE PAD WORN UNEVENLY. BRAKE CALIPER IS TWO-PISTON SYSTEM AND UNEVEN WEAR WAS DUE TO ONE CYLINDER NOT WORKING. SITUATION REPEATED APPROX. EIGHT MONTHS LATER ON LEFT SIDE AND NOW RIGHT SIDE SHOWS REPEAT OF SAME PROBLEM. REPAIR REQUIRED REPLACEMENT OF ENTIRE CALIPER ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203042September 14, 2007
SUSPENSION:FRONT:STABILIZER BAR
FRONT STABILIZER/ROLL BAR BROKE ON LEFT SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198343August 2, 2007
ENGINE AND ENGINE COOLING
REPEAT HEAD GASKET FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194706June 26, 2007
INTERIOR LIGHTING, SEAT BELTS:REAR/OTHER
TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT NOTICED THAT THE INTERIOR LIGHTS DID NOT ILLUMINATE. SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON THREE OCCASIONS. SHE DROVE THE VEHICLE TO ARIZONA AND IT LOST POWER. THE DEALER RETRIEVED THE VEHICLE AND REPAIRED THE ALTERNATOR AND INTERIOR LIGHTING. THE CONTACT STATED THAT THE LIGHTS ARE BECOMING MORE DIM AS TIME PROGRESSES. THE REAR SEAT BELTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE IS 142,300 AND FAILURE MILEAGE WAS 141,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182171February 9, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HEAD GASKET FAILURE ON A 2000 SUBARU OUTBACK AT 84443 MILES. THEN A FULL ENGINE REPLACEMENT AT 97,000. THERE WERE NO ACCIDENTS OR DEATHS CAUSED BY THIS, HOWEVER, LET ME APPEAL TO YOU TO REVIEW SUBARU'S 2.5L ENGINE. WE BOUGHT THIS AS A RELIABLE CAR FOR OUR CHILDREN. THE VEHICLE BECAME UNRELIABLE WHEN IT BEGAN OVERHEATING WITH OUR CHILDREN AT THE WHEEL, NOT ONCE BUT TWICE. THE FIRST INSTANCE WAS IN THE DAYLIGHT HOURS AND WE WERE ABLE TO TAKE IT RIGHT INTO A SUBARU DEALERSHIP. THE SECOND INSTANCE WAS THE CAR OVERHEATED WITH MY CHILD AT THE WHEEL ON A DARK ROAD IN RURAL SE WASHINGTON AT NIGHT. THANK GOODNESS SHE DID HAVE A CELL PHONE AND COULD CALL US FOR HELP. TWO DIFFERENT AUTHORIZED DEALERSHIPS, LOOKED AT THIS PROBLEM THREE TIMES AND DID NOT FIX THE PROBLEM. NOW AFTER REPLACING THE HEAD GASKETS AT A LOCAL VEHICLE REPAIR SHOP AND THEN THE ENGINE, YEP, THE ENGINE DUE TO OIL AND WATER LEAKAGE, BECAUSE OF THE FAILURE OF THE DEALERSHIPS THAT MISDIAGNOSED THIS PROBLEM. NOW AS I SEARCH FOR WHAT HAPPENED AND WHY, I FIND WEBSITES THAT DOCUMENT HUNDREDS OF SUBARU OWNERS WITH THE IDENTICAL STORY AS MINE. OVERHEATING PROBLEMS, DEALERSHIP NOT FIXING THE PROBLEM PROPERLY AND THEN ENDING UP WITH HEAD GASKET AND FOR SOME OF US ENGINE REPLACEMENT. PLEASE, PLEASE LOOK INTO THIS. THE WEBSITES ARE ALMOST ENDLESS ON THIS PROBLEM. I DO NOT LIKE BEING ANGRY OVER THIS ISSUE. I JUST WANT SUBARU TO FIX WHAT IS WRONG, AND TO HELP ALL OF THEIR CUSTOMERS GET SOME FINANCIAL ASSISTANCE FOR WHAT WE HAVE HAD TO PAY OUT OF POCKET, NOTHING ELSE. SUBARU OF AMERICA NEEDS TO FIX WHAT IS WRONG WITH THEIR 2.5L ENGINES. THANK YOU FOR YOUR HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171143October 17, 2006
SUSPENSION:FRONT:STABILIZER BAR
FRONT STABILIZER BAR BROKE FOR SEEMINGLY NO REASON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170614October 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A DELAY IN THE TRANSMISSION WHEN SHIFTING FROM PARK OR REVERSE TO DRIVE. THE CAR HAS ALREADY BEEN INVOLVED IN A MINOR ACCIDENT BECAUSE OF THE PROBLEM. THE CAR WAS TAKEN TO A SUBARU SERVICE CENTER AND I WAS TOLD I NEEDED A NEW REBUILT TRANSMISSION AT $3600. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153921March 28, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2000 SUBARU OUTBACK SERVICED AT SUBARU DEALER. OIL CHANGE, BRAKE REPAIR, 100 POINT SAFETY CHECK ON 3/21/06. AUTO GARAGED 3/21/06 THROUGH 3/23/06. FIRST TIME AT HIGHWAY SPEED SINCE REPAIR HOOD OPENS AND BREAKS WINDSHIELD (MULTIPLE CRACKS,GLASS SPLINTERS). HOOD DEFORMS TO SHAPE OF WINDSHIELD. RETURNED AUTO TO SUBARU DEALER WHO REFERRED INSPECTION TO SUBARU FACTORY REP. SUBARU FACTORY SERVICE REP INSPECTS AUTO 3/28/06 & REPORTS HOOD LATCH IS WORKING OKAY AND NO REPAIR NECESSARY. HOOD WAS NOT OPENED FOLLOWING REPAIR. HOOD CERTAINLY APPEARED TO BE CLOSED BEFORE INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152768March 15, 2006
ENGINE AND ENGINE COOLING
COOLANT LOSS, OVER HEATING, COOLANT ODOR, HEAD GASKET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151058February 23, 2006
AIR BAGS, SERVICE BRAKES, HYDRAULIC
1. EMERGENCY BRAKING FROM 50+ MPH ON A FREEWAY BECAUSE THE DRIVER IN FRONT, IN THEIR OWN WORDS, "JUST STOPPED"! 2. 2000 OUTBACK FAILED TO SLOW. HIT REAR OF THE LEXUS SUV. "TORPEDOED" UNDER THE SUV UP TO 1/2 THE HOOD LENGTH. NO AIR BAG DEPLOYMENT (AGAIN!) 3. CAR IS TOTALED! THIS IS THE 2ND MAJOR ACCIDENT DUE TO THE FAILURE OF THE BRAKING SYSTEM. SUBARU OF AMERICA DENIES ANY PRODUCT DEFECT. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10150906February 22, 2006
ENGINE AND ENGINE COOLING
2000 SUBARU OUTBACK 1) CAR OVERHEATED AND HAD TO BE TOWED 2) TOOK IT TO THE DEALERSHIP - HOLE IN RADIATOR, BLOWN HEAD GASKET (BOTH REPLACED) 3) DROVE LESS THAN 20 MILES AND COOLANT STARTED LEAKING FROM RADIATOR HOSE 4) TOOK IT BACK TO THE DEALER, RADIATOR HOSE FIXED AND REPLACED OTHER HEAD GASKET 5) DROVE ANOTHER 10 MILES - CHECK ENGINE LIGHT IS ON. APPARENTLY THE OXYGEN SENSOR IS NOW BAD. THERE ARE TREMENDOUS PROBLEMS WITH THE 2000 SUBARUS - READ THE FOLLOWING BLOG TO SEE THE 100+ OTHER PEOPLE WITH SIMILAR PROBLEMS. SUBARU SHOULD FIX THE COOLANT SYSTEMS BEFORE AN ACCIDENT HAPPENS. HTTP://SCOTT.MCGERIK.COM/2004/02/18/SUBARU-OUTBACK-HEAD-GASKET-LEAK/. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145683December 20, 2005
SUSPENSION:FRONT:STABILIZER BAR
FRONT STABILIZER BAR BROKE IN HALF WHILE PULL OUT OF A GAS STATION. DRIVING ABOUT 15 MPH. THIS CAR IS ONLY DRIVEN ON HIGHWAYS/ BY WAYS NO OFF ROADING. HAS 93K ON CAR. SUBARU DEALER WILL NO GIVE A BREAK ON PRICE, PART OR LABOR BECAUSE THERE IS NO WARRANTY. I HAVE ALREADY FOUND 6 COMPLAINTS ABOUT THIS ON THIS SITE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144727December 7, 2005
POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH ON MY SUBARU OUTBACK 2000 IT'S BEEN A PROBLEM SINCE DAY ONE I PURCHASED THE CAR IN 2000. AT TIMES RANDOMLY IT WOULD SLIP OR THE PEDAL WOULD NOT RETURN UP. SLIPPING OF THE CLUTCH OR THE PEDAL BEING STUCK MULTIPLE TIMES ALMOST CAUSED ME TO GET INTO ACCIDENT WHEN CHANGING LANES OR MERGING INTO TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143097November 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WILL NOT ENGAGE INTO DRIVE FROM PARK, OR VEHICLE WILL DISENGAGE FROM DRIVE WITHOUT WARNING, PUTTING THE CAR INTO NEUTRAL. ALTHOUGH NO ACCIDENT HAS OCCURRED VEHICLE HAS FAILED TO ENGAGE INTO DRIVE IN SEVERAL HIGH TRAFFIC SITUATIONS. THE VEHICLE ONLY HAS 67,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142954November 17, 2005
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
PASSENGER SIDE FRONT CV JOINT BOOT TORE FOR NO APPARENT REASON, 39,744 MILES. VERY LOW MILEAGE FOR A BOOT TO TEAR FOR NO REASON, NEIGHBOR WHO IS A FORMER SUBARU MECHANIC SAID SHOULD NOT HAPPEN UNLESS I RAN OVER SOMETHING AND PUNCTURED BOOT, I DID NOT. SUBARU DEALER REPLACED UNDER WARRANTY THOUGH PART WAS OUT OF WARRANTY. A POSSIBLE FIRE HAZARD DUE TO CV GREASE LEAKING ONTO EXHAUST SYSTEM AS WELL AS A POTENTIAL MECHANICAL FAILURE IF PROBLEM IS NOT CAUGHT IN TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142956November 17, 2005
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
DRIVER SIDE FRONT CV JOINT BOOT TORE FOR NO APPARENT REASON, 62,289 MILES. NEIGHBOR WHO IS A FORMER SUBARU MECHANIC SAID SHOULD NOT HAPPEN UNLESS I RAN OVER SOMETHING AND PUNCTURED BOOT, I DID NOT. SUBARU WOULD NOT REPLACE UNDER WARRANTY OUT OF WARRANTY AT 36K. A POSSIBLE FIRE HAZARD DUE TO CV GREASE LEAKING ONTO EXHAUST SYSTEM AS WELL AS A POTENTIAL MECHANICAL FAILURE IF PROBLEM IS NOT CAUGHT IN TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142961November 17, 2005
STRUCTURE
PASSENGER SIDE SUN ROOF DRAIN PLUGS UP. BACKED UP WATER DRAINS INTO INSIDE REAR CARGO AREA. MY VEHICLE CAME EQUIPPED WITH THE LARGE ALL WEATHER RUBBER MAT IN THE CARGO AREA. SINCE THE AREA WHERE THE WATER POURS OUT IS NEAR THE RIGHT REAR OF THE CAR THE MOST OF THE WATER ENDS UP ON THE CARPET UNDER THE MAT AND IT IS NOT ALWAYS NOTICEABLE. SPOKE WITH CONTRACTOR THAT COMES IN AND TAKES CARE OF WATER LEAK FOR DEALER HE SAID IS THE FIX SHOULD TAKE CARE OF PROBLEM. FOUND IT DISTRACTING WHILE DRIVING THAT WATER WAS POURING DOWN INSIDE OF CAR, COULD SEE IN REAR VIEW MIRROR. ONCE WATER DRAINED OUT LEAK STOPPED, BUT WATER WOULD BUILD UP AGAIN. WORRY ABOUT POSSIBLE DAMAGE TO HEADLINER AND FUTURE BODY STRUCTURAL INTEGRITY DUE TO WATER LEAKING INTO ROOF AREA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142967November 17, 2005
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, STRUCTURE:BODY
PASSENGER SIDE SUN ROOF DRAIN PLUGS UP, SECOND TIME THIS HAS HAPPENED. BACKED UP WATER DRAINS INTO INSIDE REAR CARGO AREA. MY VEHICLE CAME EQUIPPED WITH THE LARGE ALL WEATHER RUBBER MAT IN THE CARGO AREA. SINCE THE AREA WHERE THE WATER POURS OUT IS NEAR THE RIGHT REAR OF THE CAR THE MOST OF THE WATER ENDS UP ON THE CARPET UNDER THE MAT AND IT IS NOT ALWAYS NOTICEABLE. ORIGINAL CONTRACTOR THAT FIXES LEAKS FOR DEALER SAID THE FIX SHOULD TAKE CARE OF PROBLEM, DID NOT. THIS CONTRACTOR, DIFFERENT FROM THE FIRST CONTRACTOR, SAID BASICALLY THERE WAS NOTHING I COULD DO TO PREVENT DRAINS FROM PLUGGING UP. WAS NOT DRIVING THIS TIME, WASHED CAR AND SAW WATER ON RUBBER MAT WHILE CLEANING INSIDE OF CAR. THE FIRST TIME I WAS DRIVING, IN REAR VIEW MIRROR I SAW WATER COMING FROM HEADLINER AREA, VERY DISTRACTING. ALSO, WORRY ABOUT POSSIBLE DAMAGE TO HEADLINER AND FUTURE BODY STRUCTURAL INTEGRITY DUE TO WATER LEAKING INTO ROOF AREA. IF DRAINS CONTINUE TO PLUG UP HEADLINER COULD POSSIBLE BECOME WEAK AND FAIL. IF THIS WERE TO HAPPEN WHILE DRIVING THIS COULD POTENTIALLY CAUSE THE DRIVER TO HAVE AN ACCIDENT. NOT SURE OF ACTUAL DATE THIS WAS ADDRESSED WITH DEALER BELIEVE IT WAS ADDRESSED WHEN I TOOK CARE IN TO HAVE CV JOINT REPAIRED. DEALER DID NOT REPORT WORKER TO SUBARU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139775October 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION HAS DELAY IN ENGAGING FROM A STOP INTO ANY FORWARD GEAR FROM ANY GEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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