Subaru Outback Complaints (2019)

1,036 consumer complaints on file.

#11460790April 14, 2022
UNKNOWN OR OTHER
My windshield cracked as I was driving,a pop type noise. The cracks are at the bottom area in the middle of the windshield in a T slight Y shape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460410April 11, 2022
ELECTRICAL SYSTEM
Battery keeps dying, replaced once already battery keeps draining, Simmons Rockwell Subaru of Elmira NY stated that the battery on the subaru won't last a week if the car isn't driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460321April 10, 2022
ELECTRICAL SYSTEM
My 2019 Subaru Outback has electrical battery and key fob issues. Generally I drive this vehicle daily and the car battery is alright. We go to visit our children and I park in a airport parking lot for about a week and when we return the battery is either dead or indicates needs charge. The key fob does not operate and have to resort to actual key. Vehicle indicates key fob battery needs replacement. Went to dealer and key fob batteries replaced under warranty. Just a few months later key fob not working and got message to replace batteries. Have Subaru Starlink and would not open vehicle doors. I am 77 years old and find this to be difficult to manage. Have replaced key fob batteries multiple times. Vehicle battery not holding charge if vehicle not driven for a week or more to say the least is frustrating. These problems having been occurring from the time we purchased this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460290April 9, 2022
UNKNOWN OR OTHER
The windshield cracked without any reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459918April 6, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The battery has continued to discharge and today it was dead. Accepted a jump to start however I'm not sure it will hold a charge. I understand that battery drain is a common problem. I am also on my third windshield and this seems strange, unon investigating a see where other owners have reported windshield problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458944March 30, 2022
UNKNOWN OR OTHER
Car windshield cracked with no reasons on a high way. The dealer has inspected the vehicle and confirmed the issue. Safety of the passengers at the front is at risk. Car is within three years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458530March 27, 2022
UNKNOWN OR OTHER
Purchased new 2019 outback in 4/09/19 then on 12/31/2020 the battery died and a new battery had to be installed/ mileage:14135 then on 2/22/22 the battery died and a new battery had to be installed/ mileage: 22710 Dealer verified and installed new battery each time. No warning beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458561March 27, 2022
POWER TRAIN
Chain slippage according to Subaru Repair Service. They can't really give an reasonings as to why the slippage has occured. Says transmission is slipping as a result. Car isn't safe to drive and wheels do not turn properly. Haven't drove car in months because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456674March 14, 2022
VISIBILITY/WIPER
While driving on a smooth city street the windshield cracked out of nowhere. No bumps or pot holes were hit or run over when it happened and nothing landed on the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455685March 8, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2019 Subaru Outback. The contact stated that she noticed that there were cracks on the windshield after a rock had struck the windshield. The windshield had previously been replaced twice by an auto glass company for the same issue. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454907March 2, 2022
STRUCTURE:BODY
Windshield cracked spontaneously without impact. Upon further investigation, this is a common issue observed with Subaru on multiple models from previous and current years. There has been a couple of class action lawsuits against Subaru in other states for the same issue, and both cases were ruled in favor of the plaintiff and the court deemed these windshield defective. My concern and question is, why is Subaru still using parts/models that aren’t safe and getting away with this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454742March 1, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
I own a Subaru Outback 2019, and am based out of Chicago. The car was parked outside during a snowfall. After snowfall I went out to clear the snow off my car, and turned on the defoggers of the car to help clear out the snow on the windshield. After brushing off the snow I noticed a huge crack on the lower part of the windshield across the windshield wiper deicer. There was no other probable cause for the crack. I believe it is the change in temperature when from using the defogger which has caused the windshield to crack. Subaru dealership denies that it is possible, and claims that I was somehow responsible for the crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454526February 28, 2022
VISIBILITY/WIPER
I was driving on paved road, clear conditions, no other traffic, sunny, temperature around 10 F. Without warning, my front windshield cracked. There was no impact of any kind. The crack starts about 6 inches to the right of the driver's side A-post, about 6 inches above the dashboard. It extends horizontally about 2 feet and then curves down to the dashboard. There is no immediate hazard, but clearly any compromise to the front windshield represents a potential hazard. I am currently working with the dealership to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453540February 22, 2022
VISIBILITY/WIPER
We purchased our 2019 Subaru in 2018, before the New Year from the showroom floor. We will now have had to replace the windshield twice. Once in October 30, 2019 in which the dealership said that it was too no fault of Subaru, and now today February 22, 2022, the windshield is cracked again from the passenger side towards the middle. This has been a costly expense for us as we are retired. The little round spot you see is from the light of the flash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452711February 18, 2022
STRUCTURE:BODY
I purchased this car in July 2019. Three times the windshield has cracked without any explanation or cause. Three weeks ago, I replaced the second cracked windshield at my own expense. Three weeks later -- just yesterday, Feb. 17, 2022 -- the brand new windshield simply cracked. All three times the crack has appeared in roughly the same place. There was no road debris or anything else that came into contact with the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451945February 14, 2022
VISIBILITY/WIPER
Came out of Home Depot on Sunday February 13, 2022 to find large crack in our 2019 Subaru Outback windshield on drivers side for no reason. This spontaneous cracking happened on this same vehicle on Feb.20, 2021 on the previous windshield but on the passengers side and I reported it to NHTSA ID # 11397305. Had it replaced last year and now same issue with spontaneous cracking. Clearly these Subaru OEM windshields are defective and they are very expensive not to mention extra cost of eyesight recalibration on them. I am attaching photos but hard to get whole crack accurately as it originates from the very edge of the windshield and radiates across.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451591February 11, 2022
ELECTRICAL SYSTEM
I purchased this car in 2019 and I have brought into into the dealership because it keeps dying and I have to jump it. It will die several times a day and this has been a consistent problem since I purchased the car. I have made the dealership aware and they have inspected the car 4 times and I am always told that there is no issue that they can find with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451385February 10, 2022
VISIBILITY/WIPER
The windshield has cracked from the outer edge while sitting in the driveway. There was no initiating damage from where the crack started. I see online that there are concers with the integrity of the windshield and am concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450981February 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
Once in a while when I back up out of my driveway the brakes slam on but there is nothing behind me. My windshield cracked and I have to get a new one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450751February 7, 2022
ELECTRICAL SYSTEM
The battery dies often. Liftgate opens spontaneously. Dealer replaced battery, issue persists. Vehicle is available for inspection; it isn't going anywhere right now! Battery failed 3 times in 2 weeks, and is dead right now. The vehicle is useless. No warnings. This has been a problem for the last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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