Subaru Outback Complaints (2008)

230 consumer complaints on file.

#11408245April 15, 2021
STRUCTURE:BODY
I EASED INTO A PARKING SPOT, STEPPED ON THE BRAKE, AND PUT THE GEARSHIFT INTO PARK. AS SOON AS I SHIFTED THE CAR LUNGED FORWARD, PICKED UP SPEED, AND DROVE INTO THE BUILDING. I NEVER TOOK MY FOOT OFF THE BRAKE AND HAD TO MOVE THE GEARSHIFT DOWN TO REVERSE (NOT UP) TO GET OUT OF THE BUILDING, WHICH VERIFIES THAT THE VEHICLE WAS IN PARK WHEN IT ACCELERATED. THE BRAKE AND ACCELERATOR ARE NOT CLOSE ENOUGH FOR ME TO ACCIDENTALLY HAVE MY FOOT ON BOTH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11390985February 1, 2021
AIR BAGS
[2008 SUBARU OUTBACK WITH 82,000 MILES, TAKADA AIRBAG REPLACEMENT JULY 2020]. AIRBAG WARNING LIGHT (RED) ILLUMINATED ON THE DASHBOARD INSTRUMENT PANEL AS SOON AS THE CAR IS TURNED ON AND REMAINS ON AS LONG AS THE ENGINE IS RUNNING WHETHER MOVING OR STATIONARY. THIS IS NOTIFYING THE DRIVER THAT THE AIRBAG SYSTEM IS INOPERABLE AS STATED BY MULTIPLE MECHANICS, SUBARU MECHANICS AND SUBARU SERVICE MANAGERS OVER DOZENS OF BLOGS AND EVEN THE SUBARU WEBSITE. OVERHEAD CONSOLE (IN MAP LIGHT GROUP) SHOWS PROPER NOTIFICATION OF SEATBELT NEED AND AIRBAG ACTIVATION WHEN WEIGHT IS EXERTED ON PASSENGER SEAT SURFACE, BUT WITH THE AIRBAG RED WARNING LIGHT LIT ON THE DASHBOARD, THE PASSENGER, AND POSSIBLY DRIVER AIRBAG, IS TOTALLY INOPERATIVE. THIS IS A SERIOUS SAFETY ISSUE AND NEGLECT BY SUBARU IN ADDRESSING THIS SAFETY PROBLEM IS OF IMMEDIATE CONCERN. HUNDREDS OF SUBARU OWNERS, MANY NOT DIRECTLY REPORTING TO NHTSA, HAVE COMPLAINED ABOUT THIS SERIOUS SAFETY ISSUE, BUT NOTHING HAS BEEN DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388236January 14, 2021
VISIBILITY/WIPER
MY 2008 SUBARU OUTBACK IS ON ITS SECOND AUTOMATIC CLIMATE CONTROL UNIT/CD PLAYER (IT IS AN INTEGRATED SYSTEM). A FEW WEEKS AGO, THE SECOND FACTORY REPLACEMENT UNIT STARTED FLASHING AGAIN WHILE DRIVING (SEE ATTACHED IMAGES). WHEN THIS OCCURS, THE CLIMATE CONTROL BUTTONS (INCLUDING THE FRONT AND REAR DEFROSTER BUTTONS) ARE COMPLETELY INOPERABLE. THE UNIT FLASHES WHILE DRIVING AND WHEN STATIONARY. I DO HAVE A SHORT VIDEO SHOWING THE PROBLEM, BUT AM UNABLE TO ATTACH IT TO THIS WEB FORM. HAPPY TO SHARE IF THERE IS A WAY TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374141November 11, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP OVER HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354169September 10, 2020
UNKNOWN OR OTHER
DASHBOARD IS MELTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353789September 8, 2020
SERVICE BRAKES
THE BRAKE LINES SHOW EVIDENCE OF CORROSION WITH ONE LEAKING FLUID. MY DTR WAS DRIVING TO FL AND NOTED EXCESS BRAKE PEDAL TRAVEL UPON ARRIVAL AND BROUGHT IT TO A REPAIR SHOP FOR DIAGNOSIS. THE MEC.H INFORMED HER OF PROBLEM AND SENT PHOTOS OF CORRODED BRAKE LINES. I'LL FORWARD WITH ADDTL. CORRESPONDENCE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353628September 8, 2020
SERVICE BRAKES
RUST AND CORROSION HAS RESULTED IN A BRAKE LINE FAILURE AND LOSS OF BRAKING POWER.THIS HAPPENED AT LOW SPEED IN A PARKING LOT AND DID NOT RESULT IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353002September 3, 2020
SERVICE BRAKES
CORRODED BRAKE LINE FAILURE. VEHICLE WAS TRAVELING AT 20 MPH EXITING HIGHWAY RIGHT SIDE REAR AT JUNCTION BLOCK ABOVE GAS TANK COVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343703August 6, 2020
SERVICE BRAKES
WHILE DRIVING IN BLOOMINGTON, THE BRAKE LINES FAILED. MANAGED TO PULL OVER INTO A MALL PARKING LOT. BRAKE FLUID POURED OUT FROM THE BRAKE LINES WHICH HAD RUSTED THROUGH NEAR THE GAS TANK. MY VEHICLE HAD BEEN REPAIRED BASED ON RECALL WQK47, BUT IT WAS THIS AREA THAT HAD CORRODED, LEAVING THE BRAKES USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326368May 28, 2020
AIR BAGS
PASSENGER AIRBAG LIGHT ABOVE MAP LIGHT COMES ON INTERMITTENTLY. TOOK VEHICLE TO DEALER IN SEPTEMBER 2012 TWICE FOR THIS ISSUE (STILL ONGOING). SERVICE WRITER SAID COMPONENT NEEDED TO BE REPLACED BECAUSE IT WAS FAULTY. HE INDICATED THE AIRBAG WOULD STILL DEPLOY IN THE EVENT OF A CRASH, BUT THE SENSOR IN THE SEAT IS NOT ABLE TO READ THE WEIGHT OF THE PASSENGER AND IF I HAD A SMALLER AND SHORTER ADULT IN THE FRONT SEAT, THEY COULD BE INJURED BECAUSE THE AIRBAG WOULD DEPLOY AT A HIGHER RATE OF SPEED AND WITH GREATER FORCE POSSIBLY INJURING THE PASSENGER. THIS APPEARS TO BE AN ONGOING AND PREVALENT ISSUE WITH THIS MAKE AND MODEL. THE AIRBAG LIGHT WILL GO ON AND OFF REGARDLESS OF TEMPERATURE, DRIVING OR PARKED, AND IF THERE IS OR IS NOT A PASSENGER. THIS IS CLEARLY AN ISSUE THAT WARRANTS A RECALL. *TR *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322692April 29, 2020
AIR BAGS, ENGINE
THE TIMING BELT FAILED PREMATURELY. IT HAD BEEN REPLACED AT 70K MILES AND FAILED AT 140K MILES ON THE SECOND BELT WHICH ONLY HAD 70K MILES ON IT VERSUS THE MANUFACTURE RECOMMENDED 100K MILES REPLACEMENT INTERVAL. THIS HAPPENED DURING HIGHWAY TRAVEL AND THE VEHICLE IMMEDIATELY LOST ALL POWER AND ONLY HAD 5 SECONDS TO FIND A SAFE PLACE TO PULL OFF THE HIGHWAY. ADDITIONALLY, THE VEHICLE HAS AN AIRBAG RECALL FOR THE SECOND TIME, CITING DEATH DUE TO METAL PROJECTILE AND I AM HAVING A VERY HARD TIME HAVING THAT REPLACED AS THE CAR IS NOW BEING DRIVEN IN CANADA AND SUBARU DEALERS IN CANADA WON'T HONOR THE REQUIRED RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306337January 31, 2020
SERVICE BRAKES
TL* THE CONTACT CALLED ON BEHALF OF HIS GIRLFRIEND WHO OWNS A 2008 SUBARU OUTBACK. WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO FUNCTION AS INTENDED. THE BRAKE FAILURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH RUSTED BRAKE LINES ON THE REAR AND FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256936September 20, 2019
AIR BAGS
I BOUGHT MY CAR IN 2016 THERE WAS A RECALL ON AIRBAGS, THEY FIXED IT BEFORE I BOUGHT IT, BUT MY AIRBAG LIGHT HAS BEEN GOING ON AND OFF FOR OVER A YEAR NOW, I HAD MY MECHANIC RESET IT , BUT IT COMES BACK ON, IS IT UNDER WARRANTY STILL OR NOT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234288July 23, 2019
SERVICE BRAKES
DRIVING AT 70 MILES AN HOUR ON I95 IN PROVIDENCE RHODE ISLAND, TAPPED THE BREAK TO KEEP KEEP SAFE DISTANCE FROM CAR IN FRONT, PEDAL SEEMED A BIT SOFT. THEN HAD TO PREFORM A HARD STOP AS THE ENTIRE 3 LANES HAD STOPPED DUE TO AN ACCIDENT. PEDAL WENT CLEAR TO THE FLOOR, NO STOPPING POWER WHAT SO EVER. FORTUNATE ENOUGH TO HAVE BEEN ABLE TO SWERVE LEFT INTO THE HIGH SPEED BREAKDOWN LANE AND DOWNSHIFT TO SLOW THE CAR. UPON COMING TO A ROLLING STOP WITH USE OF THE EMERGENCY BRAKE IT WAS NOTED THAT BRAKE FLUID WAS SPEWING FROM UNDER THE CAR, THIS CAR NEARLY KILLED MYSELF AND MY 13 YEAR OLD DAUGHTER. CONTACTED SUBARU REGARDING THE RECALL WQK-47 WHICH THEY STATED WAS COMPLETED IN SEPT 2015 WITH THE PREVIOUS OWNER. I INQUIRED AS TO THE EXTENT OF THE WORK AND THEY WERE UNABLE TO PROVIDE THE INFORMATION. THEY ALSO STATED THAT THIS FAILURE WAS BEYOND THE SCOPE OF THE ORIGINAL RECALL, AND A RESULT OF WEAR AND TEAR. THEY COULD NOT PROVIDE INFORMATION IF THE BRAKE LINES WERE COATED, OR REPLACED FOR MY PARTICULAR CAR, THEY COULDN'T COMMENT IF THE ANTI- CORROSIVE AGENT WAS APPLIED TO THE ENTIRE BRAKE LINE SYSTEM, NOR THE MILEAGE ON THE CAR AT THE TIME OF THE REPLACEMENT. THE BRAKE LINES USED BY SUBARU AR CLEARLY SUBSTANDARD AND UNSAFE. IF ONE AREA IS ABLE TO CORRODE AND LEAK, WHAT SAYS ANOTHER AREA WONT DO THE SAME. MY DAUGHTER AND MYSELF WERE PLACED IN HARMS WAY AND COULD HAVE POTENTIAL BEEN SEVERELY HARMED, AND EVEN WORSE HARMED SOMEONE ELSE OR ANOTHER FAMILY HAD I NOT BEEN ABLE TO USE THE HIGH SPEED BRAKE DOWN LANE. SUBSTANDARD PARTS NEARLY KILLED MYSELF AND MY DAUGHTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209527May 23, 2019
SERVICE BRAKES
MY CAR WAS TRAVELING AT HIGHWAY SPEED WHEN I EXPERIENCED A SUDDEN AND COMPLETE LOSS OF BRAKING WITHOUT ANY PRIOR WARNING. THE CAUSE IS A RUPTURED, CORRODED BRAKE LINE AS OUTLINED IN RECALL WQK-47 FOR MY MAKE, MODEL, AND YEAR. I STRONGLY FEEL THAT THIS ISSUE IS A PUBLIC SAFETY ISSUE AND THE RECALL SHOULD COVER ANY REPAIRS FOR THE MODELS OUTLINED IN THIS RECALL. IT IS A KNOWN SAFETY DEFECT THAT SUBARU REFUSES TO REMEDY FOR ACTIVE CARS STILL ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208597May 20, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE WAS IN MOTION GOING 45 MPH. I SLOWED DOWN TO STOP AT A STOP LIGHT AND THE ABS LIGHT BEGAN TO FLASH ON AND OFF. AS I GOT CLOSER TO THE STOP LIGHT TO COMPLETELY STOP THE CHECK ENGINE LIGHT CAME ON, THE ABS LIGHT CAME ON, THE AIRBAG LIGHT CAME ON, THE BRAKE LIGHT CAME ON, THE CRUISE CONTROL LIGHT WAS ON AND FLASHING AND THE STEERING WHEEL COMPLETELY LOCKED UP AND THE ENGINE WAS OFF. I TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THE ABS LIGHT, CHECK ENGINE LIGHT, CRUISE CONTROL LIGHT, AIR BAG LIGHT AND BRAKE LIGHT ARE STILL ON. I AM AFRAID TO DRIVE THIS VEHICLE FOR FEAR THAT IT WILL TURN OFF AGAIN. I AM UNCERTAIN OF WHAT COULD BE CAUSING THIS BUT IT SEEMS TO BE AN ELECTRICAL SYSTEM PROBLEM. THIS PROBLEM ALSO HAPPENED TO ME AS I WAS SLOWING DOWN TO TURN OFF OF THE HIGHWAY. I AM GLAD THERE WAS NO ONE BEHIND ME BECAUSE MY CAR COMPLETELY DIED AFTER I TURNED OFF THE HIGHWAY WITH THE SAME LIGHTS AND SAME THING HAPPENING AS STATED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208836May 20, 2019
ELECTRICAL SYSTEM
EVER SINCE I PURCHASED MY CAR FROM CARMAX THERE HAVE BEEN PROBLEMS WITH THE IGNITION SWITCH. THERE HAVE BEEN ABOUT 10+ TIMES SINCE I PURCHASED THE VEHICLE IN DEC. 2016 THAT I WILL PUT THE KEY IN THE IGNITION, (WHILE THE CAR IS PARKED AND TURNED OFF, IN ORDER TO TURN IT ON) AND THE ENGINE WON'T TURN OVER. I HAVE TO TOGGLE THE GEAR SHIFTER IN ORDER TO GET THE CAR TO RESPOND AND THEN THE CAR WILL TURN ON. (ONLY AFTER I AGITATE THE GEAR SHIFTER WILL THE IGNITION THEN RESPOND). I RECEIVED AN EMAIL THAT THERE MAY BE A RECALL FOR SUBARU OUTBACK 2008 FOR IGNITION-RELATED ISSUES BUT WHEN I LOOKED UP MY SPECIFIC VIN NUMBER, MY VEHICLE DOES NOT APPEAR TO BE A PART OF THE THE RECALL. PLEASE LET ME KNOW HOW I CAN HAVE MY CAR BE CONSIDERED IN THIS RECALL, I KNOW THIS IS A RELATED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207106May 12, 2019
AIR BAGS
TAKATA RECALL - THE CAR WAS RECALLED 3 TIMES. THE MECHANIC SAID AS LONG AS THE AIRBAG LIGHT WAS ON, THE AIRBAG WOULD NOT WORK. HE SAID THE FIX WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194124April 5, 2019
AIR BAGS, ELECTRICAL SYSTEM
MY VEHICLE HAS A PROBLEM WITH AN INTERMITTENT AIRBAG LIGHT ILLUMINATING, INDICATING AN ISSUE WITH THE AIRBAG SYSTEM. SPECIFICALLY IN MY CASE, IT INDICATES THAT THE OVERHEAD AIRBAG INDICATOR SYSTEM IS IN A FAULT STATE. THIS IS EXTREMELY COMMON IN THIS VEHICLE AND AGE, WITH MANY OTHER OWNERS REPORTING THE SAME ISSUE WITH NO RECALL ACTION FROM SUBARU. THIS IS A MAJOR SAFETY ISSUE WITH THIS CAR IF NOT ADDRESSED AND CAN RESULT IN THE AIRBAGS NOT DEPLOYING IN THE EVENT OF A CRASH. COST FOR AN OWNER TO REPAIR (AND IN MY CASE) IS $300+ AND SHOULD BE COVERED BY SUBARU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192674March 30, 2019
STRUCTURE:BODY
DASHBOARD IS MELTED AND TOO STICKY TO WASH UP IT SHINES BRIGHT CAUSING REFLECTION AGAINST VISUAL TO DRIVE, IT'S A SAFELY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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