Subaru Outback Complaints (2019)

1,036 consumer complaints on file.

#11486213September 24, 2022
ENGINE, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Unknown battery and blind spot issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486173September 24, 2022
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Within the three years I have owned this vehicle my windshield has crack with only minor impact or no impack at all to the windshield; the cost of paying for a second windshield replacement is an unreasonable expense something is wrong with the glass integrity of these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485796September 22, 2022
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. The contact stated that she was able to open the front driver’s side door with the key manually. The contact stated she was unable to start the vehicle. The contact's boyfriend attempted to jump start the vehicle however, the vehicle failed to start. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 27,097.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485885September 22, 2022
ELECTRICAL SYSTEM
Battery goes dead without notice. First time took care to dealer of purchase, Stamford Subaru and battery was replaced. Battery went dead on 9/16/22. Kind stranger gave me a boost. I purchased a portable booster as I no longer trust this car that has 35k miles. Every time I go to start the car, I am left wondering if it will start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485556September 20, 2022
ELECTRICAL SYSTEM
This Subaru Outback Limited has had multiple instances of dead battery. This has occurred on 4 batteries. We are senior citizens at risk of being stranded. There is a record of Subaru Roadside Service having to tow and jump start the vehicle many times The dealer finds no trouble after charging the battery nor are they aware of fixes. The symptoms are failure to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484739September 15, 2022
ELECTRICAL SYSTEM
The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. this does not give you the safety of being able to back up without the rear camera. i have taken my car in to Subaru four time and they have replaced the infotainment system three times in total. i continue to have the same issue with every radio. i have also replaced my phone, usb cords, and have used other people's phones (IOS and Android) with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484415September 14, 2022
VISIBILITY/WIPER
On August 30, 2022 a small road chip hit my windshield as I was driving around 30 mph. I was surprised to discover that the windshield cracked at the site of the impact on the passenger side of the vehicle. The crack was approximately 12 inches long. Upon inspection the impact crater is very small, less than 1/16" by 1/32" and shallow, although the road chip was so small and vehicle speed so slow, I am surprised the windshield showed any damage at all. Later that day after leaving the vehicle parked I returned to discover that the windshield crack had lengthened to about 28" while the vehicle was parked. This is the THIRD windshield I have had to replace on the 2019 Subaru Outback! All windshields have been replaced by Subaru. I have concerns about the vehicle safety. Will the windshield protect the occupants of the vehicle from road debris as it is supposed to? Will the windshield rip open and injure the vehicle occupants when a minor object hits the windshield? Who should pay for the repair of the substandard windshield and increased auto insurance due to a high incidence of windshield claims? Is this vehicle safe to drive?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484041September 12, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2019 Subaru Outback. The contact stated while driving 65 MPH, she heard an abnormal noise and noticed a crack on the front passenger’s side bottom corner of the windshield. The contact stated that no object had struck the windshield to cause the crack. The vehicle was taken to a glass repair shop where the windshield was replaced. The contact stated that the failure occurred on the passenger’s side and then on the driver's side. The windshield had been replaced three times. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482345September 1, 2022
ELECTRICAL SYSTEM
Battery issues Numerous times having to jump the car. Battery drained. Purchased Auto new in May 2019 Had to replace battery in November 2021 Two years six months. Now September 2022 ten months later the battery has to be replaced again. The auto currently has about 31,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481364August 26, 2022
UNKNOWN OR OTHER
battery was working and vehicle driven to a location. When returning to vehicle and trying to start battery was found 100% discharged and tested to 0% charge left leaving driver stranded. I had to get battery tested to see what the issue was, contacted dealer who had me bring the vehicle in and they tested battery, charged and stated OK. I questioned the situation as, how can it be OK, if the issue was not found. Then a software update was performed and I was told battery would not be an issue now. Vehicle taken to Bowser Subaru on 8-25-22 at 1:00pm. No paperwork or work orders were provided to me. Service was at no charge
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480791August 23, 2022
ELECTRICAL SYSTEM
Infotainment system screen is bubbling causing input to the user interface with no driver action. I consider this a safety issue due to the fact I can not turn the system off or deactivate it. The car starts playing music, making phone calls, changing navigation settings ect... This creates a persistent and strong hazard. I can not focus on the road, hear emergency sirens or other cars alerting with their horns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480616August 22, 2022
VISIBILITY/WIPER
I had to replace my windshield 4 months ago from a random crack that appeared for no apparent reason and I am now having to replace it again. It seems like this is happening to a lot of people with Subarus. I believe it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480395August 21, 2022
VISIBILITY/WIPER
I replaced my windshield in March 2022 due to a stone chip that immediately cracked to over a foot in length while I was driving. The chip was in the lower quadrant on the driver's side and ended up extending to about the center of the windshield. Five months later, I have another very large crack. I have no idea when this occurred and remember no instance that may have caused the crack. It starts roughly above the rear view mirror, curves out and around it to form a large 'J' shape. While I can understand stone chips are a symptom of normal wear and tear, the excessive cracking is concerning. I do not drive regularly on gravel roads nor am I on the expressway often. I regularly maintain my vehicle and didn't hesitate to get the windshield repaired initially. Having never experienced this issue with other vehicles (in which we've owned several years longer) I don't feel it is right to either have my insurance company or myself constantly be responsible for a product I believe may be faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480340August 20, 2022
VISIBILITY/WIPER
Crack in windshield while car was parked overnight on 8/17/22. It is an upside down U-shape crack starting in the center, and one side propagating all the way down and other side about half that. The crack can be felt. There is no evidence of a rock or anything else hitting the windshield. Planning to have it replaced in two days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480229August 19, 2022
VISIBILITY/WIPER
windshield suddenly cracked and I need to replace it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479856August 17, 2022
ENGINE
The contact owns a 2019 Subaru Outback. The contact stated the low lever oil warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, and he stated that the oil was low in the engine and more oil was added to the engine. The contact stated that in less than 5,000 miles the vehicle had burned all the oil in the engine. The vehicle was taken to the dealer but was not able to get a diagnosis on the vehicle. The manufacturer was not contacted. The failure mileage was 30,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479519August 16, 2022
ELECTRICAL SYSTEM
Battery dies every couple months despite nothing being on without vehicle on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479524August 16, 2022
ELECTRICAL SYSTEM
Over the last month or two the battery has been going dead over night, and sometimes almost immediately after parking it. I understand that there is a class action law suit pending on this issue, and I understand Subaru will replace the cheap small battery with another cheap small battery which is only kicking the can down the road since as far as I know not fixing the underlying electrical issue in the car. I tend to drive some roads that have long stretches of mountainous terrain even though a Federal Highway. No phone service is often and issue and should this problem strike me on one of these trips I may have some problems getting going again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479396August 15, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
2019 Subaru Outback. On 8/9/22 I was Driving on interstate and a tiny crack appeared in mid to lower left corner of windshield. Called dealer immediately because it is my second windshield—the first one was covered in 2020 under warranty after It spontaneously cracked. On 8/9/22 I called my insurance while driving (hands free) and they made same day appointment but Safe Lite could not repair the windshield because by the time I got there the crack had expanded, making it a full replacement. There is no recall but already a lawsuit involving 2017-2019 models of Subaru Outback windshields. Trying to get Subaru to replace it again. There needs to be a recall! Windshields should not crack spontaneously or so easily. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478899August 11, 2022
UNKNOWN OR OTHER
The temperature outside was below freezing and I was running the defrost on the highest temp. There was a loud pop and I thought maybe something had hit the windshield, but there was nothing. Then a few days later I noticed a crack emerging just above where the wiper rests. It proceeded to move up, then out in a T, then curl around and meet itself, it has just continued to spread. The dealership (Rogers Subaru, Lewiston, ID) traced the cracks with a pen but was not able to find any damage aside from the crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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