Subaru Outback Complaints (2022)

465 consumer complaints on file.

#11483892September 11, 2022
VISIBILITY/WIPER
Windshield cracked without any cars near me, only dragonflies and butterflies. Happened with less than 2k miles in car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483436September 8, 2022
UNKNOWN OR OTHER
While stopped in a line at a drive through the vehicles automatic shutoff (fuel savings feature) engaged. When the brake is released the car completely shut down, including all computer, dash and vehicle lights. The cars transmission was in Drive and could not be placed in Park in an attempt to restart the vehicle. After several minutes the car shifted to Park and was able to be restarted after more than one attempt. I exited the very busy parking lot and proceeded to my place of work approximately a half mile away which is a safer location. Each time the brake was depressed the automatic shutoff would attempt to engage immediately, fearing a shutoff/failure in a major intersection I "feathered" the brake to keep engine running. Upon reaching my place of work parking lot and placing the vehicle in Park I was able to disengage the feature. This vehicle has been plagued with issues, it currently has very low miles (less than 5000) and is one year old. It had a battery failure at 600 miles, and has had several issues since that time with the vehicle not starting. Fortunately these issues occurred out of traffic but the latest incident could prove hazardous if it occurred in traffic. When the vehicle diagnostics are run it shows "Normal" and the problem remains unresolved. I have also noted hesitation with the shifting during acceleration from day one of owning the vehicle. It does not shift smoothly and will often hesitate which can pose a danger if attempting to avoid an accident. I have learned to compensate for the issue when pulling into traffic, especially if rapid acceleration is needed. Again, the vehicle diagnostics do not show an issue and the problem remains unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483214September 7, 2022
UNKNOWN OR OTHER
I parked the vehicle on 8/5/22 in the evening and noticed a crack in the windshield 18" long starting from the edge of the glass on 9/6/22 in the morning. There are no impact chips from rocks or any other signs of damage such as a tree branch falling on the windshield. The temperature overnight was is the upper 50s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483143September 6, 2022
VISIBILITY/WIPER
Within 2000 miles the windshield stressed fractured from the passenger side edge and then progressed inwards in multiple directions. There was no impact. The dealer (Balise Subaru-Warwick RI) called me a liar about an impact and gave me nothing but lip service about Subaru of America possibly performing a "good will" replacement. The crack is large enough to place a credit card into. Never before have I seen a crack that wide. Safety glass usually hairline cracks. A glass replacement company told me Subaru is using unreasonable thin glass to lighten the cars to make the MPG numbers. But at the risk of safety to drivers?? I think windshields are pretty important to not mess around with. Minimum thickness should be a standard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482846September 4, 2022
STRUCTURE:BODY
I have bought 2 subaru vehicles...brand new off the lot. Both my 2017 subaru impreza and now my 2022 subaru outback wilderness had brittle windshields from the factory.. I had 4 cracks within the first 2 months of owning this outback and I'm probably going to have to pay to have my windshield replaced. The replacements are always strong, safe and reliable. Why is my 41,000$$ car come with an unsafe windshield that cracks with small pebbles?. Hopefully nothing bigger ever hits it. Subaru makes plenty of money from us to supply us with a quality windshield. And I see there is already a pending windshield lawsuit for earlier models.. this year and model should be included!! The situation..I bought a brand new subaru and they refused to sell windshield replacement with the vehicle and now this happens..4 cracks within 2 months!! Unsafe. Thank you so much for your help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482594September 2, 2022
VISIBILITY/WIPER
Windshield developed a fracture while driving on the freeway w/ no impact by any foreign objects. Location of fracture is on bottom end of windshield next to windshield wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482267August 31, 2022
VISIBILITY/WIPER
I just brought this new 2022 Subaru Outback one day before this happened. I made a right turn on a local road at a speed near 30 mph. Suddenly, I heard a big sound from the windshield. Then I found there was a hole in the windshield. There was one SUV in front of my car when this happened, and its speed was similar with my car. I just brought this car and total mileage was around 50 miles. I can't image this happened at low speed. I think maybe one small stone caused this problem and I was lucky that it didn't hit me. We let our dealership to repair it and prevent it cracking. I hope I don't need to replace this windshield in the near future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481217August 25, 2022
ELECTRICAL SYSTEM
The car was not used for two weeks (parked at home garage). When we came back from our trip, the battery died. Everything (lights etc.) had been turned off. The tow service came to jump started my car, and I drove to the dealership. I took it to the dealership, they inspected the car, recharged the battery, sent me home. The service person suggested I put in a battery tender to keep car outback charged while being away for a while. The car was purchased in late May 2022. If we had driven the car to park at airport while we were on vacation, we would have been stranded at the parking lot. A safety hazard! Apparently the dead battery issue with Subaru Outback is an known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480628August 22, 2022
VISIBILITY/WIPER
I purchased this vehicle brand new in August 2021 (so 1 year ago exactly). There is an issue with their windshields and cracking immediately the second you even get the smallest rock impact. Just today I got another one cracked across my entire windshield within seconds and the impact point is smaller than 1cm. This is my FIFTH windshield crack and replacement in ONE year. I am in insurance and in 12 years of being in the industry and also driving multiple vehicles myself... I have NEVER myself or my clients had this many cracked windshields within 1 year of a brand new vehicle. There was already a class action lawsuit on the windshields from 2014 to 2018 Outback models... clearly 2022 model is doing the same thing. Also, funny enough, in financing they offer glass coverage you can purchase which is something i have never seen financing offer and I didnt choose because I had glass insurance through my auto insurance BUT NOW I realize why they actually offer it because they are WELL AWARE that Subaru has glass issues. Of course, they don't tell you that. This is not a location issue, or a where I am driving and what types of roads issue. This is a city car used to go to and from my office. I am not on dirt roads etc. this is NOT normal. 5 massive cracks from things that are less than 1cm is a car issue not a driver/user issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480582August 22, 2022
VISIBILITY/WIPER
Crack appeared on lower passenger section of windshield for no apparent reason. Windshield was replaced by certified repair center due to same issue a month ago with less than 2000 miles of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480570August 22, 2022
VISIBILITY/WIPER
On August 19, 2022, approximately 11:30 a.m., after parking my 2022 Subaru Outback Limited in a private driveway, the windshield began cracking from the bottom edge and has grown 25 inches toward the center of the windshield. There was no impact to the windshield. The weather was moderately cool--74 degrees, slight mist precipitation (wiper use minimal), and no wind. And, my previous drive (as with my history with this vehicle, 2,831 miles) was a gentle and uneventful four miles. I've spent fourty years entering and exiting the driveway and driving in that area, with other cars, and never once had a problem. I spent twenty years investigating traffic accidents and vehicle related problems in metro-Atlanta (Cobb County Police 1992-2012), and never saw a problem like this. But, since buying the car (my first Subaru), I've read countless Internet posts of similar events, from folks who have purchased a Subaru in the past five or so years. Subaru of America hasn't responded to my concern; and, my dealership (Subaru of Kennesaw (Georgia)) is dodging the burden of replacement costs. Not only is Subaru of America being irresponsible in the manufacturing and promotion of their cars, when they know there's a serious design flaw, but they show little interest in working to resolve a simple and important problem that affects everyone on roadways throughout the world.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480510August 22, 2022
VISIBILITY/WIPER
Crack formed in windshield. Did not notice any chips or impact points. Crack formed on front right corner through the heated wiper blade rest. This seems to be an ongoing issue with Subaru.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480479August 22, 2022
VISIBILITY/WIPER
Spontaneous 18" windshield crack on the driver's side with no impact point noted. Completely unprovoked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479829August 17, 2022
VISIBILITY/WIPER
I was driving down the highway with no other vehicles around me. Suddenly, the middle of the windshield cracked from the bottom edge up and toward the passenger side. The car was parked overnight, and the crack spread further toward the driver side, directly in my sight line. There are 4,300 miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478396August 9, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2022 Subaru Outback. The contact stated that there was a crack on the windshield. There was no impact on the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478240August 8, 2022
SEAT BELTS
No component failed or malfunction. It is working as designed but it is a serious safety concern that can not be addressed except by purposely bypassing the safety system or systems. For whatever reason Subaru added rear seat belt chime alarms to the rear seats. Three in total it appears. Driver, passenger, and center. The chimes will continue to grow louder until it blocks all radio and becomes a distraction. In theory this is not a bad idea. In practice it is a safety concern. Subaru markets their vehicles as being pet friendly. The issue is when I have my dog in the back seat the seat beat alarm continues to go of sporadically and she is not done growing yet. I don't use harness/restraints but even if I did there would be no way to keep her in the correct position to not make the adjacent seat chime. This is a major distraction while driving because I have to constantly take my eyes off the road and try to reposition her to stop the chime/alarm. It is also putting others at risk as I am not focused on driving. Problem confirmed by the dealer and Subaru (SOA) with no plan to fix except cut wires, buy seat belt buckles from Ebay to stick in holder, or clip seatbelts when not in use. Concern is this will cause passengers to not buckle up due to the hassle. Safety can't be an inconvenience or there is less chance it will be followed. No police have been involved. Dealer and SOA have confirmed it is a problem with no solution. Possible software update in the future. Not a failure but a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477817August 5, 2022
VISIBILITY/WIPER
Cracked windshield, brittle thin glass causes visibility issues!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477590August 4, 2022
ELECTRICAL SYSTEM
Battery drained, car would not start. First occurrence with new car at 831 miles, battery diagnosed as defective and replaced by manufacturer. Second occurrence at 4620 miles after sitting unused 8 days at airport parking, battery drained and most "check engine" lights on after jump-starting. EyeSight and most safety features disabled until checked and reset by manufacturer. Manufacturer quote "CAUSE: Problem due to vehicle sitting for more than a week low battery voltage concern. Recharged battery and it passes test. 100009 No problem found." Maintenance rep said car is working to specs. However a periodic dead battery to seniors who do not drive daily but desperately need a reliable car in case of sudden emergencies is cause for a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477213August 2, 2022
VISIBILITY/WIPER
I walked out to my car on Monday morning June 27th and the windshield on my 2022 Outback Wilderness was cracked on passenger side. No prior Rock Impact and only 2,807 miles . Submitted a claim with the dealer. Have not heard back yet. Manager said to call him back on Friday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477026August 1, 2022
VISIBILITY/WIPER
We purchased this 2022 Subaru Outback on 7/19/22. My wife was driving in the rain to church. She parked the car and attended the church service. After the about 2 hours she went got in the car and noticed 3 cracks in the front windshield. There were no known impacts to the windshield. There are 3 cracks originating from a center point. 2 of the cracks are about 12 inches longs with the 3rd being about 4 inches long. This cracking started on 7/31/22. We haven't even made the 1st payment yet. Very distressing to say the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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