Subaru Outback Complaints (2008)

230 consumer complaints on file.

#10534660August 10, 2013
AIR BAGS
AFTER BUYING CAR NOTICED AIR BAG LIGHT WAS ON WHILE DRIVING HOME. BEING A SAFETY ISSUE I STARTED INVESTIGATING. LOOKS TO BE FAIRLY COMMON. MAY BE ENOUGH FOR A RECALL. JUST WANTED TO REPORT IT FOR FUTURE REFERENCE. DEALER SAID SHOP DID NOT NOTICE LIGHT DURING THEIR INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515795June 8, 2013
VEHICLE SPEED CONTROL
VEHICLE WILL LOOSE ACCELERATION WITHOUT WARNING. THIS HAS HAPPENED SIX (6) TIMES. WHEN THIS OCCURS PRESSING THE GAS PEDAL DOES NOTHING. THE VEHICLE'S SPEED IMMEDIATELY DROPS TO ABOUT 5 MPH. THE "ENGINE" AND "CRUISE" LIGHTS ILLUMINATE. THE TACHOMETER CONTINUALLY FLUCTUATES BETWEEN 2500AND 3000 RPM DURING THIS TIME, . ONE MUST PULL OVER AND TURN OFF THE ENGINE, LET IT SET FOR A FEW MINUTES THEN RESTART THE ENGINE IN ORDER TO RESET THE ACCELERATION SYSTEM. WE HAVE HAD SEVERAL NEAR ACCIDENTS AS DRIVERS BEHIND OUR VEHICLE NEEDED TO SWERVE AWAY FROM OUR VEHICLE AS IT LOST ACCELERATION. SUBARU PERFORMED THE FOLLOWING. 1. FLASHED THE ENGINE CONTROL MODULE (ECM) CODE TWICE. 2. REPLACED THE GAS PEDAL ASSEMBLE TWICE 3. REPLACED THE ENGINE WIRING HARNESS ONCE 4. REPLACED THE ENGINE CONTROL MODULE (ECM) ONCE. I HAVE THREE (3) SERVICES CASES RECORDED WITH SUBARU OF AMERICA (SOA). THE CASE NUMBERS ARE AS LISTED. > 1-2810691799 FILED ON DECEMBER 17, 2012 > 1-2888482660 FILED ON DECEMBER 26, 2012 > 1-4032748404 FILED ON MAY 21, 2013 THE ECM WAS REPLACED ON MAY 29, 2013 AND WE HOPE THIS WILL RESOLVE THE PROBLEM. HOWEVER DURING THIS TEN (10) MONTH PERIOD OF TIME SOA ALWAYS PROMISED TO CORRECT THE PROBLEM YET DID SO RELUCTANTLY. AS THE NUMBER OF INCIDENTS WENT FROM 3 TO 6 SOA CUSTOMER SERVICES WAS NOT AT ALL CUSTOMER ORIENTATED. THESE FAILURES ARE A SAFETY ISSUE. ACCIDENT, INJURY OR DEATH COULD HAVE BEEN THE END RESULT OF ANY OF THESE INCIDENTS. WE HAVE BEEN VERY LUCKY BUT HONESTLY DO NOT KNOW THAT THE PROBLEM HAS BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515123June 4, 2013
WHEELS
VEHICLE STARTED MAKING HUMMING NOISE FROM REAR END WHICH GOT PROGRESSIVELY WORSE. BROUGHT IT INTO THE DEALER WHO TOLD ME THE REAR BEARINGS WERE BAD. I WAS TOLD THEY WEREN'T COVERED SINCE MY WARRANTY HAD EXPIRED. EARLY FAILURE OF WHEEL BEARINGS IS APPARENTLY A KNOWN ISSUE WITH SUBARU AND SHOULD BE COVERED UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514620June 1, 2013
POWER TRAIN
INFORMED AT SHOP WHEN GETTING OIL CHANGE THAT LEFT FRONT WHEEL BEARING NEEDED REPLACEMENT. CONTACTED LOCAL DEALER AND THEY CONFIRMED AND REPLACED IT UNDER POWERTRAIN WARRANTY. HEARD NO NOISE AND FELT NO UNUSUAL PERFORMANCE TO ALERT ME OF THIS POWERTRAIN FAILURE. DEALER STATED ALL THE OTHER WHEEL BEARINGS ARE OK. 2 YEARS LATER AT 70,000 MILES RIGHT REAR WHEEL BEARING FAILED WITH NO NOTICE OR NOISE JUST SUDDEN GRINDING AND SWAYING AT ABOUT 50 MPH. HAD IT TOWED HOME AND TOOK IT TO DEALER WHO CONFIRMED THE OTHER TWO WHEEL BEARINGS ARE FAILING. DEALER COVERED COST OF NEW BEARINGS BUT WE TRADED IT IN. NO CONFIDENCE IN SUBARU. DEALER STATED THIS IS A COMMON ISSUE, IT SHOULD HAVE BEEN RECALLED OR ALL REPLACED AT FIRST FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513068May 21, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
VEHICLE OVERHEATED, DROVE TO NEAREST SERVICE STATION. RADIATOR FLUSHED AND TESTED FOR LEAKS, NONE FOUND. NO OTHER DETERMINATION MADE. CAR OVERHEATING, SLOW COOLANT LOSS. SUBARU DIAGNOSED MAJOR HEAD GASKET FAILURE PROBABLY OCCURRED PRIOR TO 73000 MILES, BUT BEYOND POWER TRAIN WARRANTY. SUBARU HQ DECLINED TO HELP WITH COST CONSIDERING THE SERVICE TECH MGR STATED A 2008 MODEL CAR SHOULD NOT HAVE THIS FAILURE. PREVIOUSLY OWNED 1998 SUBARU OUTBACK WITH SIMILAR GASKET FAILURE SOME TIME AFTER POWER TRAIN WARRANTY EXPIRED. COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496109February 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARING LIGHT ILLUMINATED AND A PASSENGER AIR BAG WARNING MESSAGE APPEARED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491450January 4, 2013
AIR BAGS, ELECTRICAL SYSTEM
SINCE THE CAR WAS NEARLY NEW THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND NOW STAYS ON CONTINUOUSLY, RENDERING THE AIRBAG SYSTEM INOPERATIVE. THE VEHICLE WAS BROUGHT TO THE DEALER THE FIRST TIME IT HAPPENED BUT THE DEALER SAID NO FAULT CODE WAS FOUND. IN DECEMBER 2012 THE WARNING LIGHT CAME ON CONTINUOUSLY. I BROUGHT IT TO THE SUBARU DEALER TO DIAGNOSE AND SERVICE THE PROBLEM. THE SERVICE MANAGER STATED THAT THE PROBLEM IS WITH THE LIGHT IN THE MAPLIGHT MODULE, AND IF SOMETHING IN THE MODULE GOES BAD THE AIRBAG WARNING LIGHT WILL COME ON AND PREVENT THE AIRBAG FROM DEPLOYING. CONSEQUENTLY I HAVE TO REPLACE THE ENTIRE MAPLIGHT CONSOLE AT A COST OF $510 ($110 TO READ THE CODE PLUS $400 FOR THE LIGHT MODULE) TO FIX A DANGEROUS SAFETY DEFECT AND DESIGN FLAW THAT SHOULD BE THE RESPONSIBILITY OF SUBARU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484613November 14, 2012
POWER TRAIN, WHEELS
I PURCHASED THE 2008 OUTBACK 2.5 LIMITED USED WITH 32K MILES. AT 41K MILES THE RIGHT FRONT WHEEL BEARING WENT OUT. WAS MAKING A VERY LOUD RUBBING NOISE WHEN TURNING AND ON THE HIGHWAY. THE BEARING WAS REPLACED UNDER POWERTRAIN WARRANTY. YESTERDAY I WAS INFORMED THAT MY LEFT FRONT BEARING HAS GONE OUT, NOW AT 80K MILES (ALL HIGHWAY MILEAGE). NOW IT IS OUT OF WARRANTY. THE 2 SHOPS I SPOKE TO REGARDING THE ISSUE STATED THIS IS ACTUALLY VERY COMMON ON THESE SUBARU MODELS AND THEY GENERATE QUITE A BIT OF BUSINESS. SUBARU NEEDS TO PROVIDE A TSB AND FIX THE ISSUE AS THEY HAVE SPEC'D FAULTY WHEEL BEARINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479978October 13, 2012
SERVICE BRAKES
WE TOOK OUR SUBARU INTO THE DEALER TO GET REGULAR SERVICES. WE WERE TOLD THAT OUR FRONT DRIVERS SIDE BRAKE WAS COMPLETELY GROUND DOWN WHILE THE OTHERS WERE FINE AND OR NORMAL FOR OUR MILEAGE. OUR CAR WAS STILL UNDER WARRANTY AND ALTHOUGH THE DEALERS EXPLANATION WAS " A STUCK BRAKE CALIPER" THEY MADE US PAY FOR NEW BRAKES. AND, THEY FAILED TO GIVE US A NEW BRAKE CALIPER. WHEN WE ASKED FOR THE MANAGER, HE REFUSED TO HELP US AND BLAMED IT ON THE REGIONAL REPAIR MANAGER. WE COMPLAINED FOR NEARLY A YEAR AND WERE FINALLY GIVEN THE MONEY BACK JUST FOR THE BRAKE, BUT SINCE WE HAD BROUGHT THE CAR IN , THEY SHOULD HAVE FIXED THE BRAKE CALIPER AS WELL. THIS WAS A PROBLEM FROM THE BEGINNING AND WE HAD BOUGHT THE CAR "BRAND NEW" . WE THINK THIS IS A AN OVERALL MANUFACTURERS DEFECT BUT WHEN WE CALLED SUBARU CORPORATE OFFICES , THEY SLAMMED THE DOOR IN OUR FACES AND WE WERE NEVER ALLOWED TO TALK TO A PERSON OTHER THAN "CUSTOMER SERVICE" IN THE SUBARU CORPORATE OFFICES. WE HAVE TAKEN THE CAR TO 3 SUBARU DEALERS AND ALL 3 REFUSED TO REPLACE THE PARTS AND SERVICES FOR FREE. WE HAVE EMAIL AND OTHER DOCUMENTATION OF OUR COMMUNICATIONS WITH THEM. PLEASE HELP US. *TR UPDATED 11/14/12 *CN UPDATED 11/14/2012*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478875October 6, 2012
AIR BAGS
AIRBAG LIGHT STAYS ON AND PASSENGER AIRBAG LIGHT( OFF) STAYS OFF. I HAD MY CAR SERVICED FOR COOLANT FLUSH. I ASKED SERVICE MANAGER ABOUT THE ISSUE HE STATED THAT IT IS IN THE MAPLIGHT AND IF THE LIGHT BURNS OUT THE AIRBAG ON THE DASH WILL LIGHT UP AND POSSIBLY CAUSE A MALFUNCTION IN AIRBAG DEPLOYMENT. SO MEANING AS CONSUMER I HAVE TO REPLACE THE ENTIRE MAPLIGHT CONSOLE AND PAY FOR SOMETHING THAT IS A KNOWN SUBARU ISSUE OR MORE FAULT IN DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473066August 30, 2012
AIR BAGS
THE AIR BAG LIGHT ON OUR DASHBOARD RECENTLY LIT UP. WE HAD OUR MECHANIC LOOK AT THE CAR AND HE SAID THE CAR WAS NOT PRODUCING AN ERROR CODE. SOME BASIC RESEARCH ON THE INTERNET REVEALED THAT THIS PROBLEM IS BECOMING COMMON AND IS RELATED TO A FAULT IN THE PANEL CONTAINED IN THE MAP LIGHT CONSOLE, WHICH INCLUDES THE PASSENGER AIR BAG INDICATOR LIGHTS. HE REPLACED PANEL AND THAT SOLVED THE PROBLEM. I HAVE A COUPLE ISSUES THAT I HOPE YOU CAN ADDRESS. BECAUSE THE AIR BAG LIGHT WAS ILLUMINATED ON THE DASH, THE OPERATION OF THE CAR'S AIR BAGS WERE IN DOUBT, IF NOT DISABLED ALL TOGETHER. SO, THIS APPEARS TO BE A SAFETY ISSUE. ADDITIONALLY, WHEN OUR MECHANIC CALLED THE LOCAL SUBARU DEALER (GO SUBARU IN DENVER, CO) FOR THE PART AND ASKED IF THEY HAD THE PART IN STOCK, THE PARTS DESK IMMEDIATELY SAID, "OH, IS THIS THAT AIR BAG THING?" SO, THIS IS A KNOWN FAULT. I TRIED CONTACTING SUBARU TO NOTIFY THEM, BUT THEY SIMPLY TOLD ME THAT ALL RECALLS ARE ISSUED BY THE GOVERNMENT AND THAT I SHOULD HAVE MY VEHICLE SERVICED BY AN AUTHORIZED DEALER. I HOPE THE NHTSA WILL TAKE TIME TO RESEARCH THIS SAFETY ISSUE AND MAKE THE APPROPRIATE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467668July 25, 2012
ELECTRICAL SYSTEM
ONE WIRE LEADING TO THE REAR CARGO HATCH (RIGHT SIDE) BROKE AND 3 OTHERS HAD CRACKED INSULATION DUE TO A LACK OF RESILIENCE AFTER FLEXING. THESE WIRES ARE FLEXED EVERY TIME THE HATCH IS OPENED AND CLOSED. ALL ELECTRICAL PARTS ON THE HATCH TRAVEL THOUGH THIS WIRING HARNESS (WIPERS, LOCK, ETC.). HAD THE FAILURE OF THE LOCK NOT BEEN NOTICED, FURTHER WEAR COULD HAVE CAUSED A SHORT AND A FIRE. THE VEHICLE IS ONLY 4 AND A HALF YEARS OLD. MANY OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS GOING BACK TO AT LEAST THE 2005 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466411July 18, 2012
STRUCTURE:BODY
ON MANY SEPARATE OCCASIONS (BUT REPORTED TO SUBARU AUTHORIZED SERVICE DEALER ON 03/28/12, 10/01/11, AND 09/21/11), OUR HOOD HAS PARTLY POPPED OPEN WHILE DRIVING THE VEHICLE AT A RANGE OF SPEEDS AND IN A RANGE OF TEMPERATURES. IT IS AS IF THE INITIAL HOOD RELEASE LATCH HAS BEEN PULLED FROM WITHIN THE CAR, BUT THE HOOD THEN CATCHES ON THE MANUAL RELEASE UNDER THE LID. ONCE LOOSE, THE HOOD WOBBLES (WITH INCREASED VIOLENCE AT HIGH SPEEDS) AND IS OBVIOUSLY NOT SECURE. THE SUBARU SHOP TECH INITIALLY ADJUSTED AND REALIGNED THE HOOD LATCH. ON A SUBSEQUENT VISIT, THE ENTIRE HOOD LATCH WAS REPLACED. THIS DID NOT SOLVE THE PROBLEM, AND ON VISITING AFTER THE THIRD OCCURENCE, THE SAID THEY HAD NO RECOMMENDATIONS AS THEY COULD NOT REPLICATE THE PROBLEM EITHER ON THE ROAD OR IN THE SHOP, AND WERE SHOWING NO DIAGNOSTIC ISSUES WITH THEIR EQUIPMENT. SUBARU OF AMERICA WERE CONTACTED BY THE SHOP AND HAD NO AVAILABLE RECOMMENDATIONS. THE VEHICLE HAS BEEN INSPECTED BUT THE SUBARU SHOP AND IS CLEAR OF PRIOR BODY DAMAGE. THE UNPREDICTABILITY OF THIS ISSUE IS MOST ALARMING -- WE CAN NEVER TELL WHEN OUR HOOD IS GOING TO COME LOOSE WHILE TRAVELLING, AND HAVE HAD TO PULL OVER SEVERAL TIMES ON THE FREEWAY WHEN TRAVELLING AT HIGH SPEED TO SECURE THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460896June 7, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS 2008 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, SHE HEARD A LOUD NOISE COMING FROM THE ENGINE AND NOTICED THE VEHICLE MOVING FORWARD WHILE THE BRAKE WAS DEPRESSED. THE VEHICLE PROCEEDED TO CRASH INTO A STORE. THE CONTACT DID NOT SUSTAIN ANY INJURY. THE KANAWHA COUNTY SHERIFF WAS PRESENT AND A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 86,837.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10454935April 12, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT LOW SPEEDS. THE CONTACT ALSO STATED THAT THE TRANSMISSION FLUID LEAKED AND THE VEHICLE SMOKED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HOSE FRACTURED AND CREATED THE LEAK. THE CONTACT WAS ALSO INFORMED THAT THE RADIATOR WAS DEFECTIVE. THE DEALER REPLACED THE TRANSMISSION HOSES AND THE RADIATOR. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,284.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10447686February 12, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
VEHICLE STARTED RUNNING BIT ROUGH WHILE IDLING AT INTERSECTION; UPON ACCELERATION, CHECK ENGINE LIGHT AND OTHER INSTRUMENT LIGHTS STARTED FLICKERING AND CAR STALLED. RESTARTED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447699February 12, 2012
SUSPENSION, STEERING
I BOUGHT MY 2008 SUBARU OUTBACK NEW. I HAVE DRIVEN IT IN ALMOST EVERY ROAD AND WEATHER CONDITION POSSIBLE. IT IS DRIVEN 90% OF THE TIME WITH JUST ME OR ME AND MY WIFE IN THE CAR. JUST A FEW DAYS AGO I WAS DRIVING WITH A FULL LOAD OF LUGGAGE, AND 3 ADULT PASSENGERS IN THE CAR. ROAD CONDITIONS BECAME ICY ON THE INTERSTATE. THERE WAS A FAIRLY RAPID ONSET OF THE CAR KIND OF JERKING SIDE TO SIDE ALMOST LIKE THE BACK END OF THE CAR WAS BEING BLOWN FROM SIDE TO SIDE EVEN THOUGH THERE WAS NOT MUCH WIND. I WAS DRIVING VERY SLOWLY AT ABOUT 40-45 MPH WHILE OTHER CARS AND SEMI TRUCKS WERE PASSING ME. I HAD NOT EXPERIENCED THIS BEFORE AND I THOUGHT AT ANY MINUTE WE WOULD END UP IN THE DITCH. IT HAPPENED WITHOUT ANY INPUT FROM ME SUCH AS GIVING IT GAS OR BRAKING AND WHILE GOING STRAIGHT. THE CAR HAS NEW TIRES WITH LESS THAN 5000 MILES ON THEM. I JUST HAD THE 45000 MILE SERVICE COMPLETED BY THE DEALERSHIP. THE CAR IS A 2.5I WITH AN AUTOMATIC TRANSMISSION. I DID RESEARCH AS SOON AS I ARRIVED HOME AND FOUND THIS ISSUE WELL DESCRIBED IN A SUBARU OUTBACK FORUM. IT WAS DESCRIBED AS "GHOSTWALKING". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430616October 18, 2011
AIR BAGS
AIRBAG LIGHT ON DASH COMES ON INTERMITTENTLY. THERE APPEARS TO BE A KNOWN DEFECT IN THE OVERHEAD MAP LIGHT CONSOLE THAT CAUSES THE PROBLEM. WHEN OCCURRING, THE AIR BAG SYSTEM BECOMES DEACTIVATED AND POSES A DECREASE IN SAFETY. SUBARU OF AMERICA WOULD NOT TELL ME HOW MANY OF THESE UNITS HAVE BEEN REPLACED OR THEIR REPORTED RATE OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423372August 29, 2011
STRUCTURE:BODY
SHORTLY AFTER PURCHASING THIS VEHICLE (NEW), THE HOOD LATCH BEGAN TO OCCASIONALLY OPEN BY ITSELF WHILE DRIVING. THE SAFETY LATCH DOES CATCH THE HOOD BEFORE IT OPENS ALL THE WAY, BUT IT IS NEVERTHELESS DISCONCERTING, AND CERTAINLY A SAFETY ISSUE. I CURRENTLY HAVE APPROXIMATELY 82000 MILES ON THE VEHICLE, AND WOULD ESTIMATE THAT THE HOOD HAS SELF-OPENED WHILE DRIVING AT LEAST 20 TIMES. THE DEALER SUGGESTED THAT I WAS NOT CLOSING THE HOOD SUFFICIENTLY WHEN CHANGING THE OIL, OR WHEN ADDING WASHER FLUID. I DO NOT CHANGE MY OWN OIL, AND RARELY NEED TO OPEN THE HOOD, AS THE DEALER OR A QUICK-LUBE SERVICE HAVE BEEN PERFORMING THE MAINTENANCE. THERE SEEMS TO BE NO RELATIONSHIP BETWEEN SPEED OR ROAD CONDITION, AS I HAVE NOT BEEN ABLE TO CAUSE THE HOOD TO OPEN ON DEMAND, AND NEITHER HAS THE DEALER. THERE ALSO SEEMS TO BE NO RELATIONSHIP TO THE NUMBER OF MILES SINCE THE LAST OCCURRENCE. SOMETIMES THE TIME BETWEEN OCCURRENCES IS VERY SHORT (LESS THAN A WEEK, AND LESS THAN 150 MILES), AND OTHER TIMES I CAN GO SEVERAL MONTHS BETWEEN OCCURRENCES. THE DEALER HAS SEEN THE VEHICLE FOR THIS PROBLEM AT LEAST 8 TIMES, I BELIEVE, AND HAS DONE VIRTUALLY NOTHING BUT "ADJUST" THE LATCH. I HAVE COMMUNICATED THIS PROBLEM TO THE MANUFACTURER, WHO REFERRED IT TO THE DEALER. THE DEALER ASKED IF I KNEW WHEN IT WAS GOING TO HAPPEN AGAIN (I DID NOT), AND THEY ASKED ME TO BRING IT IN THE NEXT TIME IT HAPPENED SO THAT THEY COULD SEE THAT THE HOOD LATCH WAS OPEN (I DID).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398135April 28, 2011
ENGINE AND ENGINE COOLING
MY CAR ENGINE STALLS IN THE MIDDLE OF THE ROAD WHILE DRIVING AND WHILE MAKING A LEFT TURN IN A SIGNAL, WHILE WAITING ON THE RED LIGHT AND WHILE STOPING AND IDLING AT THE PARKING LOT. WHEN THIS ISSUE HAPPENS ALL THE LIGHTS IN THE DASH LIGHTS UP AND THE STEERING WHEEL BECOMES LOCKED. THIS ENGINE STALLING ISSUE HAPPENS RANDOMLY. SOME TIMES EVERY DAY IN A WEEK, 2 DAYS IN A WEEK OR 3 DAYS IN A WEEK. SOME TIMES THE ENGINE STALLS MORE THAN 10 TIMES IN A DAY. IN ORDER TO CORRECT THIS ISSUE, I TOOK MY CAR TO SUBARU DEALERSHIP AND EXPLAINED THE SERVICE TECHNICIAN THE PROBLEM. FIRST TIME, I WAS ASKED TO LEAVE MY CAR AT THE DEALER SHIP OVERNIGHT TO SEE IF DEALER CAN RECREATE THE PROBLEM. DEALER TOLD ME HE COULDN'T RECREATE THE ISSUE. SECOND TIME, DEALER FOUND CHECK ENGINE LIGHT ON AND USED THE DIAGONSTIC TOOL TO FIND OUT THAT MASS AIR FLOW SENSOR IS BAD AND REPLACED IT. BUT THIS DIDN'T FIX THE PROBLEM. THIRD TIME I CONTACT SUBARU CUSTOMER SERVICE AND EXPLAINED THE ISSUE. SUBARU CUSTOMER SERVICE ASKED ME TO TAKE MY CAR TO THE DEALERSHIP AGAIN. I TOOK MY CAR TO DEALERSHIP AND LEFT IT THERE FOR 2 DAYS. ON THE THIRD DAY, DEALER SAID THE BATTERY WAS BAD AND REPLACED THE BATTERY AND SAID HE COULDN'T REPRODUCE THE ISSUE. WHEN I TOOK THE CAR BACK FROM THE DEALERSHIP ON THE THIRD DAY, WITHIN FEW HOURS MY CAR ENGINE AGAIN STALLED. THIS TIME I TOOK THE VIDEO OF THE ISSUE. I CONTACTED THE SUBARU CUSTOMER SERVICE AND EXPLAINED WHAT WAS HAPPENING AND I WAS TOLD THAT DEALER CANNOT FIX THE ISSUE UNLESS HE CAN RECREATE THE ISSUE. SO I TOOK MY CAR TO SUBARU DEALERSHIP MORE THAN 3 TIMES, SPENT MORE THAN $1000 FOR PARTS, LABOR AND CAR RENTAL AND STILL THE PROBLEM IS NOT FIXED. ACTUALLY IT IS GETTING WORSE DAY BY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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