Subaru Forester Complaints (2004)

219 consumer complaints on file.

#10373197December 28, 2010
FUEL SYSTEM, GASOLINE
STRONG GAS ODOR WHEN CAR IS STARTED IN COLD TEMPERATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371732December 22, 2010
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
CONSUMER WRITES REGARDING AUTOMOBILE MANUFACTURER DESIGN FLAW EXCLUSIVE DEALERSHIPS REPAIRS *TGW THE CONSUMER STATED HE EXPERIENCED A CATASTROPHIC FAILURE WITH HIS ENGINE DUE TO A BLOWN TURBO. THE LOCAL DEALERSHIP REFUSED TO SELL THE REPLACEMENT PART TO HIS LOCAL MECHANIC DUE TO THE CAUSE OF THE FAILURE AND THE INSTALLATION PROCESS. SUBARU LATER RESPONDED IN WRITING DENYING ALL CLAIMS EVEN WHEN THE CONSUMER SUPPLIED THEM WITH VALID REASONS. THE CONSUMER LEARNED SUBARU WAS AWARE OF THE PROBLEM DATING BACK TO 2005 AND A TSB WAS ISSUED. THE TSB STATED THAT OIL STARVATION TO THE TURBO WAS THE MAIN CAUSE FOR THE TURBO FAILURE. THE OIL STARVATION HAPPENED WHEN THE OIL FEED FILTER BANGO BECAME CLOGGED. SUBARU REALIZED THE DESIGN FLAW IN THE TURBO SYSTEM AND LATER REDESIGNED THE TURBO TO ADDRESS THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372790December 22, 2010
FUEL SYSTEM, GASOLINE
RAW FUEL SMELL IN CABIN DURING COLD START. TOOK TO MECHANIC AND HE SEES FUEL LEAKING FROM THE FUEL LINE UNDER PASSENGER INTAKE MANIFOLD. TO RESOLVE ISSUE HE WILL HAVE TO PULL THE INTAKE, REPLACE FUEL LINES AND USE BETTER CLAMPS. THE CLAMPS AND HOSE USED BY SUBARU IS FAULTY AS I SEE A TON OF COMPLAINTS ONLINE ABOUT THE SAME ISSUE. THEY EVEN DID A RECALL ON THE WRX WHICH HAS THE SAME MOTOR AS THE FORESTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370765December 15, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 SUBARU FORESTER. THE CONTACT STATED THAT AS THE TEMPERATURE STARTED TO DROP HE NOTICED FLUID LEAKING FROM THE ENGINE. HE INSPECTED THE VEHICLE AND REALIZED THAT THE HARD FUEL LINE WAS LOOSE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369596December 8, 2010
FUEL SYSTEM, GASOLINE
I OWN AND DAILY DRIVE A 2004 FORESTER XT. IT HAS RECENTLY DEVELOPED WHAT I CONSIDER TO BE A SEVERE SAFETY RELATED ISSUE. LAST NIGHT, AFTER DRIVING APPROXIMATELY 30 MINUTES, THERE WAS AN OVERWHELMING SMELL OF RAW FUEL IN THE CABIN. THIS SITUATION HAPPENED AGAIN THIS MORNING WHILE SITTING IN TRAFFIC, AT A RED LIGHT. THE SMELL OF GASOLINE WAS SO STRONG, I FELT LIGHT HEADED AND HAD TO ROLL DOWN THE WINDOWS WHEN THE TEMPERATURE OUTSIDE WAS 24 FAHRENHEIT. I FOUND THAT SUBARU OF AMERICA (SOA) ISSUED A RECALL FOR THE SAME PROBLEM ON WRX MODELS WHICH PRODUCED THIS SYMPTOM. UPON INSPECTION OF MY ENGINE, I CAN BOTH SEE AND SMELL RAW FUEL SEEPING FROM ONE OR MORE OF THE FUEL LINES. I CONTINUED MY RESEARCH AND FOUND THAT THERE ARE MANY REPORTS OF THIS ISSUE COVERING MANY YEAR MODELS OF THE FORESTER AND THE LEGACY MODELS. DUE TO THE VOLATILITY OF GASOLINE AND THE INHERENT DANGERS TO HUMANS IN VAPOR FORM, I FEEL THIS IS A CRITICAL SAFETY ISSUE. I HAVE READ MANY REPORTS AND NOTICED THE APPARENT LARGE POPULATION OF AFFECTED VEHICLES. THIS IS VERY DISCONCERTING. I AM CONTACTING SOA TO REPORT THIS PROBLEM AND TO REQUEST THEY COVER THE FAILURE UNDER GOODWILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369364December 6, 2010
STRUCTURE
TL* THE CONTACT OWNS A 2004 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL PERTAINING TO THE SUN-ROOF REPLACEMENT IN OCTOBER, 2010. THE DEALER WAS CONTACTED AND ADVISED THAT THE RECALL COULD NOT BE PERFORMED BECAUSE THE PART WAS NOT YET AVAILABLE. THE DEALER WAS UNABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT FEELS THE RECALL EXCEEDED A REASONABLE TIME FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,102.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368557December 1, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 SUBARU FORESTER XT. THE CONTACT STATED THAT DURING COLD WEATHER HE WOULD SMELL GASOLINE FUMES INSIDE OF THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED STATED THAT HE HAD A LEAK IN HIS FUEL LINE FROM THE HOSE ON THE FUEL RAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE. UPDATED 02/02/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357081September 22, 2010
AIR BAGS
THE AIRBAG LIGHT RANDOMLY GOES ON AND OFF FOR PERIODS OF DAYS AT A TIME. THIS HAS BEEN HAPPENING FOR MANY YEARS. I BROUGHT IT IN TO THE SUBARU DEALER BUT THEY CLAIMED IT DID NOT LIGHT UP FOR THEM DURING THEIR INSPECTION. IT THEN LIT UP FOR ME ON THE WAY HOME AND WHEN I CALLED THE DEALER FROM THE ROAD THEY WOULD NOT LOOK AT IT AGAIN UNTIL I MADE ANOTHER APPOINTMENT. UNFORTUNATELY I CANNOT ASSURE THAT IT WILL BE ON FOR THEM WHEN THEY GET THE CAR. I LATER DISCOVERED THAT THERE WAS A SUBARU TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM #17-07-04. THEY SHOULD HAVE AT LEAST CHECKED TO SEE THAT THIS IS A COMMON PROBLEM. FURTHER MY MECHANIC SAID THAT WHEN THE LIGHT IS ON THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355410September 13, 2010
AIR BAGS
THE AIR BAG DASHBOARD LIGHT IS ALWAYS ON. IT FIRST CAME ON WHEN THE VEHICLE HAD ABOUT 82000 MILES AND AT FIRST IT WAS INTERMITTENT. AFTER ABOUT SIX WEEKS, IT HAS BECOME PERMANENTLY LIT WHEN THE ENGINE IS TURNED ON. I HAVE NOTED THAT THIS SEEMS TO BE A PROBLEM ON THIS MODEL. THE LIGHT DOES NOT BOTHER ME, BUT THE FACT THAT PEOPLE HAVE BEEN IN ACCIDENTS AND THE AIRBAGS DID NOT DEPLOY DOES CONCERN ME GREATLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354764September 9, 2010
VEHICLE SPEED CONTROL
ON AUGUST 3, 201 WHILE DRIVING ON THE HIGHWAY, MY 2004 SUBARU FORESTER SUDDENLY BEGAN TO ACCELERATE. I COULD NOT KEEP MY SPEED BELOW 80-90 MILES PER HOUR, EVEN WHEN MY FOOT WAS NOT ON THE ACCELERATOR. I HAD TO KEEP MY FOOT ON THE BRAKES AT ALL TIMES. I TRIED TO ENGAGE AND DISENGAGE THE CRUISE CONTROL, IN CASE THAT WAS THE ISSUE. I WAS FORTUNATE TO BE CLOSE TO MY HOME AND USUAL CAR REPAIR SERVICE. I WAS ABLE TO GET THERE BY CONSTANTLY ADJUSTING THE GEAR I WAS IN AND KEEPING THE BRAKE ENGAGED AT ALL TIMES. I WAS ALMOST IN AN ACCIDENT WHEN TRYING TO TURN INTO MY GARAGE. I WAS ABLE TO STOP THE CAR IN THE PARKING LOT BY TURNING OFF THE ENGINE AND ENGAGING THE PARKING BRAKE AT THE SAME TIME. BY THE TIME I WAS ABLE TO STOP, MY BRAKES WERE SMOKING. MY ABS UNIT ON THE CAR HAS SINCE FAILED. THE CAR'S ACCELERATOR UNIT WAS FOUND TO BE CAKED BY SOME SORT OF GUNK, AND THIS CAUSED THE ACCELERATOR TO BE STUCK OPEN. REPAIRS COST MORE THAN $1200.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346095July 29, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 SUBARU FORESTER. THE CONTACT STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE HE WAS ADVISED THAT ONE OF THE AIR BAG PLUGS THAT WAS CONNECTED TO THE AIR BAG WIRING WAS NOT CONTACTING. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF BEING INVOLVED IN A CRASH AND THE AIR BAGS POTENTIALLY WOULD NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THERE WAS A TECHNICAL SERVICE BULLETIN ISSUED BY THE MANUFACTURER (NHTSA ITEM NUMBER: 10015705: AIR BAGS) BUT THERE WAS NOT A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333867May 30, 2010
SERVICE BRAKES, HYDRAULIC
ON 03/26/2010, CAR FAILED TO STOP IN SPITE OF HEAVY PRESSURE ON THE BRAKE PEDAL. THE ABS DID NOT CUT IN, THE CAR VEERED TO THE LEFT AND COLLIDED WITH A VEHICLE CAUSING EXTENSIVE DAMAGE. UPON EXAMINATION OF THE BRAKES, THE FOLLOWING WAS FOUND: DRIVER SIDE, OUTSIDE PAD WORN TO BARE METAL SCORING ROTOR; INNER PAD FROZEN IN POSITION BY ACCUMULATED RUST UNDER THE INSERTS ON THE BRAKE CARRIER. RUST THICKNESS APPROX. 1 MM. MATERIAL REMAINING ON THE PAD APPROX. 4 MM. ON THE PASSENGER SIDE BOTH PADS WERE FROZEN IN PLACE W/ APPROX. 5 MM OF MATERIAL REMAINING. RUST WAS REMOVED FROM THE BRAKE CARRIERS AND NEW OEM ROTORS AND PADS WERE INSTALLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10319392March 13, 2010
AIR BAGS:FRONTAL
THE AIR BAG LIGHT SEEMS TO INTERMITTENTLY COME ON WHEN THE DRIVER'S SEAT IS MOVED FORWARD. THE LIGHT GOES OFF ON ITS OWN USUALLY WHEN THE SEAT IS MOVED BACK BUT WE HAVE NOT DETECTED ANY PATTERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318150March 9, 2010
VEHICLE SPEED CONTROL
WHILE PARKING MY CAR IN A MUSEUM PARKING AREA ON A SLOPE, I SHIFTED THE AUTOMATIC GEAR SHIFT FROM REVERSE TO DRIVE AND THE CAR SUDDENLY ACCELERATED AND TOOK OFF DOWN A CROWDED PARKING LOT DRIVEWAY AT VERY HIGH SPEED. THE CAR WAS AT A STANDSTILL AT THE TIME OF THE GEAR SHIFTING. I COULD NOT SLOW OR STOP THE RAPIDLY ACCELERATING CAR BY BRAKING. I WAS FOCUSED ON NOT HITTING PEOPLE AND OTHER ENTERING CARS AND DIDN'T THINK TO TRY THE EMERGENCY BRAKE OR SHIFTING INTO NEUTRAL. THE CAR KEPT ACCELERATING, DESPITE MY FOOT BEING HEAVILY ON THE BRAKE, AND I AIMED IT INTO A TREE RATHER THAN INTO AN ONCOMING CAR. THE CAR WAS "TOTALED". THE AIRBAG DEPLOYED AND I WAS WEARING A SEAT BELT. I WAS VERY BADLY BRUISED WITH NO CONCUSSION, WHIPLASH OR BROKEN BONES. I WAS TAKEN BY AMBULANCE TO THE LOCAL HOSPITAL EMERGENCY ROOM AND DISCHARGED AFTER A FEW HOURS. THE STEERING WHEEL COLUMN WAS SHEARED OFF AND THE DASHBOARD TOTALLY DEFORMED BY THE FORCE OF MY IMPACT INTO THEM. THE WHOLE FRONT END OF THE CAR WAS SMASHED IN. I LATER CHECKED THE CAR AT THE IMPOUNDING SITE AND FOUND NO EVIDENCE OF THE DRIVER SEAT FLOOR MAT BEING OUT OF PLACE OR EVEN TOUCHING THE ACCELERATOR PEDAL. I AM THE SOLE DRIVER OF THIS CAR AND HAD NO PRIOR SIMILAR PROBLEMS. THE WEATHER AT THE TIME OF THE ACCIDENT WAS COLD, SUNNY AND DRY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10317724March 8, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT HAS 2004 SUBURU FORRESTER. THE CONTACT STATED THAT IN JANUARY 2010 SHE WAS BACKING UP THE VEHICLE AT 5MPH. THE VEHICLE BEGAN ACCELERATING IN REVERSE UP TO 60 MPH. THE VEHICLE CRASHED THROUGH A BUILDINGS METAL GARAGE DOOR AND PART OF THE SOUTH WALL. WITHIN A FEW SECONDS THE VEHICLE ZOOMED ACROSS THE EMPTY GARAGE SPACE AND THEN CRASHED THROUGH AND INTERIOR METAL WALL AND INTO A LARGE OPEN WORK SPACE. THE VEHICLE DID NOT STOP UNTIL IT BECAME WEDGED BETWEEN A LARGE HEAVY WORK TABLE AND ANOTHER OBJECT. THE WHOLE EPISODE TOOK ONLY A FEW SECONDS. THE VEHICLE CAUSED A LOT OF PROPERTY DAMAGE AND THE VEHICLE WAS DESTROYED. THE CONTACT FEELS IT WAS A SUDDEN ACCELERATION PROBLEM. THE FAILURE AND CURRENT MILEAGES WAS 69000.THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10315294March 1, 2010
FUEL SYSTEM, GASOLINE
DURING THE BEGINNING OF THE YEAR, A VERY STRONG FUEL SMELL FILLED THE CABIN OF THE CAR. IT WOULD SOMETIMES GO AWAY AFTER A HALF HOUR OF DRIVING. IT SEEMED TO COINCIDE WITH THE OUTSIDE TEMPERATURE BEING BELOW FREEZING. BROUGHT CAR IN FOR SERVICE. THEY TIGHTENED FUEL CLAMPS AND REPLACED A SMALL FUEL LINE. A FEW WEEKS LATER THE SMELL RETURNED EVEN MORE INTENSE. IT WAS SCARY TO DRIVE, ESPECIALLY WITH MY TODDLER IN THE CAR! TOOK CAR IN FOR SERVICE AGAIN. THEY REPLACED ALL FUEL INJECTORS/ORINGS/SEALS AND INTAKE AND EXHAUST GASKETS. REPAIRS TOTALED OVER $1,000. PROBLEM FIRST OCCURRED AT 105,000 MILES. (ONE MONTH EARLIER THE TURBO HAD TO BE REPLACED...A REPAIR TOTAL OF $3,300. FOR OVER A YEAR THERE'S ALSO BEEN A PROBLEM WITH THE CAR CONSTANTLY NEEDING OIL, BUT THERE'S NO LEAK.) I'VE READ COMPLAINT AFTER COMPLAINT FOR THE FUEL SMELL PROBLEM ON MANY SUBARU FORUMS. WHY HASN'T THERE BEEN A RECALL FOR THIS SAFETY HAZARD?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314620February 26, 2010
FUEL SYSTEM, GASOLINE
EVERY TIME THE TEMPERATURE DROPS BELOW FREEZING A STRONG FUEL SMELL FILLS THE INTERIOR. SOMETIMES THE SMELL GOES AWAY WHEN THE ENGINE WARMS UP, SOMETIMES IT DOESN'T. NOTHING HAS BEEN DONE TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304123February 3, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 SUBARU FORESETER. WHEN THE CONTACT STARTED THE IGNITION THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE FAILURE OCCUR CONSISTENTLY. THE ENGINE EXHIBITED AN EXCESSIVE AMOUNT OF FUEL LEAKAGE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302028January 23, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR HATCH DOOR DOES NOT LATCH AND DOOR CAN SWING OPEN. PROBLEM STARTED AROUND 45K AND ALL THE DEALER WOULD DO IS SPRAY THE MECHANISM WITH WD-40. THE PROBLEM KEPT GETTING WORSE AND I AM FED UP. AS A RESULT OF THIS I WOULD NOT BUY ANOTHER SUBARU. THIS PROBLEM HAS BEEN ON GOING FOR AT LEAST 2 YEARS ,IT HAPPENS EVERYTIME THE HATCH IS OPEN...IT NEVER LATCHES WHEN CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300324January 19, 2010
FUEL SYSTEM, GASOLINE
VEHICLE COMPARTMENT HAS A STRONG SMELL OF GASOLINE. I FIRST NOTICED THIS A YEAR AGO (VEHICLE MILEAGE WAS AROUND 40,000) AND THE TEMPERATURE WAS 20 DEGREES AND LOWER WHEN THIS WOULD OCCUR. THE SMELL OF GAS CONTINUED AGAIN THIS WINTER. I HAD MY MECHANIC LOOK AT IT AND CONTACTED THE SUBARU DEALERSHIP. THEY COULD NOT DIAGNOSE THE PROBLEM, BUT DID STATE THAT THEY HAVE HAD OTHER CUSTOMERS COMPLAIN OF THIS EXTREMELY STRONG GAS SMELL AS WELL. IT HAS BEEN SO BAD THAT I HAVE HAD TO KEEP A WINDOW OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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