Subaru Ascent Complaints (2025)

14 consumer complaints on file.

#11757402August 17, 2026
AIR BAGS
Was getting out the car the door shut car door and side curtain on drivers side and drivers seats airbag deployed. My children were in the car no injuries during event. But, could have depending on when the airbags would have deployed if not then. Please inspect. Had manufacturer come inspect and was denied repair. No lamps or messaged reported. (Nothing was in the door way when door was shut)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752548July 23, 2026
STEERING
2025 Subaru Ascent has a popping noise randomly usually when turning left. Dealership services can not find the source.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746812June 26, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
The car will spontaneously brake for no reason while driving forward and reverse. The steering wheel will spontaneously steer you out of the lane. The doors will lock while you are in the car and you can't get out for about 30 seconds. The deck door will come down on you unexpectedly while loading items. It has hit us in the head or makes us twist our back to lift it up. The stereo system has a mind if it's own. The eye site goes on and off for no reason. These safety issues concern us. We have had it in the service department three times and they can't duplicate the problem. They have had it since June 6th and drove it 30 miles in 20 days. I don't think they drove it long enough to duplicate the problem. It usually happens after about 15/20 minutes of driving. Typically that is about how long before the brakes will spontaneously brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746540June 25, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling in my 2025 Subaru Ascent with cruise control set at 50mph. Bright sunny day, no shadows on the road and no vehicles in front of me. My vehicle slammed on the brakes out of nowhere. Held deceleration about 5-7 seconds and then resumed cruising speed. The road I was on is generally busy. I got very lucky there was no one behind me or I would have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741773June 3, 2026
ELECTRICAL SYSTEM, ENGINE
31 May 2026 (AM) Operating vehicle north on MD Rte 147 traveling appr. 45 MPH when vehicle started experiencing uncontrolled electrical activation of features e.g., heat, air, radio, main display. This proceed a shuddering in the drive train like one would experience with a transmission issue. Then, without warning, while at full speed, there was a complete loss of engine power i.e., it turned off, which also resulted in loss of steering and breaking resulting in a complete loss of control of the vehicle. As the vehicle drifted to a rolling stop, the main display indicated to turn off the vehicle and it was forced into park to stop it and then the ignition control button was pushed. The car was restarted and moved off the road. Subsequent restarts and terminations occurred without issue. No fault code was generated or captured by the vehicle computer and the dealer could not reproduce the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735425May 3, 2026
STRUCTURE:BODY
The window pillars on the passenger side deformed on exposure to sunlight reflected from our house windows; in less than 6 months of ownership! We are the original owners and took possession in June 2025. Both the local Subaru dealer and Subaru USA have been involved. Subaru USA Case number is: 251230 - 1500232. Subaru will NOT cover this despite us having owned a Subaru DL, a Subaru Forester, and a Hyundai Tucson all parked in the same driveway, same manner (backed in), and owned for a minimum of 5 years by us as second owners for all 3 cars AND zero issues with any body pieces. There were no warnings, either at time of purchase or prior to us filing a request for relief with Subaru in December 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721168February 28, 2026
UNKNOWN OR OTHER
While driving the passenger door window behind the driver burst, then began falling into the car. The safety issue would have occurred if one of my grandchildren were sitting there. Also, the startling event of it just bursting and possible causing a jerk in the car. The dealer said that they have not heard of this and would not repair under warranty (brand new car, purchased in September). Police investigated and saw nothing that would have caused an outside force to break the window. No warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706345December 21, 2025
ENGINE
I hit a deer on CA 395 north, my braking system worked and my air bags deployed, and then my engine immediately caught fire. I’m lucky i was able to get out of the car through a back door. Every police and fire who responded said they have never seen a car catch fire after hitting a deer and i should report a vehicle malfunction
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11703374December 5, 2025
TIRES
I own a 2025 Subaru Ascent Limited. At approximately 20,000 miles, one of the original tires (factory-installed) developed a straight split along the tread/shoulder area. The cut was very straight, almost like along a seam, and I could see metal/steel cords exposed through the opening. There was no major impact, curb strike, or pothole event that I’m aware of, and there was no obvious sidewall or wheel damage. The Subaru dealer inspected the tire and replaced it, but I do not have the tire in my possession, so I no longer have the exact tire brand/model or DOT number. I have photos of the damage and a repair order from the dealer showing the tire replacement. I have also reported this incident to Subaru’s customer advocate department because I am concerned this may be a safety-related tire or manufacturing issue on a relatively new vehicle with low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686992September 12, 2025
UNKNOWN OR OTHER
The driver side rearview mirror shakes and vibrates under normal driving conditions. This is distracting and nauseating to the driver. This is a safety issue because this mirror is used for checking for vehicles before changing lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677132July 30, 2025
STRUCTURE:BODY, LANE DEPARTURE: BLIND SPOT DETECTION, VISIBILITY/WIPER
Driver side mirror vibrates making the view in the mirror blurry. The distorted picture causes confusion and safety hazard as it's very difficult to see in day and almost impossible at night. Vibrations are noticeable in the driver's side B pillar. According to the dealership, this is related to the car's frame, no further details were provided so far. Car has been in the service for almost two weeks due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672621July 10, 2025
VISIBILITY/WIPER
The drivers side mirror glass shakes while driving. Visibility in the mirror is extremely limited making it impossible to see vehicle approaching or to judge distance. After dark the mirror is useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668970June 24, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
No particular incident happened, but the driver's side view mirror vibrates when moving especially at high speeds and/or bumpy roads. Worse at night as when you look, headlights in rear are shaking and make me dizzy and not look. The passengers side is nice and stable. Doesn't vibrate and shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648856March 17, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The driver side mirror is unusable. The mirror it self shakes so much while driving you cannot see anything clearly or safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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