Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10433044October 27, 2011
ELECTRICAL SYSTEM
PASSENGER SIDE HEADLAMP WIRING HARNESS FOUND MELTED DURING HID LAMP REPLACEMENT. THIS IS A FIRE HAZARD. IT APPEARS THE MELTED WIRE WAS DUE TO A DESIGN\MANUFACTURING DEFECT IN THAT THE WIRING GOING TO THE HID HEADLAMP NEEDS TO BE MADE FROM A LARGER GAUGE. ALSO, THERE IS NOT ENOUGH SLACK IN THE BULB ASSEMBLY TO EASILY REPLACE THE BULB. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432803October 25, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS WERE REPLACED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE WIRES HAD MELTED, CAUSING A SHORT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED, BUT THE DEFECT RECURRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10432596October 24, 2011
EXTERIOR LIGHTING
HEADLIGHT ON DRIVERS SIDE HAS FAILED 5 TIMES SINCE 7/7/2010. AWFUL TO CHANGE. MUST REMOVE TIRE & FENDER COVER. IT MUST BE A WIDESPREAD PROBLEM SINCE A COMPANY NAMED, "RACING LAB" OFFERS AN UPGRADE KIT HEAVY DUTY MODEL KYO-PNP-WH-H11. THE UPGRADE KIT OFFERS PROTECTION FROM FACTORY HEADLIGHT CONNECTOR FROM MELTING AND BURNING OUT THE HALOGEN HEADLIGHT BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432506October 23, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LAMP WIRING HARNESS WAS MELTED DUE TO POOR WIRING AND THIN WIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430618October 18, 2011
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE THE HEADLIGHT WIRING HARNESS 4 TIMES IN 5 YEARS BECAUSE THE WIRING MELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430632October 18, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
UPON INSPECTION, I NOTICED THAT THE PASSENGER FRONT HEAD LAMP WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT WIRING HARNESS HAD MELTED AND CAUSED THE BULB TO FAIL. HE THEN ADDED THAT THE OTHER HEAD LAMP WOULD SOON FAIL. THE VEHICLE WAS REPAIRED AT AN EXPENSE OF$ 360.00. THE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10430646October 18, 2011
EXTERIOR LIGHTING
MY RIGHT HEADLIGHT BURNED OUT AND WE REPLACED IT AFTER A HUGE STRUGGLE AS IT IS VERY DIFFICULT TO GET TO. THEN ABOUT A MONTH LATER, MY LEFT HEADLIGHT BURNED OUT, SO WE REPLACED IT WITH THE SAME DEGREE OF DIFFICULTY. HOWEVER, WHEN I REPLACED THIS ONE, THE HARNESS (?) OR COMPONENT YOU PUT THE BULB IN APPEARED BLACK AND "BURNT". MY HEADLIGHT WORKED FINE FOR ABOUT A WEEK AND IT BURNED OUT AGAIN. I HATE TO KEEP REPLACING HEADLIGHTS IF THERE IS A PROBLEM WITH THE HARNESS, WHICH IS EVIDENT BY SEARCHING ON THE INTERNET FOR INFORMATION ABOUT REPLACING THE HEADLIGHTS IN THE SATURN OUTLOOKS. IT TAKES A GREAT DEAL OF TIME AND EFFORT JUST TO GET TO THE BULB CHANGED ONLY TO HAVE IT CONTINUE TO BURN OUT AFTER A VERY SHORT PERIOD OF TIME. I REALLY BELIEVE THERE SHOULD BE A RECALL ON THESE HEADLIGHT HARNESSES AS THE COMPANY SHOULD FIX THE PROBLEM. I HAVE CONTACTED SATURN AND WAS TOLD I WOULD HAVE TO PAY TO TAKE IT TO A GMC DEALER AND HAVE AN EVALUATION DONE ON THE VEHICLE. I AM VERY UPSET WITH GM ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430429October 17, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON 8/26/2011, I REPLACED MY DRIVERS SIDE HEADLIGHT BULB AND NOTICED A BURNT WIRE SMELL BUT DID NOT NOTICE ANYTHING VISUALLY, APPROXIMATELY ONE MONTH LATER I NOTICED THAT MY LIGHT WAS OUT AGAIN THE NEXT DAY I BOUGHT A NEW BULB. I STARTED THE PROCESS OF CHANGING OUT THE BULB BUT NOTICED IT WAS BACK ON SO I STOPPED. A FEW DAYS LATER THE BULB WAS OUT AGAIN SO I CHANGED THE BULB AND NOTICED THAT THE BURNT SMELL WAS VERY BAD AND THE PLUG ON THE WIRE HARNESS AND THE WIRE INSULATION HAD MELTED. I HAVE READ MANY COMPLAINTS FOR THIS ISSUE AT HTTP://WWW.SATURNFANS.COM/FORUMS/SHOWTHREAD.PHP?T=165895&GOTO=NEXTOLDEST , HTTP://WWW.SATURNOUTLOOKFORUM.NET/INDEX.PHP?TOPIC=818.80 AND OTHERS. PLEASE LOOK INTO THIS ISSUE BEFORE SOMEONE IS INJURED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10429098October 7, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, VISIBILITY:SUN/MOON ROOF ASSEMBLY, POWER TRAIN, STRUCTURE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE ENGINE STALLED WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 11/07/11 *BF UPDATED 06/13/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429023October 6, 2011
ELECTRICAL SYSTEM
DRIVER SIDE HEADLIGHT WENT OUT, BOUGHT A NEW BULB AND WENT TO CHANGE IT AND REALIZED THE WIRING HARNESS IS MELTED. CALLED THE "AUTHORIZED" SATURN DEALER AND WAS TOLD THIS WAS FAIRLY COMMON (WHAT!!!!) AND THAT IT WOULD COST APPROX. $700.00 TO REPAIR. AFTER SOME ON-LINE RESEARCH, FOUND ALOT OF PEOPLE OUT THERE WITH THE SAME PROBLEM. FACTORY WARRANTY THAT WOULD COVER THIS RAN OUT 4 MONTHS PRIOR TO THIS AND DO NOT HAVE THAT KIND OF MONEY TO SPEND ON A SIMPLE HEADLIGHT. THIS SHOULD BE A SAFETY ISSUE DUE TO THE FIRE HAZARD OF MELTING WIRES AND PEOPLE DRIVING WITH ONLY 1 OR NO HEADLIGHTS. WHO KNOWS HOW LONG I HAVE TILL THE PASSENGER SIDE DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428776October 5, 2011
EXTERIOR LIGHTING
DRIVER SIDE HEADLAMP WENT OUT PULLING OUT OF DRIVEWAY. TOOK VEHICLE TO DEALER WHO INFORMED US IT WAS A KNOWN ISSUE WITH THE HEADLAMP HARNESS NOT BULB. HARNESS WAS MELTED AND SCORCHED. ORDERED NEW "IMPROVED" HARNESS AND REPLACED. PASSENGER SIDE HARNESS EXPERIENCED SAME FAILURE ORDERED NEW "IMPROVED" HARNESS AND REPLACED IN JULY. ALL REPAIRS AND REPLACEMENT COST WERE NOT COVERED UNDER WARRANTY AND I HAD TO PAY FOR ALL OUT OF POCKET COSTS. ON OCTOBER 3RD PASSENGER SIDE HARNESS BURNED OUT AGAIN. HAVE TO PURCHASE NEW PART AND REPLACE FOR THE 3RD TIME. THIS COULD HAVE BEEN VERY DANGEROUS IT IF HAPPENED WHILE DRIVING AT NIGHT. THE FACT THAT HARNESS IS SCORCHED AND MELTING ALSO CONCERNS ME. I AM AFRAID OF THE RISK POSED TO MYSELF AND MY FAMILY AS WE USE THIS VEHICLE TO TRANSPORT OUR 2 YOUNG CHILDREN DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428208October 2, 2011
VEHICLE SPEED CONTROL, STEERING, EXTERIOR LIGHTING
FIRST LEFT HEADLIGHT WAS GOING IN AND OUT. WAS PULLED OVER BY POLICE WHO SAID IT WAS OUT. TURNED CAR OFF THEN ON AND LIGHT CAME ON. TOOK IT TO DEALER WAS REPLACED FOR MALFUNCTION, DEFECT REPAIRED FOR FREE AT 20000 MILES. THEN PARKED CAR NOSE FIRST. WAS UNABLE TO REVERSE CAR OUT OF PARKING SPACE. HAD TO WAIT FOR CAR IN FRONT TO MOVE TO SO I COULD DRIVE OUT FORWARD ONLY. CAR DROVE FORWARD FOR 1 WEEK, THEN COMPLETELY WAS UNABLE TO DRIVE. WAS TOWED TO DEALER AT 39000 MILES AND TRANSMISSION HAD TO BE REPLACED FOR FREE, COVERED BY WARRANTY. THEN RIGHT HEADLIGHT WAS GOING IN AND OUT AT 44000 MILES. NOT COVERED. FIXED FOR $300. THEN AT THAT TIME WAS TOLD POWERSTEERING UNIT LEAKING AND NEEDED TO BE REPLACED FOR APPROX $800.00. NOW ENGINE LIGHT IS ON. THIS CAR IS THE WORSE CAR I EVER HAD, AND I HAD MANY. WHAT NEXT. MY 1999 FORD WINDSTAR IS A BETTER CAR.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426915September 23, 2011
EXTERIOR LIGHTING
HEADLIGHT KEEPS BURNING OUT. I BELIEVE IT IS THE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426432September 20, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY SATURN OUTLOOK ONLY HAS 44,000 MILES ON IT AND THE PASSENGER SIDE HEADLIGHT WENT OUT. GOT A REPLACEMENT BULB FROM DEALERSHIP - CHANGED IT - AND THE LIGHT WAS OUT AFTER A WEEK AND A HALF. WENT BACK TO DEALERSHIP TO BUY ANOTHER BULB AND WHEN SWITCHING IT OUT - NOTICED THAT THE WIRING HARNESS WAS MELTED. LOOKED ONLINE ONLY TO FIND THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND IT SHOULD BE RECALLED - AS THE DANGER OF A FIRE IS A HIGH RISK AND HAVING WORKING HEADLIGHTS IS THE LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425855September 17, 2011
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT, PASSENGER SIDE, STOPPED WORKING, DEALER FOUND IT TO BE AN INTERMITTENT PROBLEM, LIGHTS CAME BACK ON. LISTED AS A WIRE HARNESS ISSUE. THREE MONTHS LATER , SAME ISSUE. THIS ISSUE HAS OCCURED NUMEROUS TIMES NOW BOTH HEADLIGHTS ARE OUT. BOTH HEADLIGHTS ARE STILL GOOD, CHECKED ON ANOTHER GM VEHICLE ( ACADIA ). FUSE IS GOOD, NO CONNECTIVITY BETWEEN HARNESS AND LIGHT, NO POWER AT END OF HARNESS. THIS IS AN ONGOING PROBLEM. SATURN IS OUT OF BUSINESS, DEALER REFUSES TO FIX WITHOUT CHARGING A SMALL FORTUNE OF MONEY. LOW BEAMS ARE STILL OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425128September 12, 2011
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHTS CONNECTOR AND HARNESS MELTED ON BOTH HEADLIGHT TO THE POINT THAT HEADLIGHTS NOT TURNING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424561September 10, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN MARCH, 2011, MY CARS LEFT HEADLIGHT BURNED OUT. WHEN I CHANGED THE LIGHT, I DISCOVERED THAT THE WIRING HARNESS HAD MELTED. I REPLACED THE HARNESS WITH A GM PART BOUGHT AT A DEALERSHIP. LAST WEEK, THE RIGHT HEADLIGHT BURNED OUT. AGAIN, WHEN I CHANGED THE LIGHT, I DISCOVERED THAT THE WIRING HARNESS ALSO HAD MELTED. THE WIRES SEEM SMALL TO ME, AND ARE SMALLER THAN THE WIRES ON THE REPLACEMENT HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423986September 6, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT HEADLIGHT LOW BEAM CONNECTION HAS MELTED. WAS ABLE TO REMOVE BULB, BUT BADLY BURNT, CAN NOT REPLACE LAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423153September 3, 2011
EXTERIOR LIGHTING
RIGHT LOW BEAM HEAD LIGHT HARNESS MELTED.DEALER REPLACED HARNESS.18 MONTHS LATER THE LEFT SIDE HEAD LIGHT HARNESS MELTED AND THE VEHICAL IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422664August 30, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
RIGHT HEADLIGHT WOULD WORK SOMETIMES AND OTHERS NOT. TOOK INTO THE DEALERSHIP TO HAVE REPAIRED AND WARRANTY DOES NOT COVER. DEALERSHIP TRIED TO CHARGE ME 300 JUST TO REPLACE THE HARNESS. NEEDLESS TO SAY MY CAR IS PARKED FOR NOW AND HUBBY WILL BE REPLACING HIS SELF. HARNESS COST $25. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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