Saturn Ion Complaints (2003)
758 consumer complaints on file.
- #10991558May 24, 2017ELECTRICAL SYSTEM
MY IGNITION SWITCH WOULDNT TURN ONCE THE KEY WAS IN SO I OPENED IT UP TOOK A LOOK AND PUT IT BACK IN. NOW IT TURNS BUT IT TURNS ON AND BACK OFF BEFORE AFTER JIGGLING THE KEY A LITTLE IT WOULD TURN ON. NOW IT DOESNT JUST STARTS AND TURNS OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10985941May 16, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN OFF AND PREVENTED THE KEY FROM BEING REMOVED. ALSO, THE KEY WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10971606April 10, 2017AIR BAGS, VEHICLE SPEED CONTROL, STEERING
DRIVING ON STAIGHT ON THE HIGHWAY HIT A BUMP IN THE ROAD MY CAR STARTED SPINNING OUT OF CONTROL STEERING WHEEL LOCKED UP WHICH MADE MY DRIVER SIDE CRASH INTO A CEMENT WALL, MY AIRBAGS DID NOT DEPLOY EVEN THOUGHT THE CAR HIT THE WALL SO HARD THAT IT CRACKED MY RADIATOR, MY CAR THEN SHUT OFF THEN TURNED BACK ON
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10969008March 28, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL FOR THE IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *TT *AS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10925864November 16, 2016VISIBILITY:WINDSHIELD WIPER/WASHER
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO DEFECTIVE PLASTIC LINKAGE ON THE TRANSMISSION CONNECTS THE WIPER MOTOR TO THE WINDSHIELD WIPER ARM. *SMD THE CONSUMER STATED THE DEFECTIVE PART WAS MADE OUT OF PLASTIC, WHICH WAS NOT DURABLE IN SUCH A CRITICAL PLACE AS THE WINDSHIELD WIPER TRANSMISSION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907471September 18, 2016STEERING
IN JUNE OF 2016 AT A SPEED OF APPROX. 70 MPH MY 2003 SATURN ION LOST POWER STEERING ON THE E-WAY. I HAD TO PULL OFF E-WAY. PARK AND RESTART. AFTER RESTART POWER STEERING WAS BACK BUT ONLY FOR SHORT PERIODS OF TIME. HAS BEEN AN OFF AND ON REOCCURING PROBLEM SINCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10897326August 20, 2016POWER TRAIN
I WAS DRIVING AND MY TRANSMISSION I BOUGHT FROM GM ONLY 14 MONTHS AGO WENT OUT. IT WAS REMANUFACTURED AND THE PART COST ME 5,513.63 DOLLARS. I ONLY DROVE APPROXIMATELY 9,000 MILES AND THEY SAID IT WAS 12 MO. OR 1 YEAR SO THEY CAN'T HELP ME. I WOULD EXPECT A REMANUFACTURED TRANSMISSION TO LAST MORE THAN 9000 MILES AND ASKED IF I WAS THE FIRST TO HAVE FAILURE AT SO LOW MILEAGE AND HE REPLIED YES. I FEEL I'VE BEEN CHEATED AS A CONSUMER. GM PARTS TOLD ME THAT PART IS COVERED 3 YEARS OR 36,000 MILES HOWEVER CUSTOMER SERVICE SAID THAT'S WRONG. I WAS ONLY AT 14 MONTHS WHEN IT WENT OUT AND AT 9000 MILES IT IS SO UNFAIR BECAUSE IT IS SUPPOSE TO BE LIKE A BRAND NEW TRANSMISSION. ALL GM IS ABOUT IS MAKING MONEY AND NOT ABOUT THE SATISFACTION OF THEIR CUSTOMERS. CAR WAS IN MOTION WHEN IT WENT OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10895916August 15, 2016STEERING, AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED PER A RECALL. AFTER THE REPAIRS, WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE RECALL SPECIFICS WERE UNKNOWN. THE FAILURE MILEAGE WAS 141,000. UPDATED 10/19/16*LJ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893933August 8, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN ION EQUIPPED WITH A MANUAL TRANSMISSION. WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION FAILED. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR. THE CONTACT STATED THAT THE CLUTCH PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO SHIFT INTO GEAR. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10886156July 20, 2016ENGINE
ON SAT., JULY 2, 2016 I NOTICED A LOUD NOISE COMING FROM THE ENGINE AREA. BEING A HOLIDAY WEEKEND, I HAD TO WAIT TO TAKE IT TO THE DEALERSHIP ON TUES., JULY 5, 2016. I ENDED UP TAKING IT TO A REPUTABLE MECHANIC THAT DAY AFTER A RUNAROUND AT THE DEALERSHIP AND FILING A COMPLAINT AGAINST THEM. THE MECHANIC DID NOT KNOW HOW I MADE IT TO HIS SHOP. THE TIMING CHAIN WAS COMPLETELY LOOSE AND TENSIONER HAD BROKE OFF INSIDE AS WELL AS A COUPLE OF BOLTS. LOOKING AT THE OIL NOZZLER IT WAS BLOCKED WHICH COULD BE CAUSING LACK OF OIL GOING TO THE TENSIONER/CHAIN. I HAVE READ POSTS THAT THIS WAS AN ISSUE ON CERTAIN SATURN CARS AS WELL AS TIMING CHAIN. I PURCHASED MY CAR NEW IN JUNE 2003 AND HAVE MAINTAINED IT VERY WELL, BARELY DRIVING 5,000 MI./YR. KEEPING THE OIL CHANGED WHEN REQUIRED. I AM NOT CERTAIN IF THE CAR WAS IN MOTION AT THE TIME THIS OCCURRED OR IF IT HAPPENED AT START UP. I WAS ABLE TO DRIVE IT TO THE MECHANIC, HOWEVER, HE DID NOT SEE HOW I COULD HAVE MADE IT THERE DUE TO THE CONDITION OF THE PARTS. I WAS DRIVING ON THE FWY. AT 65 MPH AND MADE IT THERE SAFELY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884011July 11, 2016STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A COMPETE LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,939.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881813June 30, 2016STRUCTURE:BODY
WHILE DRIVING ON AN INTERSTATE AT 65 MPH THE HOOD'S LATCH ARM BROKE OFF CAUSING THE HOOD TO FLY OPEN AND STRIKE THE WINDSHIELD. THE METAL AROUND THE ARM APPEARS TO HAVE RUSTED ENOUGH TO CAUSE THE FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875559June 21, 2016FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 152,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10874511June 15, 2016STRUCTURE:BODY
MY HOOD FLEW OPEN AND SMASHED MY WINDSHIELD BECAUSE THE PART OF THE HOOD THAT GOES INTO THE LATCH BROKE OFF THE HOOD. AS A DIRECT RESULT OF MY HOOD FLYING OPEN WHILE DRIVING, AND FILING A CLAIM WITH MY INSURANCE MY CAR WAS DETERMINED A TOTAL LOSS DUE TO THE EXTENT OF THE DAMAGE. I HAVE SUFFERED EMOTIONAL DISTRESS DUE TO THE TRAUMA OF MY HOOD SUDDENLY FLYING OPEN AND SMASHING MY WINDSHIELD. WHEN MY VEHICLE CAME TO A STOP I WAS INCHES AWAY FROM A TELEPHONE AND WAS BARELY MISSED BY A SEMI-TRUCK THAT WAS DIRECTLY BEHIND ME DUE TO HAVING TO SLAM ON MY BRAKES BECAUSE THE HOOD WAS ON MY WINDSHIELD. I AM ALSO SUFFERING FINANCIAL DIFFICULTY DUE TO THIS ACCIDENT BECAUSE I AM STILL PAYING ON THIS CAR, THE INSURANCE HAS TOTALED MY CAR, AND I HAVE NO MEANS TO PURCHASE ANOTHER VEHICLE. THERE IS NO REASON WHY THIS SHOULD HAVE HAPPENED. THE CAR IS IN REASONABLE CONDITION WITH NO RUST EXCEPT AT THAT PART OF THE HOOD.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872410June 3, 2016STEERING
POWER STEERING STOPPED WORKING WANT TO SEE IF IT IS COVERED BY A RECALL BEFORE I PAY OUT-OF-POCKET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870653May 24, 2016STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE THE VEHICLE WAS DRIVEN AT A LOW SPEED, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500. THE VIN WAS NOT PROVIDED. UPDATED 08/03/16*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864786May 13, 2016POWER TRAIN
WHEN I AM DRIVING, MY CAR WILL SUDDENLY SEEM TO SLIP OUT OF GEAR, THE RPM'S WILL CONTINUE TO RISE WHILE THE CAR STARTS TO SLOW DOWN AND CAN NO LONGER ACCELERATE. I THEN HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART TO "RESET" THE CAR AND IT SEEMS TO DRIVE NORMAL AGAIN. THIS USUALLY HAPPENS AT HIGHER SPEEDS, LIKE WHILE I'M DRIVING ON THE INTERSTATE, BUT CAN AND HAS HAPPENED AT LOWER SPEEDS AS WELL. I HAVE TWO CHILDREN AND AM EXPECTING ANOTHER CHILD IN JULY AND NO LONGER FEEL SAFE DRIVING THIS VEHICLE. I FEEL THAT THIS SHOULD BE A SAFETY RECALL GIVEN THE LARGE AMOUNT OF PEOPLE WHO HAVE HAD THE SAME OR SIMILAR PROBLEMS WITH THE TRANSMISSION IN THESE CARS. THIS HAPPENED EARLIER TODAY, BUT HAS HAPPENED ON A REGULAR BASIS FOR OVER A YEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863856May 9, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TAKATA RECALLS..I HAVE A 2003 SATURN ION I WAS DRIVING FINE HIT CRUISE CONTROL BUTTON ONCE I WAS AT 55 AN MY CAR MADE A CLICKING SOUND STARTED JERKING LIKE THE CRUISE CONTROL KEEPS COMING ON...I'VE TURNED CAR OFF HIT BRAKES WHICH SHOULD RESET IT BUT IT STILL HAPPENS..THE CAR FEELS LIKE ITS DOWN SHIFTING AN TRYING TO ACCELERATE ON ITS ON THE RPMS HUMP REAL HIGH WEN THIS HAPPENS..YOU BE DRIVING DOING 50 MPH AN ALL THE SUDDEN CAR JERKS LIKE ITS TRYING TO STOP U FEEL I T IN GAS PEDAL ALSO...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10854345April 8, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE THE VEHICLE WAS PARKED AND COLD, IT FAILED TO START. THE CONTACT HAD TO WAIT APPROXIMATELY 15 MINUTES FOR THE VEHICLE TO START. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS COLD. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10854439April 8, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHEN THE VEHICLE WAS PARKED, THE KEY FAILED TO REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCHED NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES EXPLAINED IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0