Ram ProMaster 2500 Service Bulletins (2015)
184 manufacturer communications on file.
- June 15, 2016•Document ID: 10140097Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 17109
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 15, 2016•Document ID: 10140094Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ENGINE
- Mfr Comm. #:
- 16887
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryReturn: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 10, 2016•Document ID: 10140096Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 17007
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 10, 2016•Document ID: 10140095Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
- Mfr Comm. #:
- 17006
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
Summary68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 8, 2016•Document ID: 10137047Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 68184926A$
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryIntegrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 8, 2016•Document ID: 10137046Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 68103198A$
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryA/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 8, 2016•Document ID: 10137045Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 05091960A$
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryHands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 8, 2016•Document ID: 10137044Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 05066241A$
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryBattery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 7, 2016•Document ID: 10226281Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 2500116
- Date Added:
- November 21, 2022
- Manufacturer:
- RAM
SummaryDiagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.
Associated Products (16)Associated Documents - June 7, 2016•Document ID: 10137067Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 25-001-16
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryDiagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.
Associated Products (12)Associated Documents - June 4, 2016•Document ID: 10137057Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- 18-062-16
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryFlash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P0335 - Crankshaft Position Sensor Circuit. · P0456 - EVAP System Small Leak. · P2610 - PCM Internal Engine Off Timer Performance.** · P0300 - Multiple Cylinder Misfire. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire. · P0307 - Cylinder 7 Misfire. · P0308 - Cylinder 8 Misfire.
Associated Products (2)Associated Documents - June 1, 2016•Document ID: 10219814Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RL305553A
- Date Added:
- September 15, 2022
- Manufacturer:
- FIAT
Summary9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Associated Products (58)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 38 moreAssociated Documents - June 1, 2016•Document ID: 10218250Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RL305553A
- Date Added:
- August 22, 2022
- Manufacturer:
- RAM
Summary9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Associated Products (58)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 38 moreAssociated Documents - June 1, 2016•Document ID: 10218248Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
- Mfr Comm. #:
- 68105583A
- Date Added:
- August 22, 2022
- Manufacturer:
- RAM
SummaryPentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - [email protected] Second: Bob Jackson Cell (248) 944-0466 - [email protected] Third: Joe Lovell Cell (734 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.~
Associated Products (53)2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 moreAssociated Documents - June 1, 2016•Document ID: 10139936Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RL305553A
- Date Added:
- June 11, 2018
- Manufacturer:
- CHRYSLER
Summary9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Associated Products (58)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 38 moreAssociated Documents - June 1, 2016•Document ID: 10139934Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 68105583A
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryPentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - [email protected] Second: Bob Jackson Cell (248) 944-0466 - [email protected] Third: Joe Lovell Cell (734 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.~
Associated Products (53)2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 moreAssociated Documents - May 18, 2016•Document ID: 10228098Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 68141352A
- Date Added:
- December 19, 2022
- Manufacturer:
- DODGE
Summary3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Associated Products (53)2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 moreAssociated Documents - May 11, 2016•Document ID: 10228142Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- 68105583A
- Date Added:
- December 19, 2022
- Manufacturer:
- RAM
SummaryPentastar Oil Filter Adapter
Associated Products (53)2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 moreAssociated Documents - May 6, 2016•Document ID: 10140226Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 16103
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - May 4, 2016•Document ID: 10218303Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- Z5091195A
- Date Added:
- August 22, 2022
- Manufacturer:
- CHRYSLER
SummaryRES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Associated Products (151)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 131 moreAssociated Documents