Ram 5500 Service Bulletins (2023)
270 manufacturer communications on file.
- September 18, 2024•Document ID: 11007993Warranty Program/ExtensionPOWER TRAIN
- Mfr Comm. #:
- 100595
- Date Added:
- September 24, 2024
- Manufacturer:
- RAM
SummaryWARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
Associated Products (20)Associated Documents - September 17, 2024•Document ID: 11007954Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S228A000017 REV.A
- Date Added:
- September 23, 2024
- Manufacturer:
- JEEP
SummaryBattery Drain Suspected or "Identified" From USB or Media Hub
Associated Products (72)2025 Dodge Durango2025 Jeep Compass2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2025 Ram 15002024 Alfa Romeo Stelvio2024 Dodge Durango2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 52 moreAssociated Documents - September 6, 2024•Document ID: 11007172Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S2423000027 REV.A
- Date Added:
- September 6, 2024
- Manufacturer:
- RAM
SummaryHorn Sound Is Weak, Off Tone, Or Inoperative.
Associated Products (21)Associated Documents - August 21, 2024•Document ID: 11006882OtherAIR BAGS
- Mfr Comm. #:
- 99985
- Date Added:
- September 4, 2024
- Manufacturer:
- RAM
SummaryAIR BAG - DRIVER
Associated Products (15)Associated Documents - August 15, 2024•Document ID: 11006529Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-186-24
- Date Added:
- August 20, 2024
- Manufacturer:
- RAM
Summary"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Wired Remote Start Stop (WRSS) feature unable to turn off the engine stop/start with the WRSS button. This bulletin involves updating the RFHM module with the latest available software."
Associated Products (2)Associated Documents - July 31, 2024•Document ID: 11005700Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- 08-173-24
- Date Added:
- August 5, 2024
- Manufacturer:
- RAM
Summary"Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."
Associated Products (12)Associated Documents - July 25, 2024•Document ID: 11005229Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S248A000011
- Date Added:
- July 25, 2024
- Manufacturer:
- RAM
SummaryDriver Hears Noise, Static or Can Not Hear Phone Caller on Other End
Associated Products (12)Associated Documents - July 22, 2024•Document ID: 11005199Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 9100389
- Date Added:
- July 24, 2024
- Manufacturer:
- CHRYSLER
SummaryCAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
Associated Products (19)2025 Chrysler Pacifica2025 Chrysler Voyager2025 Jeep Gladiator2025 Jeep Wrangler2024 Chrysler Pacifica2024 Chrysler Voyager2024 Jeep Gladiator2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 45002024 Ram 55002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Gladiator2023 Jeep Wrangler2023 Ram 25002023 Ram 45002023 Ram 5500Associated Documents - July 20, 2024•Document ID: 11004995Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S248A000010
- Date Added:
- July 22, 2024
- Manufacturer:
- RAM
SummarySatellite Radio Displays “Satellite Hardware Error” Message
Associated Products (15)Associated Documents - July 18, 2024•Document ID: 11004948Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- S2409000002
- Date Added:
- July 18, 2024
- Manufacturer:
- RAM
SummaryPerceived Oil Leak From The Rear Of The Engine
Associated Products (8)Associated Documents - July 10, 2024•Document ID: 11004151Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S2408000015 REV.C
- Date Added:
- July 10, 2024
- Manufacturer:
- DODGE
SummaryRemote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
Associated Products (40)2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Dodge Durango2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 3500+ 20 moreAssociated Documents - July 2, 2024•Document ID: 11003786Service Bulletin/Repair InstructionsSTEERING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9100362
- Date Added:
- July 8, 2024
- Manufacturer:
- RAM
SummaryMODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
Associated Products (20)2024 Chrysler Pacifica2024 Chrysler Voyager2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500Associated Documents - June 28, 2024•Document ID: 11002531Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S2408000066
- Date Added:
- June 28, 2024
- Manufacturer:
- DODGE
SummaryDrained Battery, Low System Voltage, Battery Not Charging, High System Voltage
Associated Products (46)2025 Dodge Durango2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2025 Ram 15002024 Dodge Durango2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger+ 26 moreAssociated Documents - June 26, 2024•Document ID: 11002753OtherVISIBILITY/WIPER
- Mfr Comm. #:
- 96076
- Date Added:
- July 2, 2024
- Manufacturer:
- RAM
SummaryMOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
Associated Products (25)Associated Documents - June 26, 2024•Document ID: 11002316OtherVISIBILITY/WIPER
- Mfr Comm. #:
- 98927
- Date Added:
- June 26, 2024
- Manufacturer:
- RAM
SummaryMOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
Associated Products (25)Associated Documents - June 25, 2024•Document ID: 11002828Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- S1408000384 REV.F
- Date Added:
- July 2, 2024
- Manufacturer:
- CHRYSLER
Summary"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Associated Products (74)2025 Dodge Durango2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2024 Alfa Romeo Stelvio2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 35002024 Ram 45002024 Ram 5500+ 54 moreAssociated Documents - June 20, 2024•Document ID: 11002424OtherVISIBILITY/WIPER
- Mfr Comm. #:
- 94006
- Date Added:
- June 27, 2024
- Manufacturer:
- RAM
SummaryWIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
Associated Products (24)2024 Jeep Gladiator2024 Jeep Wrangler2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Jeep Gladiator2023 Jeep Wrangler2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Jeep Gladiator2021 Jeep Wrangler+ 4 moreAssociated Documents - June 20, 2024•Document ID: 11002315OtherSTRUCTURE:BODY
- Mfr Comm. #:
- 94006
- Date Added:
- June 26, 2024
- Manufacturer:
- RAM
SummaryWIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
Associated Products (24)2024 Jeep Gladiator2024 Jeep Wrangler2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Jeep Gladiator2023 Jeep Wrangler2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Jeep Gladiator2021 Jeep Wrangler+ 4 moreAssociated Documents - June 20, 2024•Document ID: 11002314OtherSTRUCTURE:BODY
- Mfr Comm. #:
- 98861
- Date Added:
- June 25, 2024
- Manufacturer:
- RAM
SummaryWIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
Associated Products (24)2024 Jeep Gladiator2024 Jeep Wrangler2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Jeep Gladiator2023 Jeep Wrangler2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Jeep Gladiator2021 Jeep Wrangler+ 4 moreAssociated Documents - June 19, 2024•Document ID: 11002068Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-141-24
- Date Added:
- June 25, 2024
- Manufacturer:
- RAM
Summary"Flash: Memory Seat Module (MSM) Updates Customers may experience the following: ● Telescoping Mirrors are inoperative. This bulletin involves reprogramming the MSM with the latest available software."
Associated Products (4)Associated Documents