Ram 5500 Service Bulletins (2016)
313 manufacturer communications on file.
- June 24, 2017•Document ID: 10138931Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 25-003-17 REV. A
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryFlash: Dosing Control Unit (DCU) Diagnostic and System Improvements This bulletin involves reprogramming the DCU with the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs):P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.
Associated Products (4)Associated Documents - June 21, 2017•Document ID: 10219840Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003466
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryRear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (8)Associated Documents - June 21, 2017•Document ID: 10219836Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003740
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryOil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email [email protected] If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (21)Associated Documents - June 21, 2017•Document ID: 10138865Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003466
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryRear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (8)Associated Documents - June 21, 2017•Document ID: 10138863Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- June 4, 2018
- Manufacturer:
- FIAT
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 moreAssociated Documents - June 21, 2017•Document ID: 10138861Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003740
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryOil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email [email protected] If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (21)Associated Documents - June 16, 2017•Document ID: 10219889Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- Mfr Comm. #:
- 08-008-17 REV. A
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryFlash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
Associated Products (5)Associated Documents - June 16, 2017•Document ID: 10138914Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-008-17 REV. A
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryFlash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
Associated Products (5)Associated Documents - June 14, 2017•Document ID: 10219831Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (86)2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 66 moreAssociated Documents - June 14, 2017•Document ID: 10138856Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- June 4, 2018
- Manufacturer:
- ALFA
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (85)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 65 moreAssociated Documents - June 8, 2017•Document ID: 10219876Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-046-17
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryRA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp®, Pandora®, Aha®, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Associated Products (13)Associated Documents - June 8, 2017•Document ID: 10138901Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-046-17
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryRA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp®, Pandora®, Aha®, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Associated Products (13)Associated Documents - June 7, 2017•Document ID: 10219830Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- 9003109
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (183)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 moreAssociated Documents - June 7, 2017•Document ID: 10138855Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- 9003109
- Date Added:
- June 4, 2018
- Manufacturer:
- CHRYSLER
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (77)2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City+ 57 moreAssociated Documents - March 31, 2017•Document ID: 10140015Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- D-17-12
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryShop Certification Program Guidelines
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10217524Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Mfr Comm. #:
- 9003696
- Date Added:
- August 8, 2022
- Manufacturer:
- ALFA ROMEO
SummaryDoor Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (112)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 92 moreAssociated Documents - March 29, 2017•Document ID: 10140010Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS
- Mfr Comm. #:
- 31115
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryCover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10140009Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
- Mfr Comm. #:
- 31127
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryHousing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10140008Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- 31056
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryRecliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10139997Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 9003059
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryPark Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Associated Products (23)Associated Documents