Ram 2500 Service Bulletins (2015)

519 manufacturer communications on file.

• March 1, 2017•Document ID: 10217533

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  T13

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10217533-0001.pdf↗
• March 1, 2017•Document ID: 10140011

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  D-16-28 Rev. A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140011-0001.pdf↗
• March 1, 2017•Document ID: 10140002

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  Revised T13

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10140002-0001.pdf↗
• March 1, 2017•Document ID: 10140001

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  T13

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10140001-0001.pdf↗
• March 1, 2017•Document ID: 10139985

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003681

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (257)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 237 more
  Associated Documents

  • DownloadMC-10139985-0001.pdf↗
• November 11, 2016•Document ID: 10121863

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

  Mfr Comm. #:

  08-046-16 REV. A

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: Cluster stays awake after ignition is turned off for 10 minutes or more. False message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may occur when the vehicle is first started and the suspension is switched from alternate trailer ride height to normal ride height.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002015 Ram 25002015 Ram 35002014 Ram 25002014 Ram 3500
  Associated Documents

  • DownloadMC-10121863-0001.pdf↗
• September 21, 2016•Document ID: 10223866

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

  Mfr Comm. #:

  68158770

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~

  Associated Products (12)

  2017 Ram 15002017 Ram 25002017 Ram 35002016 Ram 15002016 Ram 25002016 Ram 35002015 Ram 15002015 Ram 25002015 Ram 35002014 Ram 15002014 Ram 25002014 Ram 3500
  Associated Documents

  • DownloadMC-10223866-0001.pdf↗
• September 14, 2016•Document ID: 10223861

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68234041

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at [email protected] for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

  Associated Products (15)

  2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10223861-0001.pdf↗
• September 14, 2016•Document ID: 10223859

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  05086755

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~_________________________________________________________________~ Contact us at [email protected] for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10223859-0001.pdf↗
• September 7, 2016•Document ID: 10223855

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  05152029

  Date Added:

  October 17, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

  Associated Products (183)

  2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 more
  Associated Documents

  • DownloadMC-10223855-0001.pdf↗
• September 7, 2016•Document ID: 10223854

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68332810

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].

  Associated Products (149)

  2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002015 Ram ProMaster 25002015 Ram Promaster City+ 129 more
  Associated Documents

  • DownloadMC-10223854-0001.pdf↗
• August 31, 2016•Document ID: 10121737

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  68210071A$

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

  Associated Products (13)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 45002014 Ram 25002014 Ram 35002014 Ram 45002013 Ram 25002013 Ram 35002013 Ram 45002012 Dodge Ram
  Associated Documents

  • DownloadMC-10121737-0001.pdf↗
• August 24, 2016•Document ID: 10226283

  Service Bulletin/Repair Instructions
  STRUCTURE; EQUIPMENT

  Mfr Comm. #:

  Parts

  Date Added:

  November 21, 2022

  Manufacturer:

  DODGE

  Summary

  Center Console.

  Associated Products (17)

  2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 55002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10226283-0001.pdf↗
• August 24, 2016•Document ID: 10130082

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  5LT86XDVA$

  Date Added:

  March 13, 2018

  Manufacturer:

  RAM

  Summary

  Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version).

  Associated Products (14)

  2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10130082-0001.pdf↗
• August 20, 2016•Document ID: 10194280

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-097-16

  Date Added:

  May 24, 2021

  Manufacturer:

  RAM

  Summary

  Powertrain diagnostic and system improvements.

  Associated Products (4)

  2015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10194280-0001.pdf↗
• August 17, 2016•Document ID: 10082682

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  W17049

  Date Added:

  October 18, 2016

  Manufacturer:

  RAM

  Summary

  THIS PRESENTATION IS INFORMING OUR CUSTOMER THAT DUE TO TALC PARTICLE CONTAMINATION (WHICH IS IN INHERENT IN THE PRODUCTION ENVIRONMENT) AT CONTACT PORTION ON FEMALE CONTACT BETWEEN CONTACT AND ELEMENT PAD, NITROGEN OXIDE (NOX) SENSOR MAY EXHIBIT AN INTERMITTENT CONNECTION RESULTING IN A DROP IN HEATER RESISTANCE AND NOISE IN THE NOX SIGNAL.

  Associated Products (1)

  2015 Ram 2500
  Associated Documents

  • DownloadMC-10082682-0001.pdf↗
• August 10, 2016•Document ID: 10140210

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL

  Mfr Comm. #:

  20614

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140210-0001.pdf↗
• August 10, 2016•Document ID: 10140209

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE

  Mfr Comm. #:

  22842

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140209-0001.pdf↗
• August 10, 2016•Document ID: 10140207

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING

  Mfr Comm. #:

  22843

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140207-0001.pdf↗
• August 8, 2016•Document ID: 10140206

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  20610

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140206-0001.pdf↗