Porsche Cayenne Complaints (2006)

55 consumer complaints on file.

#11103984June 26, 2018
FUEL/PROPULSION SYSTEM
NHTSA RECALL NUMBER 17V-576...PENDING SINCE NOV, 2017 FOR POSSIBLE LEAK FUEL FILTER FLANGE. MY PORSCHE DEALERSHIP STILL DOES NOT HAVE THE PARTS FROM MANUFACTURER TO COMPLETE THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103489June 22, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI 96813, (808) 591-1911) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100213June 6, 2018
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A FUEL ODOR EMITTED INTO THE CABIN FROM THE AIR VENTS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. PORSCHE OF SAN DIEGO (9020 MIRAMAR RD, SAN DIEGO, CA 92126, (858) 695-3000) WAS CONTACTED AND STATED THAT THEY WOULD REPLACE THE FUEL PUMP WITH AN OLDER MODEL UNTIL THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097638May 23, 2018
FUEL/PROPULSION SYSTEM
JULY 28TH 2014 PLAZA MOTORS FOUND FUEL PUMP FLANGE FOR SECONDARY FUEL PUMP WAS LEAKING FUEL THEY REPLACED THE FLANGE AND SEAL SINCE IT IS A RECALL SHOULD I BE DUE FOR A REFUND? AND ARE THEY REQUIRED TO REPLACE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097659May 23, 2018
POWER TRAIN
IN 2013 I HAD THE REAR DIFFERENTIAL REPLACED FOR 1600 NOW I AM EXPERIENCING VIBRATION AT INITIAL TAKEOFF TOOK IT TO THE DEALER WAS TOLD IT IS THE REAR DRIVESHAFT THAT NEEDS TO REPLACED AGAIN AND THE COST IS 2400.00. PER THE WEB THERE HAS BEEN A LOT OF COMPLAINTS FOR THIS SAME PROBLEM WHY HASN'T THERE BEEN A RECALL? WHAT IS THE PROCESS TO GET A RECALL FOR THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081866March 28, 2018
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL LETTER FROM PORSCHE 11/29/17. AS OF 3/28/18 PORSCHE STILL HASN'T SENT PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. IN TURN THIS EFFECTS ME BECAUSE THE PORSCHE DEALERSHIPS WILL NOT PURCHASE A CALL W/ A SAFETY RECALL. UNTIL THIS ISSUE IS FIXED, I CANNOT SELL MY CAR. PORSCHE IS COSTING ME MONEY EVERY DAY THAT I AM HAVING TO WAIT ON THIS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078240March 8, 2018
FUEL/PROPULSION SYSTEM
NOTICE OF SAFETY RECALL RECEIVED ON 11/29/17 FROM PORSCHE. GAS LEAKING FROM FUEL FILTER PUMP FLANGE. SITUATION ALREADY HAPPENED TO MY VEHICLE PREVIOUS TO RECEIVING RECALL NOTICE. REQUIRED IMMEDIATE FIX DUE TO DANGER WITH GAS LEAKING UNDER VEHICLE. I HAD CAR REPAIRED AND WROTE TO WROTE TO PORSCHE TO REQUEST REIMBURSEMENT OF MY EXPENSES ON 12/1/17. NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076302March 5, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO PURCHASE A NEW FUEL PUMP AND TAKE THE VEHICLE TO A PORSCHE AUTHORIZED DEALER TO COMPLETE THE RECALL REMEDY. THE CONTACT INQUIRED ABOUT A REFUND, AND WAS ADVISED BY PORSCHE THAT PARTS WERE NOT AVAILABLE AND A SYSTEM FOR ISSUING REFUNDS HAD NOT BEEN CREATED. A DEALER WAS NOT YET CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065290January 26, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DAMBURY PORSCHE, 23 SUGAR HOLLOW RD, DANBURY, CT 06810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063382January 17, 2018
AIR BAGS
I CALLED THE PHONE THE DEALER AND THEY SAID THEY HAVE ZERO INFORMATION ON THIS ISSUE. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053480December 8, 2017
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE JACK DANIELS PORSCHE DEALER (E335 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458 STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051756December 1, 2017
UNKNOWN OR OTHER
THE REAR HATCHBACK DOOR CLOSES ON IT'S OWN. THE HAZARD IS THAT A PERSON CAN GET HIT IN THE HEAD OR INJURED. THE PROBLEM STARTED 3 YEARS AGO BUT HAS BECOME PROGRESSIVELY WORSE TO THE POINT WHERE THE HATCHBACK/TRUCK NO LONGER STAYS OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033085October 12, 2017
POWER TRAIN
I WAS DRIVING THE TRUCK AND ALL OF A SUDDEN I HEARD A KNOCKING NOISE THAT SOUNDED LIKE THE BOTTOM OF THE CAR WAS GOING TO FALL OFF. I MADE IT HOME AND CALLED THE DEALER. I WAS ADVISED THAT THIS WAS A COMMON PROBLEM AND THAT IT WAS THE CARDON SHAFT AND IT WAS A COMMON PROBLEM. THE JOB I WAS ADVISED WAS A $2,000 JOB. I HAVEN'T BEEN ABLE TO DRIVE THE TRUCK. I FINALLY HAD IT REPAIRED FOR ROUGHLY $900. VERY UNHAPPY...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003676July 7, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2006 PORSCHE CAYENNE. AFTER SHUTTING THE VEHICLE OFF, IT CAUGHT ON FIRE APPROXIMATELY 3.5 HOURS LATER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10978844April 17, 2017
UNKNOWN OR OTHER
" SOME 2003 TO 2006 MODEL YEAR PORSCHE CAYENNE VEHICLES WITH V8 ENGINES WERE EQUIPPED WITH PLASTIC COOLANT PIPES THAT CAN PREMATURELY DEGRADE OR FRACTURE. THOSE VEHICLES ARE KNOWN AS THE 'CLASS VEHICLES' AND THE INDIVIDUALS WHO OWNED OR LEASED SUCH CLASS VEHICLES ARE KNOWN AS 'CLASS MEMBERS.' PORSCHE CARS NORTH AMERICA ("PCNA") WAS NOT FOUND LIABLE FOR ANY OF THE CLAIMS ALLEGED IN THIS LAWSUIT. THE PARTIES INSTEAD VOLUNTARILY REACHED A SETTLEMENT. UNDER THE SETTLEMENT AND SUBJECT TO PROOF, PCNA WILL PROVIDE A BENEFIT TO CLASS MEMBERS FOR PAST OR FUTURE COOLANT PIPE REPAIRS IN CLASS VEHICLES." HTTP://WWW.COOLANTPIPESETTLEMENT.COM I WAS DRIVING WHEN SUDDENLY THE "COOLANT WARNING" LIGHT CAME UP. THERE WAS A MASSIVE LEAK. THE ENGINE STARTED TO HEAT UP. THIS WAS DURING MY MORNING COMMUTE TO WORK. THERE WAS A CLASS ACTION LAWSUIT. OWNERS HAD ONLY A YEAR TO MAKE A CLAIM. I NEVER GOT THE PAPERWORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915688October 13, 2016
AIR BAGS, ELECTRICAL SYSTEM
FOR SAFETY: AIRBAG FAULT AND EARNING LIGHT APPEARING APPROXIMATELY 60K MILES IN. FROM A SIMPLE GOOGLE SEARCH, IT APPEARS TO BE A WIDESPREAD ISSUE. WHEN CONTACTING BOTH PORSCHE LOCALLY AND PORSCHE CORPORATE TO AMEND, BOTH REFUSE REPAIRS BY CITING VEHICLE'S AGE (ALTHOUGH THIS IS A PREVALENT, KNOWN ISSUE). FOR PERFORMANCE FEATURES: PCM FAILURE; PCM IS THE NAVIGATION AND RADIO CONSOLE SYSTEM. AGAIN, BOTH PORSCHE LOCAL AND PORSCHE CORPORATE WERE CONTACTED AFTER DISCOVERING THROUGH A MERE GOOGLE SEARCH, WHICH WILL ILLUSTRATE THIS LARGE ISSUE WITH PORSCHE CAYENNE VEHICLES INCURRING PCM FAILURES IN DROVES. PORSCHE HAS ACKNOWLEDGE BOTH THE AIRBAG SAFETY FAILURE AND PCM FAULT IS DUE TO BAD ELECTRICAL ENGINEERING, TO INCLUDE ACKNOWLEDGING THE CHOICE OF TO NOT PURSUE A RECALL OR "GOODWILL" REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915742October 13, 2016
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE EVIDENT ON DRIVER'S SIDE REAR WHEN STATIONARY OR EVEN NOT RUNNING AND PARKED . RESEARCH ONLINE WITH THE SEARCH CRITERIA OF "GASOLINE SMELL ON DRIVER SIDE REAR" PRODUCED NUMEROUS COMPLAINTS AND QUESTIONS ON THIS PHENOMENON. THE CULPRIT IS THE FUEL PUMPS/FILTERS/SEALS FOR THE TWO GASOLINE TANKS. THEY ARE MAKE FROM PLASTIC AND ARE PRONE TO CRACKS OR LEAKS FROM FULL TANKS. ONE PORSCHE PARTS SUPPLIER PUT IT THIS WAY ON THEIR DIY REPAIR PAGE "THE QUESTION IS NOT IF, BUT WHEN YOU EXPERIENCE THIS PROBLEM." THE SOLUTION IS TO TAKE OUT THE REAR SEATS, CUT THE CARPET, REMOVE THE SEAT BELT ANCHORS, REMOVE THE COVER UNDER THE CARPET TO ACCESS THE PUMPS AND FILTER. THIS IS A PROBLEM PORSCHE MUST KNOW ABOUT AS THEY HAVE CHANGED THE DESIGN OF THE PUMP PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895979August 15, 2016
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT
TL* THE CONTACT OWNED A 2006 PORSCHE CAYENNE EQUIPPED WITH AN AC DELCO BATTERY, MODEL NUMBER 49-60 (NA). THE CONTACT STATED THAT THE DRIVER AND PASSENGER WERE FOUND DECEASED IN THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE CAUSE OF DEATH WAS DUE TO TOXIC FUMES COMING FROM THE BATTERY LOCATED UNDER THE DRIVER'S SEAT. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#10892822August 3, 2016
ENGINE, POWER TRAIN
2 ISSUES. LIKE OTHER 2006 PORSCHE CAYENNE'S, IN NORMAL DRIVING IN MY NEIGHBORHOOD IN 2014 MY CAR STARTED VIBRATING UNCONTROLLABLY. STOPPED DRIVING AND HAD IT TOWED TO THE DEALER. TURNS OUR THE DRIVE TRAIN BROKE AT 74,000 MILES. WHICH SEEMS IS A SYSTEMIC PROBLEM WITH ALL 2006 CAYENNES. $2400 TO REPAIR. THEN LAST WEEK THE COOLANT WATER PIPES BROKE DRAINING ALL THE COOLANT FLUID OUT OF THE CAR WHILE IT WAS BEING DRIVEN IN NORMAL TRAFFIC. TOWED TO THE DEALER. I SOON LEARNED THAT THERE HAD BEEN 8 CLASS ACTION LAW SUITES FILED ON THIS PROBLEM IN I BELIEVE 2010 AND PORSCHE SET ASIDE $45M WITHOUT ADMITTING GUILT TO END THE LAW SUIT AND TO FIX AFFECTED CARS; HOWEVER, YOU HAD TO HAVE IT FIXED BY THE END OF 2013. NOBODY TOLD ME OF THIS PROBLEM, ESPECIALLY MY DEALER WHERE THE CAR SITS TODAY AS I TRY TO GET EITHER THE DEALER OF PORSCHE OF NA TO SUPPORT THE COST OF THE FIX. SO FAR THEY ARE NOT WILLING. COST TO REPAIR IS $2800. CAR HAS 84 THOUSAND MILES. SEEMS STRANGE THAT NHTSA SINCE EVERY 2006 PORSCHE CAYENNE HAS BOTH OF THESE EXPENSIVE PROBLEMS. HTTP://WWW.COOLANTPIPESETTLEMENT.COM/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864579May 12, 2016
POWER TRAIN
SOMETIME IN 2011 I NOTICED THE CAR BEGAN TO HESITATE WHEN SHIFTING GEARS (AUTOMATIC). I WAS ON A LONG DRIVE FROM FLORIDA TO MY HOME IN MARYLAND WHEN THE FIRST INCIDENT OCCURRED. I THOUGHT IT WAS JUST A THING UNTIL IT BEGAN TO HAPPEN ROUTINELY AT ALL SPEEDS. I TOOK IT TO THE DEALER AND THEY ADVISED THAT THE VALVE BODY WOULD NEED TO BE REPLACED AT A COST OF $4,500. I MISSED THE WARRANTY PERIOD BY 60 DAYS SO I WOULD HAVE TO PAY THE COST. THE TRUCK ONLY HAD 75,000 MILES ON IT AS I USUALLY USED MY OTHER CAR FOR MY DAILY COMMUTE. I'M LETTING THE VEHICLE SIT UNTIL I CAN AFFORD SUCH A COSTLY REPAIR. I GOT THE VEHICLE FROM A DEALER IN NY WITH ONLY 3000 MILES ON IT. I'M CERTAIN THIS WAS A DEFECT THAT PORSCHE KNEW ABOUT AND THEY SHOULD OFFER TO FOOT THE BILL FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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