Pontiac Grand AM Complaints (2002)

395 consumer complaints on file.

#10672089January 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE TURN SIGNALS AND THE HAZARD LIGHTS FAILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667253December 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AIR BAG COMPARTMENT EMITTED SMOKE AND MADE AN ABNORMAL NOISE. ADDITIONALLY, ALL OF THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,456. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663077December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT A LOW SPEED, THE SECURITY LIGHT FLASHED AND THEN SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SECURITY SENSOR NEEDED TO BE RECODED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASS LOCK SENSOR, THE IGNITION SWITCH, AND THE KEY NEEDED TO BE REPLACED. ADDITIONALLY, THE CYLINDER NEEDED TO BE RECODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 01/23/15*LJ UPDATED 03/17/15*LJ UPDATED 10/7/2015 *JS UPDATED 10/19/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659455November 19, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE LEFT AND RIGHT TURNING AND HAZARD SIGNALS FAILED. THE CONTACT MENTIONED THAT THE FAILURES WERE GETTING PROGRESSIVELY WORSE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654700November 13, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENTAL PANEL ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 1/7/15*CN UPDATED 10/5/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654427November 12, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/19/14*CN UPDATED 5/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653137November 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED AND THE VEHICLE DID NOT RESTART. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,798.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652406November 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE REVERSING OUT OF A PARKING LOT, THE VEHICLE SUDDENLY SHUT OFF AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652045November 3, 2014
UNKNOWN OR OTHER
I RECENTLY RECEIVED A RECALL IN THE MAIL FOR MY VEHICLE FOR THE IGNITION SWITCH RECOMMENDING THAT I TAKE IT IN TO GET IT FIXED AS SOON AS POSSIBLE FREE OF CHARGE. IT EXPLAINS THAT ANY ADDED WEIGHT SHOULD BE REMOVED FROM KEY RING EXCEPT CAR KEY. AROUND THIS TIME LAST YEAR, BEFORE THE PART HAD BEEN RECALLED, I HAD MULTIPLE KEYS ON MY KEY RING, AND THE IGNITION SWITCH WENT OUT, AND I HAD TO PAY TO HAVE IT REPLACED. SEEING HOW THIS PART HAS NOW BEEN RECALLED, I WOULD LIKE SOME KIND OF REFUND FOR HAVING TO REPLACE THIS PART WHICH IN THIS RECALL NOTICE SAYS IT WOULD BE FIXED FOR FREE, IF IT HAD BEEN CAUGHT IN TIME BEFORE IT HAD ALREADY BROKE. I BELIEVE I STILL HAVE THE RECEIPT FOR IT ALSO. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651380October 30, 2014
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE WHICH FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10641805October 6, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED AND CAUSED THE PASSENGER AND DRIVER SIDE AIR BAGS TO SLIGHTLY POP OUT, BUT NOT FULLY DEPLOY. AN INDEPENDENT MECHANIC REPAIRED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638688September 24, 2014
ELECTRICAL SYSTEM
WHERE IS MY RECALL NOTIFICATION LETTER ?? THIS CAR CONTINUES TO DIE/SHUT OFF AT ANY TIME - I LOVE RIDING IN MY CASKET AND WAITING FOR THE DAY OF MY FUNERAL TO COME - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637077September 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHILE THE ENGINE WAS ON. THE CONTACT MENTIONED THAT THE VEHICLE WOULD REMAIN ON. ALSO, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626761August 20, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I ASKED A SERVICE MANAGER AT SULLIVAN PARKHILL GM DEALERSHIP IN CHAMPAIGN, IL. HE STATED THAT GM HAS HAD NO SUCH AGREEMENT REGARDING NHTSA ACTION NUMBER : PE05055 AND IF I WANT THAT COMPONENT REPAIRED IT WOULD BE ON A "TIME AND MATERIALS" PROCEDURE. DO I HAVE ANY OTHER RECOURSE REGARDING NHTSA ACTION NUMBER: PE05055 CORDIALLY, [XXX] NHTSA RECALL CAMPAIGN NUMBER : N/A VEHICLE MAKE / MODEL: MODEL YEAR(S): CHEVROLET / MALIBU 2002 OLDSMOBILE / ALERO 2002 PONTIAC / GRAND AM 2002 MANUFACTURER(S) : GENERAL MOTORS LLC COMPONENT(S) : EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH EXTERIOR LIGHTING:TURN SIGNAL:SWITCH DATE INVESTIGATION OPENED : SEPTEMBER 27, 2005 DATE INVESTIGATION CLOSED : JANUARY 13, 2006 SUMMARY: IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004. IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327. THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006. THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS. THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626567August 20, 2014
SUSPENSION, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE ARE A NUMBER OF PROBLEMS: BUT RIGHT NOW I CAN TURN THE IGNITION AND THE CAR WILL GIVE THE SOUND OF STARTING UP BUT WILL NOT. I HAD THE FOLLOWING ITEMS CHECKED: FUEL PUMP OPERATION: PRESSURES ARE GOOD INJECTOR PULSE - ENGINE HAS SPARK BODY CONTROL MODULE: B2965 - KEY IGNITION FAULT RECOMMENDED TO SEE DEALER FOR POSSIBLE RECALL AND OR IGNITION DIAGNOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622496August 15, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE PASSLOCK ANTI-THEFT SYSTEM SUDDENLY ACTIVATED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622136August 13, 2014
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HAZARD AND TURN SIGNALS FAILED TO OPERATE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT RECOGNIZED. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621012August 8, 2014
EXTERIOR LIGHTING
TURN SIGNALS RANDOMLY FAIL TO OPERATE. SOMETIMES THE TURN SIGNALS WILL WORK FINE AND FOR NO APPARENT REASON OR DRIVING CONDITION THE TURN SIGNAL LIGHTS FAIL TO WORK. AN "ON-LINE" SEARCH FOR POSSIBLE REASONS FOR THE FAILURE REVEALED MANY COMPLAINTS FOR THE VERY SAME PROBLEM AND THE REMEDY IS TO REPLACE THE HAZARD SIGNAL WARNING SWITCH. I FEEL GIVEN THE LIFE/SAFETY SERIOUSNESS OF TURN SIGNAL FAILURE IN HIGH TRAFFIC AREAS THAT THIS MODEL OF GENERAL MOTORS VEHICLE SHOULD BE RECALLED AND THE ISSUE REPAIRED. I HAVE NOTICE IN MY COMMUNITY THE CONSUMERS OF THIS VEHICLE ARE YOUNG ADULTS THAT ARE ECONOMICALLY CHALLENGED AND PURCHASING THEIR FIRST VEHICLE AND NOT NECESSARILY SAFETY CONSCIOUS OR AWARE OF THE RAMIFICATIONS OF FAULTY TURN SIGNALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617553July 30, 2014
AIR BAGS, STRUCTURE
DASHBOARD MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616838July 28, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED BUT RETURNED TO NORMAL FUNCTION WHEN THE ENGINE WAS RESTARTED. THE CONTACT ALSO STATED THAT THE BRAKE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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