Nissan Xterra Complaints (2002)

157 consumer complaints on file.

#10444535January 19, 2012
STEERING:COLUMN
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V554000 (STEERING COLUMN) AND BEGIN HAVING PROBLEMS WITH THE STEERING AFTER THE RECALL SERVICE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THE UPPER STEERING COLUMN NEEDED TO BE REPLACED AND POSSIBLY THE GEAR BOX. THE CONTACT WAS THEN ADVISED BY THE MANUFACTURER TO TAKE THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE CONTACT WAS TOLD THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WERE NO ISSUES WITH THE POWER STEERING UNTIL THE VEHICLE WAS SERVICED UNDER THE RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 92,000. UPDATED 02/15/12*BF UPDATED 02/28/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428018September 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THE ALARM ON THE VEHICLE ACTIVATED CONSTANTLY; HOWEVER, THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND OFFERED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415577July 28, 2011
SERVICE BRAKES, HYDRAULIC
PURCHASED IN NOVEMBER OF 2006 AND IN MAY 2008 AS I WAS ATTEMPTING TO STOP AT A TRAFFIC LIGHT IN THE CITY ONLY DOING ABOUT 10 MPH. THE WHEEL JERKED REALLY FUNNY AND THERE WAS A NOISE COMING FROM THE BRAKES. UPON ATTEMPTING TO GO MY CAR WOULDN'T PICK UP SPEED AND WAS MAKING A RUBBING NOISE. LIMPED INTO GARAGE WHERE THEY SHOWED ME MY CALIPERS WERE LOCKED UP. HAD BOTH CALIPERS, BRAKES AND ROTORS REPLACED. OCTOBER 2009, DRIVING AT 55 MPH, STARTED SMELLING BURNT RUBBER SMELL, CHECK ENGINE LIGHT CAME ON SO I PULLED OVER TO HAVE IT TOWED. THOUGHT IT WAS OVERHEATING EVEN THOUGH GAUGE DID NOT INDICATE THAT. GARAGE STATED I NEEDED A NEW BRAKE LINE SO HAD IT REPLACED AND ON THE WAY HOME I BEGAN SMELLING THAT HORRIBLE SMELL AGAIN SO I DECIDED TO TAKE TO ANOTHER GARAGE WHERE THEY SHOWED ME MY CALIPER WAS LOCKED UP JUST ENOUGH TO HEAT THE ROTOR UP. HAD CALIPER AND BRAKES REPLACED. APRIL 2010, JUST FROM PAST EXPERIENCES I KNEW WHAT THE RUBBING NOISE AND LOSS OF POWER MEANT. SURE ENOUGH DRIVER'S SIDE CALIPER WAS LOCKED UP. HAD CALIPER, BRAKES AND NEW BRAKE HOSE PUT ON. JULY 2011, YET AGAIN MY CALIPER IS LOCKED UP. SO AS I AM TYPING THIS ITS BACK IN FOR THE USUAL. IN ALMOST EVERY INSTANCE THERE WERE NO WARNING SIGNS OF FAILURE UNTIL IT BECAME EXTREME. I CONTACTED NISSAN BUT THEY STATED ITS THE USUAL WEAR AND TEAR. I HAVE NEVER HEARD OF REPLACING CALIPERS EVERY YEAR UNDER NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413939July 21, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
MY 2002 XTERRA ENGINE STALLS WHEN AT IDLE SPEED, IT STARTS BACK BUT WILL STALL ALMOST EVERYTIME I STOP AT A LIGHT,STOP SIGN OR IN TRAFFIC. ENGINE LIGHT DOES NOT COME ON AND THERE IS NO CODES. I SPOKE TO A NISSAN DEALERSHIP AND WHEN I ASKED THEM ABOUT A RECALL ON THE 2004 MODEL FOR THIS PROBLEM THAT HAS TO DO WITH THE IPDM RELAY, THEY SAID THAT IS PROBABLY WHAT IS WRONG WITH MINE. THE DEALERSHIP ALSO SAID THERE IS AN ONGOING CAMPAIGN FOR THIS ISSUE WITH THE 2002 MODEL. I HAVE ALREADY HAD IT IN THE SHOP FOR THIS PROBLEM HAD SPARK PLUGS,DISTRIBUTOR,PLUG WIRES,FUEL FILTER ,MAF SENSOR AND THE THROTTLE BODY REPLACED $1300.00 LATER I STILL HAVE THE SAME PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407608June 20, 2011
STEERING
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THAT AFTER HAVING RECALL REPAIRS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER: 10V554000 (STEERING:COLUMN), THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE GEAR BOX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO TAKE LIABILITY FOR THE REPAIR PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400807May 13, 2011
FUEL SYSTEM, GASOLINE
MY WIFE WAS DRIVING HER NISSAN XTERRA WHEN THE VEHICLE ENGINE SUDDENLY DIED IN TRAFFIC IN A MULTI-LANE STREET WITH HEAVY TRAFFIC. SHE HAD TO GET OUT OF THE CAR AND, WITH THE HELP OF OUR SON, PUSH IT OFF TO THE SIDE OF THE ROAD TO CLEAR THE STREET. THE FAILURE WAS FOUND LATER TO BE A BAD FUEL PUMP AND BAD FUEL SENDING UNIT. THE VEHICLE WAS TOWED TO A REPAIR SHOP THAT DID THE DIAGNOSIS AND ISOLATED THE FAULT TO THOSE TWO COMPONENTS. THEY REPLACED THE FUEL PUMP AND SENDING UNIT, AS WELL AS THE FUEL FILTER AND STRAINER. DURING THE CONVERSATION WITH THE REPAIR SHOP (NOT A NISSAN DEALERSHIP) THEY MENTIONED THAT THERE WAS A NISSAN RECALL OUT FOR THE SENDING UNIT, AND THAT I OUGHT TO BE REIMBURSED BY NISSAN. WHEN I CONTACTED NISSAN THEY TOLD ME I COULD NOT BE REIMBURSED BECAUSE THE RECALL / REPAIR HAD ALREADY BEEN DONE ON THIS SAME VEHICLE IN 2005. IF THE RECALL WAS DONE CORRECTLY BY THE DEALERSHIP, THIS ITEM SHOULD NOT HAVE FAILED WHEN MY WIFE WAS DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399612May 9, 2011
STEERING
NISSAN IS SAYING I HAVE TO GET RECALL WORK DONE AT DEALER. JUNEAU, ALASKA DOES NOT HAVE A NISSAN DEALER AND THERE ARE NO ROADS OUT OF JUNEAU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395178April 7, 2011
STEERING
TL* THE CONTACT PREVIOUSLY OWNED A 2002 NISSAN XTERRA. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL BECAME RESISTANT TO MOVEMENT. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A RESIDENTIAL HOME. THE CONTACT SUSTAINED A DISLOCATED SHOULDER AND HER HEAD STRUCK AND PENETRATED THE FRONT WINDSHIELD. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS AVAILABLE. THE CONTACT LATER RECEIVED NOTIFICATION OF A RECALL FOR THE STEERING UNDER NHTSA CAMPAIGN ID NUMBER: 10V554000 (STEERING:COLUMN). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10393172March 21, 2011
ENGINE AND ENGINE COOLING
2002 NISSAN XTERRA, UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE WHEN THE ENGINE CAUGHT FIRE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0086-91) UPDATED 03/29/11 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10390587March 18, 2011
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE HOOD OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE METAL SUPPORT MECHANISM UNDER THE HOOD WAS SUFFERING FROM METAL FATIGUE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE METAL FATIGUE WAS NORMAL AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE METAL FATIGUE PROGRESSIVELY BECAME WORSE. THE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 167,400. UPDATED 1/13/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384790February 28, 2011
EQUIPMENT, VISIBILITY:REARVIEW MIRRORS/DEVICES
DEAR SIR/MADAM: MY VEHICLE HAS HAD THE FOLLOWING PROBLEM/FAILURE OF THE REARVIEW MIRROR SYSTEM, YET THE DEALER STATES IT MY RESPONSIBLE TO PAY TO FIX THE ITEM REGARDLESS OF A FORMALLY ISSUED SERVICE BULLETIN. IS THAT TRUE?? COPY OF SERVICE BULLETIN: MAKE : NISSANMODEL : XTERRAYEAR : 2001 MANUFACTURER : NISSAN NORTH AMERICA, INC. SERVICE BULLETIN NUMBER : 04133DATE OF BULLETIN : FEB 25, 2005 NHTSA ITEM NUMBER : 10012843 COMPONENT : VISIBILITY:REARVIEW MIRRORS/DEVICES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384235February 23, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL OF THE WINDOW REGULATORS ON MY 2002 NISSAN XTERRA DO NOT WORK,CAUSING THE WINDOWS TO NEVER BE USED FOR FEAR OF THEM BEING STUCK IN THE DOWN POSITION. I HAVE HAD TO REPAIR THE DRIVERS SIDE ONCE ALREADY TO THE TUNE OF $200. THIS APPARENTLY A KNOWN PROBLEM BY NISSAN,AND THE BEST THEY WOULD DO IS TO EXTEND THE WARRANTY TO 60K MILES OR 5 YEARS FROM PURCHASE. MOST PEOPLE I'VE TALKED TO WERE ALREADY PAST THIS POINT,SO THERE IS NOTHING THAT NISSAN WILL DO FOR THEM...ME INCLUDED. I COULD REPLACE THE OTHER 3 WINDOWS BUT AT $200 EA AND WITH IT BEING A KNOWN ISSUE WHY SHOULD I BE STUCK WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377086January 18, 2011
STEERING
TL*THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER (10V554000-STEERING:COLUMN). AFTER TAKING THE VEHICLE TO THE DEALER THEY ADVISED HER THAT THEY DO NOT MANUFACTURER THAT PART ANYMORE; THEREFORE, THEY WERE UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED FOR THE STEERING COLUMN. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 102,000. UPDATED 03/07/11*LJ THE CONSUMER STATED THE REPAIRS HAVE BEEN MADE. UPDATED 05/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369039December 3, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE WAS THE FUEL SENDING HARNESS WHICH SHORTED AND CAUSED THE PLASTIC FUEL LINE TO MELT AND STARTED A SMALL FIRE. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT AND STATED THAT THEY WOULD REVIEW THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 138,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10366515November 17, 2010
WHEELS
2002 NISSAN XTERRA, OVER THE LAST YEAR, WHEEL LUG NUTS HAVE BROKEN OFF THE WHEELS, THE ACTUAL STUD BROKE OFF FOR NO APPARENT REASON, THIS HAS HAPPEN ON ALL 4 WHEELS, EACH TIME I HAD A MECHANIC REPLACE THE BAD PARTS. NOTE THESE WERE NOT CROSS THREADED,. AND WERE ALSO TIGHTEN WITH A TORQUE WRENCH. THE STUD JUST BROKE OFF. TODAY WAS THE MOST RECENT WHEN I FROM A BROKEN ONE IN THE DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358465September 30, 2010
FUEL SYSTEM, OTHER
MY CAR WAS RECALLED FOR A PROBLEM CONNECTED TO THE FUEL SENDING UNIT IN 2006. IT HAS NOW BEEN BACK IN FOR REPAIR FOR THE FUEL SENDING UNIT OVER 14 TIMES IN THE PAST 4 YEARS. THE PAST SEVERAL REPAIRS HAVE BEEN MADE VIA THE GUIDANCE OF ENGINEERS AT FROM THE MAIN FACTORY AND YET MY CAR IS STILL HAVING THE SAME PROBLEM AND THE DEALERSHIP NOR THE MAIN COMPANY ARE WILLING TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339134June 19, 2010
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2002 NISSAN XTERRA: THE SPARE TIRE HOLDER WINCH MECHANISM IN NE REGIONS RUSTS (FROM WHAT I GATHER IN ON LINE RESEARCH THE PROBLEM IS RAMPANT) AND FREEZES NOT ALLOWING YOU TO LOWER THE TIRE TO REPLACE A FLAT. I HAD A FLAT ON A VERY BUSY ROAD. I COULD NOT LOWER THE SPARE AND BENT THE ROD. CALLED AAA. HAD TO HAVE FLAT TIRE TAKEN OFF AND REPAIRED BEFORE I COULD MOVE AGAIN. VERY DANGEROUS TO NOT BE ABLE TO REPAIR FLAT. AFTER I WENT TO TIRE STORE. THEY WERE NOT ABLE TO RELEASE WINCH AND INDICATED THEY SEE THE ISSUE VERY OFTEN IN NISSAN SUVS. THEY SAID MY ONLY OPTION WAS TO CUT OFF WINCH MECHANISM AND KEEP SPARE IN BACK OF VEHICLE. AFTER DECLINING, I DID RESEARCH AND FOUND THAT THIS PROBLEM IS VERY COMMON. THERE HAS BEEN NO RECALLS THAT I COULD FIND ON LINE AND I STILL HAVE NOT FOUND A REASONABLE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324029April 6, 2010
FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT IS ON AND A THERE IS AN OBVIOUS SMELL OF GASOLINE ON THE DRIVERS SIDE IN THE BACK OF THE VEHICLE. DEALER TELLS ME THAT THE FUEL TANK NEEDS TO BE REPLACED AND THIS IS A COMMON ISSUE WITH THEM AS THEY RUST AROUND THE TOP OF THE TANK. THIS IS A SEPARATE ISSUE FROM THE FUEL SENDING UNIT RECALL THAT HAS BEEN DONE TO THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320017March 15, 2010
VEHICLE SPEED CONTROL
I WAS TRAVELING ON I-76 IN COLORADO AND USING MY CRUISE CONTROL. I HAD NOTICED ONE TIME ON THE HIGHWAY THAT WHEN I PUT ON THE BRAKE THE CRUISE CONTROL DID NOT DISENGAGE UNTIL MULTIPLE ATTEMPTS. I WAS ABOUT TO EXIT THE HIGHWAY AT JULESBURG COLORADO HEADING WEST, DISENGAGED THE CRUISE CONTROL BY STEPPING ON THE BRAKE AND WHEN I GOT ON THE EXIT RAMP IT RE-ENGAGED. I PUT IN THE CLUTCH, STEPPED ON THE BRAKE WITH NO RESPONSE. THE EXIT RAMP IS SHORT AND A SINGLE LANE. AT THE BOTTOM OF THE RAMP WAS A SEMI-TRUCK AND I HAD TO STEER THE CAR INTO THE AREA NEXT TO THE RAMP AND I HIT A CULVERT AND THE CAR FLIPPED THREE TIMES. MY DAUGHTER AND I WERE TAKEN TO THE HOSPITAL AND RELEASED THAT EVENING. I REPORTED THIS TO NISSAN, THEY INSPECTED THE CAR AT THE JUNK YARD AND SAID NOTHING WAS WRONG. I NEVER BELIEVED THAT NOTHING WAS WRONG BUT NOW BELIEVE IT WAS AN ELECTRONIC FAILURE. I HAVE PICTURES OF THE CAR FROM THE ACCIDENT. THE CAR WAS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10274706June 23, 2009
FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH WHEN MY ENGINE DIED. I CRUISED IT TO THE SIDE OF THE ROAD AND ATTEMPTED TO START IT AGAIN, BUT IT WOULD NOT TURN OVER. I COULD SMELL GAS. AFTER HAVING IT TOWED, WE INITIALLY DETERMINED FUEL PUMP FAILURE. ONCE THE REPAIR WAS INITIATED, WE FOUND THAT THE WIRE TO THE FUEL SENDING UNIT WAS CORRODED AND HAD HEATED UP ENOUGH TO CAUSE A PEA SIZE HOLE IN THE PLUG. AFTER SOME RESEARCH I FOUND THAT THERE WAS A RECALL FOR THIS EXACT FAILURE COMPLETED ON MY VEHICLE IN 12/2004, BUT INSTEAD OF REPLACING THE UNIT, THEY ONLY SPRAYED SEALANT ON THE WIRE (BECAUSE NO CORROSION WAS FOUND) TO PREVENT CORROSION IN THE FUTURE. WE REPLACED THE SENDING UNIT, FUEL PUMP AND FUEL FILTER. THE OLD PART IS STILL AVAILABLE FOR INSPECTION. I AM FILING A COMPLAINT WITH NISSAN. I AM NOT THE ORIGINAL OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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