Nissan Pathfinder Complaints (2025)

57 consumer complaints on file.

#11738021May 15, 2026
VISIBILITY:WINDSHIELD
The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside a parking lot, the contact discovered that an L shaped cracked had formed on the windshield. The contact stated that the crack appeared to have started on the top, passenger side of the window, running down that part of the glass before veering of towards the driver side of the windshield. The contact stated that the failure appeared to have occurred without incident. The dealer was informed of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a safety complaint. In addition, the contact was informed that the windshield must be replaced with an OEM windshield due to the cameras on the windshield. The contact was also referred to her warranty provider; however, she had yet to get in touch with them. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737717May 13, 2026
STRUCTURE:BODY
The front grille and front bumper of my 2025 Nissan Pathfinder have melted twice on their own without any accident, impact, or unusual use. The vehicle is used exclusively for personal family transportation and is parked outdoors in Florida. Nissan opened a warranty case on April 1, 2026. However, their entire investigation was conducted based on photos only — no physical inspection of the vehicle was ever performed by Nissan or their representative. Despite this, Nissan denied the warranty claim stating it was not their responsibility, without identifying the root cause of the damage. During the claims process, a Nissan call center representative provided false information stating that our vehicle had been in service for 6 months, which is completely untrue. Multiple calls went unanswered or were disconnected. Written emails were ignored. It took over 6 weeks to receive a final decision. This is a known recurring issue affecting multiple Nissan Pathfinder and Nissan Armada owners dating back to 2021-2022 models. Other owners have reported identical melting of front grille plastic components under normal driving and parking conditions. In at least one documented case, Nissan sent an engineer for physical inspection and immediately confirmed warranty coverage — contradicting their standard practice of denying claims based on photos only. The melting of exterior plastic components on a brand new vehicle raises serious concerns about the quality and heat resistance of materials used by Nissan, and potential safety hazards if the root cause is internal heat rather than external factors. I am requesting that NHTSA investigate this matter as it may indicate a manufacturing defect affecting multiple 2021-2025 Nissan Pathfinder and Armada vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732404April 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The front collision radar and Advanced Driver Assistance Systems (ADAS) on my 2025 Pathfinder Platinum fail intermittently and repeatedly, creating a severe safety hazard. The vehicle is currently available for inspection upon request. Component/System Failed: The front radar sensor randomly malfunctions and shuts down entirely. This completely disables the Automatic Emergency Braking (AEB), ProPILOT Assist, and Adaptive Cruise Control. Safety Risk: The sudden and unprompted disabling of the Automatic Emergency Braking and Adaptive Cruise Control while traveling at highway speeds poses a severe risk of collision. The driver is forced to take sudden manual control without the expected safety net, creating a highly dangerous distraction and increasing the risk of rear-end crashes. Warning Lamps/Messages: Yes. Usually, after 30 to 60 minutes of highway driving, dashboard warning lights suddenly illuminate, displaying messages such as "Front Radar Unavailable" or "System Fault," accompanied by flashing collision symbols. This occurs in perfect weather conditions, on clear roads, and with perfectly clean sensors (no snow, dirt, or debris obstructing the radar). I have over 30 videos capturing these failures occurring under normal driving conditions. Inspection & Dealer Reproduction: The vehicle has been inspected by two different authorized Nissan dealerships, spending a total of 35 days out of service. At the first dealership (10 days in shop), the official paperwork blamed "dirt/debris," but a service advisor informally admitted via text message that it was an internal system error they could not fix. At the second dealership (25 days in shop), technicians test-drove the vehicle but claimed they "could not duplicate" the intermittent issue and found "no codes," despite me providing them with extensive video evidence of the system crashing. Manufacturer Involvement: I contacted Nissan North America Corporate regarding this severe safety defect and the dealerships
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726282March 23, 2026
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When sitting in a parking space and when you put the car in reverse, the front sensors pick up whats in front of the car making the beeping sound. If a car is driving by in the rear it does not pickup that car driving by as it is picking up the items in the front of the car. When in reverse, the front sensors should not go off, only the rear sensors should go off. This issue can cause someone to not pay attention to the beeping because they think they are beeping for the front sensors and cause someone to back into someone driving by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725691March 19, 2026
VISIBILITY:WINDSHIELD
The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside the garage, the hatch glass shattered unexpectedly. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. Upon further investigation, the contact became aware that several consumers had reported that the rear glass, front windshield, and sunroof glass had broken without impact due to the manufacturing of the thin-tempered glass. The manufacturer was made aware of the failure and advised the contact that a Nissan regional representative would reach out with assistance. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724376March 14, 2026
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The accelerator pedal has gotten stuck at full throttle 3 times under the all weather rock creek floor mat. The mat appears to be properly placed in its molded position, but it allows the pedal to go behind the mat and get stuck. 3 separate times this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721628March 3, 2026
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
serious incident that happened. While we were driving heading uphill to the beach, the check engine light and multiple warnings suddenly appeared. It said 'transmission error' and 'engine power reduced,' and the car just shut down with the kids inside. We were at risk of the car rolling backwards. I really think this is a major safety issue tied to the vehicle's design or manufacturing. Second incident was also driving on the road and suddenly all the lights appeared again and the engine shut off on its own leaving me and the kids stuck on road. I wasn’t able to switch it to N to at least try to push it out the way! I was stuck in traffic and had to call road assistance to get the car towed home! At this point I’m scared to drive anywhere especially with my kids inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721383March 2, 2026
UNKNOWN OR OTHER, VISIBILITY/WIPER
I purchased a vechicle from nissan of laurel . My drver side mirror vibrates excessivly while driving which is a safety issue . and i took the dealers and they replace with no cost , the same day the replace i took it back to the dealer because its worst then before and they refuse to replace it . I need to open a case , document this safety concer and authorize the repair under warranty . Dealership- Nissan of Laurel, Maryland Issue : Driver -side mirror vibrates/Shakes while driving safety concern : reduced visibilty of surronding traffic , cant see what kind of card behind request : replacement of defective mirror under warranty additional evidence : video of the vibrating mirror can be provided upon request .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721012February 27, 2026
UNKNOWN OR OTHER
3rd row side window shattered, while stopped at a traffic light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720429February 25, 2026
WHEELS
I am writing to formally report a serious and ongoing safety concern regarding my Nissan Pathfinder. During the initial test drive, conducted on a particularly windy day, I noticed sharp and sudden pulling to both the left and right while traveling at freeway speeds. At the time, I attributed much of this instability to the wind conditions and proceeded with the purchase. However, since taking ownership of the vehicle, the problem has persisted under normal driving conditions. While traveling on the freeway, the vehicle will unpredictably and forcefully pull to either side without warning. This repeated and erratic movement creates a legitimate fear that the vehicle could sideswipe another car, resulting in a serious accident. This is not a minor steering issue — it is a dangerous driving condition that compromises the safety of myself, my passengers, and other motorists. I reported this unsafe driving behavior to the service department at Kendall Nissan. The service manager acknowledged that similar complaints have been reported on several other vehicles they have serviced and attributed the issue to the tires. My vehicle is equipped with Bridgestone Alenza Sport AS 255/50R20 105H tires. In an effort to confirm or eliminate the tires as the cause, I requested that they be replaced. That request was denied, and I was directed to contact Nissan Customer Care. I contacted Nissan Customer Care on two separate occasions seeking resolution. My initial complaint was dismissed. After clearly stating that we felt highly unsafe operating the vehicle, I was informed that a buyback request would be submitted. Later, I was contacted and told the buyback request had been denied. Instead, I was offered reimbursement equivalent to one monthly payment — an offer that does not address or correct the underlying safety defect. Given that the dealership has acknowledged similar incidents with multiple vehicles, this appears to be a broader and potentially significant safety issue t
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720309February 24, 2026
ELECTRICAL SYSTEM
I purchased this vehicle new, and it has exhibited multiple safety-related problems. 1.The transmission intermittently fails to engage reverse; when reverse is selected, the vehicle sometimes goes into neutral. 2.When this occurs, the rearview camera does not activate, creating a serious risk when backing up. 3.Additionally, the odometer/mileage appears to increase unusually fast without corresponding driving, suggesting a possible software malfunction affecting the vehicle’s electronic systems. These issues occur at low mileage, shortly after purchase. The combination of reverse failure and non-functioning rearview camera poses a direct safety hazard and may violate Federal Motor Vehicle Safety Standards (FMVSS) regarding rear visibility and transmission operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719468February 20, 2026
POWER TRAIN, UNKNOWN OR OTHER
While driving at highway speeds, my 2025 Nissan Pathfinder suddenly loses power and enters limp mode with no warning. The dashboard displays: “Engine Malfunction – Power Reduced – Service Now.” When this happens, the vehicle cannot accelerate and struggles to maintain speed, creating a serious safety hazard in traffic. This has occurred multiple times. First time was on January 6th - entered highway and car stalled, was able to pull over and have the car towed to the dealer and they stated, "cannot replicate the issue". Second time February 15th - car stalled on highway and Husband was able to pull over and restart the car. Third time was February 18th - car entered limp mode on the highway, car was towed to the dealer and they have yet again stated, "cannot replicate the issue". During each event, the Pathfinder rapidly decelerates, and I am forced to pull over immediately to avoid being hit from behind. The loss of propulsion happens suddenly and without any driver input. This places me and other drivers in danger, especially at high speeds and on icy Alaska roads. Two of the times was during snowstorms with low visibility. Attempts to Repair: I have taken the vehicle to the Nissan dealership. The dealer states they “cannot replicate the issue” and returns the vehicle without repair. However, the warning message and limp-mode event clearly indicate an engine or powertrain failure. The issue continues to reoccur despite these visits. Safety Concern: Because the vehicle loses power in fast-moving traffic and enters limp mode, it poses a substantial risk of collision or injury. This defect could cause a serious accident, especially at highway speeds or in winter driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713218January 25, 2026
ENGINE, VEHICLE SPEED CONTROL
Vehicle stalled on highway during extremely low outside temperatures and snow covered roadway. Engine malfuction, reduced power error code briefly appeared followed by a complete engine stall. Vechicle had no power and immediately needed to be steered to safety. Near whiteout conditions lead to an extremely dangerous situation, nearly causing a nearly collision. Prior to this incident, the vehicle had been at the dealership for a similar issue without complete engine stall. Dealer could not diagnose issue as no OBD codes remain after engine failure. This is an extremely dangerous vehicle. Immediate action is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713004January 23, 2026
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2025 Nissan Pathfinder. The contact stated that while driving uphill at an undisclosed speed, the vehicle suddenly lost motive power, with several unknown warning lights illuminated. The vehicle failed to restart after the first attempt. After several attempts, the vehicle restarted; however, the transmission failed to shift into gear properly. The contact stated that while attempting to shift gear, the vehicle lost motive power. Due to the failure, the contact required assistance from the local Police Department to move the vehicle out of traffic. The contact was later able to restart the vehicle and drive for several miles; however, the failure persisted. The vehicle was towed to a dealer, where it was diagnosed and it was determined that the engine control module (ECM) had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712007January 20, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The 25 pathfinder SV back up camera lags 2 to 3 seconds when shifted to reverse. It show a still image of what's behind but does not update to live feed till a few seconds later. This is dangerous as there have been many cases where I thought what the camera was showing was a live view behind my car when it was just a still image. I have had some close calls when backing into parkings spots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711631January 17, 2026
ENGINE
Engine malfunction with loss of power occurred while driving. The vehicle entered reduced speed mode which created a dangerous situation for myself and others. This problem occurred 3 consecutive times during an extremely cold day. The code will clear after restarting the engine, but the issue randomly resumes during driving. Nissan towed the vehicle to a dealer. The dealer cleared the code and suggested they could not figure out the problem. I would not take the vehicle back without a comprehensive explanation of what occurred and a logical repair. This issue remains unsolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708426January 2, 2026
VISIBILITY/WIPER
I bought a 2025 Nissan Pathfinder Platinum and the driver mirror shakes really bad going over 30 MPH. I have reached out to Nissan of North America and they said this is normal. I have talked to a master mechanic with Nissan and this is a well known issue. My wife and I test drove all the Platinum models at our local dealership and they all do this some worse than others. This is a massive safety issue especially when driving down the highway it gets ever worse and if you hit any kind of bump you cant see clearly out the mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706414December 21, 2025
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
VIN [XXX] Date of Incident: December 21, 2025 Location: I-295 South, merging onto I-95 South, Jacksonville, FL Vehicle: 2025 Nissan Pathfinder, VIN [XXX] Owner: [XXX] Witness: [XXX] Phone Number: [XXX] Email Address: [XXX] Incident Description: While driving on I-295 South, merging onto I-95 South at approximately 65 mph, the vehicle experienced unintended acceleration. The gas pedal became completely stuck to the floor, and I had to keep my foot on the brakes to try to slow the vehicle. Every time I lifted my foot off the brakes, the car would accelerate again. I had to gently pat the brakes repeatedly to slow the vehicle. Once I was finally able to slow the vehicle and bring it to a stop while keeping my foot on the brakes, I tried to shift the car into Park, but it would not go into Park and the gas pedal remained stuck to the floor. I had to turn off the engine completely before the gas pedal released and the car could be shifted into Park. My husband, Alan Moore, was in the car and witnessed all of these events. This incident created a life-threatening situation. The vehicle had previously been taken to the dealership for fuel consumption issues, but no problem was found at that time. Additional Information: The vehicle is unsafe to drive, and I am requesting immediate escalation to Nissan North America for buyback or replacement, as well as a loaner vehicle while this matter is under review. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698074November 7, 2025
UNKNOWN OR OTHER
Windshield is causing double vision at night with lights. I am see distortion at all times but seems to be greater at night. The further from the object the greater the double vision is. It goes away when I look out the windshield at the very top. The car is brand new with no damage and windows are clean.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697900November 6, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Nissan Pathfinder. The contact stated that while driving approximately 70 MPH, there were audible beeps, and a message flashed on the instrument cluster that the “Forward Collision Avoidance” system had failed. The contact stated that the vehicle immediately started to slow down, and the cruise control disengaged. The contact had taken the vehicle to a local dealer, where it was diagnosed, and it was determined that the front radar needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. The contact took the vehicle back to the same dealer to be diagnosed. The vehicle was diagnosed, and it was determined that the front lane departure camera needed to be replaced. The vehicle was repaired. The contact was informed that the Forward Collision Avoidance warning light could become activated while driving into direct sunlight. The manufacturer was informed of the failure and informed the contact that the system was operating as designed. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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