Nissan Juke Complaints (2016)

28 consumer complaints on file.

#11102696June 19, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083920April 9, 2018
AIR BAGS
THE VEHICLE WAS MOVING IN THE A HIGHWAY, WHEN I WAS INVOLVE IN A CHAIN COLLISION. THE CAR IN FRONT OF ME HIT THE CAR IN FRONT OF HER. I HIT THE BREAKS, BUT I HIT THE CAR. THE AIR BAGS DID NOT ACTIVATE, EVEN WHEN THE CAR DAMAGE WAS SUBSTANCIAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11024142September 19, 2017
ENGINE
MY AIR CONDITIONING RECENTLY WENT OUT. I WAS ADVISED BY THE DEALERSHIP THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY BECAUSE A ROCK HAD COME UP THROUGH THE ENGINE AND POKED A HOLE IN THE AIR COMPRESSOR. EVIDENTLY, IT DID THIS WITHOUT EFFECTING THE RADIATOR OR ANY OTHER PART OF THE ENGINE. I WAS UNDER THE ASSUMPTION THE SKID PLATE WOULD KEEP THIS FROM HAPPENING, OR THE OIL PAN. IF PART OF THE ENGINE CAN BE RUINED BY A ROCK FLYING INTO THE ENGINE ON A CITY STREET- HOW IS THIS A CROSS OVER VEHICLE? (DEFECTIVE OR FAULTY CONSTRUCTION, DESIGN AND OR MATERIAL). I WAS TOLD BY THE DEALERSHIP THAT THEY COULD NOT FIX IT BECAUSE "NISSAN IS ASKING FOR A VIDEO OF THE DAMAGE" AND WHEN THEY DO THAT "IT MEANS NO".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993392June 6, 2017
FUEL/PROPULSION SYSTEM
SENT A WARRANTY NOTIFICATION THAT A CLOG MAY DEVELOP IN THE EVAPORATED EMISSION VAPOR VENT TUBE. NISSAN STATED THAT IF THIS HAPPENS THAT THE SOFTWARE CANNOT ACCURATELY PINPOINT THIS ISSUE. WHAT NISSAN FAILED TO STATE IS WHAT CAN HAPPEN IN THE EVENT THAT THE EVAPORATED EMISSION VAPOR VENT FAILS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981414April 29, 2017
SUSPENSION, WHEELS
WHEN DRIVING THE VEHICLE WHEN YOU TURN THE WHEEL TO MAKE A TURN THE WHEEL STARTED GRINDING MAKING A CLICKING NOISE IT ALSO DID THE SAME CLICKING NOISE WHEN YOU BACKED OUT IN REVERSE. THE CAR WAS DRIVEN LESS THAN 80 DAYS OF NEW PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933925December 8, 2016
TIRES, WHEELS
2016 NISSAN JUKE NISMO RS IS SOLD WITH SUMMER TIRES (NO OTHER OPTION) THE CONTINENTAL SPORT CONTACT 5 ARE AN EXTREME SAFETY ISSUE WHEN IN USE ON COLD WET OR SNOW ROADS. IT IS NOT ACCEPTABLE THAT THIS IS STANDARD EQUIPMENT WITH NO OTHER OPTION AVAILABLE. HYDRO PLANNING AND LOSS OF CONTROL OCCURS WHEN DRIVING DURING THESE CONDITIONS. COLD WET OR SNOW ROADS ARE COMMON IN THE DC AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917457October 19, 2016
AIR BAGS
THE CAR WAS IN MOTION. WHILE THE PASSENGER WAS IN THE CAR SITTING STRAIGHT UP RIGHT IN THE CAR, WHEN THE AIR BAG ILLUMINATED. WHEN A PASSENGER IS NOT IN THE CAR THE LIGHT DOES NOT ILLUMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884194July 12, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. THE CONTACT PURCHASED A NEW VEHICLE, BUT IT DID NOT HAVE A TEMPERATURE GAUGE. THE CONTACT INQUIRED WITH THE DEALER FOR ASSISTANCE IN LOCATING THE TEMPERATURE GAUGE AND WAS ADVISED THAT THE MODEL DID NOT COME EQUIPPED WITH ONE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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